Çözüldü Abra A5 V17.2'de DPC_WATCHDOG_VIOLATION mavi ekran hatası

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ozgurarslan06

Centipat
Katılım
8 Aralık 2021
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4
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Merhabalar, minidump klasörümün içindeki dosyayı Microsoft OneDrive ile yükleyip bağlantısını paylaştım. Bilgisayarımın özelliklerini hatırlamıyorum fakat onun yerine modelini paylaşacağım ve aynı cihazdır. Abra A5 V17.2 15,6" Oyun Bilgisayarı | Monster Notebook bu model cihazdır. Bilgisayarım çizim yaparken aniden bir donma ile bu hatayı vermiştir. Mavi ekran hatasında "DPC_WATCHDOG_VIOLATION" yazmaktadır.
İyi çalışmalar dilerim. 120821-11062-01.dmp
 
Son düzenleyen: Moderatör:
Çözüm
Öncelikle Sosyal'e hoş geldiniz. Aşağıdaki adımları uygulayıp sonuçları belirtirseniz sevinirim.

1) Razer Synapse'i kaldırın.
2) Norton'u kaldırın.
3) Apple cihaz takıyorsanız takmayın ve Apple yazılımı varsa kaldırın.

Not: Kaldırdıklarınızı daha sonra kurabilirsiniz.

[CODE title="Dökümler"]*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DPC_WATCHDOG_VIOLATION (133)
The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
or above.
Arguments:
Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
component can usually be identified with a stack trace.
Arg2: 0000000000000501, The DPC time count (in ticks).
Arg3: 0000000000000500, The DPC time allotment (in ticks).
Arg4: fffff8020b4fb320, cast to nt!DPC_WATCHDOG_GLOBAL_TRIAGE_BLOCK, which contains
additional information regarding this single DPC timeout

Debugging Details:
------------------

*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: TickPeriods ***
*** ***
*************************************************************************
*** WARNING: Unable to verify checksum for win32k.sys

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 8562

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 25997

Key : Analysis.Init.CPU.mSec
Value: 1061

Key : Analysis.Init.Elapsed.mSec
Value: 3336

Key : Analysis.Memory.CommitPeak.Mb
Value: 82

Key : WER.OS.Branch
Value: vb_release

Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key : WER.OS.Version
Value: 10.0.19041.1


FILE_IN_CAB: 120821-11062-01.dmp

BUGCHECK_CODE: 133

BUGCHECK_P1: 0

BUGCHECK_P2: 501

BUGCHECK_P3: 500

BUGCHECK_P4: fffff8020b4fb320

DPC_TIMEOUT_TYPE: SINGLE_DPC_TIMEOUT_EXCEEDED

TRAP_FRAME: ffff94875a4bef50 -- (.trap 0xffff94875a4bef50)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000016492d8d rbx=0000000000000000 rcx=ffff94875a4bf168
rdx=ffff94875be0f028 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8020aa80c67 rsp=ffff94875a4bf0e0 rbp=00000000ffffffff
r8=ffff94875be0ee40 r9=ffff94875be0ee50 r10=fffff8020ab29a30
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz na po nc
nt!KeYieldProcessorEx+0x17:
fffff802`0aa80c67 4883c420 add rsp,20h
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: System

STACK_TEXT:
ffffc400`819c8c88 fffff802`0ac1f3fa : 00000000`00000133 00000000`00000000 00000000`00000501 00000000`00000500 : nt!KeBugCheckEx
ffffc400`819c8c90 fffff802`0aa1c3cd : 000027de`7cc4fae0 ffffc400`81976180 00000000`00000246 00000000`00a75b76 : nt!KeAccumulateTicks+0x20624a
ffffc400`819c8cf0 fffff802`0aa1c971 : 00000000`00a75600 00000000`0063c0b1 ffffc400`81976180 00000000`00000001 : nt!KiUpdateRunTime+0x5d
ffffc400`819c8d40 fffff802`0aa167e3 : ffffc400`81976180 00000000`00000000 fffff802`0b4314f0 00000000`00000000 : nt!KiUpdateTime+0x4a1
ffffc400`819c8e80 fffff802`0aa1f1a2 : ffff9487`5a4bef50 ffff9487`5a4befd0 ffff9487`5a4bef00 00000000`00000002 : nt!KeClockInterruptNotify+0x2e3
ffffc400`819c8f30 fffff802`0aade135 : 0000018f`0841ac7f ffffb286`b6709500 ffffb286`b67095b0 ffff7226`1e4044bb : nt!HalpTimerClockInterrupt+0xe2
ffffc400`819c8f60 fffff802`0abf8b7a : ffff9487`5a4befd0 ffffb286`b6709500 000027d1`f7fa2c4a 00000000`00000000 : nt!KiCallInterruptServiceRoutine+0xa5
ffffc400`819c8fb0 fffff802`0abf90e7 : 000000f0`493fd8f5 ffff22a1`c597256b 00000000`80000000 fffff802`0abf90f4 : nt!KiInterruptSubDispatchNoLockNoEtw+0xfa
ffff9487`5a4bef50 fffff802`0aa80c67 : 00000000`00000010 00000000`00000286 ffff9487`5a4bf108 00000000`00000018 : nt!KiInterruptDispatchNoLockNoEtw+0x37
ffff9487`5a4bf0e0 fffff802`0ab29b79 : 00000000`00010001 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeYieldProcessorEx+0x17
ffff9487`5a4bf110 fffff802`0aa9a32e : ffffc400`81979240 ffff9487`16492d8d ffffc400`81976180 ffffb286`c9303080 : nt!ExpGetPoolTagInfoTarget+0x149
ffff9487`5a4bf160 fffff802`0aa99614 : 00000000`00000000 00000000`00000000 00000000`00140001 00000000`00000000 : nt!KiExecuteAllDpcs+0x30e
ffff9487`5a4bf2d0 fffff802`0abfac3e : ffffffff`00000000 ffffc400`81976180 ffffc400`81981340 ffffb286`c9303080 : nt!KiRetireDpcList+0x1f4
ffff9487`5a4bf560 00000000`00000000 : ffff9487`5a4c0000 ffff9487`5a4b9000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x9e


SYMBOL_NAME: nt!KeAccumulateTicks+20624a

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

IMAGE_VERSION: 10.0.19041.1387

STACK_COMMAND: .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET: 20624a

FAILURE_BUCKET_ID: 0x133_DPC_nt!KeAccumulateTicks

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {88dc98ce-f842-4daa-98d0-858621db6b0f}

Followup: MachineOwner
---------[/CODE]
Öncelikle Sosyal'e hoş geldiniz. Aşağıdaki adımları uygulayıp sonuçları belirtirseniz sevinirim.

1) Razer Synapse'i kaldırın.
2) Norton'u kaldırın.
3) Apple cihaz takıyorsanız takmayın ve Apple yazılımı varsa kaldırın.

Not: Kaldırdıklarınızı daha sonra kurabilirsiniz.

[CODE title="Dökümler"]*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DPC_WATCHDOG_VIOLATION (133)
The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
or above.
Arguments:
Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
component can usually be identified with a stack trace.
Arg2: 0000000000000501, The DPC time count (in ticks).
Arg3: 0000000000000500, The DPC time allotment (in ticks).
Arg4: fffff8020b4fb320, cast to nt!DPC_WATCHDOG_GLOBAL_TRIAGE_BLOCK, which contains
additional information regarding this single DPC timeout

Debugging Details:
------------------

*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: TickPeriods ***
*** ***
*************************************************************************
*** WARNING: Unable to verify checksum for win32k.sys

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 8562

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 25997

Key : Analysis.Init.CPU.mSec
Value: 1061

Key : Analysis.Init.Elapsed.mSec
Value: 3336

Key : Analysis.Memory.CommitPeak.Mb
Value: 82

Key : WER.OS.Branch
Value: vb_release

Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key : WER.OS.Version
Value: 10.0.19041.1


FILE_IN_CAB: 120821-11062-01.dmp

BUGCHECK_CODE: 133

BUGCHECK_P1: 0

BUGCHECK_P2: 501

BUGCHECK_P3: 500

BUGCHECK_P4: fffff8020b4fb320

DPC_TIMEOUT_TYPE: SINGLE_DPC_TIMEOUT_EXCEEDED

TRAP_FRAME: ffff94875a4bef50 -- (.trap 0xffff94875a4bef50)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000016492d8d rbx=0000000000000000 rcx=ffff94875a4bf168
rdx=ffff94875be0f028 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8020aa80c67 rsp=ffff94875a4bf0e0 rbp=00000000ffffffff
r8=ffff94875be0ee40 r9=ffff94875be0ee50 r10=fffff8020ab29a30
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz na po nc
nt!KeYieldProcessorEx+0x17:
fffff802`0aa80c67 4883c420 add rsp,20h
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: System

STACK_TEXT:
ffffc400`819c8c88 fffff802`0ac1f3fa : 00000000`00000133 00000000`00000000 00000000`00000501 00000000`00000500 : nt!KeBugCheckEx
ffffc400`819c8c90 fffff802`0aa1c3cd : 000027de`7cc4fae0 ffffc400`81976180 00000000`00000246 00000000`00a75b76 : nt!KeAccumulateTicks+0x20624a
ffffc400`819c8cf0 fffff802`0aa1c971 : 00000000`00a75600 00000000`0063c0b1 ffffc400`81976180 00000000`00000001 : nt!KiUpdateRunTime+0x5d
ffffc400`819c8d40 fffff802`0aa167e3 : ffffc400`81976180 00000000`00000000 fffff802`0b4314f0 00000000`00000000 : nt!KiUpdateTime+0x4a1
ffffc400`819c8e80 fffff802`0aa1f1a2 : ffff9487`5a4bef50 ffff9487`5a4befd0 ffff9487`5a4bef00 00000000`00000002 : nt!KeClockInterruptNotify+0x2e3
ffffc400`819c8f30 fffff802`0aade135 : 0000018f`0841ac7f ffffb286`b6709500 ffffb286`b67095b0 ffff7226`1e4044bb : nt!HalpTimerClockInterrupt+0xe2
ffffc400`819c8f60 fffff802`0abf8b7a : ffff9487`5a4befd0 ffffb286`b6709500 000027d1`f7fa2c4a 00000000`00000000 : nt!KiCallInterruptServiceRoutine+0xa5
ffffc400`819c8fb0 fffff802`0abf90e7 : 000000f0`493fd8f5 ffff22a1`c597256b 00000000`80000000 fffff802`0abf90f4 : nt!KiInterruptSubDispatchNoLockNoEtw+0xfa
ffff9487`5a4bef50 fffff802`0aa80c67 : 00000000`00000010 00000000`00000286 ffff9487`5a4bf108 00000000`00000018 : nt!KiInterruptDispatchNoLockNoEtw+0x37
ffff9487`5a4bf0e0 fffff802`0ab29b79 : 00000000`00010001 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeYieldProcessorEx+0x17
ffff9487`5a4bf110 fffff802`0aa9a32e : ffffc400`81979240 ffff9487`16492d8d ffffc400`81976180 ffffb286`c9303080 : nt!ExpGetPoolTagInfoTarget+0x149
ffff9487`5a4bf160 fffff802`0aa99614 : 00000000`00000000 00000000`00000000 00000000`00140001 00000000`00000000 : nt!KiExecuteAllDpcs+0x30e
ffff9487`5a4bf2d0 fffff802`0abfac3e : ffffffff`00000000 ffffc400`81976180 ffffc400`81981340 ffffb286`c9303080 : nt!KiRetireDpcList+0x1f4
ffff9487`5a4bf560 00000000`00000000 : ffff9487`5a4c0000 ffff9487`5a4b9000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x9e


SYMBOL_NAME: nt!KeAccumulateTicks+20624a

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

IMAGE_VERSION: 10.0.19041.1387

STACK_COMMAND: .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET: 20624a

FAILURE_BUCKET_ID: 0x133_DPC_nt!KeAccumulateTicks

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {88dc98ce-f842-4daa-98d0-858621db6b0f}

Followup: MachineOwner
---------[/CODE]
 
Çözüm
Hızlı cevabınız, emeğiniz, ve gösterdiğiniz ilgi alakadan ötürü büyük memnuniyet duydum öncelikle bunu belirtmek isterim. Vermiş olduğunuz cevabı ve beraberindeki çözümü deneyip sonucunu sizinle paylaşacağımı belirtmek istedim.
Merhabalar bu kadar geç yazma sebebim çalıştığımdan ötürü PC'yi uzun vadede deneyememiştim fakat deneme imkanı bulur bulmaz yazmaktayım, hiçbir şekilde bir daha mavi ekran hatası almadım. Çözüm için teşekkürler tekrardan. Elinize emeğinize sağlık 😊
 

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