Laptop mavi ekran verip alarm sesi çıkartıyor

İşletim sistemi
Windows 10
Katılım
17 Eylül 2022
Mesajlar
140
Daha fazla  
Cinsiyet
Erkek
Minidump Rapor Linki
https://drive.google.com/file/d/1Dk5zz5fnIB10d2uhesR9j6uWYV_8qxZg/view?usp=sharing
RAM
8GB RAM
Ekran kartı
Geforce MX 110
İşlemci
Intel Core i5 8500
Laptop aniden mavi ekran verdi ve bip bip sesleri çıkarmaya başladı. Önceden de mavi ekran veriyordu fakat sesler çıkmıyordu.

Sistem:
GeForce MX110.
Intel Core i5 8. nesil.
8 GB RAM.

Minidump dosyası: Minidump.rar
 
Karşılaştığım hatalar VIDEO_DXGKRNL_FATAL_ERROR ve IRQL_NOT_LESS_OR_EQUAL idi. Bir tanesini paylaşabilirim.

Kod:
VIDEO_DXGKRNL_FATAL_ERROR (113)
The dxgkrnl has detected that a violation has occurred. This resulted
in a condition that dxgkrnl can no longer progress.  By crashing, dxgkrnl
is attempting to get enough information into the minidump such that somebody
can pinpoint the crash cause. Any other values after parameter 1 must be
individually examined according to the subtype.
Arguments:
Arg1: 000000000000002b, The subtype of the BugCheck:
Arg2: ffffc20367eb4840
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 1250

    Key  : Analysis.Elapsed.mSec
    Value: 3527

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 1

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 500

    Key  : Analysis.Init.Elapsed.mSec
    Value: 3220

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 103

    Key  : Analysis.Version.DbgEng
    Value: 10.0.27829.1001

    Key  : Analysis.Version.Description
    Value: 10.2503.24.01 amd64fre

    Key  : Analysis.Version.Ext
    Value: 1.2503.24.1

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x113

    Key  : Bugcheck.Code.TargetModel
    Value: 0x113

    Key  : DirectX.FatalError.Code
    Value: 0x2b

    Key  : DirectX.FatalError.Desc
    Value: CORRUPTED_LIST

    Key  : Dump.Attributes.AsUlong
    Value: 0xc

    Key  : Dump.Attributes.InsufficientDumpfileSize
    Value: 1

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key  : Dump.Attributes.RequiredDumpfileSize
    Value: 0x46f9b5b0

    Key  : Failure.Bucket
    Value: 0x113_2B_dxgkrnl!DXGDEVICE::DestroyAllDeviceState

    Key  : Failure.Hash
    Value: {f86e2aa1-b3d9-2720-0764-350120287324}

    Key  : Hypervisor.Enlightenments.Value
    Value: 68669340

    Key  : Hypervisor.Enlightenments.ValueHex
    Value: 0x417cf9c

    Key  : Hypervisor.Flags.AnyHypervisorPresent
    Value: 1

    Key  : Hypervisor.Flags.ApicEnlightened
    Value: 1

    Key  : Hypervisor.Flags.ApicVirtualizationAvailable
    Value: 0

    Key  : Hypervisor.Flags.AsyncMemoryHint
    Value: 0

    Key  : Hypervisor.Flags.CoreSchedulerRequested
    Value: 0

    Key  : Hypervisor.Flags.CpuManager
    Value: 1

    Key  : Hypervisor.Flags.DeprecateAutoEoi
    Value: 0

    Key  : Hypervisor.Flags.DynamicCpuDisabled
    Value: 1

    Key  : Hypervisor.Flags.Epf
    Value: 0

    Key  : Hypervisor.Flags.ExtendedProcessorMasks
    Value: 1

    Key  : Hypervisor.Flags.HardwareMbecAvailable
    Value: 1

    Key  : Hypervisor.Flags.MaxBankNumber
    Value: 0

    Key  : Hypervisor.Flags.MemoryZeroingControl
    Value: 0

    Key  : Hypervisor.Flags.NoExtendedRangeFlush
    Value: 0

    Key  : Hypervisor.Flags.NoNonArchCoreSharing
    Value: 1

    Key  : Hypervisor.Flags.Phase0InitDone
    Value: 1

    Key  : Hypervisor.Flags.PowerSchedulerQos
    Value: 0

    Key  : Hypervisor.Flags.RootScheduler
    Value: 0

    Key  : Hypervisor.Flags.SynicAvailable
    Value: 1

    Key  : Hypervisor.Flags.UseQpcBias
    Value: 0

    Key  : Hypervisor.Flags.Value
    Value: 4853999

    Key  : Hypervisor.Flags.ValueHex
    Value: 0x4a10ef

    Key  : Hypervisor.Flags.VpAssistPage
    Value: 1

    Key  : Hypervisor.Flags.VsmAvailable
    Value: 1

    Key  : Hypervisor.RootFlags.AccessStats
    Value: 1

    Key  : Hypervisor.RootFlags.CrashdumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.CreateVirtualProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.DisableHyperthreading
    Value: 0

    Key  : Hypervisor.RootFlags.HostTimelineSync
    Value: 1

    Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
    Value: 0

    Key  : Hypervisor.RootFlags.IsHyperV
    Value: 1

    Key  : Hypervisor.RootFlags.LivedumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.MapDeviceInterrupt
    Value: 1

    Key  : Hypervisor.RootFlags.MceEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.Nested
    Value: 0

    Key  : Hypervisor.RootFlags.StartLogicalProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.Value
    Value: 1015

    Key  : Hypervisor.RootFlags.ValueHex
    Value: 0x3f7


BUGCHECK_CODE:  113

BUGCHECK_P1: 2b

BUGCHECK_P2: ffffc20367eb4840

BUGCHECK_P3: 0

BUGCHECK_P4: 0

FILE_IN_CAB:  042825-27406-01.dmp

DUMP_FILE_ATTRIBUTES: 0xc
  Insufficient Dumpfile Size
  Kernel Generated Triage Dump

FAULTING_THREAD:  ffffad096709f040

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  svchost.exe

SYMBOL_NAME:  dxgkrnl!DXGDEVICE::DestroyAllDeviceState+bd6e0

MODULE_NAME: dxgkrnl

IMAGE_NAME:  dxgkrnl.sys

IMAGE_VERSION:  10.0.19041.5737

STACK_COMMAND: .process /r /p 0xffffad0969bb3080; .thread 0xffffad096709f040 ; kb

BUCKET_ID_FUNC_OFFSET:  bd6e0

FAILURE_BUCKET_ID:  0x113_2B_dxgkrnl!DXGDEVICE::DestroyAllDeviceState

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {f86e2aa1-b3d9-2720-0764-350120287324}

Followup:     MachineOwner

Bu hata ekran kartına işaret eden bir hatadır. Öncelikle sizden DDU ile ekran kartı sürücüsünü kaldırıp en güncel veya en güncel WHQL onaylı sürücüyü kurmanızı istiyorum.

Donanımsal sorun olabilme ihtimalini de göz önünde bulundurmak gerek. OCCT ile 30 dakika VRAM ve 3D Standard testleri yapıp sonucu paylaşın.

Chipset sürücüsünü de güncellemenizi istiyorum.
 
Karşılaştığım hatalar VIDEO_DXGKRNL_FATAL_ERROR ve IRQL_NOT_LESS_OR_EQUAL idi. Bir tanesini paylaşabilirim.

Kod:
VIDEO_DXGKRNL_FATAL_ERROR (113)
The dxgkrnl has detected that a violation has occurred. This resulted.
in a condition that dxgkrnl can no longer progress. By crashing, dxgkrnl.
is attempting to get enough information into the minidump such that somebody.
can pinpoint the crash cause. Any other values after parameter 1 must be.
individually examined according to the subtype.
Arguments:
Arg1: 000000000000002b, The subtype of the BugCheck:
Arg2: ffffc20367eb4840.
Arg3: 0000000000000000.
Arg4: 0000000000000000.

Debugging Details:
------------------

KEY_VALUES_STRING: 1

 Key : Analysis.CPU.mSec
 Value: 1250.

 Key : Analysis.Elapsed.mSec
 Value: 3527.

 Key : Analysis.IO.Other.Mb
 Value: 0

 Key : Analysis.IO.Read.Mb
 Value: 1

 Key : Analysis.IO.Write.Mb
 Value: 0

 Key : Analysis.Init.CPU.mSec
 Value: 500.

 Key : Analysis.Init.Elapsed.mSec
 Value: 3220.

 Key : Analysis.Memory.CommitPeak.Mb
 Value: 103.

 Key : Analysis.Version.DbgEng
 Value: 10.0.27829.1001

 Key : Analysis.Version.Description
 Value: 10.2503.24.01 amd64fre.

 Key : Analysis.Version.Ext
 Value: 1.2503.24.1

 Key : Bugcheck.Code.LegacyAPI
 Value: 0x113.

 Key : Bugcheck.Code.TargetModel
 Value: 0x113.

 Key : DirectX.FatalError.Code
 Value: 0x2b.

 Key : DirectX.FatalError.Desc
 Value: CORRUPTED_LIST.

 Key : Dump.Attributes.AsUlong
 Value: 0xc.

 Key : Dump.Attributes.InsufficientDumpfileSize
 Value: 1

 Key : Dump.Attributes.KernelGeneratedTriageDump
 Value: 1

 Key : Dump.Attributes.RequiredDumpfileSize
 Value: 0x46f9b5b0.

 Key : Failure.Bucket
 Value: 0x113_2B_dxgkrnl!DXGDEVICE::DestroyAllDeviceState

 Key : Failure.Hash
 Value: {f86e2aa1-b3d9-2720-0764-350120287324}

 Key : Hypervisor.Enlightenments.Value
 Value: 68669340.

 Key : Hypervisor.Enlightenments.ValueHex
 Value: 0x417cf9c.

 Key : Hypervisor.Flags.AnyHypervisorPresent
 Value: 1

 Key : Hypervisor.Flags.ApicEnlightened
 Value: 1

 Key : Hypervisor.Flags.ApicVirtualizationAvailable
 Value: 0

 Key : Hypervisor.Flags.AsyncMemoryHint
 Value: 0

 Key : Hypervisor.Flags.CoreSchedulerRequested
 Value: 0

 Key : Hypervisor.Flags.CpuManager
 Value: 1

 Key : Hypervisor.Flags.DeprecateAutoEoi
 Value: 0

 Key : Hypervisor.Flags.DynamicCpuDisabled
 Value: 1

 Key : Hypervisor.Flags.Epf
 Value: 0

 Key : Hypervisor.Flags.ExtendedProcessorMasks
 Value: 1

 Key : Hypervisor.Flags.HardwareMbecAvailable
 Value: 1

 Key : Hypervisor.Flags.MaxBankNumber
 Value: 0

 Key : Hypervisor.Flags.MemoryZeroingControl
 Value: 0

 Key : Hypervisor.Flags.NoExtendedRangeFlush
 Value: 0

 Key : Hypervisor.Flags.NoNonArchCoreSharing
 Value: 1

 Key : Hypervisor.Flags.Phase0InitDone
 Value: 1

 Key : Hypervisor.Flags.PowerSchedulerQos
 Value: 0

 Key : Hypervisor.Flags.RootScheduler
 Value: 0

 Key : Hypervisor.Flags.SynicAvailable
 Value: 1

 Key : Hypervisor.Flags.UseQpcBias
 Value: 0

 Key : Hypervisor.Flags.Value
 Value: 4853999.

 Key : Hypervisor.Flags.ValueHex
 Value: 0x4a10ef.

 Key : Hypervisor.Flags.VpAssistPage
 Value: 1

 Key : Hypervisor.Flags.VsmAvailable
 Value: 1

 Key : Hypervisor.RootFlags.AccessStats
 Value: 1

 Key : Hypervisor.RootFlags.CrashdumpEnlightened
 Value: 1

 Key : Hypervisor.RootFlags.CreateVirtualProcessor
 Value: 1

 Key : Hypervisor.RootFlags.DisableHyperthreading
 Value: 0

 Key : Hypervisor.RootFlags.HostTimelineSync
 Value: 1

 Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled
 Value: 0

 Key : Hypervisor.RootFlags.IsHyperV
 Value: 1

 Key : Hypervisor.RootFlags.LivedumpEnlightened
 Value: 1

 Key : Hypervisor.RootFlags.MapDeviceInterrupt
 Value: 1

 Key : Hypervisor.RootFlags.MceEnlightened
 Value: 1

 Key : Hypervisor.RootFlags.Nested
 Value: 0

 Key : Hypervisor.RootFlags.StartLogicalProcessor
 Value: 1

 Key : Hypervisor.RootFlags.Value
 Value: 1015.

 Key : Hypervisor.RootFlags.ValueHex
 Value: 0x3f7.

BUGCHECK_CODE: 113.

BUGCHECK_P1: 2b.

BUGCHECK_P2: ffffc20367eb4840.

BUGCHECK_P3: 0

BUGCHECK_P4: 0

FILE_IN_CAB: 042825-27406-01.dmp

DUMP_FILE_ATTRIBUTES: 0xc.
 Insufficient Dumpfile Size.
 Kernel Generated Triage Dump.

FAULTING_THREAD: ffffad096709f040.

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: svchost.exe

SYMBOL_NAME: dxgkrnl!DXGDEVICE::DestroyAllDeviceState+bd6e0

MODULE_NAME: dxgkrnl.

IMAGE_NAME: dxgkrnl.sys

IMAGE_VERSION: 10.0.19041.5737

STACK_COMMAND: .process /r /p 0xffffad0969bb3080; .thread 0xffffad096709f040 ; kb.

BUCKET_ID_FUNC_OFFSET: bd6e0.

FAILURE_BUCKET_ID: 0x113_2B_dxgkrnl!DXGDEVICE::DestroyAllDeviceState

OSPLATFORM_TYPE: x64.

OSNAME: Windows 10.

FAILURE_ID_HASH: {f86e2aa1-b3d9-2720-0764-350120287324}

Followup: MachineOwner

Bu hata ekran kartına işaret eden bir hatadır. Öncelikle sizden DDU ile ekran kartı sürücüsünü kaldırıp en güncel veya en güncel WHQL onaylı sürücüyü kurmanızı istiyorum.

Donanımsal sorun olabilme ihtimalini de göz önünde bulundurmak gerek. OCCT ile 30 dakika VRAM ve 3D standard testleri yapıp sonucu paylaşın.

Chipset sürücüsünü de güncellemenizi istiyorum.

Yapıp en yakın zamanda geri bildireceğim sağ olun.
 
3D testinin ismi zaten O, ya 3D denir ya da 3D standard. 3D ve VRAM testi yapıp sonuçları paylaşın. Her biri 30 dakika.

Tamamdır. Şu an VRAM testi ise %100 de kullanarak yaptım ve bitti sonuçları;
 

Dosya Ekleri

  • Ekran Görüntüsü (2163).png
    Ekran Görüntüsü (2163).png
    150,2 KB · Görüntüleme: 14
3D testi de yapın. Şu anlık iyi. VRAM sağlam. Bu arada DDU işlemini ve sürücü işini yaptınız mı?

Evet hocam onu da yaptım ve sadece 3D ile chipset ayarlarını yapmakta. Arkada zaten şu anda 3D testini yapıyor.

3D testi de yapın. Şu anlık iyi. VRAM sağlam. Bu arada DDU işlemini ve sürücü işini yaptınız mı?

%90-95 aralığında kullanılarak 3D testide yaptım. Sonuç;
 

Dosya Ekleri

  • Ekran Görüntüsü (2164).png
    Ekran Görüntüsü (2164).png
    155 KB · Görüntüleme: 14
Son düzenleme:

Technopat Haberler

Yeni konular

Geri
Yukarı