Merhaba.
Yaklasık 1 haftadir bilgisayarı kullanmıyordum. Aksamustu actigimda çöküp durmaya basladi nedeni hakkında hiçbir fikrim yok. Yardımcı olabilirseniz cok memnun olurum.
MACHINE_CHECK_EXCEPTION hatası alınmış. Türkçe çevirisi ile "Cihaz (Makine) Denetimi İstisnası", donanım hatası içeren bir durum tespit edildiğinde gerçekleşen bir hatadır.
Yanlış yapılandırılmış veya gerçekten arızalı donanımlardan kaynaklı oluşabilir.
Kod:
MACHINE_CHECK_EXCEPTION (9c)
A fatal Machine Check Exception has occurred.
KeBugCheckEx parameters;
x86 Processors
If the processor has ONLY MCE feature available (For example Intel
Pentium), the parameters are:
1 - Low 32 bits of P5_MC_TYPE MSR
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of P5_MC_ADDR MSR
4 - Low 32 bits of P5_MC_ADDR MSR
If the processor also has MCA feature available (For example Intel
Pentium Pro), the parameters are:
1 - Bank number
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error
IA64 Processors
1 - BugCheck Type
1 - MCA_ASSERT
2 - MCA_GET_STATEINFO
SAL returned an error for SAL_GET_STATEINFO while processing MCA.
3 - MCA_CLEAR_STATEINFO
SAL returned an error for SAL_CLEAR_STATEINFO while processing MCA.
4 - MCA_FATAL
FW reported a fatal MCA.
5 - MCA_NONFATAL
SAL reported a recoverable MCA and we don't support currently
support recovery or SAL generated an MCA and then couldn't
produce an error record.
0xB - INIT_ASSERT
0xC - INIT_GET_STATEINFO
SAL returned an error for SAL_GET_STATEINFO while processing INIT event.
0xD - INIT_CLEAR_STATEINFO
SAL returned an error for SAL_CLEAR_STATEINFO while processing INIT event.
0xE - INIT_FATAL
Not used.
2 - Address of log
3 - Size of log
4 - Error code in the case of x_GET_STATEINFO or x_CLEAR_STATEINFO
AMD64 Processors (If Param 1 is < 0x80000000)
1 - Bank number
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error
AMD64 Processors (If Param 1 is > 0x80000000)
1 - Failure Type
VALUES:
0x80000001: Spurious MCE
2 - Address of MCA_EXCEPTION structure
0x80000002: Rendezvous failure
2 - Address of MCA_EXCEPTION structure
END_VALUES
Arguments:
Arg1: 0000000080000001
Arg2: ffffc580e7beab10
Arg3: 0000000000000000
Arg4: 0000000000000000
PROCESS_NAME: steam.exe
BAD_STACK_POINTER: ffffc580e7beaac8
STACK_TEXT:
ffffc580`e7beaac8 fffff802`530bb6f9 : 00000000`0000009c 00000000`80000001 ffffc580`e7beab10 00000000`00000000 : nt!KeBugCheckEx
ffffc580`e7beaad0 fffff802`530bbb54 : 00000000`00000006 ffffc580`e7beae50 00000000`00000000 00000000`00000006 : nt!HalpMcaReportError+0x149
ffffc580`e7beac40 fffff802`530bad6b : 00000000`00000000 00000000`80000001 ffffc580`e7beaed0 00000000`00000000 : nt!HalpMceHandlerWithRendezvous+0x11c
ffffc580`e7beac70 fffff802`530bd5b5 : ffffd708`dc318c88 00000000`00000000 00000000`00000000 00000000`00000000 : nt!HalpHandleMachineCheck+0x5f
ffffc580`e7beaca0 fffff802`53113209 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!HalHandleMcheck+0x35
ffffc580`e7beacd0 fffff802`5300f27a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiHandleMcheck+0x9
ffffc580`e7bead00 fffff802`5300ef37 : 00000000`00000000 00000000`00000000 00000000`1cc878ff 00000000`00000000 : nt!KxMcheckAbort+0x7a
ffffc580`e7beae40 00000000`6e22ef23 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x277
00000000`2a43f15c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x6e22ef23
SYMBOL_NAME: nt!HalpMcaReportError+149
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
IMAGE_VERSION: 10.0.19041.5848
STACK_COMMAND: .process /r /p 0xffffd708f1a540c0; .thread 0xffffd708f3871080 ; kb
BUCKET_ID_FUNC_OFFSET: 149
FAILURE_BUCKET_ID: 0x9C_SPURIOUS_GenuineIntel_nt!HalpMcaReportError
İşlemciniz i5-9400F, IA64 mimarisi kullanıyor. Dökümdeki IA64 kısmına dair Bugcheck tiplerini kontrol ettiğimde MCA_ASSERT yazısıyla karşılaştım. MCA Cihaz Denetim Mimarisi anlamına gelir.
0x9C_SPURIOUS_GenuineIntel_nt!HalpMcaReportError
Burada, Chipset ile alakalı bir raporlama işlemi var ancak sahte bir raporlama yapılmış. (Spurious)
Bu rapor, öne sürülmüş yani assert işleminden geçmiş.
Chipset veya işlemci kısmında bir sıkıntı olabilir.
Chipset sürücüsünü güncelleyip sisteminizi gözlemleyelim ilk aşamada.
MACHINE_CHECK_EXCEPTION hatası alınmış. Türkçe çevirisi ile "cihaz (makine) denetimi istisnası", donanım hatası içeren bir durum tespit edildiğinde gerçekleşen bir hatadır.
Yanlış yapılandırılmış veya gerçekten arızalı donanımlardan kaynaklı oluşabilir.
Kod:
MACHINE_CHECK_EXCEPTION (9c)
A fatal Machine Check Exception has occurred.
KeBugCheckEx parameters;
x86 Processors
If the processor has ONLY MCE feature available (For example Intel
Pentium), the parameters are:
1 - Low 32 bits of P5_MC_TYPE MSR
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of P5_MC_ADDR MSR
4 - Low 32 bits of P5_MC_ADDR MSR
If the processor also has MCA feature available (For example Intel
Pentium Pro), the parameters are:
1 - Bank number
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error
IA64 Processors
1 - BugCheck Type
1 - MCA_ASSERT
2 - MCA_GET_STATEINFO
SAL returned an error for SAL_GET_STATEINFO while processing MCA.
3 - MCA_CLEAR_STATEINFO
SAL returned an error for SAL_CLEAR_STATEINFO while processing MCA.
4 - MCA_FATAL
FW reported a fatal MCA.
5 - MCA_NONFATAL
SAL reported a recoverable MCA and we don't support currently
support recovery or SAL generated an MCA and then couldn't
produce an error record.
0xB - INIT_ASSERT
0xC - INIT_GET_STATEINFO
SAL returned an error for SAL_GET_STATEINFO while processing INIT event.
0xD - INIT_CLEAR_STATEINFO
SAL returned an error for SAL_CLEAR_STATEINFO while processing INIT event.
0xE - INIT_FATAL
Not used.
2 - Address of log
3 - Size of log
4 - Error code in the case of x_GET_STATEINFO or x_CLEAR_STATEINFO
AMD64 Processors (If Param 1 is < 0x80000000)
1 - Bank number
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error
AMD64 Processors (If Param 1 is > 0x80000000)
1 - Failure Type
VALUES:
0x80000001: Spurious MCE
2 - Address of MCA_EXCEPTION structure
0x80000002: Rendezvous failure
2 - Address of MCA_EXCEPTION structure
END_VALUES
Arguments:
Arg1: 0000000080000001
Arg2: ffffc580e7beab10
Arg3: 0000000000000000
Arg4: 0000000000000000
PROCESS_NAME: steam.exe
BAD_STACK_POINTER: ffffc580e7beaac8
STACK_TEXT:
ffffc580`e7beaac8 fffff802`530bb6f9 : 00000000`0000009c 00000000`80000001 ffffc580`e7beab10 00000000`00000000 : nt!KeBugCheckEx
ffffc580`e7beaad0 fffff802`530bbb54 : 00000000`00000006 ffffc580`e7beae50 00000000`00000000 00000000`00000006 : nt!HalpMcaReportError+0x149
ffffc580`e7beac40 fffff802`530bad6b : 00000000`00000000 00000000`80000001 ffffc580`e7beaed0 00000000`00000000 : nt!HalpMceHandlerWithRendezvous+0x11c
ffffc580`e7beac70 fffff802`530bd5b5 : ffffd708`dc318c88 00000000`00000000 00000000`00000000 00000000`00000000 : nt!HalpHandleMachineCheck+0x5f
ffffc580`e7beaca0 fffff802`53113209 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!HalHandleMcheck+0x35
ffffc580`e7beacd0 fffff802`5300f27a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiHandleMcheck+0x9
ffffc580`e7bead00 fffff802`5300ef37 : 00000000`00000000 00000000`00000000 00000000`1cc878ff 00000000`00000000 : nt!KxMcheckAbort+0x7a
ffffc580`e7beae40 00000000`6e22ef23 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x277
00000000`2a43f15c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x6e22ef23
SYMBOL_NAME: nt!HalpMcaReportError+149
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
IMAGE_VERSION: 10.0.19041.5848
STACK_COMMAND: .process /r /p 0xffffd708f1a540c0; .thread 0xffffd708f3871080 ; kb
BUCKET_ID_FUNC_OFFSET: 149
FAILURE_BUCKET_ID: 0x9C_SPURIOUS_GenuineIntel_nt!HalpMcaReportError
İşlemciniz i5-9400F, IA64 mimarisi kullanıyor. Dökümdeki IA64 kısmına dair bugcheck tiplerini kontrol ettiğimde mca_assert yazısıyla karşılaştım. Mca cihaz denetim mimarisi anlamına gelir.
0x9C_SPURIOUS_GenuineIntel_nt!HalpMcaReportError
Burada, chipset ile alakalı bir raporlama işlemi var ancak sahte bir raporlama yapılmış. (spurious)
Bu rapor, öne sürülmüş yani assert işleminden geçmiş.
chipset veya işlemci kısmında bir sıkıntı olabilir.
Chipset sürücüsünü güncelleyip sisteminizi gözlemleyelim ilk aşamada.