Bitmek Bilmeyen "SYSTEM_SERVICE_EXPECTION" Mavi Ekran Hataları

Curesto

Curesto

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1 Temmuz 2016
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Merhabalar. Oyun oynarken, bu hatayı almaktayım. Bügün 3. defa aldım aynı hatayı. Ekran kartı sürücülerini kaldırıp AMD 20.22 WHQL sürücüsünü yükledim, oyuna girdikten aşağı yukarı 8 dakika geçtikten sonra tekrar bu hatayı aldım. Artık, sürücü kaynaklı olduğunu hiç sanmıyorum.

Mavi Ekran Sonucu:
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: ffffebb8e622c63c, Address of the instruction which caused the bugcheck
Arg3: fffff609391481c0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.Sec
Value: 4

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-FHCJ8F5

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.Sec
Value: 5

Key : Analysis.Memory.CommitPeak.Mb
Value: 74

Key : Analysis.System
Value: CreateObject


ADDITIONAL_XML: 1

BUGCHECK_CODE: 3b

BUGCHECK_P1: c0000005

BUGCHECK_P2: ffffebb8e622c63c

BUGCHECK_P3: fffff609391481c0

BUGCHECK_P4: 0

CONTEXT: fffff609391481c0 -- (.cxr 0xfffff609391481c0)
rax=ffffebd2406f6e58 rbx=ffffebd2459059f0 rcx=ffffebd2406f6e30
rdx=ffffebd2406f6e30 rsi=0000000000000000 rdi=0000000000000000
rip=ffffebb8e622c63c rsp=fffff60939148bb0 rbp=fffff60939148cc0
r8=ffffebd2406f6e30 r9=000000fb2e1ffa40 r10=ffffebb8e622ed60
r11=0000000000000000 r12=0000000000000000 r13=0000000000000008
r14=000000fb2e1ff9a8 r15=ffffebd2407ff2d0
iopl=0 nv up ei pl nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010202
win32kbase!NtDCompositionGetBatchId+0x11c:
ffffebb8`e622c63c 488b7c2430 mov rdi,qword ptr [rsp+30h] ss:0018:fffff609`39148be0=0000000000000000
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: dwm.exe

STACK_TEXT:
fffff609`39148bb0 fffff802`583d3c15 : ffff8c8a`00000008 00000217`00000002 000000fb`2e1ff9a8 00000000`00000000 : win32kbase!NtDCompositionGetBatchId+0x11c
fffff609`39148c40 00007ffa`4b343624 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
000000fb`2e1ff908 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffa`4b343624


SYMBOL_NAME: win32kbase!NtDCompositionGetBatchId+11c

MODULE_NAME: win32kbase

IMAGE_NAME: win32kbase.sys

IMAGE_VERSION: 10.0.18362.719

STACK_COMMAND: .cxr 0xfffff609391481c0 ; kb

BUCKET_ID_FUNC_OFFSET: 11c

FAILURE_BUCKET_ID: 0x3B_c0000005_win32kbase!NtDCompositionGetBatchId

OS_VERSION: 10.0.18362.1

BUILDLAB_STR: 19h1_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {accae095-d0f4-9e87-7102-3d8620b3fa28}

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: ffffebb8e622c63c, Address of the instruction which caused the bugcheck
Arg3: fffff609391481c0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.Sec
Value: 3

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-FHCJ8F5

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.Sec
Value: 3

Key : Analysis.Memory.CommitPeak.Mb
Value: 76

Key : Analysis.System
Value: CreateObject


ADDITIONAL_XML: 1

BUGCHECK_CODE: 3b

BUGCHECK_P1: c0000005

BUGCHECK_P2: ffffebb8e622c63c

BUGCHECK_P3: fffff609391481c0

BUGCHECK_P4: 0

CONTEXT: fffff609391481c0 -- (.cxr 0xfffff609391481c0)
rax=ffffebd2406f6e58 rbx=ffffebd2459059f0 rcx=ffffebd2406f6e30
rdx=ffffebd2406f6e30 rsi=0000000000000000 rdi=0000000000000000
rip=ffffebb8e622c63c rsp=fffff60939148bb0 rbp=fffff60939148cc0
r8=ffffebd2406f6e30 r9=000000fb2e1ffa40 r10=ffffebb8e622ed60
r11=0000000000000000 r12=0000000000000000 r13=0000000000000008
r14=000000fb2e1ff9a8 r15=ffffebd2407ff2d0
iopl=0 nv up ei pl nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010202
win32kbase!NtDCompositionGetBatchId+0x11c:
ffffebb8`e622c63c 488b7c2430 mov rdi,qword ptr [rsp+30h] ss:0018:fffff609`39148be0=0000000000000000
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: dwm.exe

STACK_TEXT:
fffff609`39148bb0 fffff802`583d3c15 : ffff8c8a`00000008 00000217`00000002 000000fb`2e1ff9a8 00000000`00000000 : win32kbase!NtDCompositionGetBatchId+0x11c
fffff609`39148c40 00007ffa`4b343624 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
000000fb`2e1ff908 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffa`4b343624


SYMBOL_NAME: win32kbase!NtDCompositionGetBatchId+11c

MODULE_NAME: win32kbase

IMAGE_NAME: win32kbase.sys

IMAGE_VERSION: 10.0.18362.719

STACK_COMMAND: .cxr 0xfffff609391481c0 ; kb

BUCKET_ID_FUNC_OFFSET: 11c

FAILURE_BUCKET_ID: 0x3B_c0000005_win32kbase!NtDCompositionGetBatchId

OS_VERSION: 10.0.18362.1

BUILDLAB_STR: 19h1_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {accae095-d0f4-9e87-7102-3d8620b3fa28}

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: ffffebb8e622c63c, Address of the instruction which caused the bugcheck
Arg3: fffff609391481c0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.Sec
Value: 3

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-FHCJ8F5

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.Sec
Value: 3

Key : Analysis.Memory.CommitPeak.Mb
Value: 76

Key : Analysis.System
Value: CreateObject


ADDITIONAL_XML: 1

BUGCHECK_CODE: 3b

BUGCHECK_P1: c0000005

BUGCHECK_P2: ffffebb8e622c63c

BUGCHECK_P3: fffff609391481c0

BUGCHECK_P4: 0

CONTEXT: fffff609391481c0 -- (.cxr 0xfffff609391481c0)
rax=ffffebd2406f6e58 rbx=ffffebd2459059f0 rcx=ffffebd2406f6e30
rdx=ffffebd2406f6e30 rsi=0000000000000000 rdi=0000000000000000
rip=ffffebb8e622c63c rsp=fffff60939148bb0 rbp=fffff60939148cc0
r8=ffffebd2406f6e30 r9=000000fb2e1ffa40 r10=ffffebb8e622ed60
r11=0000000000000000 r12=0000000000000000 r13=0000000000000008
r14=000000fb2e1ff9a8 r15=ffffebd2407ff2d0
iopl=0 nv up ei pl nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010202
win32kbase!NtDCompositionGetBatchId+0x11c:
ffffebb8`e622c63c 488b7c2430 mov rdi,qword ptr [rsp+30h] ss:0018:fffff609`39148be0=0000000000000000
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: dwm.exe

STACK_TEXT:
fffff609`39148bb0 fffff802`583d3c15 : ffff8c8a`00000008 00000217`00000002 000000fb`2e1ff9a8 00000000`00000000 : win32kbase!NtDCompositionGetBatchId+0x11c
fffff609`39148c40 00007ffa`4b343624 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
000000fb`2e1ff908 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffa`4b343624


SYMBOL_NAME: win32kbase!NtDCompositionGetBatchId+11c

MODULE_NAME: win32kbase

IMAGE_NAME: win32kbase.sys

IMAGE_VERSION: 10.0.18362.719

STACK_COMMAND: .cxr 0xfffff609391481c0 ; kb

BUCKET_ID_FUNC_OFFSET: 11c

FAILURE_BUCKET_ID: 0x3B_c0000005_win32kbase!NtDCompositionGetBatchId

OS_VERSION: 10.0.18362.1

BUILDLAB_STR: 19h1_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {accae095-d0f4-9e87-7102-3d8620b3fa28}

Followup: MachineOwner
---------
WinDbg kullanılarak, alınmıştır.

Mavi ekrana "win32kbase.sys" adlı bir dosya sebebiyet vermiş olarak gözüküyor, fakat bu dosyanın ne olduğunu bilmiyorum.

Büyük ihtimalle, bu konumada geri dönüş yapılmayacak ama belki yardımcı olabilecek arkadaşlar olabilir.

@Recep Baltaş @MayCrasH Yardımcı olabilirseniz, çok mutlu olurum.

Şimdiden teşekkürler ve iyi günler diliyorum.
 
Tarihe göre sırala Puana göre sırala
System service exception hatası genellikle RAM ve HDD sıkıntısından dolayı olur. Eğer sadece oyunlarda kapanıyorsa RAM'lerinize memtest86 testini uygulayın eğer RAM'lerde sıkıntı çıkmazsa farklı bir HDD ile bir oyunda deneyin sisteminizi. Bu ikisi de işe yaramaz ise sorun ekran kartına kalmış demektir. Tabii fiziksel nedenlerden önce yine de DDU ile sürücüleri tekrardan bir kontrol etmenizde fayda var. Son olarakta minidump dosyasını paylaşabilirseniz daha iyi olur.
 
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