KMODE_EXCEPTION_NOT_HANDLED Mavi ekran hatası

wolfuztein

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7 Şubat 2017
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Merhabalar, bugün ilk kez mavi ekran hatası aldım daha önce hiç olmamıştı, PC bilgi toplayıp, reset attı sonrasında olmadı. Bu bir sorun teşkil eder mi yoksa bu arada olabiliyor mu? Steam'den bir eşy indirirken video izliyordum video internetten dolayı donuyordu. Ben de geri sarıyordum videoyu sürekli falan derken pat gitti.
Rig: i7 7700K, GTX 1070 Ti, Win 10 Pro orijinal, 2x8 3000 MHz Corsair Vengeance, Corsair Seidon sıvı soğutma, MSI Z270 SLI.
 
Son düzenleyen: Moderatör:
 
Merhabalar, bugün ilk kez mavi ekran hatası aldım daha önce hiç olmamıştı, PC bilgi toplayıp, reset attı sonrasında olmadı. Bu bir sorun teşkil eder mi yoksa bu arada olabiliyor mu? Steam'den bir eşy indirirken video izliyordum video internetten dolayı donuyordu bende geri sarıyordum videoyu sürekli falan derken pat gitti.
Rig: i7 7700K, GTX 1070 Ti, Win 10 Pro orji, 2x8 3000 MHz Corsair Vengeance, Corsair Seidon sıvı soğutma, MSI Z270 SLI.

Hocam uzatmadan Minidump'u atsanız ya. Minidump diye bir şey var o her şeyi anlatıyor zaten...
 
Hocam uzatmadan Minidump'u atsanız ya. Minidump diye bir şey var o her şeyi anlatıyor zaten...
Hocam uzatmadan Minidump'u atsanız ya. Minidump diye bir şey var o her şeyi anlatıyor zaten...

Başka nasıl atılır bilmiyorum umarım atabilmişimdir.
 
Kullandığınız RAM ve anakart uyumlu değil, bu yüzden kaynağın bu olup olmadığını öğrenmeliyiz. Memtest86 ile USB üzerinden RAM testi yapın ve fotoğraf atın.

MSI Afterburner kaldırın, Driver Booster gibi sürücü yükleme programları kullandıysanız format atın.

Chipset ve ağ kartı sürücülerinizi güncelleyin. Ağ sıfırlama yapın.

Kod:
KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80382fd11be, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for win32k.sys

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  18362.1.amd64fre.19h1_release.190318-1202

SYSTEM_MANUFACTURER:  MSI

SYSTEM_PRODUCT_NAME:  MS-7A59

SYSTEM_SKU:  Default string

SYSTEM_VERSION:  1.0

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  1.A0

BIOS_DATE:  06/30/2018

BASEBOARD_MANUFACTURER:  MSI

BASEBOARD_PRODUCT:  Z270 SLI PLUS (MS-7A59)

BASEBOARD_VERSION:  1.0

DUMP_TYPE:  2

BUGCHECK_P1: ffffffffc0000005

BUGCHECK_P2: fffff80382fd11be

BUGCHECK_P3: 0

BUGCHECK_P4: ffffffffffffffff

READ_ADDRESS: fffff8037e5733b8: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
ffffffffffffffff

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>

FAULTING_IP:
NETIO!RtlReturnTimerWheelEntry+ee
fffff803`82fd11be 483910          cmp     qword ptr [rax],rdx

EXCEPTION_PARAMETER2:  ffffffffffffffff

BUGCHECK_STR:  0x1E_c0000005_R

CPU_COUNT: 8

CPU_MHZ: 1068

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 9e

CPU_STEPPING: 9

CPU_MICROCODE: 6,9e,9,0 (F,M,S,R)  SIG: B4'00000000 (cache) B4'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  2

ANALYSIS_SESSION_HOST:  DESKTOP-JC78BRD

ANALYSIS_SESSION_TIME:  06-15-2020 17:53:07.0216

ANALYSIS_VERSION: 10.0.18362.1 amd64fre

EXCEPTION_RECORD:  ffffcd04e086d030 -- (.exr 0xffffcd04e086d030)
ExceptionAddress: ffffcd04e086d260
   ExceptionCode: d6fe14f0
  ExceptionFlags: ffffcd04
NumberParameters: 0

TRAP_FRAME:  ffffc4f68f4916e9 -- (.trap 0xffffc4f68f4916e9)
Unable to read trap frame at ffffc4f6`8f4916e9

LAST_CONTROL_TRANSFER:  from fffff8037e2a696e to fffff8037e1c23a0

STACK_TEXT:
ffff878c`0a86e278 fffff803`7e2a696e : 00000000`0000001e ffffffff`c0000005 fffff803`82fd11be 00000000`00000000 : nt!KeBugCheckEx
ffff878c`0a86e280 fffff803`7e1cb18f : fffff803`7e511000 fffff803`7e000000 0005e344`00ab7000 00000000`0010001f : nt!KiFatalExceptionHandler+0x22
ffff878c`0a86e2c0 fffff803`7e089855 : 00000000`00000000 00000000`00000000 ffff878c`0a86e830 00007fff`ffff0000 : nt!RtlpExecuteHandlerForException+0xf
ffff878c`0a86e2f0 fffff803`7e08ddee : ffff878c`0a86f228 ffff878c`0a86ef70 ffff878c`0a86f228 ffffcd04`db299000 : nt!RtlDispatchException+0x4a5
ffff878c`0a86ea40 fffff803`7e1d431d : ffffcd04`e086d030 00000005`00000000 ffffc4f6`8f4916e9 ffffcd04`db335ca8 : nt!KiDispatchException+0x16e
ffff878c`0a86f0f0 fffff803`7e1d00a0 : 00000000`00000000 ffffcd04`d6402280 ffffcd04`e62bd000 fffff803`7e0ac019 : nt!KiExceptionDispatch+0x11d
ffff878c`0a86f2d0 fffff803`82fd11be : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiGeneralProtectionFault+0x320
ffff878c`0a86f460 fffff803`830fa695 : ffffcd04`db24d9b0 00000000`01f1c7d6 00000000`00140001 00000000`000000ff : NETIO!RtlReturnTimerWheelEntry+0xee
ffff878c`0a86f490 fffff803`830f8c60 : 0000004b`f43ee22c 00000000`00989680 00000000`00000140 ffffcd04`db390808 : tcpip!TcpProcessExpiredTcbTimers+0x235
ffff878c`0a86f5b0 fffff803`7e0506ea : ffffe401`b7e82f80 00000000`00000001 ffffcd04`db3908c0 ffffe401`b7e80180 : tcpip!TcpPeriodicTimeoutHandler+0x3f0
ffff878c`0a86f7f0 fffff803`7e04fd3f : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiExecuteAllDpcs+0x30a
ffff878c`0a86f930 fffff803`7e1c5ece : 00000000`00000000 ffffe401`b7e80180 ffffe401`b7e91240 ffffcd04`e6115080 : nt!KiRetireDpcList+0x1ef
ffff878c`0a86fb60 00000000`00000000 : ffff878c`0a870000 ffff878c`0a869000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x7e


THREAD_SHA1_HASH_MOD_FUNC:  e0d14cd73f62da1bff21c067fddb61ae22c187f1

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  8559b8698765d9cf3b690538ce60a76495d002c6

THREAD_SHA1_HASH_MOD:  3f7952046da93f8cea99c4d89e5b05fa6b80aafe

FOLLOWUP_IP:
NETIO!RtlReturnTimerWheelEntry+ee
fffff803`82fd11be 483910          cmp     qword ptr [rax],rdx

FAULT_INSTR_CODE:  f103948

SYMBOL_STACK_INDEX:  7

SYMBOL_NAME:  NETIO!RtlReturnTimerWheelEntry+ee

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: NETIO

IMAGE_NAME:  NETIO.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  0

IMAGE_VERSION:  10.0.18362.449

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  ee

FAILURE_BUCKET_ID:  0x1E_c0000005_R_NETIO!RtlReturnTimerWheelEntry

BUCKET_ID:  0x1E_c0000005_R_NETIO!RtlReturnTimerWheelEntry

PRIMARY_PROBLEM_CLASS:  0x1E_c0000005_R_NETIO!RtlReturnTimerWheelEntry

TARGET_TIME:  2020-06-14T20:30:30.000Z

OSBUILD:  18362

OSSERVICEPACK:  900

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID:  0

OSBUILD_TIMESTAMP:  2012-07-07 00:22:33

BUILDDATESTAMP_STR:  190318-1202

BUILDLAB_STR:  19h1_release

BUILDOSVER_STR:  10.0.18362.1.amd64fre.19h1_release.190318-1202

ANALYSIS_SESSION_ELAPSED_TIME:  ab36

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x1e_c0000005_r_netio!rtlreturntimerwheelentry

FAILURE_ID_HASH:  {5056236a-a631-6593-ef58-a885bcbd75c9}

Followup:     MachineOwner
---------
 
Kullandığınız RAM ve anakart uyumlu değil, bu yüzden kaynağın bu olup olmadığını öğrenmeliyiz. Memtest86 ile USB üzerinden RAM testi yapın ve fotoğraf atın.

MSI Afterburner kaldırın, Driver Booster gibi sürücü yükleme programları kullandıysanız format atın.

Chipset ve ağ kartı sürücülerinizi güncelleyin. Ağ sıfırlama yapın.

Kod:
KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck. Usually the exception address pinpoints.
the driver/function that caused the problem. Always note this address.
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled.
Arg2: fffff80382fd11be, The address that the exception occurred at.
Arg3: 0000000000000000, Parameter 0 of the exception.
Arg4: ffffffffffffffff, Parameter 1 of the exception.

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for win32k.sys.

KEY_VALUES_STRING: 1.

PROCESSES_ANALYSIS: 1.

SERVICE_ANALYSIS: 1.

STACKHASH_ANALYSIS: 1.

TIMELINE_ANALYSIS: 1.

DUMP_CLASS: 1.

DUMP_QUALIFIER: 400.

BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202.

SYSTEM_MANUFACTURER: MSI.

SYSTEM_PRODUCT_NAME: MS-7A59.

SYSTEM_SKU: Default string.

SYSTEM_VERSION: 1.0.

BIOS_VENDOR: American Megatrends Inc.

BIOS_VERSION: 1.A0.

BIOS_DATE: 06/30/2018.

BASEBOARD_MANUFACTURER: MSI.

BASEBOARD_PRODUCT: Z270 SLI PLUS (MS-7A59)

BASEBOARD_VERSION: 1.0.

DUMP_TYPE: 2.

BUGCHECK_P1: ffffffffc0000005.

BUGCHECK_P2: fffff80382fd11be.

BUGCHECK_P3: 0.

BUGCHECK_P4: ffffffffffffffff.

READ_ADDRESS: fffff8037e5733b8: Unable to get MiVisibleState.
Unable to get NonPagedPoolStart.
Unable to get NonPagedPoolEnd.
Unable to get PagedPoolStart.
Unable to get PagedPoolEnd.
ffffffffffffffff.

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>

FAULTING_IP:
NETIO!RtlReturnTimerWheelEntry+ee.
fffff803`82fd11be 483910 cmp qword ptr [rax],rdx.

EXCEPTION_PARAMETER2: ffffffffffffffff.

BUGCHECK_STR: 0x1E_c0000005_R.

CPU_COUNT: 8.

CPU_MHZ: 1068.

CPU_VENDOR: GenuineIntel.

CPU_FAMILY: 6.

CPU_MODEL: 9e.

CPU_STEPPING: 9.

CPU_MICROCODE: 6,9e,9,0 (F,M,S,R) SIG: B4'00000000 (cache) B4'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1.

CUSTOMER_CRASH_COUNT: 1.

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT.

PROCESS_NAME: System.

CURRENT_IRQL: 2.

ANALYSIS_SESSION_HOST: DESKTOP-JC78BRD.

ANALYSIS_SESSION_TIME: 06-15-2020 17:53:07.0216.

ANALYSIS_VERSION: 10.0.18362.1 amd64fre.

EXCEPTION_RECORD: ffffcd04e086d030 -- (.exr 0xffffcd04e086d030)
ExceptionAddress: ffffcd04e086d260.
ExceptionCode: d6fe14f0.
ExceptionFlags: ffffcd04.
NumberParameters: 0.

TRAP_FRAME: ffffc4f68f4916e9 -- (.trap 0xffffc4f68f4916e9)
Unable to read trap frame at ffffc4f6`8f4916e9.

LAST_CONTROL_TRANSFER: from fffff8037e2a696e to fffff8037e1c23a0.

STACK_TEXT:
ffff878c`0a86e278 fffff803`7e2a696e : 00000000`0000001e ffffffff`c0000005 fffff803`82fd11be 00000000`00000000 : nt!KeBugCheckEx.
ffff878c`0a86e280 fffff803`7e1cb18f : fffff803`7e511000 fffff803`7e000000 0005e344`00ab7000 00000000`0010001f : nt!KiFatalExceptionHandler+0x22.
ffff878c`0a86e2c0 fffff803`7e089855 : 00000000`00000000 00000000`00000000 ffff878c`0a86e830 00007fff`ffff0000 : nt!RtlpExecuteHandlerForException+0xf.
ffff878c`0a86e2f0 fffff803`7e08ddee : ffff878c`0a86f228 ffff878c`0a86ef70 ffff878c`0a86f228 ffffcd04`db299000 : nt!RtlDispatchException+0x4a5.
ffff878c`0a86ea40 fffff803`7e1d431d : ffffcd04`e086d030 00000005`00000000 ffffc4f6`8f4916e9 ffffcd04`db335ca8 : nt!KiDispatchException+0x16e.
ffff878c`0a86f0f0 fffff803`7e1d00a0 : 00000000`00000000 ffffcd04`d6402280 ffffcd04`e62bd000 fffff803`7e0ac019 : nt!KiExceptionDispatch+0x11d.
ffff878c`0a86f2d0 fffff803`82fd11be : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiGeneralProtectionFault+0x320.
ffff878c`0a86f460 fffff803`830fa695 : ffffcd04`db24d9b0 00000000`01f1c7d6 00000000`00140001 00000000`000000ff : NETIO!RtlReturnTimerWheelEntry+0xee.
ffff878c`0a86f490 fffff803`830f8c60 : 0000004b`f43ee22c 00000000`00989680 00000000`00000140 ffffcd04`db390808 : tcpip!TcpProcessExpiredTcbTimers+0x235.
ffff878c`0a86f5b0 fffff803`7e0506ea : ffffe401`b7e82f80 00000000`00000001 ffffcd04`db3908c0 ffffe401`b7e80180 : tcpip!TcpPeriodicTimeoutHandler+0x3f0.
ffff878c`0a86f7f0 fffff803`7e04fd3f : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiExecuteAllDpcs+0x30a.
ffff878c`0a86f930 fffff803`7e1c5ece : 00000000`00000000 ffffe401`b7e80180 ffffe401`b7e91240 ffffcd04`e6115080 : nt!KiRetireDpcList+0x1ef.
ffff878c`0a86fb60 00000000`00000000 : ffff878c`0a870000 ffff878c`0a869000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x7e.

THREAD_SHA1_HASH_MOD_FUNC: e0d14cd73f62da1bff21c067fddb61ae22c187f1.

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 8559b8698765d9cf3b690538ce60a76495d002c6.

THREAD_SHA1_HASH_MOD: 3f7952046da93f8cea99c4d89e5b05fa6b80aafe.

FOLLOWUP_IP:
NETIO!RtlReturnTimerWheelEntry+ee.
fffff803`82fd11be 483910 cmp qword ptr [rax],rdx.

FAULT_INSTR_CODE: f103948.

SYMBOL_STACK_INDEX: 7.

SYMBOL_NAME: NETIO!RtlReturnTimerWheelEntry+ee.

FOLLOWUP_NAME: MachineOwner.

MODULE_NAME: NETIO.

IMAGE_NAME: NETIO.SYS.

DEBUG_FLR_IMAGE_TIMESTAMP: 0.

IMAGE_VERSION: 10.0.18362.449.

STACK_COMMAND: .thread ; .cxr ; kb.

BUCKET_ID_FUNC_OFFSET: ee.

FAILURE_BUCKET_ID: 0x1E_c0000005_R_NETIO!RtlReturnTimerWheelEntry.

BUCKET_ID: 0x1E_c0000005_R_NETIO!RtlReturnTimerWheelEntry.

PRIMARY_PROBLEM_CLASS: 0x1E_c0000005_R_NETIO!RtlReturnTimerWheelEntry.

TARGET_TIME: 2020-06-14T20:30:30.000Z.

OSBUILD: 18362.

OSSERVICEPACK: 900.

SERVICEPACK_NUMBER: 0.

OS_REVISION: 0.

SUITE_MASK: 272.

PRODUCT_TYPE: 1.

OSPLATFORM_TYPE: x64.

OSNAME: Windows 10.

OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS.

OS_LOCALE:

USER_LCID: 0.

OSBUILD_TIMESTAMP: 2012-07-07 00:22:33.

BUILDDATESTAMP_STR: 190318-1202.

BUILDLAB_STR: 19h1_release.

BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202.

ANALYSIS_SESSION_ELAPSED_TIME: ab36.

ANALYSIS_SOURCE: KM.

FAILURE_ID_HASH_STRING: km:0x1e_c0000005_r_netio!rtlreturntimerwheelentry.

FAILURE_ID_HASH: {5056236a-a631-6593-ef58-a885bcbd75c9}

Followup: MachineOwner.
---------

Dediğiniz testi başlattımda en son neyin fotoğrafını atacağım doküman çıkarıyor mu?
 

Dosya Ekleri

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Evet, 2 ihtimal var:
  • RAM arızası.
  • Uyumsuzluk.
Kullandığınız RAM zaten destek listesinde yok, bir de hata buldu test. Sonuç itibariyle RAM değiştirmeniz lazım.

Alla alla 1 senedir ben bu RAM'leri kullandım, oyunlarda donmalar falan ondan mı yaşıyordum. Anlık donmalar, stuttering falan oluyordu. Neredeyse her oyunda ama bazen de olmuyordu en kötüsü fare hareketlerinde çok fazla stuttering oluyordu sağa sola çevirirken. 🤦Destek listeye nerden bakılıyor.
Evet, 2 ihtimal var:
  • RAM arızası.
  • Uyumsuzluk.
Kullandığınız RAM zaten destek listesinde yok, bir de hata buldu test. Sonuç itibariyle RAM değiştirmeniz lazım.
Ben bu anakartta bu ramlerle ne oyunlar bitirdim kimse demedi uyumsuz diye bu güne kadar niye hata vermediki? 😃
 

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