Looking at this Windows crash dump analysis, this appears to be a
hardware failure related to your NVMe SSD storage device.
Here's what's happening:
Root Cause
The crash is a WHEA_UNCORRECTABLE_ERROR (0x124) - this is Windows Hardware Error Architecture reporting a fatal hardware error that it cannot correct or recover from.
Key Evidence
- Error Type: Parameter 1 shows 0000000000000010 (Device Driver Error)
- Call Stack: The crash originated in the NVMe storage driver (stornvme.sys)
- Sequence: The NVMe controller was attempting a reset operation when the fatal error occurred:
- stornvme!ControllerReset
- stornvme!NVMeControllerReset
- stornvme!NVMeControllerAsyncResetWorker
What This Means
Your NVMe SSD is likely experiencing hardware failure. The controller tried to reset itself (probably due to communication issues or errors), but encountered a fatal hardware condition that couldn't be recovered from.
Recommended Actions
- Immediate: Back up any critical data if the system is still bootable
- Check: Run disk health tools like CrystalDiskInfo to check the SSD's SMART status
- Test: Try booting from a different drive to isolate whether it's the SSD
- Replace: If the SSD is failing, you'll likely need to replace it
This type of error typically indicates the NVMe drive is at or near end-of-life, especially if you're seeing this crash repeatedly. The hardware error is occurring at such a low level that Windows cannot continue operation.
