Dizüstü bilgisayar mavi ekran hatası

Batıntopuz

Batıntopuz

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8 Nisan 2023
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Hocam League of Legends oynarken birden mavi ekran verdi, ondan sonra yeniden başlattı geri açıldı bilgisayar, korkuyorum daha yeni aldım bilgisayarı virüsten kaynaklı olduğunu düşünüp virüs programı indirdim Malwarebytes ve panda done diye 2 uygulama taramayı yaptım ve virüs yok dedi korkuyorum. Tekrar mavi ekran verir mi diye neden kaynaklı olabilir?
 
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Tarihe göre sırala Puana göre sırala
Öncelikle sorununuzun kaynağı Monster Control Center uygulaması kaldırırsanız sorununuz çözülecektir diye düşünüyorum. Sorununuza neden olan " kbdclass.sys " bu da klavye " Keyboard Class Driver " olarak geçiyor. Klavyenizi özelleştirme yaptıysanız çıkmaktadır.

Minidump analiz raporunu paylaşıyorum;
Kod: 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: ffffa98c25abbf3c, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff80669ea32d2, address which referenced memory

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for HKKbdFltr.sys

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 6217

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 20601

    Key  : Analysis.IO.Other.Mb
    Value: 1

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 1

    Key  : Analysis.Init.CPU.mSec
    Value: 452

    Key  : Analysis.Init.Elapsed.mSec
    Value: 9675

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 90

    Key  : Bugcheck.Code.DumpHeader
    Value: 0xd1

    Key  : Bugcheck.Code.Register
    Value: 0xa

    Key  : Dump.Attributes.AsUlong
    Value: 1808

    Key  : Dump.Attributes.DiagDataWrittenToHeader
    Value: 1

    Key  : Dump.Attributes.ErrorCode
    Value: 0

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key  : Dump.Attributes.LastLine
    Value: Dump completed successfully.

    Key  : Dump.Attributes.ProgressPercentage
    Value: 0


FILE_IN_CAB:  041723-18765-01.dmp

TAG_NOT_DEFINED_202b:  *** Unknown TAG in analysis list 202b


DUMP_FILE_ATTRIBUTES: 0x1808
  Kernel Generated Triage Dump

BUGCHECK_CODE:  d1

BUGCHECK_P1: ffffa98c25abbf3c

BUGCHECK_P2: 2

BUGCHECK_P3: 0

BUGCHECK_P4: fffff80669ea32d2

READ_ADDRESS: fffff8062971c468: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
 ffffa98c25abbf3c

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

TRAP_FRAME:  fffff8062c4e1a00 -- (.trap 0xfffff8062c4e1a00)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=ffffa98762aace40 rbx=0000000000000000 rcx=ffffa98762aace40
rdx=00000004c300f0fc rsi=0000000000000000 rdi=0000000000000000
rip=fffff80669ea32d2 rsp=fffff8062c4e1b98 rbp=fffff8062c4e1c10
 r8=00000000000000c0  r9=0000000000000038 r10=ffffa987520b9000
r11=ffffa98c25abbffc r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
kbdclass!memcpy+0x92:
fffff806`69ea32d2 0f100411        movups  xmm0,xmmword ptr [rcx+rdx] ds:ffffa98c`25abbf3c=????????????????????????????????
Resetting default scope

STACK_TEXT: 
fffff806`2c4e18b8 fffff806`28e3e9a9     : 00000000`0000000a ffffa98c`25abbf3c 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff806`2c4e18c0 fffff806`28e3a034     : 000000c8`1f5830df 00000000`00000000 ffffa987`51eec180 fffff806`46212ed2 : nt!KiBugCheckDispatch+0x69
fffff806`2c4e1a00 fffff806`69ea32d2     : fffff806`69ea5b5d 00000000`2c6c0024 fffff806`2c4e1c10 ffffa987`607c0aa0 : nt!KiPageFault+0x474
fffff806`2c4e1b98 fffff806`69ea5b5d     : 00000000`2c6c0024 fffff806`2c4e1c10 ffffa987`607c0aa0 fffff806`69e62d5c : kbdclass!memcpy+0x92
fffff806`2c4e1ba0 fffff806`69e91511     : ffffa987`4bd06190 fffff806`2c4e1d68 ffffa987`51fb6310 fffff806`2c4e1d68 : kbdclass!KeyboardClassServiceCallback+0x16d
fffff806`2c4e1c40 ffffa987`4bd06190     : fffff806`2c4e1d68 ffffa987`51fb6310 fffff806`2c4e1d68 00000000`00000008 : HKKbdFltr+0x1511
fffff806`2c4e1c48 fffff806`2c4e1d68     : ffffa987`51fb6310 fffff806`2c4e1d68 00000000`00000008 fffff806`2c4e1cc0 : 0xffffa987`4bd06190
fffff806`2c4e1c50 ffffa987`51fb6310     : fffff806`2c4e1d68 00000000`00000008 fffff806`2c4e1cc0 ffffa987`4bd06040 : 0xfffff806`2c4e1d68
fffff806`2c4e1c58 fffff806`2c4e1d68     : 00000000`00000008 fffff806`2c4e1cc0 ffffa987`4bd06040 fffff806`69e913f0 : 0xffffa987`51fb6310
fffff806`2c4e1c60 00000000`00000008     : fffff806`2c4e1cc0 ffffa987`4bd06040 fffff806`69e913f0 fffff806`24f58180 : 0xfffff806`2c4e1d68
fffff806`2c4e1c68 fffff806`2c4e1cc0     : ffffa987`4bd06040 fffff806`69e913f0 fffff806`24f58180 fffff806`69e6b848 : 0x8
fffff806`2c4e1c70 ffffa987`4bd06040     : fffff806`69e913f0 fffff806`24f58180 fffff806`69e6b848 ffffa987`4bd06190 : 0xfffff806`2c4e1cc0
fffff806`2c4e1c78 fffff806`69e913f0     : fffff806`24f58180 fffff806`69e6b848 ffffa987`4bd06190 fffff806`2c4e1cf9 : 0xffffa987`4bd06040
fffff806`2c4e1c80 fffff806`24f58180     : fffff806`69e6b848 ffffa987`4bd06190 fffff806`2c4e1cf9 ffffa987`49c6cde0 : HKKbdFltr+0x13f0
fffff806`2c4e1c88 fffff806`69e6b848     : ffffa987`4bd06190 fffff806`2c4e1cf9 ffffa987`49c6cde0 fffff806`69e70258 : 0xfffff806`24f58180
fffff806`2c4e1c90 fffff806`28c2a1da     : 00000000`00000000 ffffa987`00000010 00000000`00000000 ffff8001`ed1c7970 : i8042prt!I8042KeyboardIsrDpc+0x1a8
fffff806`2c4e1d60 fffff806`28c299e4     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiExecuteAllDpcs+0x54a
fffff806`2c4e22b0 fffff806`28e2e19e     : 00000000`00000000 fffff806`24f58180 fffff806`2974c6c0 ffffa987`60bd0080 : nt!KiRetireDpcList+0xfe4
fffff806`2c4e2540 00000000`00000000     : fffff806`2c4e3000 fffff806`2c4dc000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x9e


SYMBOL_NAME:  kbdclass!memcpy+92

MODULE_NAME: kbdclass

IMAGE_NAME:  kbdclass.sys

IMAGE_VERSION:  10.0.23435.1000

STACK_COMMAND:  .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET:  92

FAILURE_BUCKET_ID:  AV_kbdclass!memcpy

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {dfec7698-3775-c204-13ee-4d0f5bb2791c}

Followup:     MachineOwner

Ayrıca @@Plyra hocam da bir baksın kendisi daha bilgili bu konuda.
 
Artı 0 Eksi
lazye dedi:
Öncelikle sorununuzun kaynağı Monster Control Center uygulaması kaldırırsanız sorununuz çözülecektir diye düşünüyorum. Sorununuza neden olan " kbdclass.sys " bu da klavye " keyboard class driver " olarak geçiyor. Klavyenizi özelleştirme yaptıysanız çıkmaktadır.

Minidump analiz raporunu paylaşıyorum;
Kod: 
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an.
interrupt request level (IRQL) that is too high. This is usually.
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: ffffa98c25abbf3c, memory referenced.
Arg2: 0000000000000002, IRQL.
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg4: fffff80669ea32d2, address which referenced memory.

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for HKKbdFltr.sys

KEY_VALUES_STRING: 1

 Key : Analysis.CPU.mSec
 Value: 6217.

 Key : Analysis.DebugAnalysisManager
 Value: Create.

 Key : Analysis.Elapsed.mSec
 Value: 20601.

 Key : Analysis.IO.Other.Mb
 Value: 1

 Key : Analysis.IO.Read.Mb
 Value: 0

 Key : Analysis.IO.Write.Mb
 Value: 1

 Key : Analysis.Init.CPU.mSec
 Value: 452.

 Key : Analysis.Init.Elapsed.mSec
 Value: 9675.

 Key : Analysis.Memory.CommitPeak.Mb
 Value: 90.

 Key : Bugcheck.Code.DumpHeader
 Value: 0xd1.

 Key : Bugcheck.Code.Register
 Value: 0xa.

 Key : Dump.Attributes.AsUlong
 Value: 1808.

 Key : Dump.Attributes.DiagDataWrittenToHeader
 Value: 1

 Key : Dump.Attributes.ErrorCode
 Value: 0

 Key : Dump.Attributes.KernelGeneratedTriageDump
 Value: 1

 Key : Dump.Attributes.LastLine
 Value: Dump completed successfully.

 Key : Dump.Attributes.ProgressPercentage
 Value: 0

FILE_IN_CAB: 041723-18765-01.dmp

TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b.

DUMP_FILE_ATTRIBUTES: 0x1808.
 Kernel Generated Triage Dump.

BUGCHECK_CODE: d1.

BUGCHECK_P1: ffffa98c25abbf3c.

BUGCHECK_P2: 2

BUGCHECK_P3: 0

BUGCHECK_P4: fffff80669ea32d2.

READ_ADDRESS: fffff8062971c468: Unable to get MiVisibleState.
Unable to get NonPagedPoolStart.
Unable to get NonPagedPoolEnd.
Unable to get PagedPoolStart.
Unable to get PagedPoolEnd.
unable to get nt!MmSpecialPagesInUse
 ffffa98c25abbf3c.

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: System.

TRAP_FRAME: fffff8062c4e1a00 -- (.trap 0xfffff8062c4e1a00)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=ffffa98762aace40 rbx=0000000000000000 rcx=ffffa98762aace40
rdx=00000004c300f0fc rsi=0000000000000000 rdi=0000000000000000
rip=fffff80669ea32d2 rsp=fffff8062c4e1b98 rbp=fffff8062c4e1c10
 r8=00000000000000c0 r9=0000000000000038 r10=ffffa987520b9000
r11=ffffa98c25abbffc r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz na po nc.
kbdclass!memcpy+0x92:
fffff806`69ea32d2 0f100411 movups xmm0,xmmword ptr [rcx+rdx] ds:ffffa98c`25abbf3c=????????????????????????????????
Resetting default scope.

STACK_TEXT:
fffff806`2c4e18b8 fffff806`28e3e9a9 : 00000000`0000000a ffffa98c`25abbf3c 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff806`2c4e18c0 fffff806`28e3a034 : 000000c8`1f5830df 00000000`00000000 ffffa987`51eec180 fffff806`46212ed2 : nt!KiBugCheckDispatch+0x69
fffff806`2c4e1a00 fffff806`69ea32d2 : fffff806`69ea5b5d 00000000`2c6c0024 fffff806`2c4e1c10 ffffa987`607c0aa0 : nt!KiPageFault+0x474
fffff806`2c4e1b98 fffff806`69ea5b5d : 00000000`2c6c0024 fffff806`2c4e1c10 ffffa987`607c0aa0 fffff806`69e62d5c : kbdclass!memcpy+0x92
fffff806`2c4e1ba0 fffff806`69e91511 : ffffa987`4bd06190 fffff806`2c4e1d68 ffffa987`51fb6310 fffff806`2c4e1d68 : kbdclass!KeyboardClassServiceCallback+0x16d
fffff806`2c4e1c40 ffffa987`4bd06190 : fffff806`2c4e1d68 ffffa987`51fb6310 fffff806`2c4e1d68 00000000`00000008 : HKKbdFltr+0x1511
fffff806`2c4e1c48 fffff806`2c4e1d68 : ffffa987`51fb6310 fffff806`2c4e1d68 00000000`00000008 fffff806`2c4e1cc0 : 0xffffa987`4bd06190
fffff806`2c4e1c50 ffffa987`51fb6310 : fffff806`2c4e1d68 00000000`00000008 fffff806`2c4e1cc0 ffffa987`4bd06040 : 0xfffff806`2c4e1d68
fffff806`2c4e1c58 fffff806`2c4e1d68 : 00000000`00000008 fffff806`2c4e1cc0 ffffa987`4bd06040 fffff806`69e913f0 : 0xffffa987`51fb6310
fffff806`2c4e1c60 00000000`00000008 : fffff806`2c4e1cc0 ffffa987`4bd06040 fffff806`69e913f0 fffff806`24f58180 : 0xfffff806`2c4e1d68
fffff806`2c4e1c68 fffff806`2c4e1cc0 : ffffa987`4bd06040 fffff806`69e913f0 fffff806`24f58180 fffff806`69e6b848 : 0x8.
fffff806`2c4e1c70 ffffa987`4bd06040 : fffff806`69e913f0 fffff806`24f58180 fffff806`69e6b848 ffffa987`4bd06190 : 0xfffff806`2c4e1cc0
fffff806`2c4e1c78 fffff806`69e913f0 : fffff806`24f58180 fffff806`69e6b848 ffffa987`4bd06190 fffff806`2c4e1cf9 : 0xffffa987`4bd06040
fffff806`2c4e1c80 fffff806`24f58180 : fffff806`69e6b848 ffffa987`4bd06190 fffff806`2c4e1cf9 ffffa987`49c6cde0 : HKKbdFltr+0x13f0
fffff806`2c4e1c88 fffff806`69e6b848 : ffffa987`4bd06190 fffff806`2c4e1cf9 ffffa987`49c6cde0 fffff806`69e70258 : 0xfffff806`24f58180
fffff806`2c4e1c90 fffff806`28c2a1da : 00000000`00000000 ffffa987`00000010 00000000`00000000 ffff8001`ed1c7970 : i8042prt!I8042KeyboardIsrDpc+0x1a8
fffff806`2c4e1d60 fffff806`28c299e4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiExecuteAllDpcs+0x54a
fffff806`2c4e22b0 fffff806`28e2e19e : 00000000`00000000 fffff806`24f58180 fffff806`2974c6c0 ffffa987`60bd0080 : nt!KiRetireDpcList+0xfe4
fffff806`2c4e2540 00000000`00000000 : fffff806`2c4e3000 fffff806`2c4dc000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x9e

SYMBOL_NAME: kbdclass!memcpy+92

MODULE_NAME: kbdclass.

IMAGE_NAME: kbdclass.sys

IMAGE_VERSION: 10.0.23435.1000

STACK_COMMAND: .cxr; .ecxr ; kb.

BUCKET_ID_FUNC_OFFSET: 92.

FAILURE_BUCKET_ID: AV_kbdclass!memcpy

OSPLATFORM_TYPE: x64.

OSNAME: Windows 10.

FAILURE_ID_HASH: {dfec7698-3775-c204-13ee-4d0f5bb2791c}

Followup: MachineOwner

Ayrıca @@Plyra hocam da bir baksın kendisi daha bilgili bu konuda.
Genişletmek için tıkla...

Tamam hocam çok teşekkür ederim.
 
Artı 0 Eksi
claus dedi:
Güncel OS kullanıp güncel olmayan sürücüler kullanıyorsun ve bunlar sistem stabilitesine zarar veriyor. Baştan aşağı sürücüleri güncelle. Monster araçlarını'da sil ve yükleme.
Son durumu bildir dedikliermi yaptıktan sonra.
Genişletmek için tıkla...

Hocam Driver Booster yardımıyla sürücüleri güncelledim fakat Windows Update'e ınsyde System diye güncelleme gelmiş güncelleyeyim mi?
 
Artı 0 Eksi

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