Mavi ekran hatası

İşletim sistemi
Windows 11
Benim analizime göre sorunun "donanım" kaynaklı olduğu gözüküyor. Sorun çıkaran ise muhtemelen sisteme bağlı olan bir güvenlik kamerası / IP kamerası. Donanımı sistemden çıkarıp bir süre o şekilde test edip bizlere bildirir misiniz? Hata sanıyorum ki iVMS320 (Video Manage System 320) yazılımını açmaya çalışırken oluşmuş.

Kod:
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the BugCheck
Arg2: ffffba49378314f6, Address of the instruction which caused the BugCheck
Arg3: ffffcb8da70d6160, Address of the context record for the exception that caused the BugCheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 4030

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 74027

    Key  : Analysis.Init.CPU.mSec
    Value: 749

    Key  : Analysis.Init.Elapsed.mSec
    Value: 5408

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 94

    Key  : WER.OS.Branch
    Value: co_release

    Key  : WER.OS.Timestamp
    Value: 2021-06-04T16:28:00Z

    Key  : WER.OS.Version
    Value: 10.0.22000.1


FILE_IN_CAB:  120621-6265-01.dmp

BUGCHECK_CODE:  3b

BUGCHECK_P1: c0000005

BUGCHECK_P2: ffffba49378314f6

BUGCHECK_P3: ffffcb8da70d6160

BUGCHECK_P4: 0

CONTEXT:  ffffcb8da70d6160 -- (.cxr 0xffffcb8da70d6160)
rax=ffffba0ec0605b68 rbx=ffffba4937a656c8 rcx=fffff80206210180
rdx=0000000000000000 rsi=000000004b0110dc rdi=000000004b0110dc
rip=ffffba49378314f6 rsp=ffffcb8da70d6b80 rbp=ffffcb8da70d6be9
 r8=0000000000000000  r9=0000000000000000 r10=0000000000000000
r11=ffffcb8da70d6b10 r12=ffffba4937a65718 r13=ffffcb8da70d78c0
r14=0000000000000000 r15=ffffba4937a656e8
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00050282
win32kbase!ReleaseCacheDC+0xd6:
ffffba49`378314f6 f6              ???
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  iVMS 320.exe

MISALIGNED_IP:
win32kbase!ReleaseCacheDC+d6
ffffba49`378314f6 f6              ???

STACK_TEXT:
ffffcb8d`a70d6b80 ffffba49`3781feb8     : 00000000`4b0110dc 00000000`00000000 00000000`4b0110dc ffffba49`37dc7d91 : win32kbase!ReleaseCacheDC+0xd6
ffffcb8d`a70d6c50 ffffba49`37dc7bcf     : ffffbb0f`93f6f000 ffffbb0f`93f6f000 ffffba0e`c0a76010 00000000`00000000 : win32kbase!UserReleaseDC+0x18
ffffcb8d`a70d6c80 ffffba49`3798cd35     : 00000000`00000000 00000000`00000000 00000000`00000000 00000002`00e80000 : win32kfull!DxgkEngReleaseDC+0x2f
ffffcb8d`a70d6cb0 fffff802`1f926df1     : ffffcb8d`a70d7900 ffffcb8d`a70d77f8 ffffcb8d`a70d77f8 ffffcb8d`a70d7908 : win32kbase!DwmSyncFlushAndWaitForBatch+0x845
ffffcb8d`a70d6ce0 fffff802`1f95c47e     : ffffcb8d`a70d7240 ffffa707`fe932010 ffffcb8d`a70d7900 fffff802`2f801000 : dxgkrnl!SubmitPresentHistoryToken+0x301
ffffcb8d`a70d7120 fffff802`1f960cac     : ffffbb0f`9b4ac0d0 ffffa707`fe932010 ffffcb8d`a70d7a60 00000000`00000000 : dxgkrnl!DXGCONTEXT::Present+0x124e
ffffcb8d`a70d7710 fffff802`08a27f75     : ffffbb0f`9825e080 ffffbb0f`9825e080 00000000`08090000 ffffbb0f`9825e080 : dxgkrnl!DxgkPresent+0x83c
ffffcb8d`a70d79e0 00007ffe`ff3457c4     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
00000000`08d2ddc8 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffe`ff3457c4


SYMBOL_NAME:  win32kbase!ReleaseCacheDC+d6

MODULE_NAME: hardware

IMAGE_NAME:  hardware

IMAGE_VERSION:  10.0.22000.347

STACK_COMMAND:  .cxr 0xffffcb8da70d6160 ; kb

FAILURE_BUCKET_ID:  IP_MISALIGNED_win32kbase.sys

OS_VERSION:  10.0.22000.1

BUILDLAB_STR:  co_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {1b8016c6-78a7-5881-8c18-2704f15d4870}

Followup:     MachineOwner
 

Geri
Yukarı