Çözüldü KMODE EXCEPTION NOT HANDLED mavi ekran hatası

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psychomax13

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25 Ağustos 2016
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English Teacher
Yüksek boyutlu üç adet PDF ile işlem sırasında bir PDF'in boyutunu küçültmek için PDF olarak yazdır demiştim. Bunu yaparken ayrıca bir dosya indiriyordum ve mavi ekran hatası aldım. Chrome da açıktı. Minidump dosya analizi yaptım ancak ndu.sys diye tam ne olduğunu bilmediğim bir sistem dosyasına işaret ediyor. Sorunun kaynağını bulabilir miyiz acaba?
Kod:
*******************************************************************************

*                                                                             *

* Bugcheck Analysis *

* *

*******************************************************************************



KMODE_EXCEPTION_NOT_HANDLED (1e)

This is a very common bugcheck. Usually the exception address pinpoints

the driver/function that caused the problem. Always note this address

as well as the link date of the driver/image that contains this address.

Arguments:

Arg1: ffffffffc0000005, The exception code that was not handled

Arg2: fffff806303fd147, The address that the exception occurred at

Arg3: fffff80634a71858, Parameter 0 of the exception

Arg4: fffff80634a81920, Parameter 1 of the exception



Debugging Details:

------------------





KEY_VALUES_STRING: 1



Key : Analysis.CPU.mSec

Value: 3843



Key : Analysis.DebugAnalysisProvider.CPP

Value: Create: 8007007e on DESKTOP-DINV828



Key : Analysis.DebugData

Value: CreateObject



Key : Analysis.DebugModel

Value: CreateObject



Key : Analysis.Elapsed.mSec

Value: 9766



Key : Analysis.Memory.CommitPeak.Mb

Value: 125



Key : Analysis.System

Value: CreateObject



Key : WER.OS.Branch

Value: vb_release



Key : WER.OS.Timestamp

Value: 2019-12-06T14:06:00Z



Key : WER.OS.Version

Value: 10.0.19041.1





ADDITIONAL_XML: 1



OS_BUILD_LAYERS: 1



BUGCHECK_CODE: 1e



BUGCHECK_P1: ffffffffc0000005



BUGCHECK_P2: fffff806303fd147



BUGCHECK_P3: fffff80634a71858



BUGCHECK_P4: fffff80634a81920



WRITE_ADDRESS: fffff80634a81920



EXCEPTION_PARAMETER1: fffff80634a71858



EXCEPTION_PARAMETER2: fffff80634a81920



BLACKBOXBSD: 1 (!blackboxbsd)





BLACKBOXNTFS: 1 (!blackboxntfs)





BLACKBOXPNP: 1 (!blackboxpnp)





BLACKBOXWINLOGON: 1



PROCESS_NAME: System



BAD_STACK_POINTER: fffff80634a810a8



STACK_TEXT:

fffff806`34a810a8 fffff806`3050e59f : 00000000`0000001e ffffffff`c0000005 fffff806`303fd147 fffff806`34a71858 : nt!KeBugCheckEx

fffff806`34a810b0 fffff806`3040dc66 : fffff806`34a81920 fffff806`3028d9e5 fffff806`34a71a90 fffff806`303fd147 : nt!KiFatalFilter+0x1f

fffff806`34a810f0 fffff806`303cbed2 : fffff806`00000001 fffff806`300c9aa4 fffff806`34a6e000 fffff806`34a74000 : nt!KeExpandKernelStackAndCalloutInternal$filt$0+0x16

fffff806`34a81130 fffff806`303fe0d2 : fffff806`300c9aa4 fffff806`34a81710 fffff806`303cbe30 00000000`00000000 : nt!_C_specific_handler+0xa2

fffff806`34a811a0 fffff806`30252db7 : fffff806`34a81710 00000000`00000000 fffff806`34a731c0 fffff806`3020d468 : nt!RtlpExecuteHandlerForException+0x12

fffff806`34a811d0 fffff806`302519a6 : fffff806`34a71858 fffff806`34a81e20 fffff806`34a71858 ffffb587`2f881cf0 : nt!RtlDispatchException+0x297

fffff806`34a818f0 fffff806`303f60a2 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDispatchException+0x186

fffff806`34a81fb0 fffff806`303f6070 : fffff806`304072a5 00000001`26000000 fffff806`3da08187 00000000`00000000 : nt!KxExceptionDispatchOnExceptionStack+0x12

fffff806`34a71718 fffff806`304072a5 : 00000001`26000000 fffff806`3da08187 00000000`00000000 ffffb587`266ea2e0 : nt!KiExceptionDispatchOnExceptionStackContinue

fffff806`34a71720 fffff806`30402fe0 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiExceptionDispatch+0x125

fffff806`34a71900 fffff806`303fd147 : 00000000`00000000 fffff806`3e3c4316 00000000`00000002 ffffb587`2f881cf0 : nt!KiGeneralProtectionFault+0x320

fffff806`34a71a90 fffff806`3e3c4316 : 00000000`00000002 ffffb587`2f881cf0 fffff806`34a71d20 ffff8d80`547d6180 : nt!ExpInterlockedPopEntrySListFault

fffff806`34a71aa0 fffff806`34008cee : 00000000`00000000 fffff806`34a71ba9 00000000`00000000 fffff806`34a71e70 : Ndu!NduOutboundTransportClassify+0x1a6

fffff806`34a71b40 fffff806`34133ffb : 00000000`00000000 fffff806`302caf2f ffffb587`449e1a20 ffffb587`449e1a20 : NETIO!KfdClassify2+0x19e

fffff806`34a71c10 fffff806`3413322b : ffffb587`22fdd9c8 00000000`00000000 00000000`00007a0c 00000000`00000328 : tcpip!IppInspectLocalDatagramsOut+0x6cb

fffff806`34a71ee0 fffff806`34132df0 : 00000000`00000100 00000000`0000ffff fffff806`342f8230 ffffb587`449e1a20 : tcpip!IppSendDatagramsCommon+0x41b

fffff806`34a72060 fffff806`3411115c : ffffb587`319dc810 fffff806`34a721a0 00000000`00000020 ffffb587`36f8ac3c : tcpip!IpNlpSendDatagrams+0x40

fffff806`34a720a0 fffff806`3411e976 : ffffb587`449e1a80 ffffb587`319dc810 ffffb587`2a5f9210 00000000`00001000 : tcpip!TcpTcbHeaderSend+0x6ec

fffff806`34a72350 fffff806`34114dde : 00000000`00000000 00000000`00000005 ffffb587`397c7d70 ffffb587`397c7d70 : tcpip!TcpTcbCarefulDatagram+0x4936

fffff806`34a727b0 fffff806`34113fff : 00000000`00000028 fffff806`34a72b00 ffffb587`26b03780 ffffb587`26020008 : tcpip!TcpTcbReceive+0x30e

fffff806`34a72a00 fffff806`34113088 : 00000010`999bc44f 00000000`00989680 ffff8d80`55b27322 ffffb587`22bf8920 : tcpip!TcpMatchReceive+0x51f

fffff806`34a72cb0 fffff806`3411174e : ffffb587`22d23d00 fffff806`3e3d1168 ffffb587`00000000 00000000`00000000 : tcpip!TcpReceive+0x358

fffff806`34a72da0 fffff806`34123999 : 00000000`00000000 ffffb587`26b042a0 ffffb587`2ac613a0 00000000`00000000 : tcpip!TcpNlClientReceivePreValidatedDatagrams+0x2e

fffff806`34a72de0 fffff806`3417e57e : ffffb587`270b4140 ffffb587`22c55010 ffffb587`26489e06 00000000`00000000 : tcpip!IpFlcReceivePreValidatedPackets+0x6b9

fffff806`34a73070 fffff806`3020d468 : ffffb587`22ffff60 00000000`00000002 ffffb587`207d1080 fffff806`34a73368 : tcpip!FlReceiveNetBufferListChainCalloutRoutine+0x12e

fffff806`34a731c0 fffff806`3020d3dd : fffff806`3417e450 fffff806`34a73368 ffffb587`22bf4dd0 00000000`00000002 : nt!KeExpandKernelStackAndCalloutInternal+0x78

fffff806`34a73230 fffff806`341715ed : 00000000`00000000 00000000`00000000 fffff806`34a732e0 fffff806`3d42df1b : nt!KeExpandKernelStackAndCalloutEx+0x1d

fffff806`34a73270 fffff806`34170ccd : 00000000`00000001 fffff806`34a733d0 ffffb587`22c55010 ffffb587`2aaeaf60 : tcpip!NetioExpandKernelStackAndCallout+0x8d

fffff806`34a732d0 fffff806`33e81eb0 : 00000000`00000000 ffffb587`26b042a0 00000000`00000000 00000000`00000000 : tcpip!FlReceiveNetBufferListChain+0x46d

fffff806`34a73580 fffff806`33e81ccb : ffffb587`270f0010 ffffb587`270f0001 ffffb587`00000000 00000001`00000001 : ndis!ndisMIndicateNetBufferListsToOpen+0x140

fffff806`34a73660 fffff806`33e87ef0 : ffffb587`264c41a0 ffffb587`270e4b01 ffffb587`264c41a0 ffffb587`270f4490 : ndis!ndisMTopReceiveNetBufferLists+0x22b

fffff806`34a736e0 fffff806`33ebdee3 : ffffb587`397c7d70 fffff806`34a737b1 00000000`00000000 00000000`00000fff : ndis!ndisCallReceiveHandler+0x60

fffff806`34a73730 fffff806`33e84a94 : 00000000`0006f66a 00000000`00000001 ffffb587`264c41a0 00000000`00000001 : ndis!ndisInvokeNextReceiveHandler+0x1df

fffff806`34a73800 fffff806`3da26a28 : ffffb587`26903000 ffffb587`26903000 00000000`00000000 00000000`00000000 : ndis!NdisMIndicateReceiveNetBufferLists+0x104

fffff806`34a73890 fffff806`3da25cbd : 00004a78`d9915908 ffffb587`26903000 ffffb587`266d9dc0 ffffb587`266ea6f0 : rt640x64+0x26a28

fffff806`34a739f0 fffff806`3da0636c : ffffb587`26903000 ffffb587`266ea6f0 fffff806`34a73b00 00000000`00000000 : rt640x64+0x25cbd

fffff806`34a73a40 fffff806`3da02a23 : ffffb587`26903000 fffff806`34a73b49 00000000`00000000 00000000`00000000 : rt640x64+0x636c

fffff806`34a73aa0 fffff806`33e87886 : ffffb587`2dab3c01 ffffb587`26fc6010 ffffb587`264c41a0 ffffb587`309ed1c0 : rt640x64+0x2a23

fffff806`34a73ad0 fffff806`302e535e : fffff806`2c531240 fffff806`2c52e180 00000000`00000000 ffffb587`2d73b080 : ndis!ndisInterruptDpc+0x196

fffff806`34a73bb0 fffff806`302e4644 : fffff806`2c52e180 00000000`00000000 00000000`0000002a 00000000`0004267e : nt!KiExecuteAllDpcs+0x30e

fffff806`34a73d20 fffff806`303fc255 : 00000000`00000000 fffff806`2c52e180 ffff8d80`54e3f280 ffffb587`206b9a50 : nt!KiRetireDpcList+0x1f4

fffff806`34a73fb0 fffff806`303fc040 : 00000000`00000062 fffff806`303fb8e1 00000000`01000010 00000000`00000282 : nt!KxRetireDpcList+0x5

ffff810b`76d626e0 fffff806`303fb8f5 : ffffb587`206b9a50 fffff806`303f6d81 00000000`00000000 fffff806`303f6d81 : nt!KiDispatchInterruptContinue

ffff810b`76d62710 fffff806`303f6d81 : 00000000`00000000 fffff806`303f6d81 00000000`00000000 00000000`00000000 : nt!KiDpcInterruptBypass+0x25

ffff810b`76d62720 fffff806`303f915e : fffff806`3034517e 00000000`0000010c 00000000`00000000 ffffb587`206b9a50 : nt!KiInterruptDispatch+0xb1

ffff810b`76d628b8 fffff806`3034517e : 00000000`0000010c 00000000`00000000 ffffb587`206b9a50 fffff806`00000000 : nt!KeZeroPages+0x1e

ffff810b`76d628c0 fffff806`30344f78 : ffffb587`206b9a50 00000000`00000010 fffff806`30c50c00 ffffb587`2069a050 : nt!MiZeroPage+0x11e

ffff810b`76d62a70 fffff806`303b15d8 : ffffb587`206b9a50 ffff810b`00000002 fffff806`30c50c00 00000000`00000008 : nt!MiZeroLargePages+0xd08

ffff810b`76d62b60 fffff806`302a29a5 : 00000000`00000000 ffffb587`2069a050 fffff300`00007000 fffff806`30c50c00 : nt!MiZeroLargePageThread+0x88

ffff810b`76d62c10 fffff806`303fc868 : ffff8d80`541e0180 ffffb587`207d1080 fffff806`302a2950 00000000`00000000 : nt!PspSystemThreadStartup+0x55

ffff810b`76d62c60 00000000`00000000 : ffff810b`76d63000 ffff810b`76d5d000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28





SYMBOL_NAME: Ndu!NduOutboundTransportClassify+1a6



MODULE_NAME: Ndu



IMAGE_NAME:  Ndu.sys



STACK_COMMAND: .thread ; .cxr ; kb



BUCKET_ID_FUNC_OFFSET: 1a6



FAILURE_BUCKET_ID: 0x1E_c0000005_STACKPTR_ERROR_Ndu!NduOutboundTransportClassify



OS_VERSION: 10.0.19041.1



BUILDLAB_STR: vb_release



OSPLATFORM_TYPE: x64



OSNAME: Windows 10



FAILURE_ID_HASH: {63910737-ea4e-e75d-e79f-6296ef230e3e}



Followup: MachineOwner

---------



||1:0: kd> lmvm Ndu

Browse full module list

start             end                 module name

fffff806`3e3c0000 fffff806`3e3e7000   Ndu      # (pdb symbols)          C:\ProgramData\Dbg\sym\ndu.pdb\DE8513570D241399F32498307981576C1\ndu.pdb

    Loaded symbol image file: Ndu.sys

Mapped memory image file: C:\ProgramData\Dbg\sym\Ndu.sys\ABC6C89427000\Ndu.sys

Image path: \SystemRoot\system32\drivers\Ndu.sys

Image name: Ndu.sys

    Browse all global symbols  functions  data

    Image was built with /Brepro flag.

    Timestamp:        ABC6C894 (This is a reproducible build file hash, not a timestamp)

CheckSum: 000213E1

ImageSize: 00027000

Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

    Information from resource tables:
 
Çözüm
GlassWire yazılımını kaldırın. Galiba bu uygulama Windows ağ ile çakışmış. O yüzden mavi ekran yemişsiniz. Bu yüzden bu uygulamayı silin.

GlassWire ağ geçmişimizi kontrol eden bir uygulama galiba. Emin değilim.

"sfc /scannow" rehberini uygulayın.

GlassWire yazılımını kaldırın. Galiba bu uygulama Windows ağ ile çakışmış. O yüzden mavi ekran yemişsiniz. Bu yüzden bu uygulamayı silin.

GlassWire ağ geçmişimizi kontrol eden bir uygulama galiba. Emin değilim.

"sfc /scannow" rehberini uygulayın.

 
Çözüm
Ek olarak:
  • MalwareBytes güncel değilse güncelleyin, güncelse kaldırın.
  • BIOS'u sıfırlayın. BIOS pilini çıkararak sıfırlamanız daha sağlıklı olur.
  • Yazıcı bağlı sanırım. Internet üzerinden mi bağlı? Öyle ise hem ağ sürücülerinizi güncelleyin, hem de @283156'in dediği gibi GlassWire yazılımı ile çakışma ihtimali olduğundan o yazılımı kaldırın.
 
Glasswire bir firewall programı. Bazı uygulamaların internete bağlanmasını engellemek için kullanıyorum. Hemen kaldırıyorum, anlık internete bağlanan uygulamaları gösteren tavsiye edeceğiniz bir firewall varsa tavsiyelerinizi bekliyorum.

Ayrıca Malwarebytes kurulu ancak çalıştırmıyorum. Sadece bazen taramalar yapmak için PC'de kurulu duruyor. En iyisi kaldırayım. Tarama yapacağım zaman indirip güncel sürümünü de o şekilde kurmuş olurum.
 
Geçen süre içinde sıkıntı çıktı mı? Hata aldıysanız dosyaları paylaşın, almadıysanız da çözüldü olarak işaretleyebilirsiniz konuyu. Bu sürede hata almadıysanız aynı sebepten daha da almazsınız diye düşünüyorum.
 

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