Windows 10 DRIVER_POWER_STATE_FAILURE

kektz · 5 Nisan 2020

Merhabalar, günde birkaç defa bu hatayı alıyorum. İlk olarak sesler takılmaya, mouse yavaş hareket etmeye başlıyor sonrasında bu durum geçmediği için reset atmak zorunda kalıyorum ve reset sırasında bu hatayı alıyorum.

Sistem:
AMD Ryzen™7 3700X Soket AM4+Wraith Prism(RGB) 3.6 GHz 32MB 65W 7nm İşlemci
MSI MPG X570 GAMING PLUS AM4 AMD Ryzen™ DDR4 4400MHz (O.C.) M.2 USB 3.2 Anakart
MSI GeForce RTX2080 SUPER GAMING X TRIO 8GB GDDR6 256Bit DX12 Nvidia Ekran Kartı
CORSAIR 16GB (2x8GB) VENGEANCE RGB PRO DDR4 3600MHz CL18 Dual Kit Ram x2

Minidump linki:

Yeni klasör.rar

drive.google.com

.

MayCrasH · 5 Nisan 2020

AMD Chipset ve AMD SATA sürücülerini kaldır, SATA sürücülerini Windows kursun, sen sadece Chipset sürücülerini kur.

Kod:

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
    subsystem.
Arg2: 000000000000012c, Timeout in seconds.
Arg3: ffff958f68478040, The thread currently holding on to the Pnp lock.
Arg4: fffffe01c1c6f8e0, nt!TRIAGE_9F_PNP on Win7 and higher

Debugging Details:
------------------

Implicit thread is now ffff958f`68478040
Unable to load image \SystemRoot\System32\drivers\amd_xata.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for amd_xata.sys
*** WARNING: Unable to verify timestamp for win32k.sys

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  18362.1.amd64fre.19h1_release.190318-1202

SYSTEM_MANUFACTURER:  Micro-Star International Co., Ltd.

SYSTEM_PRODUCT_NAME:  MS-7C37

SYSTEM_SKU:  To be filled by O.E.M.

SYSTEM_VERSION:  2.0

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  A.30

BIOS_DATE:  08/29/2019

BASEBOARD_MANUFACTURER:  Micro-Star International Co., Ltd.

BASEBOARD_PRODUCT:  MPG X570 GAMING PLUS (MS-7C37)

BASEBOARD_VERSION:  2.0

DUMP_TYPE:  2

BUGCHECK_P1: 4

BUGCHECK_P2: 12c

BUGCHECK_P3: ffff958f68478040

BUGCHECK_P4: fffffe01c1c6f8e0

DRVPOWERSTATE_SUBCODE:  4

IMAGE_NAME:  pci.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  1d5e3c2e

MODULE_NAME: pci

FAULTING_MODULE: fffff800532a0000 pci

CPU_COUNT: 10

CPU_MHZ: e10

CPU_VENDOR:  AuthenticAMD

CPU_FAMILY: 17

CPU_MODEL: 71

CPU_STEPPING: 0

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

ANALYSIS_SESSION_HOST:  DESKTOP-ME9UFOB

ANALYSIS_SESSION_TIME:  04-05-2020 17:50:11.0508

ANALYSIS_VERSION: 10.0.18362.1 amd64fre

BAD_STACK_POINTER:  fffffe01c1c6f8a8

STACK_TEXT:
fffffe01`c1c6f8a8 fffff800`5069f6f6 : 00000000`0000009f 00000000`00000004 00000000`0000012c ffff958f`68478040 : nt!KeBugCheckEx
fffffe01`c1c6f8b0 fffff800`509af9b6 : ffffce01`1ab10100 00000000`00000095 fffffe01`c1c6fb10 00000000`00000095 : nt!PnpBugcheckPowerTimeout+0x76
fffffe01`c1c6f910 fffff800`504c1d49 : fffffe01`c27cd330 00000000`00000080 00000000`00000007 ffff958f`00000002 : nt!PopBuildDeviceNotifyListWatchdog+0x16
fffffe01`c1c6f940 fffff800`504c0aa9 : 00000000`0000001e 00000000`00989680 00000000`0000617d 00000000`00000095 : nt!KiProcessExpiredTimerList+0x169
fffffe01`c1c6fa30 fffff800`505c5e8e : ffffffff`00000000 ffffce01`1ab10180 ffffce01`1ab21440 ffff958f`65f2c080 : nt!KiRetireDpcList+0x4e9
fffffe01`c1c6fc60 00000000`00000000 : fffffe01`c1c70000 fffffe01`c1c6a000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x7e


THREAD_SHA1_HASH_MOD_FUNC:  0efaf37e6601d7f65db9dbe50a219f0403a414f7

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  35f5391c79b2a52bd16f694404c33c6c0d318fbb

THREAD_SHA1_HASH_MOD:  ee8fcf1fb60cb6e3e2f60ddbed2ec02b5748a693

FOLLOWUP_NAME:  MachineOwner

IMAGE_VERSION:  10.0.18362.752

STACK_COMMAND:  .thread ; .cxr ; kb

FAILURE_BUCKET_ID:  0x9F_4_amd_sata_STACKPTR_ERROR_IMAGE_pci.sys

BUCKET_ID:  0x9F_4_amd_sata_STACKPTR_ERROR_IMAGE_pci.sys

PRIMARY_PROBLEM_CLASS:  0x9F_4_amd_sata_STACKPTR_ERROR_IMAGE_pci.sys

TARGET_TIME:  2020-04-05T14:28:47.000Z

OSBUILD:  18362

OSSERVICEPACK:  752

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  190318-1202

BUILDLAB_STR:  19h1_release

BUILDOSVER_STR:  10.0.18362.1.amd64fre.19h1_release.190318-1202

ANALYSIS_SESSION_ELAPSED_TIME:  6546

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x9f_4_amd_sata_stackptr_error_image_pci.sys

FAILURE_ID_HASH:  {15e29c45-2cf8-a37e-bebc-d0c20c6b9de8}

Followup:     MachineOwner
---------

Ek olarak MSI ve AMD Ryzen Master programlarını geçici bir süreliğine kaldır.

kektz · 5 Nisan 2020

MayCrasH dedi:

AMD chipset ve AMD SATA sürücülerini kaldır, SATA sürücülerini Windows kursun, sen sadece chipset sürücülerini kur.

Kod:

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp.
subsystem.
Arg2: 000000000000012c, Timeout in seconds.
Arg3: ffff958f68478040, The thread currently holding on to the Pnp lock.
Arg4: fffffe01c1c6f8e0, nt!TRIAGE_9F_PNP on Win7 and higher.

Debugging Details:
------------------

Implicit thread is now ffff958f`68478040.
Unable to load image \SystemRoot\System32\drivers\amd_xata.sys, Win32 error 0n2.
*** WARNING: Unable to verify timestamp for amd_xata.sys.
*** WARNING: Unable to verify timestamp for win32k.sys.

KEY_VALUES_STRING: 1.

PROCESSES_ANALYSIS: 1.

SERVICE_ANALYSIS: 1.

STACKHASH_ANALYSIS: 1.

TIMELINE_ANALYSIS: 1.

DUMP_CLASS: 1.

DUMP_QUALIFIER: 400.

BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202.

SYSTEM_MANUFACTURER: Micro-Star International Co., Ltd.

SYSTEM_PRODUCT_NAME: MS-7C37.

SYSTEM_SKU: To be filled by O.E.M.

SYSTEM_VERSION: 2.0.

BIOS_VENDOR: American Megatrends Inc.

BIOS_VERSION: A.30.

BIOS_DATE: 08/29/2019.

BASEBOARD_MANUFACTURER: Micro-Star International Co., Ltd.

BASEBOARD_PRODUCT: MPG X570 GAMING PLUS (MS-7C37)

BASEBOARD_VERSION: 2.0.

DUMP_TYPE: 2.

BUGCHECK_P1: 4.

BUGCHECK_P2: 12c.

BUGCHECK_P3: ffff958f68478040.

BUGCHECK_P4: fffffe01c1c6f8e0.

DRVPOWERSTATE_SUBCODE: 4.

IMAGE_NAME: pci.sys.

DEBUG_FLR_IMAGE_TIMESTAMP: 1d5e3c2e.

MODULE_NAME: pci.

FAULTING_MODULE: fffff800532a0000 pci.

CPU_COUNT: 10.

CPU_MHZ: e10.

CPU_VENDOR: AuthenticAMD.

CPU_FAMILY: 17.

CPU_MODEL: 71.

CPU_STEPPING: 0.

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXWINLOGON: 1.

CUSTOMER_CRASH_COUNT: 1.

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT.

BUGCHECK_STR: 0x9F.

PROCESS_NAME: System.

CURRENT_IRQL: 2.

ANALYSIS_SESSION_HOST: DESKTOP-ME9UFOB.

ANALYSIS_SESSION_TIME: 04-05-2020 17:50:11.0508.

ANALYSIS_VERSION: 10.0.18362.1 amd64fre.

BAD_STACK_POINTER: fffffe01c1c6f8a8.

STACK_TEXT:
fffffe01`c1c6f8a8 fffff800`5069f6f6 : 00000000`0000009f 00000000`00000004 00000000`0000012c ffff958f`68478040 : nt!KeBugCheckEx.
fffffe01`c1c6f8b0 fffff800`509af9b6 : ffffce01`1ab10100 00000000`00000095 fffffe01`c1c6fb10 00000000`00000095 : nt!PnpBugcheckPowerTimeout+0x76.
fffffe01`c1c6f910 fffff800`504c1d49 : fffffe01`c27cd330 00000000`00000080 00000000`00000007 ffff958f`00000002 : nt!PopBuildDeviceNotifyListWatchdog+0x16.
fffffe01`c1c6f940 fffff800`504c0aa9 : 00000000`0000001e 00000000`00989680 00000000`0000617d 00000000`00000095 : nt!KiProcessExpiredTimerList+0x169.
fffffe01`c1c6fa30 fffff800`505c5e8e : ffffffff`00000000 ffffce01`1ab10180 ffffce01`1ab21440 ffff958f`65f2c080 : nt!KiRetireDpcList+0x4e9.
fffffe01`c1c6fc60 00000000`00000000 : fffffe01`c1c70000 fffffe01`c1c6a000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x7e.

THREAD_SHA1_HASH_MOD_FUNC: 0efaf37e6601d7f65db9dbe50a219f0403a414f7.

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 35f5391c79b2a52bd16f694404c33c6c0d318fbb.

THREAD_SHA1_HASH_MOD: ee8fcf1fb60cb6e3e2f60ddbed2ec02b5748a693.

FOLLOWUP_NAME: MachineOwner.

IMAGE_VERSION: 10.0.18362.752.

STACK_COMMAND: .thread ; .cxr ; kb.

FAILURE_BUCKET_ID: 0x9F_4_amd_sata_STACKPTR_ERROR_IMAGE_pci.sys.

BUCKET_ID: 0x9F_4_amd_sata_STACKPTR_ERROR_IMAGE_pci.sys.

PRIMARY_PROBLEM_CLASS: 0x9F_4_amd_sata_STACKPTR_ERROR_IMAGE_pci.sys.

TARGET_TIME: 2020-04-05T14:28:47.000Z.

OSBUILD: 18362.

OSSERVICEPACK: 752.

SERVICEPACK_NUMBER: 0.

OS_REVISION: 0.

SUITE_MASK: 272.

PRODUCT_TYPE: 1.

OSPLATFORM_TYPE: x64.

OSNAME: Windows 10.

OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS.

OS_LOCALE:

USER_LCID: 0.

OSBUILD_TIMESTAMP: unknown_date.

BUILDDATESTAMP_STR: 190318-1202.

BUILDLAB_STR: 19h1_release.

BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202.

ANALYSIS_SESSION_ELAPSED_TIME: 6546.

ANALYSIS_SOURCE: KM.

FAILURE_ID_HASH_STRING: km:0x9f_4_amd_sata_stackptr_error_image_pci.sys.

FAILURE_ID_HASH: {15e29c45-2cf8-a37e-bebc-d0c20c6b9de8}

Followup: MachineOwner.
---------

Ek olarak MSI ve AMD Ryzen Master programlarını geçici bir süreliğine kaldır.

İlk olarak AMD Ryzen Master ve MSI programlarını kaldırdım. Fakat site üzerinden Driver indirmeye çalıştığımda ayrı ayrı indirmeye imkan sağlamıyor. İndirme seçeneklerinde sadece Ryzen Master mevcut. Ne yapmam gerekli?

https://www.amd.com/en/support/cpu/amd-ryzen-processors/amd-ryzen-7-desktop-processors/amd-ryzen-7-3700x

Desteğiniz ve yardımlarınız için teşekkür ederim.

MayCrasH · 5 Nisan 2020

Yanlış yerden bakıyorsun, buyur doğrusu;

https://www.amd.com/en/support/chipsets/amd-socket-am4/x570

Chipset yüklenirken %0 da takılırsa buradan indir yükle;

https://www.amd.com/en/support/previous-drivers/chipsets/amd-socket-am4/x570

Sadece Chipset sürücüsünü yükle, diğerlerini yükleme.

kektz · 6 Nisan 2020

MayCrasH dedi:
Yanlış yerden bakıyorsun, buyur doğrusu;

https://www.amd.com/en/support/chipsets/amd-socket-am4/x570

Chipset yüklenirken %0'da takılırsa buradan indir yükle;

https://www.amd.com/en/support/previous-drivers/chipsets/amd-socket-am4/x570

Sadece chipset sürücüsünü yükle, diğerlerini yükleme.

Merhaba,
Yardımlarınız için tekrardan teşekkür ederim. Chipset yüklenirken %0'da kaldığı için bir önceki sürümü kurdum fakat SATA sürüsücünü güvenli mod üzerinden silmeyi başaramadım. Herhangi bir video ya da rehber var mı bildiğiniz acaba?

MayCrasH · 6 Nisan 2020

Aygıt Yöneticisi altından yazılımı ile birlikte kaldırın, bilgisayarı yeniden başlatın Windows kursun.

Windows 10 DRIVER_POWER_STATE_FAILURE

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