SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: ffffa6423842e967, Address of the instruction which caused the bugcheck
Arg3: ffff8388d02dee40, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
KEY_VALUES_STRING: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
SYSTEM_MANUFACTURER: Gigabyte Technology Co., Ltd.
SYSTEM_PRODUCT_NAME: X570 AORUS ELITE
SYSTEM_SKU: Default string
SYSTEM_VERSION: -CF
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: F4
BIOS_DATE: 09/04/2019
BASEBOARD_MANUFACTURER: Gigabyte Technology Co., Ltd.
BASEBOARD_PRODUCT: X570 AORUS ELITE
BASEBOARD_VERSION: x.x
DUMP_TYPE: 2
BUGCHECK_P1: c0000005
BUGCHECK_P2: ffffa6423842e967
BUGCHECK_P3: ffff8388d02dee40
BUGCHECK_P4: 0
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>
FAULTING_IP:
win32kfull!DecTimerCount+b
ffffa642`3842e967 49394108 cmp qword ptr [r9+8],rax
CONTEXT: ffff8388d02dee40 -- (.cxr 0xffff8388d02dee40)
rax=ffffa61745d8d3c8 rbx=ffffa61745d8d390 rcx=ffffa61745d8d390
rdx=ffffa6174126f010 rsi=0000000000000001 rdi=ffffa61745d8d3d8
rip=ffffa6423842e967 rsp=ffff8388d02df838 rbp=ffff8388d02df969
r8=ffffa61740c070a0 r9=0000000000000000 r10=ffffa6423882e220
r11=ffff8388d02df760 r12=ffffa61745617da8 r13=ffffa61745617d98
r14=0000000000000000 r15=ffffa6174126f010
iopl=0 nv up ei pl nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050202
win32kfull!DecTimerCount+0xb:
ffffa642`3842e967 49394108 cmp qword ptr [r9+8],rax ds:002b:00000000`00000008=????????????????
Resetting default scope
BUGCHECK_STR: 0x3B_c0000005
CPU_COUNT: c
CPU_MHZ: e09
CPU_VENDOR: AuthenticAMD
CPU_FAMILY: 17
CPU_MODEL: 71
CPU_STEPPING: 0
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: Steam.exe
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: DESKTOP-BKJR0DQ
ANALYSIS_SESSION_TIME: 03-17-2020 20:34:30.0629
ANALYSIS_VERSION: 10.0.18362.1 amd64fre
LAST_CONTROL_TRANSFER: from ffffa6423842e525 to ffffa6423842e967
STACK_TEXT:
ffff8388`d02df838 ffffa642`3842e525 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : win32kfull!DecTimerCount+0xb
ffff8388`d02df840 ffffa642`3851661a : 00000000`00000000 ffffa617`45d8e0f8 00000000`00000000 ffff8388`d02df650 : win32kfull!FreeTimer+0x55
ffff8388`d02df870 ffffa642`385145c6 : 00000000`00000000 00000000`00000001 00000000`00000000 ffffa617`41262c80 : win32kfull!DestroyWindowsTimers+0x42
ffff8388`d02df8a0 ffffa642`38510e72 : ffffa617`4062a8a0 00000000`00000080 00000000`00000000 ffffa617`45617d20 : win32kfull!xxxFreeWindow+0xac2
ffff8388`d02df9d0 ffffa642`3848eaba : 00000000`77823620 00000000`00000000 00000000`03670dd0 00000000`00000020 : win32kfull!xxxDestroyWindow+0x922
ffff8388`d02dfad0 fffff807`66dd3c18 : ffffb006`715452c0 ffff8388`d02dfb80 00000000`ffffffff ffffb006`715452c0 : win32kfull!NtUserDestroyWindow+0x3a
ffff8388`d02dfb00 00000000`77821cbc : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
00000000`00feec38 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77821cbc
THREAD_SHA1_HASH_MOD_FUNC: 3e5ffa746ff954c55a82ae2d749f5ef01dd347cd
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: a57c2d06b1212215a3c21836078af157ac13d5f5
THREAD_SHA1_HASH_MOD: b336a9e8fed21072681948ef217df618888ca745
FOLLOWUP_IP:
win32kfull!DecTimerCount+b
ffffa642`3842e967 49394108 cmp qword ptr [r9+8],rax
FAULT_INSTR_CODE: 8413949
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: win32kfull!DecTimerCount+b
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: win32kfull
IMAGE_NAME: win32kfull.sys
DEBUG_FLR_IMAGE_TIMESTAMP: d8fde2a
IMAGE_VERSION: 10.0.18362.719
STACK_COMMAND: .cxr 0xffff8388d02dee40 ; kb
BUCKET_ID_FUNC_OFFSET: b
FAILURE_BUCKET_ID: 0x3B_c0000005_win32kfull!DecTimerCount
BUCKET_ID: 0x3B_c0000005_win32kfull!DecTimerCount
PRIMARY_PROBLEM_CLASS: 0x3B_c0000005_win32kfull!DecTimerCount
TARGET_TIME: 2020-03-17T00:08:48.000Z
OSBUILD: 18362
OSSERVICEPACK: 720
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: unknown_date
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: 2fe7
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x3b_c0000005_win32kfull!dectimercount
FAILURE_ID_HASH: {dd832838-9f78-85d6-fb2b-ed03e7fdf6c6}
Followup: MachineOwner
---------