*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 00000000000000ff, IRQL
Arg3: 00000000000000f5, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8022e022838, address which referenced memory
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for win32k.sys
KEY_VALUES_STRING: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
SYSTEM_MANUFACTURER: Micro-Star International Co., Ltd
SYSTEM_PRODUCT_NAME: MS-7B86
SYSTEM_SKU: To be filled by O.E.M.
SYSTEM_VERSION: 2.0
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: A.C0
BIOS_DATE: 11/08/2019
BASEBOARD_MANUFACTURER: Micro-Star International Co., Ltd
BASEBOARD_PRODUCT: B450-A PRO (MS-7B86)
BASEBOARD_VERSION: 2.0
DUMP_TYPE: 2
BUGCHECK_P1: 0
BUGCHECK_P2: ff
BUGCHECK_P3: f5
BUGCHECK_P4: fffff8022e022838
WRITE_ADDRESS: fffff8022e5733b8: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
0000000000000000
CURRENT_IRQL: 0
FAULTING_IP:
nt!PpmIdlePrepare+448
fffff802`2e022838 488901 mov qword ptr [rcx],rax
CPU_COUNT: c
CPU_MHZ: 1068
CPU_VENDOR: AuthenticAMD
CPU_FAMILY: 17
CPU_MODEL: 71
CPU_STEPPING: 0
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: AV
PROCESS_NAME: System
ANALYSIS_SESSION_HOST: DESKTOP-18V31A3
ANALYSIS_SESSION_TIME: 12-19-2019 20:45:15.0620
ANALYSIS_VERSION: 10.0.18362.1 x86fre
TRAP_FRAME: ffffcb0bc488b780 -- (.trap 0xffffcb0bc488b780)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000001 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8022e022838 rsp=ffffcb0bc488b910 rbp=ffffcb0bc588ba10
r8=00000000ffffffff r9=ffffcf8077e80100 r10=ffffa10de35e1d00
r11=0000000000000001 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up di pl zr na po nc
nt!PpmIdlePrepare+0x448:
fffff802`2e022838 488901 mov qword ptr [rcx],rax ds:00000000`00000000=????????????????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff8022e1d32e9 to fffff8022e1c14e0
STACK_TEXT:
ffffcb0b`c488b638 fffff802`2e1d32e9 : 00000000`0000000a 00000000`00000000 00000000`000000ff 00000000`000000f5 : nt!KeBugCheckEx
ffffcb0b`c488b640 fffff802`2e1cf62b : 00000000`00000000 00000000`00000000 00000000`0002a37f fffff802`30422c70 : nt!KiBugCheckDispatch+0x69
ffffcb0b`c488b780 fffff802`2e022838 : ffffffff`ffffffff ffffcb0b`c588ba10 ffffcf80`77e80180 ffffcf80`77e80180 : nt!KiPageFault+0x46b
ffffcb0b`c488b910 fffff802`2e021446 : 00000000`00000003 00000000`00000002 ffffa10d`e35cd100 00000000`00000008 : nt!PpmIdlePrepare+0x448
ffffcb0b`c488bb00 fffff802`2e1c4fe8 : ffffffff`00000000 ffffcf80`77e80180 ffffa10d`ee9c50c0 00000000`000004ec : nt!PoIdle+0x1e6
ffffcb0b`c488bc60 00000000`00000000 : ffffcb0b`c488c000 ffffcb0b`c4886000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x48
THREAD_SHA1_HASH_MOD_FUNC: bac30f8031bbad40506eeaabc9b982d6623c8637
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 1d218439fbd5de278f21e1c7bd3c7281d77df1b6
THREAD_SHA1_HASH_MOD: ee8fcf1fb60cb6e3e2f60ddbed2ec02b5748a693
FOLLOWUP_IP:
nt!PpmIdlePrepare+448
fffff802`2e022838 488901 mov qword ptr [rcx],rax
FAULT_INSTR_CODE: 8b018948
SYMBOL_STACK_INDEX: 3
SYMBOL_NAME: nt!PpmIdlePrepare+448
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 12dcb470
IMAGE_VERSION: 10.0.18362.535
STACK_COMMAND: .thread ; .cxr ; kb
BUCKET_ID_FUNC_OFFSET: 448
FAILURE_BUCKET_ID: AV_nt!PpmIdlePrepare
BUCKET_ID: AV_nt!PpmIdlePrepare
PRIMARY_PROBLEM_CLASS: AV_nt!PpmIdlePrepare
TARGET_TIME: 2019-12-19T17:03:05.000Z
OSBUILD: 18362
OSSERVICEPACK: 535
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 1980-01-11 18:53:20
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: 50e9
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:av_nt!ppmidleprepare
FAILURE_ID_HASH: {dd7d0096-4602-c4e5-a984-978d6ab3aa71}
Followup: MachineOwner
---------
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80350638cf2, The address that the exception occurred at
Arg3: ffff8e8468f4d6e8, Exception Record Address
Arg4: ffff8e8468f4cf30, Context Record Address
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for win32k.sys
KEY_VALUES_STRING: 1
Key : AV.Dereference
Value: NullPtr
Key : AV.Fault
Value: Write
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
SYSTEM_MANUFACTURER: Micro-Star International Co., Ltd
SYSTEM_PRODUCT_NAME: MS-7B86
SYSTEM_SKU: To be filled by O.E.M.
SYSTEM_VERSION: 2.0
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: A.C0
BIOS_DATE: 11/08/2019
BASEBOARD_MANUFACTURER: Micro-Star International Co., Ltd
BASEBOARD_PRODUCT: B450-A PRO (MS-7B86)
BASEBOARD_VERSION: 2.0
DUMP_TYPE: 2
BUGCHECK_P1: ffffffffc0000005
BUGCHECK_P2: fffff80350638cf2
BUGCHECK_P3: ffff8e8468f4d6e8
BUGCHECK_P4: ffff8e8468f4cf30
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>
FAULTING_IP:
nt!KxReleaseQueuedSpinLock+32
fffff803`50638cf2 f0480fb139 lock cmpxchg qword ptr [rcx],rdi
EXCEPTION_RECORD: ffff8e8468f4d6e8 -- (.exr 0xffff8e8468f4d6e8)
ExceptionAddress: fffff80350638cf2 (nt!KxReleaseQueuedSpinLock+0x0000000000000032)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000001
Parameter[1]: 0000000000000000
Attempt to write to address 0000000000000000
CONTEXT: ffff8e8468f4cf30 -- (.cxr 0xffff8e8468f4cf30)
rax=ffff8e8468f4da00 rbx=ffff8e8468f4da00 rcx=0000000000000000
rdx=ffff8800035a3e70 rsi=0000000001000000 rdi=0000000000000000
rip=fffff80350638cf2 rsp=ffff8e8468f4d920 rbp=ffffbb876b09e5f0
r8=ffff8800035a3e70 r9=0000000000000000 r10=ffff8b00000054d0
r11=ffff8800035e8e70 r12=000000000011f84d r13=0000000000000000
r14=0000000000000000 r15=ffff8800035e8e70
iopl=0 nv up ei pl zr na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050246
nt!KxReleaseQueuedSpinLock+0x32:
fffff803`50638cf2 f0480fb139 lock cmpxchg qword ptr [rcx],rdi ds:002b:00000000`00000000=????????????????
Resetting default scope
CPU_COUNT: c
CPU_MHZ: 1068
CPU_VENDOR: AuthenticAMD
CPU_FAMILY: 17
CPU_MODEL: 71
CPU_STEPPING: 0
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: NULL_DEREFERENCE
PROCESS_NAME: System
CURRENT_IRQL: 0
FOLLOWUP_IP:
nt!KxReleaseQueuedSpinLock+32
fffff803`50638cf2 f0480fb139 lock cmpxchg qword ptr [rcx],rdi
BUGCHECK_STR: AV
WRITE_ADDRESS: fffff80350b733b8: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
0000000000000000
ERROR_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>
EXCEPTION_CODE_STR: c0000005
EXCEPTION_PARAMETER1: 0000000000000001
EXCEPTION_PARAMETER2: 0000000000000000
ANALYSIS_SESSION_HOST: DESKTOP-18V31A3
ANALYSIS_SESSION_TIME: 12-19-2019 20:45:19.0182
ANALYSIS_VERSION: 10.0.18362.1 x86fre
LAST_CONTROL_TRANSFER: from fffff80350617ddb to fffff80350638cf2
STACK_TEXT:
ffff8e84`68f4d920 fffff803`50617ddb : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxReleaseQueuedSpinLock+0x32
ffff8e84`68f4d950 fffff803`50783711 : 00000000`00000000 fffff803`50a6a3c0 00000000`00000000 fffff803`50a6a3c0 : nt!MiZeroPage+0x78b
ffff8e84`68f4dbc0 fffff803`5072a7a5 : ffffbb87`6b0a9c10 fffff803`50a6a3c0 ffffbb87`6b078040 158d4800`ffa1e47b : nt!MiZeroPageThread+0xc1
ffff8e84`68f4dc10 fffff803`507c8b2a : ffffaa80`15c80180 ffffbb87`6b078040 fffff803`5072a750 0d8d4cff`cfd933e8 : nt!PspSystemThreadStartup+0x55
ffff8e84`68f4dc60 00000000`00000000 : ffff8e84`68f4e000 ffff8e84`68f48000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x2a
THREAD_SHA1_HASH_MOD_FUNC: f63d1c227418b8837e86dcde16a54b5c4fe0d68a
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: ce5865b8553b240b6f0c55b760d40692fc41b248
THREAD_SHA1_HASH_MOD: f08ac56120cad14894587db086f77ce277bfae84
FAULT_INSTR_CODE: b10f48f0
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt!KxReleaseQueuedSpinLock+32
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 12dcb470
IMAGE_VERSION: 10.0.18362.535
STACK_COMMAND: .cxr 0xffff8e8468f4cf30 ; kb
BUCKET_ID_FUNC_OFFSET: 32
FAILURE_BUCKET_ID: AV_nt!KxReleaseQueuedSpinLock
BUCKET_ID: AV_nt!KxReleaseQueuedSpinLock
PRIMARY_PROBLEM_CLASS: AV_nt!KxReleaseQueuedSpinLock
TARGET_TIME: 2019-12-19T16:01:05.000Z
OSBUILD: 18362
OSSERVICEPACK: 535
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 1980-01-11 18:53:20
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: 44f5
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:av_nt!kxreleasequeuedspinlock
FAILURE_ID_HASH: {db932c98-0432-d35e-712c-2f597a730cef}
Followup: MachineOwner
---------
PFN_LIST_CORRUPT (4e)
Typically caused by drivers passing bad memory descriptor lists (ie: calling
MmUnlockPages twice with the same list, etc). If a kernel debugger is
available get the stack trace.
Arguments:
Arg1: 0000000000000099, A PTE or PFN is corrupt
Arg2: 000000000027df6a, page frame number
Arg3: 0000000000000007, current page state
Arg4: 0220000000200c68, 0
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for win32k.sys
KEY_VALUES_STRING: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
SYSTEM_MANUFACTURER: Micro-Star International Co., Ltd
SYSTEM_PRODUCT_NAME: MS-7B86
SYSTEM_SKU: To be filled by O.E.M.
SYSTEM_VERSION: 2.0
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: A.C0
BIOS_DATE: 11/08/2019
BASEBOARD_MANUFACTURER: Micro-Star International Co., Ltd
BASEBOARD_PRODUCT: B450-A PRO (MS-7B86)
BASEBOARD_VERSION: 2.0
DUMP_TYPE: 2
BUGCHECK_P1: 99
BUGCHECK_P2: 27df6a
BUGCHECK_P3: 7
BUGCHECK_P4: 220000000200c68
BUGCHECK_STR: 0x4E_99
CPU_COUNT: c
CPU_MHZ: 1068
CPU_VENDOR: AuthenticAMD
CPU_FAMILY: 17
CPU_MODEL: 71
CPU_STEPPING: 0
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 2
ANALYSIS_SESSION_HOST: DESKTOP-18V31A3
ANALYSIS_SESSION_TIME: 12-19-2019 20:45:22.0617
ANALYSIS_VERSION: 10.0.18362.1 x86fre
LAST_CONTROL_TRANSFER: from fffff80367814a4f to fffff803677c14e0
STACK_TEXT:
ffff820a`f749e938 fffff803`67814a4f : 00000000`0000004e 00000000`00000099 00000000`0027df6a 00000000`00000007 : nt!KeBugCheckEx
ffff820a`f749e940 fffff803`67683c34 : ffffbd00`00000000 fffff803`67a6a3c0 00000000`00000000 ffffb854`f97167c0 : nt!MiDecrementShareCount+0x190b4f
ffff820a`f749e980 fffff803`6775ee9d : 8806f042`74d004c0 00000000`00000001 00000000`00000000 ffffbd00`067ae140 : nt!MiRestoreTransitionPte+0x194
ffff820a`f749e9f0 fffff803`678dadc8 : 00000000`00000000 ffffbd00`067fc110 00000000`00000000 00000000`00000000 : nt!MiRemoveLowestPriorityStandbyPage+0x1bd
ffff820a`f749ea90 fffff803`678dafd3 : fffff803`67a6a3c0 00000000`00000000 fffff803`00000000 00000000`00000258 : nt!MiPruneStandbyPages+0x250
ffff820a`f749eb20 fffff803`676bd095 : ffff8806`e6e70580 fffff803`678daf40 ffff8806`e1273a20 fffff803`67a6c060 : nt!MiRebalanceZeroFreeLists+0x93
ffff820a`f749eb70 fffff803`6772a7a5 : ffff8806`e6e70580 00000000`00000080 ffff8806`e1293040 00000067`b4bbbdff : nt!ExpWorkerThread+0x105
ffff820a`f749ec10 fffff803`677c8b2a : ffffe180`8a880180 ffff8806`e6e70580 fffff803`6772a750 00000000`00000000 : nt!PspSystemThreadStartup+0x55
ffff820a`f749ec60 00000000`00000000 : ffff820a`f749f000 ffff820a`f7499000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x2a
THREAD_SHA1_HASH_MOD_FUNC: 3e5a0c1fae774e292398b84ecda35533c460a485
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: d4d2eee6f3e72eddefec994e987d3bc322bf2ff6
THREAD_SHA1_HASH_MOD: 9f457f347057f10e1df248e166a3e95e6570ecfe
FOLLOWUP_IP:
nt!MiDecrementShareCount+190b4f
fffff803`67814a4f cc int 3
FAULT_INSTR_CODE: b848cc
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: nt!MiDecrementShareCount+190b4f
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
DEBUG_FLR_IMAGE_TIMESTAMP: 12dcb470
IMAGE_VERSION: 10.0.18362.535
STACK_COMMAND: .thread ; .cxr ; kb
IMAGE_NAME: memory_corruption
BUCKET_ID_FUNC_OFFSET: 190b4f
FAILURE_BUCKET_ID: 0x4E_99_nt!MiDecrementShareCount
BUCKET_ID: 0x4E_99_nt!MiDecrementShareCount
PRIMARY_PROBLEM_CLASS: 0x4E_99_nt!MiDecrementShareCount
TARGET_TIME: 2019-12-19T15:59:44.000Z
OSBUILD: 18362
OSSERVICEPACK: 535
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 1980-01-11 18:53:20
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: 1bcd
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x4e_99_nt!midecrementsharecount
FAILURE_ID_HASH: {add373c4-2fe4-723e-d1db-12fcb6adef02}
Followup: MachineOwner
---------
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