Gumruk mudurlugu ile gorustum. Gonderi numarami da vererek kontrol ettirdim.
Hizli kargo yerine normal kargo yaptiklari icin urun thy depolarina iniyor. Normal kargo yontemi ile gonderildigi icin beyanname verilmeden gumrukten cikisi olmuyor. O da 300-400 dolar tutar, 20 dolarlik siparis icin ugrasmayin iade isteyin dedi gorustugum gumruk memuru.
Yani bosuna bekliyoruz arkadaslar. Epomaker'a iade icin mail atmistim bu emaili gondermislerdi aynen yapistiriyorum simdi tekrar email atacagim.
Hi,
Please rest assured that we understand your concerns and are closely monitoring the situation.
We have confirmed with our logistics partner that there have been no abnormalities detected so far, and no additional documents are required at the moment. The package is proceeding through the customs clearance process as normal, albeit at a slower pace due to the thorough checks.
We kindly ask for your patience while the customs authorities complete their procedures. If there are any changes or if we need further action from your side, we will notify you immediately. Additionally, if any issues arise, the local customs authorities will directly contact you. We also recommend that you periodically check the tracking information for updates on your package’s status.
Thank you for your understanding and support. We appreciate your continued trust in us and look forward to ensuring the smooth delivery of your order.
Have a nice day!
Best regards,