Çözüldü MSI GF63 thin 9SC mavi ekran sorunu

kedivan · 29 Kasım 2019

Selam dün MSI GF63 thin 9SC laptopu elime ulaştı.
Fakat dünden beri bilgisayarım 2 kere mavi ekran verdi.
Birinde Apex Legends açılıyordu diğerinde Speedtest yapıyordum.
Ne olur yardımcı olun 1 günlük bilgisayarım neden böyle yapıyor?

Minidump.

Google

MUZAFFERENES · 29 Kasım 2019

Geçmiş olsun. Eğer bilgisayarınız freedos olarak geldiyse büyük ihtimalle kurduğunuz orjinal olmayan ve sağlam da olmayan window kurulumunuzdan kaynaklanıyor. Kısa süre içerinde başka bir siteden indirdiğiniz windows ile tekrar kurulum yapın probleminiz çözülecektir büyük ihtimalle. Çözülmez ise iade talebi oluşturmanızı tavsiye ederim.

MayCrasH · 29 Kasım 2019

Ekran kartı sürücüsünü Güvenli mod da DDU ile eski sürücüyü silip yeni ve en güncel olanını yükleyin, dikkat edin internetiniz kapalı olsun siz yeni sürücüyü kurar iken Windows arka da eski tarihten kalma bir sürücüyü yükler ve sizde sürücüyü yükleyince üst üste sürücü kurmuş olursunuz.

Rehber: DDU ile Sürücü Kaldırma Rehberi

Display Driver Uninstaller (DDU), zamanla bilgisayara takılan farklı monitörler, üst üste güncellenen sürücüler ve Windows güncellemeleri sonrası biriken kayıt defteri ve sürücü dosyalarını silerek temiz bir sürücü kurulumunun yolunu açan kullanışlı bir araçtır. Adım adım sürücü temizliği...

www.technopat.net

Kod:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffffb6826db7d010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff80594be7498, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

Debugging Details:
------------------

Unable to load image \SystemRoot\System32\DriverStore\FileRepository\nvmi.inf_amd64_5978f3ca65eed80e\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** WARNING: Unable to verify timestamp for win32k.sys

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  18362.1.amd64fre.19h1_release.190318-1202

SYSTEM_MANUFACTURER:  Micro-Star International Co., Ltd.

SYSTEM_PRODUCT_NAME:  GF63 Thin 9SC

SYSTEM_SKU:  16R3.1

SYSTEM_VERSION:  REV:1.0

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  E16R3IMS.106

BIOS_DATE:  07/18/2019

BASEBOARD_MANUFACTURER:  Micro-Star International Co., Ltd.

BASEBOARD_PRODUCT:  MS-16R3

BASEBOARD_VERSION:  REV:1.0

DUMP_TYPE:  2

BUGCHECK_P1: ffffb6826db7d010

BUGCHECK_P2: fffff80594be7498

BUGCHECK_P3: ffffffffc000009a

BUGCHECK_P4: 4

FAULTING_IP:
nvlddmkm+bc7498
fffff805`94be7498 48ff2571d6dfff  jmp     qword ptr [nvlddmkm+0x9c4b10 (fffff805`949e4b10)]

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CPU_COUNT: 8

CPU_MHZ: 960

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 9e

CPU_STEPPING: a

CPU_MICROCODE: 6,9e,a,0 (F,M,S,R)  SIG: B4'00000000 (cache) B4'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  DESKTOP-18V31A3

ANALYSIS_SESSION_TIME:  11-29-2019 16:32:35.0465

ANALYSIS_VERSION: 10.0.18362.1 x86fre

STACK_TEXT: 
ffff940b`ebb4f928 fffff805`903109ba : 00000000`00000116 ffffb682`6db7d010 fffff805`94be7498 ffffffff`c000009a : nt!KeBugCheckEx
ffff940b`ebb4f930 fffff805`902c7d54 : fffff805`94be7498 ffffb682`680329a0 00000000`01000000 ffffb682`68032a38 : dxgkrnl!TdrBugcheckOnTimeout+0xfe
ffff940b`ebb4f970 fffff805`902c0bad : ffffb682`68033000 ffffb682`680339e0 00000000`00000001 00000000`00000001 : dxgkrnl!ADAPTER_RENDER::Reset+0x174
ffff940b`ebb4f9a0 fffff805`903100f5 : 00000000`00000100 ffffb682`6674db20 00000000`00000000 ffffb682`5ff87240 : dxgkrnl!DXGADAPTER::Reset+0x4bd
ffff940b`ebb4fa10 fffff805`90310257 : 00000000`00000800 ffffb682`5c304f10 ffffb682`5c298010 fffff805`77a8c220 : dxgkrnl!TdrResetFromTimeout+0x15
ffff940b`ebb4fa40 fffff805`77abd465 : ffffb682`5ff87240 fffff805`90310230 ffffb682`5c298010 fffff805`77e6c120 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x27
ffff940b`ebb4fa70 fffff805`77b2a725 : ffffb682`5ff87240 00000000`00000080 ffffb682`5c2d1080 000024ef`bd9bbfff : nt!ExpWorkerThread+0x105
ffff940b`ebb4fb10 fffff805`77bc886a : ffffe281`37000180 ffffb682`5ff87240 fffff805`77b2a6d0 00000000`00000000 : nt!PspSystemThreadStartup+0x55
ffff940b`ebb4fb60 00000000`00000000 : ffff940b`ebb50000 ffff940b`ebb49000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x2a


THREAD_SHA1_HASH_MOD_FUNC:  56a150c818aff348d17e35fc9e822916b6c0190b

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  90e9bb43f3341ea861f54a520b56b2eb259b9132

THREAD_SHA1_HASH_MOD:  3225689ea8bf23dca00cdfd517975e0703e07271

FOLLOWUP_IP:
nvlddmkm+bc7498
fffff805`94be7498 48ff2571d6dfff  jmp     qword ptr [nvlddmkm+0x9c4b10 (fffff805`949e4b10)]

FAULT_INSTR_CODE:  7125ff48

SYMBOL_NAME:  nvlddmkm+bc7498

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5ceae05f

STACK_COMMAND:  .thread ; .cxr ; kb

FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys

PRIMARY_PROBLEM_CLASS:  0x116_IMAGE_nvlddmkm.sys

TARGET_TIME:  2019-11-29T12:58:00.000Z

OSBUILD:  18362

OSSERVICEPACK:  418

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE: 

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  190318-1202

BUILDLAB_STR:  19h1_release

BUILDOSVER_STR:  10.0.18362.1.amd64fre.19h1_release.190318-1202

ANALYSIS_SESSION_ELAPSED_TIME:  79ef

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x116_image_nvlddmkm.sys

FAILURE_ID_HASH:  {c89bfe8c-ed39-f658-ef27-f2898997fdbd}

Followup:     MachineOwner
---------
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffff9d0f727d1010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8024f447498, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

Debugging Details:
------------------

Unable to load image \SystemRoot\System32\DriverStore\FileRepository\nvmi.inf_amd64_5978f3ca65eed80e\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** WARNING: Unable to verify timestamp for win32k.sys

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  18362.1.amd64fre.19h1_release.190318-1202

SYSTEM_MANUFACTURER:  Micro-Star International Co., Ltd.

SYSTEM_PRODUCT_NAME:  GF63 Thin 9SC

SYSTEM_SKU:  16R3.1

SYSTEM_VERSION:  REV:1.0

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  E16R3IMS.106

BIOS_DATE:  07/18/2019

BASEBOARD_MANUFACTURER:  Micro-Star International Co., Ltd.

BASEBOARD_PRODUCT:  MS-16R3

BASEBOARD_VERSION:  REV:1.0

DUMP_TYPE:  2

BUGCHECK_P1: ffff9d0f727d1010

BUGCHECK_P2: fffff8024f447498

BUGCHECK_P3: ffffffffc000009a

BUGCHECK_P4: 4

FAULTING_IP:
nvlddmkm+bc7498
fffff802`4f447498 48ff2571d6dfff  jmp     qword ptr [nvlddmkm+0x9c4b10 (fffff802`4f244b10)]

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CPU_COUNT: 8

CPU_MHZ: 960

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 9e

CPU_STEPPING: a

CPU_MICROCODE: 6,9e,a,0 (F,M,S,R)  SIG: B4'00000000 (cache) B4'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  DESKTOP-18V31A3

ANALYSIS_SESSION_TIME:  11-29-2019 16:32:31.0337

ANALYSIS_VERSION: 10.0.18362.1 x86fre

STACK_TEXT: 
ffffbf81`b1947928 fffff802`4b7109ba : 00000000`00000116 ffff9d0f`727d1010 fffff802`4f447498 ffffffff`c000009a : nt!KeBugCheckEx
ffffbf81`b1947930 fffff802`4b6c7d54 : fffff802`4f447498 ffff9d0f`6d5aa9a0 00000000`01000000 ffff9d0f`6d5aaa38 : dxgkrnl!TdrBugcheckOnTimeout+0xfe
ffffbf81`b1947970 fffff802`4b6c0bad : ffff9d0f`6d5ab000 ffff9d0f`6d5ab9e0 00000000`00000001 00000000`00000001 : dxgkrnl!ADAPTER_RENDER::Reset+0x174
ffffbf81`b19479a0 fffff802`4b7100f5 : ffffff9c`00000100 ffff9d0f`6bcabb20 ffff9d0f`6fcd1500 ffff9d0f`6a192040 : dxgkrnl!DXGADAPTER::Reset+0x4bd
ffffbf81`b1947a10 fffff802`4b710257 : 00000000`00000100 fffff802`32238bc0 ffff9d0f`61898010 fffff802`31ee07d0 : dxgkrnl!TdrResetFromTimeout+0x15
ffffbf81`b1947a40 fffff802`31ebd465 : ffff9d0f`6a192040 fffff802`4b710230 ffff9d0f`61898010 ffff9d0f`6a192040 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x27
ffffbf81`b1947a70 fffff802`31f2a725 : ffff9d0f`6a192040 00000000`00000080 ffff9d0f`618e3140 000024ef`bd9bbfff : nt!ExpWorkerThread+0x105
ffffbf81`b1947b10 fffff802`31fc886a : fffff802`303b1180 ffff9d0f`6a192040 fffff802`31f2a6d0 00000000`00000000 : nt!PspSystemThreadStartup+0x55
ffffbf81`b1947b60 00000000`00000000 : ffffbf81`b1948000 ffffbf81`b1941000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x2a


THREAD_SHA1_HASH_MOD_FUNC:  56a150c818aff348d17e35fc9e822916b6c0190b

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  90e9bb43f3341ea861f54a520b56b2eb259b9132

THREAD_SHA1_HASH_MOD:  3225689ea8bf23dca00cdfd517975e0703e07271

FOLLOWUP_IP:
nvlddmkm+bc7498
fffff802`4f447498 48ff2571d6dfff  jmp     qword ptr [nvlddmkm+0x9c4b10 (fffff802`4f244b10)]

FAULT_INSTR_CODE:  7125ff48

SYMBOL_NAME:  nvlddmkm+bc7498

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5ceae05f

STACK_COMMAND:  .thread ; .cxr ; kb

FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys

PRIMARY_PROBLEM_CLASS:  0x116_IMAGE_nvlddmkm.sys

TARGET_TIME:  2019-11-29T08:48:00.000Z

OSBUILD:  18362

OSSERVICEPACK:  418

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE: 

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  190318-1202

BUILDLAB_STR:  19h1_release

BUILDOSVER_STR:  10.0.18362.1.amd64fre.19h1_release.190318-1202

ANALYSIS_SESSION_ELAPSED_TIME:  8a84

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x116_image_nvlddmkm.sys

FAILURE_ID_HASH:  {c89bfe8c-ed39-f658-ef27-f2898997fdbd}

Followup:     MachineOwner
---------

kedivan · 29 Kasım 2019

MayCrasH dedi:

Ekran kartı sürücüsünü Güvenli mod da DDU ile eski sürücüyü silip yeni ve en güncel olanını yükleyin, dikkat edin internetiniz kapalı olsun siz yeni sürücüyü kurar iken Windows arka da eski tarihten kalma bir sürücüyü yükler ve sizde sürücüyü yükleyince üst üste sürücü kurmuş olursunuz.

Rehber: DDU ile Sürücü Kaldırma Rehberi

Display Driver Uninstaller (DDU), zamanla bilgisayara takılan farklı monitörler, üst üste güncellenen sürücüler ve Windows güncellemeleri sonrası biriken kayıt defteri ve sürücü dosyalarını silerek temiz bir sürücü kurulumunun yolunu açan kullanışlı bir araçtır. Adım adım sürücü temizliği...

www.technopat.net

Kod:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffffb6826db7d010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff80594be7498, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

Debugging Details:
------------------

Unable to load image \SystemRoot\System32\DriverStore\FileRepository\nvmi.inf_amd64_5978f3ca65eed80e\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** WARNING: Unable to verify timestamp for win32k.sys

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  18362.1.amd64fre.19h1_release.190318-1202

SYSTEM_MANUFACTURER:  Micro-Star International Co., Ltd.

SYSTEM_PRODUCT_NAME:  GF63 Thin 9SC

SYSTEM_SKU:  16R3.1

SYSTEM_VERSION:  REV:1.0

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  E16R3IMS.106

BIOS_DATE:  07/18/2019

BASEBOARD_MANUFACTURER:  Micro-Star International Co., Ltd.

BASEBOARD_PRODUCT:  MS-16R3

BASEBOARD_VERSION:  REV:1.0

DUMP_TYPE:  2

BUGCHECK_P1: ffffb6826db7d010

BUGCHECK_P2: fffff80594be7498

BUGCHECK_P3: ffffffffc000009a

BUGCHECK_P4: 4

FAULTING_IP:
nvlddmkm+bc7498
fffff805`94be7498 48ff2571d6dfff  jmp     qword ptr [nvlddmkm+0x9c4b10 (fffff805`949e4b10)]

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CPU_COUNT: 8

CPU_MHZ: 960

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 9e

CPU_STEPPING: a

CPU_MICROCODE: 6,9e,a,0 (F,M,S,R)  SIG: B4'00000000 (cache) B4'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  DESKTOP-18V31A3

ANALYSIS_SESSION_TIME:  11-29-2019 16:32:35.0465

ANALYSIS_VERSION: 10.0.18362.1 x86fre

STACK_TEXT:
ffff940b`ebb4f928 fffff805`903109ba : 00000000`00000116 ffffb682`6db7d010 fffff805`94be7498 ffffffff`c000009a : nt!KeBugCheckEx
ffff940b`ebb4f930 fffff805`902c7d54 : fffff805`94be7498 ffffb682`680329a0 00000000`01000000 ffffb682`68032a38 : dxgkrnl!TdrBugcheckOnTimeout+0xfe
ffff940b`ebb4f970 fffff805`902c0bad : ffffb682`68033000 ffffb682`680339e0 00000000`00000001 00000000`00000001 : dxgkrnl!ADAPTER_RENDER::Reset+0x174
ffff940b`ebb4f9a0 fffff805`903100f5 : 00000000`00000100 ffffb682`6674db20 00000000`00000000 ffffb682`5ff87240 : dxgkrnl!DXGADAPTER::Reset+0x4bd
ffff940b`ebb4fa10 fffff805`90310257 : 00000000`00000800 ffffb682`5c304f10 ffffb682`5c298010 fffff805`77a8c220 : dxgkrnl!TdrResetFromTimeout+0x15
ffff940b`ebb4fa40 fffff805`77abd465 : ffffb682`5ff87240 fffff805`90310230 ffffb682`5c298010 fffff805`77e6c120 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x27
ffff940b`ebb4fa70 fffff805`77b2a725 : ffffb682`5ff87240 00000000`00000080 ffffb682`5c2d1080 000024ef`bd9bbfff : nt!ExpWorkerThread+0x105
ffff940b`ebb4fb10 fffff805`77bc886a : ffffe281`37000180 ffffb682`5ff87240 fffff805`77b2a6d0 00000000`00000000 : nt!PspSystemThreadStartup+0x55
ffff940b`ebb4fb60 00000000`00000000 : ffff940b`ebb50000 ffff940b`ebb49000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x2a


THREAD_SHA1_HASH_MOD_FUNC:  56a150c818aff348d17e35fc9e822916b6c0190b

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  90e9bb43f3341ea861f54a520b56b2eb259b9132

THREAD_SHA1_HASH_MOD:  3225689ea8bf23dca00cdfd517975e0703e07271

FOLLOWUP_IP:
nvlddmkm+bc7498
fffff805`94be7498 48ff2571d6dfff  jmp     qword ptr [nvlddmkm+0x9c4b10 (fffff805`949e4b10)]

FAULT_INSTR_CODE:  7125ff48

SYMBOL_NAME:  nvlddmkm+bc7498

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5ceae05f

STACK_COMMAND:  .thread ; .cxr ; kb

FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys

PRIMARY_PROBLEM_CLASS:  0x116_IMAGE_nvlddmkm.sys

TARGET_TIME:  2019-11-29T12:58:00.000Z

OSBUILD:  18362

OSSERVICEPACK:  418

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  190318-1202

BUILDLAB_STR:  19h1_release

BUILDOSVER_STR:  10.0.18362.1.amd64fre.19h1_release.190318-1202

ANALYSIS_SESSION_ELAPSED_TIME:  79ef

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x116_image_nvlddmkm.sys

FAILURE_ID_HASH:  {c89bfe8c-ed39-f658-ef27-f2898997fdbd}

Followup:     MachineOwner
---------
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffff9d0f727d1010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8024f447498, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

Debugging Details:
------------------

Unable to load image \SystemRoot\System32\DriverStore\FileRepository\nvmi.inf_amd64_5978f3ca65eed80e\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** WARNING: Unable to verify timestamp for win32k.sys

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  18362.1.amd64fre.19h1_release.190318-1202

SYSTEM_MANUFACTURER:  Micro-Star International Co., Ltd.

SYSTEM_PRODUCT_NAME:  GF63 Thin 9SC

SYSTEM_SKU:  16R3.1

SYSTEM_VERSION:  REV:1.0

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  E16R3IMS.106

BIOS_DATE:  07/18/2019

BASEBOARD_MANUFACTURER:  Micro-Star International Co., Ltd.

BASEBOARD_PRODUCT:  MS-16R3

BASEBOARD_VERSION:  REV:1.0

DUMP_TYPE:  2

BUGCHECK_P1: ffff9d0f727d1010

BUGCHECK_P2: fffff8024f447498

BUGCHECK_P3: ffffffffc000009a

BUGCHECK_P4: 4

FAULTING_IP:
nvlddmkm+bc7498
fffff802`4f447498 48ff2571d6dfff  jmp     qword ptr [nvlddmkm+0x9c4b10 (fffff802`4f244b10)]

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CPU_COUNT: 8

CPU_MHZ: 960

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 9e

CPU_STEPPING: a

CPU_MICROCODE: 6,9e,a,0 (F,M,S,R)  SIG: B4'00000000 (cache) B4'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  DESKTOP-18V31A3

ANALYSIS_SESSION_TIME:  11-29-2019 16:32:31.0337

ANALYSIS_VERSION: 10.0.18362.1 x86fre

STACK_TEXT:
ffffbf81`b1947928 fffff802`4b7109ba : 00000000`00000116 ffff9d0f`727d1010 fffff802`4f447498 ffffffff`c000009a : nt!KeBugCheckEx
ffffbf81`b1947930 fffff802`4b6c7d54 : fffff802`4f447498 ffff9d0f`6d5aa9a0 00000000`01000000 ffff9d0f`6d5aaa38 : dxgkrnl!TdrBugcheckOnTimeout+0xfe
ffffbf81`b1947970 fffff802`4b6c0bad : ffff9d0f`6d5ab000 ffff9d0f`6d5ab9e0 00000000`00000001 00000000`00000001 : dxgkrnl!ADAPTER_RENDER::Reset+0x174
ffffbf81`b19479a0 fffff802`4b7100f5 : ffffff9c`00000100 ffff9d0f`6bcabb20 ffff9d0f`6fcd1500 ffff9d0f`6a192040 : dxgkrnl!DXGADAPTER::Reset+0x4bd
ffffbf81`b1947a10 fffff802`4b710257 : 00000000`00000100 fffff802`32238bc0 ffff9d0f`61898010 fffff802`31ee07d0 : dxgkrnl!TdrResetFromTimeout+0x15
ffffbf81`b1947a40 fffff802`31ebd465 : ffff9d0f`6a192040 fffff802`4b710230 ffff9d0f`61898010 ffff9d0f`6a192040 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x27
ffffbf81`b1947a70 fffff802`31f2a725 : ffff9d0f`6a192040 00000000`00000080 ffff9d0f`618e3140 000024ef`bd9bbfff : nt!ExpWorkerThread+0x105
ffffbf81`b1947b10 fffff802`31fc886a : fffff802`303b1180 ffff9d0f`6a192040 fffff802`31f2a6d0 00000000`00000000 : nt!PspSystemThreadStartup+0x55
ffffbf81`b1947b60 00000000`00000000 : ffffbf81`b1948000 ffffbf81`b1941000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x2a


THREAD_SHA1_HASH_MOD_FUNC:  56a150c818aff348d17e35fc9e822916b6c0190b

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  90e9bb43f3341ea861f54a520b56b2eb259b9132

THREAD_SHA1_HASH_MOD:  3225689ea8bf23dca00cdfd517975e0703e07271

FOLLOWUP_IP:
nvlddmkm+bc7498
fffff802`4f447498 48ff2571d6dfff  jmp     qword ptr [nvlddmkm+0x9c4b10 (fffff802`4f244b10)]

FAULT_INSTR_CODE:  7125ff48

SYMBOL_NAME:  nvlddmkm+bc7498

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5ceae05f

STACK_COMMAND:  .thread ; .cxr ; kb

FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys

PRIMARY_PROBLEM_CLASS:  0x116_IMAGE_nvlddmkm.sys

TARGET_TIME:  2019-11-29T08:48:00.000Z

OSBUILD:  18362

OSSERVICEPACK:  418

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  190318-1202

BUILDLAB_STR:  19h1_release

BUILDOSVER_STR:  10.0.18362.1.amd64fre.19h1_release.190318-1202

ANALYSIS_SESSION_ELAPSED_TIME:  8a84

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x116_image_nvlddmkm.sys

FAILURE_ID_HASH:  {c89bfe8c-ed39-f658-ef27-f2898997fdbd}

Followup:     MachineOwner
---------

2 Mavi ekran sorun uda ekran kartı driverından mı kaynaklanıyor yani?

MayCrasH · 29 Kasım 2019

Evet dediklerimi uyguladınız mı?

kedivan · 29 Kasım 2019

MayCrasH dedi:
Evet dediklerimi uyguladınız mı?

Temiz kurulum ile en son ekran kartı Driver'ını kurdum umarım sorun tekrarlamaz. Bilgisayarlık sorun değil de Driver eksikliğinden kaynaklanmış değil mi iade talebi falan oluşturmıyayım.

MayCrasH · 29 Kasım 2019

Büyük ihtimal sürücü kaynaklı bir problem eğer tekrar mavi ekran alırsanız dosyaları gönderin, iadelik bir durum yok.

MUZAFFERENES · 29 Kasım 2019

kedivan dedi:
Temiz kurulum ile en son ekran kartı driverını kurdum umarım sorun tekrarlamaz. Bilgisayarlık sorun değilde driver eksikliğinden kaynaklanmış değil mi iade talebi felan oluşturmıyayım

Eğer sorun çözülmezse mecbur oluşturacaksınız.

kedivan · 29 Kasım 2019

MayCrasH dedi:
Büyük ihtimal sürücü kaynaklı bir problem eğer tekrar mavi ekran alırsanız dosyaları gönderin, iadelik bir durum yok.

Çok teşekkürler çok yardımcı oldunuz.

Çözüldü MSI GF63 thin 9SC mavi ekran sorunu

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