Çözüldü Bilgisayar nadiren WHEA_UNCORRECTABLE_ERROR hata kodu ile mavi ekran veriyor

Bu konu çözüldü olarak işaretlenmiştir. Çözülmediğini düşünüyorsanız konuyu rapor edebilirsiniz.
İşletim sistemi
Windows 10

ZenZ

Centipat
Katılım
19 Ağustos 2024
Mesajlar
13
Daha fazla  
Cinsiyet
Erkek
Minidump Rapor Linki
https://drive.google.com/file/d/1Q3dAURUMwfpcyvbtmHlYLIN64e0Z2QLK/view?usp=drive_link
RAM
16gb
SSD veya HDD modeli
Crucial P3 Plus
Ekran kartı
Asus Rog Strix 1050Ti
Anakart
Msi B450m Pro Max
İşlemci
AMD Ryzen 5 3600
Merhaba arkadaşlar, geçen hafta yeni bir M.2 SSD aldım. Bilgisayarımı formatladım fakat ara sıra mavi ekran hatası alıyorum ve bu durum beni endişelendiriyor.
Hata kodu: WHEA_UNCORRECTABLE_ERROR
 
Çözüm
Merhaba. Minidump dosyalarınızı inceledim.
Kod:
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
nt!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the nt!_WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000010, Device Driver Error
Arg2: ffffe38eccf2f028, Address of the nt!_WHEA_ERROR_RECORD structure.
Arg3: ffffe38ec20c692c
Arg4: ffffe38ec21ef1a0

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 1328

    Key  : Analysis.Elapsed.mSec
    Value: 9148

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 1

    Key  : Analysis.IO.Write.Mb
    Value: 1

    Key  : Analysis.Init.CPU.mSec
    Value: 421

    Key  : Analysis.Init.Elapsed.mSec
    Value: 2888

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 98

    Key  : Analysis.Version.DbgEng
    Value: 10.0.27829.1001

    Key  : Analysis.Version.Description
    Value: 10.2503.24.01 amd64fre

    Key  : Analysis.Version.Ext
    Value: 1.2503.24.1

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x124

    Key  : Bugcheck.Code.TargetModel
    Value: 0x124

    Key  : Failure.Bucket
    Value: 0x124_16_AuthenticAMD__UNKNOWN_IMAGE_AuthenticAMD.sys

    Key  : Failure.Hash
    Value: {590f0c83-3219-aceb-da4c-6b8bc7c00f79}

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Version
    Value: 10.0.19041.1


BUGCHECK_CODE:  124

BUGCHECK_P1: 10

BUGCHECK_P2: ffffe38eccf2f028

BUGCHECK_P3: ffffe38ec20c692c

BUGCHECK_P4: ffffe38ec21ef1a0

FILE_IN_CAB:  062125-5437-01.dmp

FAULTING_THREAD:  ffffe38ecc6ec040

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

STACK_TEXT: 
fffffd8c`83f41498 fffff807`25fbc14f     : 00000000`00000124 00000000`00000010 ffffe38e`ccf2f028 ffffe38e`c20c692c : nt!KeBugCheckEx
fffffd8c`83f414a0 fffff807`25fbcbb9     : ffffe38e`d7c44d90 ffffe38e`d7c44d90 ffffe38e`c20c6900 ffffe38e`cc9d2128 : nt!WheaReportHwError+0x4cf
fffffd8c`83f41570 fffff807`25fbccd5     : 00000000`00000000 00000000`00000062 ffffe38e`d7c44d90 00000000`00000000 : nt!WheaHwErrorReportSubmitDeviceDriver+0xe9
fffffd8c`83f415a0 fffff807`2b443811     : 00000000`00000000 fffffd8c`83f417c0 ffffe38e`c21ef1a0 ffffe38e`c2183de0 : nt!WheaReportFatalHwErrorDeviceDriverEx+0xf5
fffffd8c`83f41600 fffff807`2b43cbf0     : 00000000`00000000 ffffe38e`c21ef1a0 ffffe38e`c21d81a0 00000000`00000000 : storport!StorpWheaReportError+0x9d
fffffd8c`83f41690 fffff807`2b40f0cc     : fffff807`26725440 00000000`00000000 00000000`00000000 00000000`00000001 : storport!StorpMarkDeviceFailed+0x358
fffffd8c`83f41920 fffff807`2b37dff6     : ffffe38e`c2186020 ffffe38e`c2186020 00000000`00000000 00000000`00000000 : storport!StorPortNotification+0x91c
fffffd8c`83f419f0 fffff807`2b37e7a8     : ffffe38e`c2186020 ffffe38e`c1000002 ffffe38e`c97f9700 00000000`00000003 : stornvme!NVMeControllerInitPart2+0x226
fffffd8c`83f41a70 fffff807`2b37d6ef     : ffffe38e`c2186020 ffffe38e`c21ef050 ffffe38e`c97f9740 00000000`00000000 : stornvme!NVMeControllerReset+0x124
fffffd8c`83f41aa0 fffff807`2b43a2c5     : ffffe38e`c97f9740 ffffe38e`c21ef050 00000000`00000000 fffff807`25c48dc7 : stornvme!NVMeControllerAsyncResetWorker+0x3f
fffffd8c`83f41ad0 fffff807`25cdde05     : ffffe38e`cb2c0300 00000000`00000000 00000000`00000000 fffff807`35c052c0 : storport!StorPortWorkItemRoutine+0x45
fffffd8c`83f41b00 fffff807`25c489d5     : ffffe38e`cc6ec040 ffffe38e`cc6ec040 fffff807`25cddcd0 00000000`00000000 : nt!IopProcessWorkItem+0x135
fffffd8c`83f41b70 fffff807`25d347c5     : ffffe38e`cc6ec040 00000000`00000080 ffffe38e`bda93040 00000000`00000000 : nt!ExpWorkerThread+0x105
fffffd8c`83f41c10 fffff807`25e06fe8     : ffffb700`b8479180 ffffe38e`cc6ec040 fffff807`25d34770 00000000`00000246 : nt!PspSystemThreadStartup+0x55
fffffd8c`83f41c60 00000000`00000000     : fffffd8c`83f42000 fffffd8c`83f3c000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28


MODULE_NAME: AuthenticAMD

IMAGE_NAME:  AuthenticAMD.sys

STACK_COMMAND: .process /r /p 0xffffe38ebda93040; .thread 0xffffe38ecc6ec040 ; kb

FAILURE_BUCKET_ID:  0x124_16_AuthenticAMD__UNKNOWN_IMAGE_AuthenticAMD.sys

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {590f0c83-3219-aceb-da4c-6b8bc7c00f79}

Sizden istediğim, chipset sürücüsünü güncelleyin. BIOS'de güncelleyin.
Bu içeriği görüntülemek için üçüncü taraf çerezlerini yerleştirmek için izninize ihtiyacımız olacak.
Daha detaylı bilgi için, çerezler sayfamıza bakınız.
Merhaba. Dosyaya erişemedim, erişim istiyor. Herkese açık şekilde paylaşır mısınız?
 
Merhaba. Dosyaya erişemedim, erişim istiyor. Herkese açık şekilde paylaşır mısınız?
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Merhaba. Dosyaya erişemedim, erişim istiyor. Herkese açık şekilde paylaşır mısınız?
Unutmuşum şimdi düzelttim.
 
Merhaba. Minidump dosyalarınızı inceledim.
Kod:
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
nt!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the nt!_WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000010, Device Driver Error
Arg2: ffffe38eccf2f028, Address of the nt!_WHEA_ERROR_RECORD structure.
Arg3: ffffe38ec20c692c
Arg4: ffffe38ec21ef1a0

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 1328

    Key  : Analysis.Elapsed.mSec
    Value: 9148

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 1

    Key  : Analysis.IO.Write.Mb
    Value: 1

    Key  : Analysis.Init.CPU.mSec
    Value: 421

    Key  : Analysis.Init.Elapsed.mSec
    Value: 2888

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 98

    Key  : Analysis.Version.DbgEng
    Value: 10.0.27829.1001

    Key  : Analysis.Version.Description
    Value: 10.2503.24.01 amd64fre

    Key  : Analysis.Version.Ext
    Value: 1.2503.24.1

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x124

    Key  : Bugcheck.Code.TargetModel
    Value: 0x124

    Key  : Failure.Bucket
    Value: 0x124_16_AuthenticAMD__UNKNOWN_IMAGE_AuthenticAMD.sys

    Key  : Failure.Hash
    Value: {590f0c83-3219-aceb-da4c-6b8bc7c00f79}

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Version
    Value: 10.0.19041.1


BUGCHECK_CODE:  124

BUGCHECK_P1: 10

BUGCHECK_P2: ffffe38eccf2f028

BUGCHECK_P3: ffffe38ec20c692c

BUGCHECK_P4: ffffe38ec21ef1a0

FILE_IN_CAB:  062125-5437-01.dmp

FAULTING_THREAD:  ffffe38ecc6ec040

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

STACK_TEXT: 
fffffd8c`83f41498 fffff807`25fbc14f     : 00000000`00000124 00000000`00000010 ffffe38e`ccf2f028 ffffe38e`c20c692c : nt!KeBugCheckEx
fffffd8c`83f414a0 fffff807`25fbcbb9     : ffffe38e`d7c44d90 ffffe38e`d7c44d90 ffffe38e`c20c6900 ffffe38e`cc9d2128 : nt!WheaReportHwError+0x4cf
fffffd8c`83f41570 fffff807`25fbccd5     : 00000000`00000000 00000000`00000062 ffffe38e`d7c44d90 00000000`00000000 : nt!WheaHwErrorReportSubmitDeviceDriver+0xe9
fffffd8c`83f415a0 fffff807`2b443811     : 00000000`00000000 fffffd8c`83f417c0 ffffe38e`c21ef1a0 ffffe38e`c2183de0 : nt!WheaReportFatalHwErrorDeviceDriverEx+0xf5
fffffd8c`83f41600 fffff807`2b43cbf0     : 00000000`00000000 ffffe38e`c21ef1a0 ffffe38e`c21d81a0 00000000`00000000 : storport!StorpWheaReportError+0x9d
fffffd8c`83f41690 fffff807`2b40f0cc     : fffff807`26725440 00000000`00000000 00000000`00000000 00000000`00000001 : storport!StorpMarkDeviceFailed+0x358
fffffd8c`83f41920 fffff807`2b37dff6     : ffffe38e`c2186020 ffffe38e`c2186020 00000000`00000000 00000000`00000000 : storport!StorPortNotification+0x91c
fffffd8c`83f419f0 fffff807`2b37e7a8     : ffffe38e`c2186020 ffffe38e`c1000002 ffffe38e`c97f9700 00000000`00000003 : stornvme!NVMeControllerInitPart2+0x226
fffffd8c`83f41a70 fffff807`2b37d6ef     : ffffe38e`c2186020 ffffe38e`c21ef050 ffffe38e`c97f9740 00000000`00000000 : stornvme!NVMeControllerReset+0x124
fffffd8c`83f41aa0 fffff807`2b43a2c5     : ffffe38e`c97f9740 ffffe38e`c21ef050 00000000`00000000 fffff807`25c48dc7 : stornvme!NVMeControllerAsyncResetWorker+0x3f
fffffd8c`83f41ad0 fffff807`25cdde05     : ffffe38e`cb2c0300 00000000`00000000 00000000`00000000 fffff807`35c052c0 : storport!StorPortWorkItemRoutine+0x45
fffffd8c`83f41b00 fffff807`25c489d5     : ffffe38e`cc6ec040 ffffe38e`cc6ec040 fffff807`25cddcd0 00000000`00000000 : nt!IopProcessWorkItem+0x135
fffffd8c`83f41b70 fffff807`25d347c5     : ffffe38e`cc6ec040 00000000`00000080 ffffe38e`bda93040 00000000`00000000 : nt!ExpWorkerThread+0x105
fffffd8c`83f41c10 fffff807`25e06fe8     : ffffb700`b8479180 ffffe38e`cc6ec040 fffff807`25d34770 00000000`00000246 : nt!PspSystemThreadStartup+0x55
fffffd8c`83f41c60 00000000`00000000     : fffffd8c`83f42000 fffffd8c`83f3c000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28


MODULE_NAME: AuthenticAMD

IMAGE_NAME:  AuthenticAMD.sys

STACK_COMMAND: .process /r /p 0xffffe38ebda93040; .thread 0xffffe38ecc6ec040 ; kb

FAILURE_BUCKET_ID:  0x124_16_AuthenticAMD__UNKNOWN_IMAGE_AuthenticAMD.sys

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {590f0c83-3219-aceb-da4c-6b8bc7c00f79}

Sizden istediğim, chipset sürücüsünü güncelleyin. BIOS'de güncelleyin.
Bu içeriği görüntülemek için üçüncü taraf çerezlerini yerleştirmek için izninize ihtiyacımız olacak.
Daha detaylı bilgi için, çerezler sayfamıza bakınız.
 
Çözüm
Merhaba. Minidump dosyalarınızı inceledim.
Kod:
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
nt!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the nt!_WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000010, Device Driver Error
Arg2: ffffe38eccf2f028, Address of the nt!_WHEA_ERROR_RECORD structure.
Arg3: ffffe38ec20c692c
Arg4: ffffe38ec21ef1a0

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 1328

    Key  : Analysis.Elapsed.mSec
    Value: 9148

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 1

    Key  : Analysis.IO.Write.Mb
    Value: 1

    Key  : Analysis.Init.CPU.mSec
    Value: 421

    Key  : Analysis.Init.Elapsed.mSec
    Value: 2888

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 98

    Key  : Analysis.Version.DbgEng
    Value: 10.0.27829.1001

    Key  : Analysis.Version.Description
    Value: 10.2503.24.01 amd64fre

    Key  : Analysis.Version.Ext
    Value: 1.2503.24.1

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x124

    Key  : Bugcheck.Code.TargetModel
    Value: 0x124

    Key  : Failure.Bucket
    Value: 0x124_16_AuthenticAMD__UNKNOWN_IMAGE_AuthenticAMD.sys

    Key  : Failure.Hash
    Value: {590f0c83-3219-aceb-da4c-6b8bc7c00f79}

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Version
    Value: 10.0.19041.1


BUGCHECK_CODE:  124

BUGCHECK_P1: 10

BUGCHECK_P2: ffffe38eccf2f028

BUGCHECK_P3: ffffe38ec20c692c

BUGCHECK_P4: ffffe38ec21ef1a0

FILE_IN_CAB:  062125-5437-01.dmp

FAULTING_THREAD:  ffffe38ecc6ec040

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

STACK_TEXT:
fffffd8c`83f41498 fffff807`25fbc14f     : 00000000`00000124 00000000`00000010 ffffe38e`ccf2f028 ffffe38e`c20c692c : nt!KeBugCheckEx
fffffd8c`83f414a0 fffff807`25fbcbb9     : ffffe38e`d7c44d90 ffffe38e`d7c44d90 ffffe38e`c20c6900 ffffe38e`cc9d2128 : nt!WheaReportHwError+0x4cf
fffffd8c`83f41570 fffff807`25fbccd5     : 00000000`00000000 00000000`00000062 ffffe38e`d7c44d90 00000000`00000000 : nt!WheaHwErrorReportSubmitDeviceDriver+0xe9
fffffd8c`83f415a0 fffff807`2b443811     : 00000000`00000000 fffffd8c`83f417c0 ffffe38e`c21ef1a0 ffffe38e`c2183de0 : nt!WheaReportFatalHwErrorDeviceDriverEx+0xf5
fffffd8c`83f41600 fffff807`2b43cbf0     : 00000000`00000000 ffffe38e`c21ef1a0 ffffe38e`c21d81a0 00000000`00000000 : storport!StorpWheaReportError+0x9d
fffffd8c`83f41690 fffff807`2b40f0cc     : fffff807`26725440 00000000`00000000 00000000`00000000 00000000`00000001 : storport!StorpMarkDeviceFailed+0x358
fffffd8c`83f41920 fffff807`2b37dff6     : ffffe38e`c2186020 ffffe38e`c2186020 00000000`00000000 00000000`00000000 : storport!StorPortNotification+0x91c
fffffd8c`83f419f0 fffff807`2b37e7a8     : ffffe38e`c2186020 ffffe38e`c1000002 ffffe38e`c97f9700 00000000`00000003 : stornvme!NVMeControllerInitPart2+0x226
fffffd8c`83f41a70 fffff807`2b37d6ef     : ffffe38e`c2186020 ffffe38e`c21ef050 ffffe38e`c97f9740 00000000`00000000 : stornvme!NVMeControllerReset+0x124
fffffd8c`83f41aa0 fffff807`2b43a2c5     : ffffe38e`c97f9740 ffffe38e`c21ef050 00000000`00000000 fffff807`25c48dc7 : stornvme!NVMeControllerAsyncResetWorker+0x3f
fffffd8c`83f41ad0 fffff807`25cdde05     : ffffe38e`cb2c0300 00000000`00000000 00000000`00000000 fffff807`35c052c0 : storport!StorPortWorkItemRoutine+0x45
fffffd8c`83f41b00 fffff807`25c489d5     : ffffe38e`cc6ec040 ffffe38e`cc6ec040 fffff807`25cddcd0 00000000`00000000 : nt!IopProcessWorkItem+0x135
fffffd8c`83f41b70 fffff807`25d347c5     : ffffe38e`cc6ec040 00000000`00000080 ffffe38e`bda93040 00000000`00000000 : nt!ExpWorkerThread+0x105
fffffd8c`83f41c10 fffff807`25e06fe8     : ffffb700`b8479180 ffffe38e`cc6ec040 fffff807`25d34770 00000000`00000246 : nt!PspSystemThreadStartup+0x55
fffffd8c`83f41c60 00000000`00000000     : fffffd8c`83f42000 fffffd8c`83f3c000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28


MODULE_NAME: AuthenticAMD

IMAGE_NAME:  AuthenticAMD.sys

STACK_COMMAND: .process /r /p 0xffffe38ebda93040; .thread 0xffffe38ecc6ec040 ; kb

FAILURE_BUCKET_ID:  0x124_16_AuthenticAMD__UNKNOWN_IMAGE_AuthenticAMD.sys

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {590f0c83-3219-aceb-da4c-6b8bc7c00f79}

Sizden istediğim, chipset sürücüsünü güncelleyin. BIOS'de güncelleyin.
Bu içeriği görüntülemek için üçüncü taraf çerezlerini yerleştirmek için izninize ihtiyacımız olacak.
Daha detaylı bilgi için, çerezler sayfamıza bakınız.

Attığınız videoya uyarak biosumu güncelledim fakat mavi ekran veriyor hala.
 
Hastane odasından yazıyorum. Ameliyata girdiğimden dolayı bilgisayarı çok kullanamadım ama mavi ekran sorunu giderildi sanırsam.
Çok geçmiş olsun hocam. Çözüldüğünü düşünüyorsanız ilgili mesajı çözüm işaretleyebilirsiniz. Ancak kullandıktan sonra bildirmek daha iyi olur. İyi akşamlar. Tekrardan geçmiş olsun. Acil şifalar dilerim.
 

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