Aynı hatayı ben de bir haftadır alıyorum ne yaptıysam çözemedim. Rockstar Games destek ekibiyle bayağı mesajlaştık. Önerdikleri bütün çözüm yollarını denedim bir türlü sorun çözülmedi. VPN de denedim olmadi. Sanırım tek çare format atmak.
In this case, we suggest performing a clean install of the Rockstar Games Launcher. To perform a clean install, Complete all of the following steps:
uninstall the Rockstar Games Launcher
- Close any Rockstar Games titles that are running.
- Navigate to the Rockstar Games Launcher ınstallation folder.
- Default: C:\program Files\Rockstar Games\Launcher
- Double-Click the uninstall.exe program and uninstall the Rockstar Games Launcher.
- Leave the prompt to uninstall the game data unchecked.
remove any remaining Rockstar Games Launcher and Social Club files
- Once the uninstaller has completed, delete all of the following folders Note: Do not delete any other folders or files as you may lose game save or other data.
- C:\Users[username]\Documents\Rockstar Games\Social club.
- C:\Users[username]\Documents\Rockstar Games\Launcher
- C:\program Files\Rockstar Games \launcher
- C:\program Files\Rockstar Games\Social club.
- C:\program files (X86)\rockstar Games\Social club (wherever it was installed previously)
- Restart your Computer.
reinstall the Rockstar Games Launcher:
- After the Computer restarts, install the Rockstar Games Launcher, using the following link:
To continue the troubleshooting process we will need some System files from your Computer. Please see the steps below which are also documented in this Support Artics'le:
https://support.rockstargames.com/articles/200148686
DxDiag file:
- Press Windows key + r
- Type DxDiag and press enter.
- Wait for the progress bar to finish loading.
- Press the save all ınformation button at the bottom of the screen.
- Save the file as 'dxdiag.txt' somewhere you can easily find it, such as your desktop.
- Press the exit button to quit this application.
msınfo file:
- Press Windows key + r
- Type msinfo32 and press enter.
- This will open the System ınformation window.
- Click on file in the top toolbar and select export.
- Save the file as 'msinfo.txt' somewhere you can easily find it, such as your desktop.
- Wait for the progress bar to finish, this can take a few minutes.
- Close the System ınformation window.
Reply to this email with the files attached, or sign into
https://support.rockstargames.com and attach the files to this ticket under my dashboard.
Once we receive this information, we can investigate this issue further.
Best regards,
We are sorry to hear that you are still experiencing issues. The following troubleshooting steps may help to Resolve the issue.
Create a New Windows user account and install the Rockstar Games Launcher there.
To create the New user account and start the game, please follow the link below:
Manage user accounts in Windows - Microsoft Support
Please get back to us with the outcome.
If you have any additional questions, please contact us.
Yukarıdakiler Rockstar Games desteğinin önerileri. Bende hiçbir işe yaramadı. Belki sizde işe yarar. Denemekte fayda var. Baska bir yolunu bilen veya cozebilen varsa lutfen paylassin.