Çözüm Apex Legends Mavi Ekran Sorunu

Bu konu bir çözümü açıklamaktadır. Herhangi bir çözüm açıklanmadığını düşünüyorsanız konuyu rapor edebilirsiniz.

kemal1033

Decapat
Katılım
11 Mart 2019
Mesajlar
3
İyi günler sorunum apex legends oyununa giriş yaparken yükleme ekranında mavi ekran hatası almam. Aslında bu sorun hakkında çözümlü bir konu var fakat o konuda söylenen DDU programını nerden bulabilirim, güvenli modda nasıl açabilirim ve güncel nvidia sürümünü nasıl yükleyebilirim daha detaylı bir şekilde anlatabilirseniz çok sevinirim. Şimdiden çok teşekkürler. ☺
Bu arada bilgisayar hakkında; (Monster Abra A5)
  • i7 7700HQ
  • GTX 1050 Ti 4 GB
  • 16 GB RAM
  • 256 GB SSD
  • 1 TB HDD
Belki sorunu bulabilirsiniz diye benimde minidump dosyam;
Minidump Dosyası
 
Çözüm
DDU rehberi:

DDU ile AMD ve NVIDIA Sürücü Kaldırma Rehberi - Technopat Sosyal
Kod:
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffff800c1e57a060, Physical Device Object of the stack
Arg3: fffffe88184bf7d0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffff800c1ed338f0, The blocked IRP

Debugging Details:
------------------

Implicit thread is now ffff800c`1b4cd080
*** WARNING: Unable to verify timestamp for nvlddmkm.sys

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  17763.1.amd64fre.rs5_release.180914-1434

SYSTEM_MANUFACTURER:  Micro-Star International Co., Ltd.

SYSTEM_PRODUCT_NAME:  GS63 Stealth 8RE

SYSTEM_SKU:  16K5.1

SYSTEM_VERSION:  REV:1.0

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  E16K5IMS.10F

BIOS_DATE:  09/04/2018

BASEBOARD_MANUFACTURER:  Micro-Star International Co., Ltd.

BASEBOARD_PRODUCT:  MS-16K5

BASEBOARD_VERSION:  REV:1.0

DUMP_TYPE:  2

BUGCHECK_P1: 3

BUGCHECK_P2: ffff800c1e57a060

BUGCHECK_P3: fffffe88184bf7d0

BUGCHECK_P4: ffff800c1ed338f0

DRVPOWERSTATE_SUBCODE:  3

FAULTING_THREAD:  ffff800c1b4cd080

CPU_COUNT: c

CPU_MHZ: 8a0

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 9e

CPU_STEPPING: a

CPU_MICROCODE: 6,9e,a,0 (F,M,S,R)  SIG: 84'00000000 (cache) 84'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXPNP: 1 (!blackboxpnp)


DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

ANALYSIS_SESSION_HOST:  DESKTOP-K01TCKK

ANALYSIS_SESSION_TIME:  04-04-2019 17:01:48.0687

ANALYSIS_VERSION: 10.0.18317.1001 amd64fre

LAST_CONTROL_TRANSFER:  from fffff8036cbbc567 to fffff8036cc5cfe6

STACK_TEXT: 
fffffe88`1841e310 fffff803`6cbbc567 : ffff800c`1b4cd080 00000000`00000000 ffffae01`eafe3300 ffff800c`1ae02340 : nt!KiSwapContext+0x76
fffffe88`1841e450 fffff803`6cbbc0d9 : fffffe88`1841e5a1 fffff803`6cccb7ec 00000000`000001cb 00000000`000000ff : nt!KiSwapThread+0x297
fffffe88`1841e510 fffff803`6cbbae60 : ffff800c`1ae02300 00000000`00000000 00000000`00000000 fffffe88`1841e621 : nt!KiCommitThreadWait+0x549
fffffe88`1841e5b0 fffff80f`76dd9870 : ffff800c`29ad4ad0 fffff80f`00000000 ffff800c`1ed50000 00000000`4d525600 : nt!KeWaitForSingleObject+0x520
fffffe88`1841e680 ffff800c`29ad4ad0 : fffff80f`00000000 ffff800c`1ed50000 00000000`4d525600 00000000`00000000 : nvlddmkm+0x1f9870
fffffe88`1841e688 fffff80f`00000000 : ffff800c`1ed50000 00000000`4d525600 00000000`00000000 00000000`00000000 : 0xffff800c`29ad4ad0
fffffe88`1841e690 ffff800c`1ed50000 : 00000000`4d525600 00000000`00000000 00000000`00000000 00000000`00000001 : 0xfffff80f`00000000
fffffe88`1841e698 00000000`4d525600 : 00000000`00000000 00000000`00000000 00000000`00000001 fffff80f`76dfd002 : 0xffff800c`1ed50000
fffffe88`1841e6a0 00000000`00000000 : 00000000`00000000 00000000`00000001 fffff80f`76dfd002 ffff800c`1ed50000 : 0x4d525600


STACK_COMMAND:  .thread 0xffff800c1b4cd080 ; kb

THREAD_SHA1_HASH_MOD_FUNC:  91c09f95649eaff6bfa06c2196d3e0ff4295c271

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  5f291edbe3822932b47fcd5b770f0a5ef71f7878

THREAD_SHA1_HASH_MOD:  4e96c4bcc4ec8f85ee49d7124864474789fdce87

FOLLOWUP_IP:
nvlddmkm+1f9870
fffff80f`76dd9870 ??              ???

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  nvlddmkm+1f9870

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5c78e109

BUCKET_ID_FUNC_OFFSET:  1f9870

FAILURE_BUCKET_ID:  0x9F_3_nvlddmkm!unknown_function

BUCKET_ID:  0x9F_3_nvlddmkm!unknown_function

PRIMARY_PROBLEM_CLASS:  0x9F_3_nvlddmkm!unknown_function

TARGET_TIME:  2019-03-08T20:43:51.000Z

OSBUILD:  17763

OSSERVICEPACK:  316

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE: 

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  180914-1434

BUILDLAB_STR:  rs5_release

BUILDOSVER_STR:  10.0.17763.1.amd64fre.rs5_release.180914-1434

ANALYSIS_SESSION_ELAPSED_TIME:  1150

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x9f_3_nvlddmkm!unknown_function

FAILURE_ID_HASH:  {8b257f08-e34e-7c26-3880-084b82f90c48}

Followup:     MachineOwner
---------
DDU rehberi:

DDU ile AMD ve NVIDIA Sürücü Kaldırma Rehberi - Technopat Sosyal
Kod:
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffff800c1e57a060, Physical Device Object of the stack
Arg3: fffffe88184bf7d0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffff800c1ed338f0, The blocked IRP

Debugging Details:
------------------

Implicit thread is now ffff800c`1b4cd080
*** WARNING: Unable to verify timestamp for nvlddmkm.sys

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  17763.1.amd64fre.rs5_release.180914-1434

SYSTEM_MANUFACTURER:  Micro-Star International Co., Ltd.

SYSTEM_PRODUCT_NAME:  GS63 Stealth 8RE

SYSTEM_SKU:  16K5.1

SYSTEM_VERSION:  REV:1.0

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  E16K5IMS.10F

BIOS_DATE:  09/04/2018

BASEBOARD_MANUFACTURER:  Micro-Star International Co., Ltd.

BASEBOARD_PRODUCT:  MS-16K5

BASEBOARD_VERSION:  REV:1.0

DUMP_TYPE:  2

BUGCHECK_P1: 3

BUGCHECK_P2: ffff800c1e57a060

BUGCHECK_P3: fffffe88184bf7d0

BUGCHECK_P4: ffff800c1ed338f0

DRVPOWERSTATE_SUBCODE:  3

FAULTING_THREAD:  ffff800c1b4cd080

CPU_COUNT: c

CPU_MHZ: 8a0

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 9e

CPU_STEPPING: a

CPU_MICROCODE: 6,9e,a,0 (F,M,S,R)  SIG: 84'00000000 (cache) 84'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXPNP: 1 (!blackboxpnp)


DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

ANALYSIS_SESSION_HOST:  DESKTOP-K01TCKK

ANALYSIS_SESSION_TIME:  04-04-2019 17:01:48.0687

ANALYSIS_VERSION: 10.0.18317.1001 amd64fre

LAST_CONTROL_TRANSFER:  from fffff8036cbbc567 to fffff8036cc5cfe6

STACK_TEXT: 
fffffe88`1841e310 fffff803`6cbbc567 : ffff800c`1b4cd080 00000000`00000000 ffffae01`eafe3300 ffff800c`1ae02340 : nt!KiSwapContext+0x76
fffffe88`1841e450 fffff803`6cbbc0d9 : fffffe88`1841e5a1 fffff803`6cccb7ec 00000000`000001cb 00000000`000000ff : nt!KiSwapThread+0x297
fffffe88`1841e510 fffff803`6cbbae60 : ffff800c`1ae02300 00000000`00000000 00000000`00000000 fffffe88`1841e621 : nt!KiCommitThreadWait+0x549
fffffe88`1841e5b0 fffff80f`76dd9870 : ffff800c`29ad4ad0 fffff80f`00000000 ffff800c`1ed50000 00000000`4d525600 : nt!KeWaitForSingleObject+0x520
fffffe88`1841e680 ffff800c`29ad4ad0 : fffff80f`00000000 ffff800c`1ed50000 00000000`4d525600 00000000`00000000 : nvlddmkm+0x1f9870
fffffe88`1841e688 fffff80f`00000000 : ffff800c`1ed50000 00000000`4d525600 00000000`00000000 00000000`00000000 : 0xffff800c`29ad4ad0
fffffe88`1841e690 ffff800c`1ed50000 : 00000000`4d525600 00000000`00000000 00000000`00000000 00000000`00000001 : 0xfffff80f`00000000
fffffe88`1841e698 00000000`4d525600 : 00000000`00000000 00000000`00000000 00000000`00000001 fffff80f`76dfd002 : 0xffff800c`1ed50000
fffffe88`1841e6a0 00000000`00000000 : 00000000`00000000 00000000`00000001 fffff80f`76dfd002 ffff800c`1ed50000 : 0x4d525600


STACK_COMMAND:  .thread 0xffff800c1b4cd080 ; kb

THREAD_SHA1_HASH_MOD_FUNC:  91c09f95649eaff6bfa06c2196d3e0ff4295c271

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  5f291edbe3822932b47fcd5b770f0a5ef71f7878

THREAD_SHA1_HASH_MOD:  4e96c4bcc4ec8f85ee49d7124864474789fdce87

FOLLOWUP_IP:
nvlddmkm+1f9870
fffff80f`76dd9870 ??              ???

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  nvlddmkm+1f9870

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5c78e109

BUCKET_ID_FUNC_OFFSET:  1f9870

FAILURE_BUCKET_ID:  0x9F_3_nvlddmkm!unknown_function

BUCKET_ID:  0x9F_3_nvlddmkm!unknown_function

PRIMARY_PROBLEM_CLASS:  0x9F_3_nvlddmkm!unknown_function

TARGET_TIME:  2019-03-08T20:43:51.000Z

OSBUILD:  17763

OSSERVICEPACK:  316

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE: 

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  180914-1434

BUILDLAB_STR:  rs5_release

BUILDOSVER_STR:  10.0.17763.1.amd64fre.rs5_release.180914-1434

ANALYSIS_SESSION_ELAPSED_TIME:  1150

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x9f_3_nvlddmkm!unknown_function

FAILURE_ID_HASH:  {8b257f08-e34e-7c26-3880-084b82f90c48}

Followup:     MachineOwner
---------
 
Çözüm
İlgilendiğiniz ve yardımcı olduğunuz için çok teşekkür ederim. DDU ile sürücüyü sildim daha sonra en güncel sürümü yükledim. Şimdilik sorun çözülmüş gibi görünüyor. 👍🙏😄
İyi günler bugün tekrar aynı sorunla karşılaştım. Tekrar minidump dosyasını kopyaladım. Bu sefer sorun ne bir bakabilirseniz sevinirim.
Minidump
Sorun ekran kartı. DDU ile NVIDIA'yı silip güncel sürümü yüklemeniz gerek.
İyi günler bugün tekrar aynı sorunla karşılaştım. Tekrar minidump dosyasını kopyaladım. Bu sefer sorun ne bir bakabilirseniz sevinirim.
Minidump
 
Son düzenleme:
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Muhtemelen daha fazla tartışma gerekli değildir ki bu durumda yeni bir konu başlatmayı öneririz. Eğer yine de cevabınızın gerekli olduğunu düşünüyorsanız buna rağmen cevap verebilirsiniz.

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