*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8074883712c, The address that the exception occurred at
Arg3: ffff910b517e1dc8, Exception Record Address
Arg4: ffff910b517e1610, Context Record Address
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** WARNING: Unable to verify timestamp for win32k.sys
KEY_VALUES_STRING: 1
Key : AV.Dereference
Value: NullClassPtr
Key : AV.Fault
Value: Read
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
DUMP_TYPE: 2
BUGCHECK_P1: ffffffffc0000005
BUGCHECK_P2: fffff8074883712c
BUGCHECK_P3: ffff910b517e1dc8
BUGCHECK_P4: ffff910b517e1610
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>
FAULTING_IP:
nt!ExAcquireResourceExclusiveLite+1c
fffff807`4883712c 0fb7431a movzx eax,word ptr [rbx+1Ah]
EXCEPTION_RECORD: ffff910b517e1dc8 -- (.exr 0xffff910b517e1dc8)
ExceptionAddress: fffff8074883712c (nt!ExAcquireResourceExclusiveLite+0x000000000000001c)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 000000000000001a
Attempt to read from address 000000000000001a
CONTEXT: ffff910b517e1610 -- (.cxr 0xffff910b517e1610)
rax=ffffe30aa7fb4040 rbx=0000000000000000 rcx=0000000000000001
rdx=0000000000000001 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8074883712c rsp=ffff910b517e2000 rbp=ffff910b517e2130
r8=ffffe30aa524a010 r9=0000000000000000 r10=0000000000000000
r11=ffff910b517e2040 r12=0000000000000000 r13=ffffe30aa3374000
r14=0000000000000001 r15=ffff910b517e25d0
iopl=0 nv up ei pl nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050202
nt!ExAcquireResourceExclusiveLite+0x1c:
fffff807`4883712c 0fb7431a movzx eax,word ptr [rbx+1Ah] ds:002b:00000000`0000001a=????
Resetting default scope
CPU_COUNT: c
CPU_MHZ: e09
CPU_VENDOR: AuthenticAMD
CPU_FAMILY: 17
CPU_MODEL: 71
CPU_STEPPING: 0
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: System
CURRENT_IRQL: 0
FOLLOWUP_IP:
nvlddmkm+1ef78c
fffff807`58f0f78c 488d0de5ff8000 lea rcx,[nvlddmkm+0x9ff778 (fffff807`5971f778)]
BUGCHECK_STR: AV
READ_ADDRESS: fffff80748d733b8: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
000000000000001a
DEFAULT_BUCKET_ID: NULL_CLASS_PTR_DEREFERENCE
ERROR_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>
EXCEPTION_CODE_STR: c0000005
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: 000000000000001a
ANALYSIS_SESSION_HOST: DESKTOP-18V31A3
ANALYSIS_SESSION_TIME: 12-10-2019 18:21:36.0270
ANALYSIS_VERSION: 10.0.18362.1 x86fre
LAST_CONTROL_TRANSFER: from fffff80758f0f78c to fffff8074883712c
STACK_TEXT:
ffff910b`517e2000 fffff807`58f0f78c : ffffe30a`a7fb4040 00000000`2080110b ffffe30a`a524a018 00000000`00000000 : nt!ExAcquireResourceExclusiveLite+0x1c
ffff910b`517e2090 ffffe30a`a7fb4040 : 00000000`2080110b ffffe30a`a524a018 00000000`00000000 00000000`2080110b : nvlddmkm+0x1ef78c
ffff910b`517e2098 00000000`2080110b : ffffe30a`a524a018 00000000`00000000 00000000`2080110b fffff807`58f8f2a8 : 0xffffe30a`a7fb4040
ffff910b`517e20a0 ffffe30a`a524a018 : 00000000`00000000 00000000`2080110b fffff807`58f8f2a8 00000000`00000000 : 0x2080110b
ffff910b`517e20a8 00000000`00000000 : 00000000`2080110b fffff807`58f8f2a8 00000000`00000000 ffff910b`2080110b : 0xffffe30a`a524a018
THREAD_SHA1_HASH_MOD_FUNC: 51d620b88f0cbdcacb7cc9986fdccfd1dd894f47
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: e779df32c5b2ac5ae5f9e55eaae3af624dd278b3
THREAD_SHA1_HASH_MOD: 40d9e34ab3c67029c7acad8d48305eb75c316ace
FAULT_INSTR_CODE: e50d8d48
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: nvlddmkm+1ef78c
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nvlddmkm
IMAGE_NAME: nvlddmkm.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 5d951b42
STACK_COMMAND: .cxr 0xffff910b517e1610 ; kb
BUCKET_ID_FUNC_OFFSET: 1ef78c
FAILURE_BUCKET_ID: AV_nvlddmkm!unknown_function
BUCKET_ID: AV_nvlddmkm!unknown_function
PRIMARY_PROBLEM_CLASS: AV_nvlddmkm!unknown_function
TARGET_TIME: 2019-12-09T16:08:10.000Z
OSBUILD: 18362
OSSERVICEPACK: 476
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2011-12-30 02:28:41
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: 14107
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:av_nvlddmkm!unknown_function
FAILURE_ID_HASH: {7eea5677-f68d-2154-717e-887e07e55cd3}
Followup: MachineOwner
---------
