Çözüldü SYSTEM_SERVICE_EXCEPTION (3b) hatası

Sad But True · 22 Eylül 2020

Arkadaşlar birkaç ay önce yeni bir sistem toplamıştım. Yaklaşık iki ay önce bilgisayar direkt olarak kurtarma sorun giderme ekranı geldi. Sanırım sistem geri yükleme yapmıştım ve düzelmişti.

Şimdi de mavi ekran hatası aldım. Sorun ne olabilir?

Forumdan öğrendiğim şekilde DMP dosyasının linkini paylaşıyorum.

Google Drive dmp dosyası

Recep Baltaş · 22 Eylül 2020

Belirli bir programdan kaynaklanımş: Tencent Gaming Buddy

C:\Program Files\TxGameAssistant\UI\3.21.1322.100\aow_drv_x64_ev.sys

Sizdeki sürüm eski. Bu sürüm daha güncel: AndroidEmulator (UI_0)

Linkten sorumluluk kabul etmem.

Kod:

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 0000000080000003, Exception code that caused the bugcheck
Arg2: fffff8028c380466, Address of the instruction which caused the bugcheck
Arg3: ffff928345de17d0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 5327

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on DESKTOP-G25IS1E

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.mSec
    Value: 18091

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 76

    Key  : Analysis.System
    Value: CreateObject

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

BUGCHECK_CODE:  3b

BUGCHECK_P1: 80000003

BUGCHECK_P2: fffff8028c380466

BUGCHECK_P3: ffff928345de17d0

BUGCHECK_P4: 0

CONTEXT:  ffff928345de17d0 -- (.cxr 0xffff928345de17d0)
rax=0000000000000000 rbx=ffff948693402000 rcx=ffff948693402000
rdx=0000000000001a13 rsi=0000000000f72d00 rdi=0000000000001000
rip=fffff8028c380466 rsp=ffff928345de21d0 rbp=00000000fffff000
r8=0000000000001000  r9=0000000000000001 r10=000000001037a65c
r11=fffff8028c3f1d50 r12=0000000000f72db0 r13=ffff94869a9baa80
r14=0000000000000001 r15=0000000000000000
iopl=0         nv up ei ng nz na po cy
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00040287
aow_drv_x64_ev+0x10466:
fffff802`8c380466 cc              int     3
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  aow_exe.exe

STACK_TEXT:
ffff9283`45de21d0 fffff802`3ef613cf     : fffff802`3ef0e4af ffff9486`93402000 00000000`00f72db0 00000000`616dffcb : aow_drv_x64_ev+0x10466
ffff9283`45de21d8 fffff802`3ef0e4af     : ffff9486`93402000 00000000`00f72db0 00000000`616dffcb 00000000`00000000 : nt!HalpApicTimerSetInterruptVector+0xf
ffff9283`45de21e0 fffff802`8c3f6a77     : ffff9486`a0094000 00000000`00989680 00000000`00000090 ffff9283`45de2370 : nt!KeQueryPerformanceCounter+0x5f
ffff9283`45de2210 ffff9486`a0094000     : 00000000`00989680 00000000`00000090 ffff9283`45de2370 00000000`1037a65c : aow_drv_x64_ev+0x86a77
ffff9283`45de2218 00000000`00989680     : 00000000`00000090 ffff9283`45de2370 00000000`1037a65c 00000000`00000000 : 0xffff9486`a0094000
ffff9283`45de2220 00000000`00000090     : ffff9283`45de2370 00000000`1037a65c 00000000`00000000 00000000`1037a040 : 0x989680
ffff9283`45de2228 ffff9283`45de2370     : 00000000`1037a65c 00000000`00000000 00000000`1037a040 00000000`00000000 : 0x90
ffff9283`45de2230 00000000`1037a65c     : 00000000`00000000 00000000`1037a040 00000000`00000000 00000000`00000000 : 0xffff9283`45de2370
ffff9283`45de2238 00000000`00000000     : 00000000`1037a040 00000000`00000000 00000000`00000000 ffff9486`a0094000 : 0x1037a65c


SYMBOL_NAME:  aow_drv_x64_ev+10466

MODULE_NAME: aow_drv_x64_ev

IMAGE_NAME:  aow_drv_x64_ev.sys

STACK_COMMAND:  .cxr 0xffff928345de17d0 ; kb

BUCKET_ID_FUNC_OFFSET:  10466

FAILURE_BUCKET_ID:  0x3B_80000003_aow_drv_x64_ev!unknown_function

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {4999ea8f-5610-f067-759d-ce2b7bc6ed1d}

Followup:     MachineOwner
---------

4: kd> lmvm aow_drv_x64_ev
Browse full module list
start             end                 module name
fffff802`8c370000 fffff802`8c452000   aow_drv_x64_ev T (no symbols)          
    Loaded symbol image file: aow_drv_x64_ev.sys
    Image path: \??\C:\Program Files\TxGameAssistant\UI\3.21.1322.100\aow_drv_x64_ev.sys
    Image name: aow_drv_x64_ev.sys
    Browse all global symbols  functions  data
    Timestamp:        Tue Aug 18 11:03:06 2020 (5F3B8B3A)
    CheckSum:         000EAA24
    ImageSize:        000E2000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Information from resource tables:

Berrkay · 22 Eylül 2020

Herkese açık bir şekilde paylaş.

Sad But True · 22 Eylül 2020

Google Drive dmp dosyası

Değiştirdim umarım olmuştur.

Recep Baltaş · 22 Eylül 2020

Belirli bir programdan kaynaklanımş: Tencent Gaming Buddy

C:\Program Files\TxGameAssistant\UI\3.21.1322.100\aow_drv_x64_ev.sys

Sizdeki sürüm eski. Bu sürüm daha güncel: AndroidEmulator (UI_0)

Linkten sorumluluk kabul etmem.

Kod:

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 0000000080000003, Exception code that caused the bugcheck
Arg2: fffff8028c380466, Address of the instruction which caused the bugcheck
Arg3: ffff928345de17d0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 5327

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on DESKTOP-G25IS1E

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.mSec
    Value: 18091

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 76

    Key  : Analysis.System
    Value: CreateObject

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

BUGCHECK_CODE:  3b

BUGCHECK_P1: 80000003

BUGCHECK_P2: fffff8028c380466

BUGCHECK_P3: ffff928345de17d0

BUGCHECK_P4: 0

CONTEXT:  ffff928345de17d0 -- (.cxr 0xffff928345de17d0)
rax=0000000000000000 rbx=ffff948693402000 rcx=ffff948693402000
rdx=0000000000001a13 rsi=0000000000f72d00 rdi=0000000000001000
rip=fffff8028c380466 rsp=ffff928345de21d0 rbp=00000000fffff000
r8=0000000000001000  r9=0000000000000001 r10=000000001037a65c
r11=fffff8028c3f1d50 r12=0000000000f72db0 r13=ffff94869a9baa80
r14=0000000000000001 r15=0000000000000000
iopl=0         nv up ei ng nz na po cy
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00040287
aow_drv_x64_ev+0x10466:
fffff802`8c380466 cc              int     3
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  aow_exe.exe

STACK_TEXT:
ffff9283`45de21d0 fffff802`3ef613cf     : fffff802`3ef0e4af ffff9486`93402000 00000000`00f72db0 00000000`616dffcb : aow_drv_x64_ev+0x10466
ffff9283`45de21d8 fffff802`3ef0e4af     : ffff9486`93402000 00000000`00f72db0 00000000`616dffcb 00000000`00000000 : nt!HalpApicTimerSetInterruptVector+0xf
ffff9283`45de21e0 fffff802`8c3f6a77     : ffff9486`a0094000 00000000`00989680 00000000`00000090 ffff9283`45de2370 : nt!KeQueryPerformanceCounter+0x5f
ffff9283`45de2210 ffff9486`a0094000     : 00000000`00989680 00000000`00000090 ffff9283`45de2370 00000000`1037a65c : aow_drv_x64_ev+0x86a77
ffff9283`45de2218 00000000`00989680     : 00000000`00000090 ffff9283`45de2370 00000000`1037a65c 00000000`00000000 : 0xffff9486`a0094000
ffff9283`45de2220 00000000`00000090     : ffff9283`45de2370 00000000`1037a65c 00000000`00000000 00000000`1037a040 : 0x989680
ffff9283`45de2228 ffff9283`45de2370     : 00000000`1037a65c 00000000`00000000 00000000`1037a040 00000000`00000000 : 0x90
ffff9283`45de2230 00000000`1037a65c     : 00000000`00000000 00000000`1037a040 00000000`00000000 00000000`00000000 : 0xffff9283`45de2370
ffff9283`45de2238 00000000`00000000     : 00000000`1037a040 00000000`00000000 00000000`00000000 ffff9486`a0094000 : 0x1037a65c


SYMBOL_NAME:  aow_drv_x64_ev+10466

MODULE_NAME: aow_drv_x64_ev

IMAGE_NAME:  aow_drv_x64_ev.sys

STACK_COMMAND:  .cxr 0xffff928345de17d0 ; kb

BUCKET_ID_FUNC_OFFSET:  10466

FAILURE_BUCKET_ID:  0x3B_80000003_aow_drv_x64_ev!unknown_function

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {4999ea8f-5610-f067-759d-ce2b7bc6ed1d}

Followup:     MachineOwner
---------

4: kd> lmvm aow_drv_x64_ev
Browse full module list
start             end                 module name
fffff802`8c370000 fffff802`8c452000   aow_drv_x64_ev T (no symbols)          
    Loaded symbol image file: aow_drv_x64_ev.sys
    Image path: \??\C:\Program Files\TxGameAssistant\UI\3.21.1322.100\aow_drv_x64_ev.sys
    Image name: aow_drv_x64_ev.sys
    Browse all global symbols  functions  data
    Timestamp:        Tue Aug 18 11:03:06 2020 (5F3B8B3A)
    CheckSum:         000EAA24
    ImageSize:        000E2000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Information from resource tables:

Sad But True · 22 Eylül 2020

Recep Baltaş dedi:

Belirli bir programdan kaynaklanımş: Tencent Gaming Buddy

C:\Program Files\TxGameAssistant\UI\3.21.1322.100\aow_drv_x64_ev.sys

Kod:

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 0000000080000003, Exception code that caused the bugcheck
Arg2: fffff8028c380466, Address of the instruction which caused the bugcheck
Arg3: ffff928345de17d0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 5327

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on DESKTOP-G25IS1E

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.mSec
    Value: 18091

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 76

    Key  : Analysis.System
    Value: CreateObject

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

BUGCHECK_CODE:  3b

BUGCHECK_P1: 80000003

BUGCHECK_P2: fffff8028c380466

BUGCHECK_P3: ffff928345de17d0

BUGCHECK_P4: 0

CONTEXT:  ffff928345de17d0 -- (.cxr 0xffff928345de17d0)
rax=0000000000000000 rbx=ffff948693402000 rcx=ffff948693402000
rdx=0000000000001a13 rsi=0000000000f72d00 rdi=0000000000001000
rip=fffff8028c380466 rsp=ffff928345de21d0 rbp=00000000fffff000
r8=0000000000001000  r9=0000000000000001 r10=000000001037a65c
r11=fffff8028c3f1d50 r12=0000000000f72db0 r13=ffff94869a9baa80
r14=0000000000000001 r15=0000000000000000
iopl=0         nv up ei ng nz na po cy
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00040287
aow_drv_x64_ev+0x10466:
fffff802`8c380466 cc              int     3
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  aow_exe.exe

STACK_TEXT:
ffff9283`45de21d0 fffff802`3ef613cf     : fffff802`3ef0e4af ffff9486`93402000 00000000`00f72db0 00000000`616dffcb : aow_drv_x64_ev+0x10466
ffff9283`45de21d8 fffff802`3ef0e4af     : ffff9486`93402000 00000000`00f72db0 00000000`616dffcb 00000000`00000000 : nt!HalpApicTimerSetInterruptVector+0xf
ffff9283`45de21e0 fffff802`8c3f6a77     : ffff9486`a0094000 00000000`00989680 00000000`00000090 ffff9283`45de2370 : nt!KeQueryPerformanceCounter+0x5f
ffff9283`45de2210 ffff9486`a0094000     : 00000000`00989680 00000000`00000090 ffff9283`45de2370 00000000`1037a65c : aow_drv_x64_ev+0x86a77
ffff9283`45de2218 00000000`00989680     : 00000000`00000090 ffff9283`45de2370 00000000`1037a65c 00000000`00000000 : 0xffff9486`a0094000
ffff9283`45de2220 00000000`00000090     : ffff9283`45de2370 00000000`1037a65c 00000000`00000000 00000000`1037a040 : 0x989680
ffff9283`45de2228 ffff9283`45de2370     : 00000000`1037a65c 00000000`00000000 00000000`1037a040 00000000`00000000 : 0x90
ffff9283`45de2230 00000000`1037a65c     : 00000000`00000000 00000000`1037a040 00000000`00000000 00000000`00000000 : 0xffff9283`45de2370
ffff9283`45de2238 00000000`00000000     : 00000000`1037a040 00000000`00000000 00000000`00000000 ffff9486`a0094000 : 0x1037a65c


SYMBOL_NAME:  aow_drv_x64_ev+10466

MODULE_NAME: aow_drv_x64_ev

IMAGE_NAME:  aow_drv_x64_ev.sys

STACK_COMMAND:  .cxr 0xffff928345de17d0 ; kb

BUCKET_ID_FUNC_OFFSET:  10466

FAILURE_BUCKET_ID:  0x3B_80000003_aow_drv_x64_ev!unknown_function

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {4999ea8f-5610-f067-759d-ce2b7bc6ed1d}

Followup:     MachineOwner
---------

4: kd> lmvm aow_drv_x64_ev
Browse full module list
start             end                 module name
fffff802`8c370000 fffff802`8c452000   aow_drv_x64_ev T (no symbols)          
    Loaded symbol image file: aow_drv_x64_ev.sys
    Image path: \??\C:\Program Files\TxGameAssistant\UI\3.21.1322.100\aow_drv_x64_ev.sys
    Image name: aow_drv_x64_ev.sys
    Browse all global symbols  functions  data
    Timestamp:        Tue Aug 18 11:03:06 2020 (5F3B8B3A)
    CheckSum:         000EAA24
    ImageSize:        000E2000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Information from resource tables:

Oyun oynarken olmuştu zaten. Kafaya takacak bir şey yok sanırım.

Teşekkür ederim.

Recep Baltaş · 22 Eylül 2020

BIOS sürümünüz de eski bu arada madem iç dış yıkama yapıyoruz

ROG Strix X570-F Gaming | Motherboards | ROG Global

AMD Ryzen 3000 series ATX motherboard with Aura Sync, Intel Gigabit LAN, Dual PCIe 4.0 M.2 with heatsinks, SupremeFX and USB 3.2 Gen 2

www.asus.com

Kod:

Machine ID Information [From Smbios 3.2, DMIVersion 0, Size=2985]
BiosMajorRelease = 5
BiosMinorRelease = 17
BiosVendor = American Megatrends Inc.
BiosVersion = 2407
BiosReleaseDate = 07/01/2020
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
SystemFamily = To be filled by O.E.M.
SystemVersion = System Version
SystemSKU = SKU
BaseBoardManufacturer = ASUSTeK COMPUTER INC.
BaseBoardProduct = ROG STRIX X570-F GAMING
BaseBoardVersion = Rev X.0x

Sad But True dedi:
Oyun oynarken olmuştu zaten. Kafaya takacak bir şey yok sanırım.

Teşekkür ederim.

Yazılımı güncelleyin.

Sad But True · 22 Eylül 2020

Recep Baltaş dedi:
BIOS sürümünüz de eski bu arada madem iç dış yıkama yapıyoruz

ROG Strix X570-F Gaming | Motherboards | ROG Global

AMD Ryzen 3000 series ATX motherboard with Aura Sync, Intel Gigabit LAN, Dual PCIe 4.0 M.2 with heatsinks, SupremeFX and USB 3.2 Gen 2

www.asus.com

Kod:

Machine ID Information [From Smbios 3.2, DMIVersion 0, Size=2985] BiosMajorRelease = 5 BiosMinorRelease = 17 BiosVendor = American Megatrends Inc. BiosVersion = 2407 BiosReleaseDate = 07/01/2020 SystemManufacturer = System manufacturer SystemProductName = System Product Name SystemFamily = To be filled by O.E.M. SystemVersion = System Version SystemSKU = SKU BaseBoardManufacturer = ASUSTeK COMPUTER INC. BaseBoardProduct = ROG STRIX X570-F GAMING BaseBoardVersion = Rev X.0x

Yazılımı güncelleyin.

Yarın ilk işim BIOS güncellemek. İlginiz için çok teşekkür ederim. Mevzu bahis bilgisayar olunca girdiğim tek forum Technopat. Youtube'da bu konularda takip ettiğim tek kanalsınız. (Tabi videoları beğenmeyi unutmuyorum )

DracheN · 22 Eylül 2020

Sad But True dedi:
Yarın ilk işim BIOS güncellemek. İlginiz için çok teşekkür ederim. Mevzu bahis bilgisayar olunca girdiğim tek forum Technopat. Youtube'da bu konularda takip ettiğim tek kanalsınız. (Tabi videoları beğenmeyi unutmuyorum )

Recep abi candır.

Sad But True · 22 Eylül 2020

Sayın @Recep Baltaş sanırım kaş yaparken göz çıkardım. Biraz önce BIOS güncellemesini yaptım. Daha sonra RAM frekanslarını 2133 MHz olduğundan 3600 MHz çıkarmak için D.O.C.P profil1 seçtim. Sonrasında

Ryzen RAM Frekans Yükseltme Rehberi

Bu videoda ki gibi DRAM Voltage mor renk olarak 1.40000 yaptım.
VDDCR SOC Voltage Offset Mode yapıp
VDDCR SOC Offset Voltage sarı renk olarak 0.20000 yaptım.

F10 Save and Exit dedikten sonra bilgisayar otomatik kapandı. Şuan kasa çalışıyor. Işıklar ve fanlar eskisi gibi çalışıyor. Ancak mouse ve klavye ışıkları yanmıyor. Ekran da sinyal yok diyor.

Anakart üzerinde DRAM ışığı turuncu olarak yanıyor. RAM'leri söküp yeniden taktım birşey fark etmedi. Halen daha kasa çalışıyor ancak mouse, klavye ve ekrana sinyal gelmiyor.

Ne yapacağımı şaşırdım. Yardımcı olursanız çok sevinirim.

Sistem bileşenleri şu şekilde;

İşlemci: R9 3900X
Anakart: ROG Strix X570 F-Gaming
Ekran kartı: ROG Strix RTX 2080S A8G
RAM: GSkill Trident Z 3600 MHz
SSD: Adata SX8100 480Gb
[Çözüldü]

RAM'leri tek tek çıkarıp uçlarını sildim. Daha sonra saç kurutma makinası ile RAM yuvalarına hava tuttum. Sonrasında RAM'leri tek olarak normalde boş olan yuvalara taktım ve açıldı. Sonrasında BIOS ekranına girip herşeyi Default olarak seçip yeniden kaydedip çıktım. Şuan 2. ve 4. RAM yuvalarına taktım o şekilde 3600 MHz yükselttim.

Şuan sorun çözülmüş görünüyor. Ama anladım ki manuel olarak yapılan voltaj yükseltme vs işlemleri bana veya benim bilgisayarıma göre değilmiş

Çözüldü SYSTEM_SERVICE_EXCEPTION (3b) hatası

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