- RAM
- 16GB (8x2) 1199.7 MHz
- Ekran kartı
- NVIDIA GeForce RTX 2060 SUPER
- Anakart
- TUF B450 - PLUS GAMING
- İşlemci
- AMD Ryzen 7 3800X
Merhaba. Video izlerken ya da oyun oynarken tüm sistem aniden donuyor ve hiçbir şekilde tepki vermiyor. O an ki görüntü donuk bir şekilde ekranda kalmaya devam ediyor fakat seste dahil tüm sistem kilitleniyor. Tek yöntem bilgisayarı kasadan yeniden başlatmak oluyor. Ayrıca nadiren de olsa sistemde hafif saniyelik bir zorlanma oluyor gibi, bununla birlikte seste aynı anda titreşip normale dönüyor.
Emin olmamakla birlikte tüm bu sorunlar bundan 2 hafta önce eski bilgisayarımdan aldığım SSD'yi bilgisayarıma bağladıktan sonra başladı. SSD'yi söktüm fakat sorun devam ediyor.
Olay görüntüleyiciden anladığım kadarıyla sorun ekran kartında. Zaten dump file incelediğimde de sorun nvlddmkm.sys kaynaklı görünüyor.
Dump dosyasını da ekliyor ve yardımlarınızı bekliyorum. Teşekkürler.
Grafik sürücüsünü DDU ile kaldırdım fakat sorun devam ediyor. Bu sefer donduğu zaman sistem zorlanıyormuş gibi titreşen bozuk bir ses geliyor.
Emin olmamakla birlikte tüm bu sorunlar bundan 2 hafta önce eski bilgisayarımdan aldığım SSD'yi bilgisayarıma bağladıktan sonra başladı. SSD'yi söktüm fakat sorun devam ediyor.
Olay görüntüleyiciden anladığım kadarıyla sorun ekran kartında. Zaten dump file incelediğimde de sorun nvlddmkm.sys kaynaklı görünüyor.
Dump dosyasını da ekliyor ve yardımlarınızı bekliyorum. Teşekkürler.
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffffb186d0f9c050, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff80368526730, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.
Debugging Details:
------------------
Unable to load image \SystemRoot\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_866484083fc526af\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 3218
Key : Analysis.Elapsed.mSec
Value: 9300
Key : Analysis.IO.Other.Mb
Value: 7
Key : Analysis.IO.Read.Mb
Value: 0
Key : Analysis.IO.Write.Mb
Value: 28
Key : Analysis.Init.CPU.mSec
Value: 546
Key : Analysis.Init.Elapsed.mSec
Value: 117962
Key : Analysis.Memory.CommitPeak.Mb
Value: 109
Key : Bugcheck.Code.LegacyAPI
Value: 0x116
Key : Failure.Bucket
Value: 0x116_IMAGE_nvlddmkm.sys
Key : Failure.Hash
Value: {c89bfe8c-ed39-f658-ef27-f2898997fdbd}
Key : WER.OS.Branch
Value: vb_release
Key : WER.OS.Version
Value: 10.0.19041.1
BUGCHECK_CODE: 116
BUGCHECK_P1: ffffb186d0f9c050
BUGCHECK_P2: fffff80368526730
BUGCHECK_P3: ffffffffc000009a
BUGCHECK_P4: 4
FILE_IN_CAB: 123023-10734-01.dmp
VIDEO_TDR_CONTEXT: dt dxgkrnl!_TDR_RECOVERY_CONTEXT ffffb186d0f9c050
Symbol dxgkrnl!_TDR_RECOVERY_CONTEXT not found.
PROCESS_OBJECT: 0000000000000004
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: System
STACK_TEXT:
ffff9688`5377ea18 fffff803`593965ae : 00000000`00000116 ffffb186`d0f9c050 fffff803`68526730 ffffffff`c000009a : nt!KeBugCheckEx
ffff9688`5377ea20 fffff803`59346b54 : fffff803`68526730 ffffb186`c0150010 00000000`00002000 ffffb186`c01500d0 : dxgkrnl!TdrBugcheckOnTimeout+0xfe
ffff9688`5377ea60 fffff803`5933f68c : ffffb186`c014d000 00000000`01000000 00000000`00000004 00000000`00000004 : dxgkrnl!ADAPTER_RENDER::Reset+0x174
ffff9688`5377ea90 fffff803`59395cd5 : 00000000`00000100 ffffb186`c014da70 00000000`00000000 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x4dc
ffff9688`5377eb10 fffff803`59395e47 : fffff803`4fd25440 ffffb186`d952baf0 00000000`00000000 00000000`00000000 : dxgkrnl!TdrResetFromTimeout+0x15
ffff9688`5377eb40 fffff803`4f2c46b5 : ffffb186`c8e98040 fffff803`59395e20 ffffb186`b6472c30 00000000`00000000 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x27
ffff9688`5377eb70 fffff803`4f3078e5 : ffffb186`c8e98040 00000000`00000080 ffffb186`b6491040 0000b885`0fc08400 : nt!ExpWorkerThread+0x105
ffff9688`5377ec10 fffff803`4f4064b8 : ffff9c81`e3e88180 ffffb186`c8e98040 fffff803`4f307890 3824548b`4890029b : nt!PspSystemThreadStartup+0x55
ffff9688`5377ec60 00000000`00000000 : ffff9688`5377f000 ffff9688`53779000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28
SYMBOL_NAME: nvlddmkm+10f6730
MODULE_NAME: nvlddmkm
IMAGE_NAME: nvlddmkm.sys
STACK_COMMAND: .cxr; .ecxr ; kb
FAILURE_BUCKET_ID: 0x116_IMAGE_nvlddmkm.sys
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {c89bfe8c-ed39-f658-ef27-f2898997fdbd}
Followup: MachineOwner
* *
* Bugcheck Analysis *
* *
*******************************************************************************
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffffb186d0f9c050, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff80368526730, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.
Debugging Details:
------------------
Unable to load image \SystemRoot\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_866484083fc526af\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 3218
Key : Analysis.Elapsed.mSec
Value: 9300
Key : Analysis.IO.Other.Mb
Value: 7
Key : Analysis.IO.Read.Mb
Value: 0
Key : Analysis.IO.Write.Mb
Value: 28
Key : Analysis.Init.CPU.mSec
Value: 546
Key : Analysis.Init.Elapsed.mSec
Value: 117962
Key : Analysis.Memory.CommitPeak.Mb
Value: 109
Key : Bugcheck.Code.LegacyAPI
Value: 0x116
Key : Failure.Bucket
Value: 0x116_IMAGE_nvlddmkm.sys
Key : Failure.Hash
Value: {c89bfe8c-ed39-f658-ef27-f2898997fdbd}
Key : WER.OS.Branch
Value: vb_release
Key : WER.OS.Version
Value: 10.0.19041.1
BUGCHECK_CODE: 116
BUGCHECK_P1: ffffb186d0f9c050
BUGCHECK_P2: fffff80368526730
BUGCHECK_P3: ffffffffc000009a
BUGCHECK_P4: 4
FILE_IN_CAB: 123023-10734-01.dmp
VIDEO_TDR_CONTEXT: dt dxgkrnl!_TDR_RECOVERY_CONTEXT ffffb186d0f9c050
Symbol dxgkrnl!_TDR_RECOVERY_CONTEXT not found.
PROCESS_OBJECT: 0000000000000004
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: System
STACK_TEXT:
ffff9688`5377ea18 fffff803`593965ae : 00000000`00000116 ffffb186`d0f9c050 fffff803`68526730 ffffffff`c000009a : nt!KeBugCheckEx
ffff9688`5377ea20 fffff803`59346b54 : fffff803`68526730 ffffb186`c0150010 00000000`00002000 ffffb186`c01500d0 : dxgkrnl!TdrBugcheckOnTimeout+0xfe
ffff9688`5377ea60 fffff803`5933f68c : ffffb186`c014d000 00000000`01000000 00000000`00000004 00000000`00000004 : dxgkrnl!ADAPTER_RENDER::Reset+0x174
ffff9688`5377ea90 fffff803`59395cd5 : 00000000`00000100 ffffb186`c014da70 00000000`00000000 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x4dc
ffff9688`5377eb10 fffff803`59395e47 : fffff803`4fd25440 ffffb186`d952baf0 00000000`00000000 00000000`00000000 : dxgkrnl!TdrResetFromTimeout+0x15
ffff9688`5377eb40 fffff803`4f2c46b5 : ffffb186`c8e98040 fffff803`59395e20 ffffb186`b6472c30 00000000`00000000 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x27
ffff9688`5377eb70 fffff803`4f3078e5 : ffffb186`c8e98040 00000000`00000080 ffffb186`b6491040 0000b885`0fc08400 : nt!ExpWorkerThread+0x105
ffff9688`5377ec10 fffff803`4f4064b8 : ffff9c81`e3e88180 ffffb186`c8e98040 fffff803`4f307890 3824548b`4890029b : nt!PspSystemThreadStartup+0x55
ffff9688`5377ec60 00000000`00000000 : ffff9688`5377f000 ffff9688`53779000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28
SYMBOL_NAME: nvlddmkm+10f6730
MODULE_NAME: nvlddmkm
IMAGE_NAME: nvlddmkm.sys
STACK_COMMAND: .cxr; .ecxr ; kb
FAILURE_BUCKET_ID: 0x116_IMAGE_nvlddmkm.sys
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {c89bfe8c-ed39-f658-ef27-f2898997fdbd}
Followup: MachineOwner
Grafik sürücüsünü DDU ile kaldırdım fakat sorun devam ediyor. Bu sefer donduğu zaman sistem zorlanıyormuş gibi titreşen bozuk bir ses geliyor.
Son düzenleme:
