Mavi Ekran - Minidump dosya analizi

pompacibasi

Kilopat
Katılım
6 Ağustos 2015
Mesajlar
66
Merhaba;
Bir süredir bilgisayarımı her açtığımda mavi ekran hatası ile karşılaşıyorum. Güncel Sürücüler, tekrardan Windows kurulumu yapmama rağmen sorun çözülemedi. Minidump dosyasını analiz ettim ancak sonucunu anlayamadım. Minidump sonucundan anlayacak arkadaşlar yardımcı olursa sevinirim. Yardımlarınız için teşekkürler.

minidump - google drive
 
Lan sürücüsünü güncelle.


Intel ile alakalı tüm sürücüleri güncelle. Aşağıdan aracı indir ve tarama gerçekleştir.


Eğer BlueStacks vs. Gibi Android emulator gibi şeyler kullanmıyorsan sanallaştırmayı kapatın genellikle mavi ekran sorunlara neden olurlar.

Kod:
19: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000008, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff8022d585195, address which referenced memory

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for rtf64x64.sys

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 4030

    Key  : Analysis.Elapsed.mSec
    Value: 6704

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 421

    Key  : Analysis.Init.Elapsed.mSec
    Value: 2694

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 89

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0xd1

    Key  : Failure.Bucket
    Value: AV_rtf64x64!unknown_function

    Key  : Failure.Hash
    Value: {91d6f247-f02b-bde9-35b3-efc844316e53}

    Key  : Hypervisor.Enlightenments.ValueHex
    Value: 1417df84

    Key  : Hypervisor.Flags.AnyHypervisorPresent
    Value: 1

    Key  : Hypervisor.Flags.ApicEnlightened
    Value: 0

    Key  : Hypervisor.Flags.ApicVirtualizationAvailable
    Value: 1

    Key  : Hypervisor.Flags.AsyncMemoryHint
    Value: 0

    Key  : Hypervisor.Flags.CoreSchedulerRequested
    Value: 0

    Key  : Hypervisor.Flags.CpuManager
    Value: 1

    Key  : Hypervisor.Flags.DeprecateAutoEoi
    Value: 1

    Key  : Hypervisor.Flags.DynamicCpuDisabled
    Value: 1

    Key  : Hypervisor.Flags.Epf
    Value: 0

    Key  : Hypervisor.Flags.ExtendedProcessorMasks
    Value: 1

    Key  : Hypervisor.Flags.HardwareMbecAvailable
    Value: 1

    Key  : Hypervisor.Flags.MaxBankNumber
    Value: 0

    Key  : Hypervisor.Flags.MemoryZeroingControl
    Value: 0

    Key  : Hypervisor.Flags.NoExtendedRangeFlush
    Value: 0

    Key  : Hypervisor.Flags.NoNonArchCoreSharing
    Value: 1

    Key  : Hypervisor.Flags.Phase0InitDone
    Value: 1

    Key  : Hypervisor.Flags.PowerSchedulerQos
    Value: 0

    Key  : Hypervisor.Flags.RootScheduler
    Value: 0

    Key  : Hypervisor.Flags.SynicAvailable
    Value: 1

    Key  : Hypervisor.Flags.UseQpcBias
    Value: 0

    Key  : Hypervisor.Flags.Value
    Value: 21631230

    Key  : Hypervisor.Flags.ValueHex
    Value: 14a10fe

    Key  : Hypervisor.Flags.VpAssistPage
    Value: 1

    Key  : Hypervisor.Flags.VsmAvailable
    Value: 1

    Key  : Hypervisor.RootFlags.AccessStats
    Value: 1

    Key  : Hypervisor.RootFlags.CrashdumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.CreateVirtualProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.DisableHyperthreading
    Value: 0

    Key  : Hypervisor.RootFlags.HostTimelineSync
    Value: 1

    Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
    Value: 0

    Key  : Hypervisor.RootFlags.IsHyperV
    Value: 1

    Key  : Hypervisor.RootFlags.LivedumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.MapDeviceInterrupt
    Value: 1

    Key  : Hypervisor.RootFlags.MceEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.Nested
    Value: 0

    Key  : Hypervisor.RootFlags.StartLogicalProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.Value
    Value: 1015

    Key  : Hypervisor.RootFlags.ValueHex
    Value: 3f7

    Key  : WER.OS.Branch
    Value: ni_release

    Key  : WER.OS.Version
    Value: 10.0.22621.1


BUGCHECK_CODE:  d1

BUGCHECK_P1: 8

BUGCHECK_P2: 2

BUGCHECK_P3: 0

BUGCHECK_P4: fffff8022d585195

FILE_IN_CAB:  062523-16109-01.dmp

TAG_NOT_DEFINED_202b:  *** Unknown TAG in analysis list 202b


READ_ADDRESS: fffff80229d1c468: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
 0000000000000008

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

TRAP_FRAME:  ffff828c24486a90 -- (.trap 0xffff828c24486a90)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=ffffce0fa73d4cc0
rdx=ffffce0fa73d4cc0 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8022d585195 rsp=ffff828c24486c20 rbp=ffffce0f9f08b650
 r8=ffffce0f9cb240d0  r9=0000000000000000 r10=00000000ffffffff
r11=0000000000003130 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po cy
rtf64x64+0x5195:
fffff802`2d585195 48397808        cmp     qword ptr [rax+8],rdi ds:00000000`00000008=????????????????
Resetting default scope

STACK_TEXT:
ffff828c`24486948 fffff802`2943e2a9     : 00000000`0000000a 00000000`00000008 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
ffff828c`24486950 fffff802`29439934     : fffff802`29000000 ffffce0f`9cb27130 ffffce0f`87010140 00000000`00000000 : nt!KiBugCheckDispatch+0x69
ffff828c`24486a90 fffff802`2d585195     : 00000000`00000000 ffffce0f`9f08b650 fffff802`2bea3048 ffffce0f`8ec85bc0 : nt!KiPageFault+0x474
ffff828c`24486c20 00000000`00000000     : ffffce0f`9f08b650 fffff802`2bea3048 ffffce0f`8ec85bc0 ffffce0f`8ec85bc0 : rtf64x64+0x5195


SYMBOL_NAME:  rtf64x64+5195

MODULE_NAME: rtf64x64

IMAGE_NAME:  rtf64x64.sys

STACK_COMMAND:  .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET:  5195

FAILURE_BUCKET_ID:  AV_rtf64x64!unknown_function

OS_VERSION:  10.0.22621.1

BUILDLAB_STR:  ni_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {91d6f247-f02b-bde9-35b3-efc844316e53}

Followup:     MachineOwner
---------
 

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