SYSTEM_SERVICE_EXCEPTION (3b) mavi ekran hatası

Serdar5654

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Bilgisayarım mavi ekran hatası vermeye başladı. Minıdump dosyaları ve yaptığım Memtest86 raporu ekte. RAM'lerimde bir sorun yok görünüyor, çözemedim. Yardımcı olursanız sevinirim.

Dosya linki: Yeni klasör (6).rar.
 
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Enes3078

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Malatya
1) Gigabyte On/Off Charger Driver kaldırın.

2) Ekran kartı sürücünüzü DDU ile kaldırıp WHQL sürüm bir sürücü kurun. DDU rehberi aşağıda.

3) Aşağıdaki rehberi okuyup sonuçları paylaşın.

4) HDD/SSD diskinize sağlık taraması yapın.

NOT: Sorun çözülürse en yardımcı olan cevabı işaretleyebilirsiniz. Yine devam ederse de sadece yeni olan minidump dosyanızı paylaşabilirsiniz.
 
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yika38

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Kayseri
Disk sorunu olabilir. HD Tune ile bütün disklerinizde "Quick Scan" kapalı bir şekilde "Error Scan" yapın. Ayrıca HDD Sentinel yazılımından ekran görüntüsü atarsanız iyi olur.
Kod:
8: kd> !error 00000000c0000005
Error code: (NTSTATUS) 0xc0000005 (3221225477) - 0x%p adresindeki y nerge 0x%p adresindeki belle e ba vurdu. Bellek  u olamaz %s.

DDU ile ekran kartı sürücünüzü kaldırıp WHQL onaylı güncel sürücüyü yeniden kurun:

Gigabyte On/Off Charge teknolojisini şimdilik kapatın.

Windows'unuzu da sürüm 1903'ten 2004'e güncellerseniz iyi olur.

Kod:
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8021c4b4f87, The address that the exception occurred at
Arg3: fffff8822d329638, Exception Record Address
Arg4: fffff8822d328e80, Context Record Address

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for win32k.sys

KEY_VALUES_STRING: 1

Key : AV.Dereference
Value: NullClassPtr

Key : AV.Fault
Value: Write

Key : Analysis.CPU.mSec
Value: 5452

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-62N06FT

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.mSec
Value: 90468

Key : Analysis.Memory.CommitPeak.Mb
Value: 74

Key : Analysis.System
Value: CreateObject

Key : WER.OS.Branch
Value: 19h1_release

Key : WER.OS.Timestamp
Value: 2019-03-18T12:02:00Z

Key : WER.OS.Version
Value: 10.0.18362.1


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

BUGCHECK_CODE: 7e

BUGCHECK_P1: ffffffffc0000005

BUGCHECK_P2: fffff8021c4b4f87

BUGCHECK_P3: fffff8822d329638

BUGCHECK_P4: fffff8822d328e80

EXCEPTION_RECORD:  fffff8822d329638 -- (.exr 0xfffff8822d329638)
ExceptionAddress: fffff8021c4b4f87 (amdkmdag+0x0000000000254f87)
   ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000001
Parameter[1]: 0000000000000001
Attempt to write to address 0000000000000001

CONTEXT:  fffff8822d328e80 -- (.cxr 0xfffff8822d328e80)
rax=0000000000000001 rbx=fffff8822d329950 rcx=0000000000000001
rdx=0000000000000004 rsi=ffffa389249aa000 rdi=fffff8822d329f00
rip=fffff8021c4b4f87 rsp=fffff8822d329870 rbp=fffff8822d329ec0
r8=ffffa389249aa000 r9=0000000000000001 r10=fffff8021c856e58
r11=ffffa38924739720 r12=ffffa389249ae200 r13=0000000000000000
r14=ffffa389249aa000 r15=ffffa38926cc4000
iopl=0 nv up ei ng nz na pe nc
cs=0010 ss=0000 ds=002b es=002b fs=0053 gs=002b efl=00050282
amdkmdag+0x254f87:
fffff802`1c4b4f87 1000 adc byte ptr [rax],al ds:002b:00000000`00000001=??
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: System

WRITE_ADDRESS: fffff8020ed713b8: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
fffff8020ec283b8: Unable to get Flags value from nt!KdVersionBlock
fffff8020ec283b8: Unable to get Flags value from nt!KdVersionBlock
unable to get nt!MmSpecialPagesInUse
0000000000000001

ERROR_CODE: (NTSTATUS) 0xc0000005 - 0x%p adresindeki y nerge 0x%p adresindeki belle e ba vurdu. Bellek u olamaz %s.

EXCEPTION_CODE_STR: c0000005

EXCEPTION_PARAMETER1: 0000000000000001

EXCEPTION_PARAMETER2: 0000000000000001

MISALIGNED_IP:
amdkmdag+254f87
fffff802`1c4b4f87 1000 adc byte ptr [rax],al

EXCEPTION_STR: 0xc0000005

STACK_TEXT:
fffff882`2d329870 ffffa389`24a58000 : fffff802`1c44921b 00000000`00153a00 ffffa389`249aa000 fffff882`2d329f00 : amdkmdag+0x254f87
fffff882`2d329878 fffff802`1c44921b : 00000000`00153a00 ffffa389`249aa000 fffff882`2d329f00 fffff802`1c4b66dd : 0xffffa389`24a58000
fffff882`2d329880 00000000`00153a00 : ffffa389`249aa000 fffff882`2d329f00 fffff802`1c4b66dd fffff882`2d329950 : amdkmdag+0x1e921b
fffff882`2d329888 ffffa389`249aa000 : fffff882`2d329f00 fffff802`1c4b66dd fffff882`2d329950 fffff802`1c4cdd4e : 0x153a00
fffff882`2d329890 fffff882`2d329f00 : fffff802`1c4b66dd fffff882`2d329950 fffff802`1c4cdd4e fffff882`2d329920 : 0xffffa389`249aa000
fffff882`2d329898 fffff802`1c4b66dd : fffff882`2d329950 fffff802`1c4cdd4e fffff882`2d329920 ffffa389`249aa000 : 0xfffff882`2d329f00
fffff882`2d3298a0 fffff882`2d329950 : fffff802`1c4cdd4e fffff882`2d329920 ffffa389`249aa000 fffff882`2d329f00 : amdkmdag+0x2566dd
fffff882`2d3298a8 fffff802`1c4cdd4e : fffff882`2d329920 ffffa389`249aa000 fffff882`2d329f00 fffff802`1c4b8f05 : 0xfffff882`2d329950
fffff882`2d3298b0 fffff882`2d329920 : ffffa389`249aa000 fffff882`2d329f00 fffff802`1c4b8f05 fffff882`2d329950 : amdkmdag+0x26dd4e
fffff882`2d3298b8 ffffa389`249aa000 : fffff882`2d329f00 fffff802`1c4b8f05 fffff882`2d329950 ffffd600`c4d9f800 : 0xfffff882`2d329920
fffff882`2d3298c0 fffff882`2d329f00 : fffff802`1c4b8f05 fffff882`2d329950 ffffd600`c4d9f800 00000000`00000001 : 0xffffa389`249aa000
fffff882`2d3298c8 fffff802`1c4b8f05 : fffff882`2d329950 ffffd600`c4d9f800 00000000`00000001 ffffa389`249aa000 : 0xfffff882`2d329f00
fffff882`2d3298d0 fffff882`2d329950 : ffffd600`c4d9f800 00000000`00000001 ffffa389`249aa000 fffff882`2d329f00 : amdkmdag+0x258f05
fffff882`2d3298d8 ffffd600`c4d9f800 : 00000000`00000001 ffffa389`249aa000 fffff882`2d329f00 fffff802`1c4b554a : 0xfffff882`2d329950
fffff882`2d3298e0 00000000`00000001 : ffffa389`249aa000 fffff882`2d329f00 fffff802`1c4b554a ffffa389`249aa000 : 0xffffd600`c4d9f800
fffff882`2d3298e8 ffffa389`249aa000 : fffff882`2d329f00 fffff802`1c4b554a ffffa389`249aa000 fffff882`2d329ec0 : 0x1
fffff882`2d3298f0 fffff882`2d329f00 : fffff802`1c4b554a ffffa389`249aa000 fffff882`2d329ec0 ffffd600`c4d9f800 : 0xffffa389`249aa000
fffff882`2d3298f8 fffff802`1c4b554a : ffffa389`249aa000 fffff882`2d329ec0 ffffd600`c4d9f800 ffffd600`c4d9f000 : 0xfffff882`2d329f00
fffff882`2d329900 ffffa389`249aa000 : fffff882`2d329ec0 ffffd600`c4d9f800 ffffd600`c4d9f000 00000002`00000010 : amdkmdag+0x25554a
fffff882`2d329908 fffff882`2d329ec0 : ffffd600`c4d9f800 ffffd600`c4d9f000 00000002`00000010 00000000`00000000 : 0xffffa389`249aa000
fffff882`2d329910 ffffd600`c4d9f800 : ffffd600`c4d9f000 00000002`00000010 00000000`00000000 00000000`00004c2b : 0xfffff882`2d329ec0
fffff882`2d329918 ffffd600`c4d9f000 : 00000002`00000010 00000000`00000000 00000000`00004c2b 00000000`00000000 : 0xffffd600`c4d9f800
fffff882`2d329920 00000002`00000010 : 00000000`00000000 00000000`00004c2b 00000000`00000000 00000000`00000000 : 0xffffd600`c4d9f000
fffff882`2d329928 00000000`00000000 : 00000000`00004c2b 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00000002`00000010


SYMBOL_NAME: amdkmdag+254f87

MODULE_NAME: hardware

IMAGE_NAME:  hardware

STACK_COMMAND: .cxr 0xfffff8822d328e80 ; kb

FAILURE_BUCKET_ID: IP_MISALIGNED_amdkmdag.sys

OS_VERSION: 10.0.18362.1

BUILDLAB_STR: 19h1_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {28c2d36a-10ec-7743-516b-554c363072af}

Followup: MachineOwner
---------
Kod:
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8007271de3d, Address of the instruction which caused the bugcheck
Arg3: fffff483bf6c0b60, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 6483

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-62N06FT

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.mSec
Value: 13703

Key : Analysis.Memory.CommitPeak.Mb
Value: 76

Key : Analysis.System
Value: CreateObject

Key : WER.OS.Branch
Value: 19h1_release

Key : WER.OS.Timestamp
Value: 2019-03-18T12:02:00Z

Key : WER.OS.Version
Value: 10.0.18362.1


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

BUGCHECK_CODE: 3b

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff8007271de3d

BUGCHECK_P3: fffff483bf6c0b60

BUGCHECK_P4: 0

CONTEXT:  fffff483bf6c0b60 -- (.cxr 0xfffff483bf6c0b60)
rax=ffffc986e3b51080 rbx=ffffc986e2554db0 rcx=ffffa584c441a6a0
rdx=0000000000000000 rsi=ffffc986dba91090 rdi=00000000ffff7fff
rip=fffff8007271de3d rsp=fffff483bf6c1550 rbp=ffffa584c44173d8
r8=00000000ffffffff r9=7fffc986e2554e18 r10=fffff8006f2a0e20
r11=ffffc986e3b51080 r12=ffffc986dba91700 r13=0000000000008000
r14=ffffc986e8784820 r15=fffff80072709060
iopl=0 nv up ei ng nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050286
FLTMGR!FltpRemoveAllNamesCachedForFileObject+0x21d:
fffff800`7271de3d 41ff442414 inc dword ptr [r12+14h] ds:002b:ffffc986`dba91714=0001b462
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: MsMpEng.exe

STACK_TEXT:
fffff483`bf6c1550 fffff800`726e4fc9 : ffffc986`e2554db0 ffffc986`00000000 ffffa584`c441a6a0 00000000`00008000 : FLTMGR!FltpRemoveAllNamesCachedForFileObject+0x21d
fffff483`bf6c15d0 fffff800`726e45a0 : fffff483`bf6c17b0 ffffc986`e8784800 ffffc986`e3f4e002 00000000`00000400 : FLTMGR!FltpPerformPreCallbacks+0x869
fffff483`bf6c16e0 fffff800`726e4112 : ffffc986`e3f4e010 fffff483`bf6c17b0 ffffc986`e3f4e010 fffff483`bf6c17c0 : FLTMGR!FltpPassThroughInternal+0x90
fffff483`bf6c1710 fffff800`726e3efe : ffffffff`fffe7960 ffffc986`db8818d0 00000000`00000000 ffffc986`e8784800 : FLTMGR!FltpPassThrough+0x162
fffff483`bf6c1790 fffff800`6f299db9 : ffffc986`e8784820 fffff800`6f2f5b80 00000000`000044cc 00000000`00000000 : FLTMGR!FltpDispatch+0x9e
fffff483`bf6c17f0 fffff800`6f8040ad : ffffc986`e8784820 ffffc986`dba9c690 ffffc986`db8818d0 ffffc986`e3f4e010 : nt!IofCallDriver+0x59
fffff483`bf6c1830 fffff800`6f816cc0 : fffff483`bf6c1a39 00000000`00000000 ffffc986`d58f4640 ffffc986`e3f4e010 : nt!IopDeleteFile+0x12d
fffff483`bf6c18b0 fffff800`6f2a2779 : 00000000`00000000 00000000`00000000 fffff483`bf6c1a39 ffffc986`e8784820 : nt!ObpRemoveObjectRoutine+0x80
fffff483`bf6c1910 fffff800`6f809037 : 00000000`ffff8002 ffffc986`e87847f0 ffffc986`00000000 00000000`00007ffe : nt!ObfDereferenceObjectWithTag+0xc9
fffff483`bf6c1950 fffff800`6f80e32e : 00000000`00001470 fffff483`bf6c1b80 ffffc986`e646b360 fffff800`6f886bfd : nt!ObCloseHandleTableEntry+0x2c7
fffff483`bf6c1a90 fffff800`6f3d4258 : ffffc986`e3b51080 0000022f`0f586fb8 fffff483`bf6c1b80 ffffc986`e646b360 : nt!NtClose+0xde
fffff483`bf6c1b00 00007ff8`a8a5c254 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
000000b9`43a7f258 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff8`a8a5c254


SYMBOL_NAME: FLTMGR!FltpRemoveAllNamesCachedForFileObject+21d

MODULE_NAME: FLTMGR

IMAGE_NAME:  FLTMGR.SYS

IMAGE_VERSION: 10.0.18362.267

STACK_COMMAND: .cxr 0xfffff483bf6c0b60 ; kb

BUCKET_ID_FUNC_OFFSET: 21d

FAILURE_BUCKET_ID: 0x3B_c0000005_FLTMGR!FltpRemoveAllNamesCachedForFileObject

OS_VERSION: 10.0.18362.1

BUILDLAB_STR: 19h1_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {e53a370f-1f60-b76c-64fa-8371fc23b801}

Followup: MachineOwner
---------

Ek olarak, @Enes3078'in dediklerini de yapın.
 
KS
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Serdar5654

Serdar5654

Hectopat
Katılım
4 Ocak 2017
Mesajlar
11
enes kardeş ve yika38 windows sürümü yükseltme hariç dediklerinizi yaptım gigabyte on/off teknolojisi biosta disabled di zaten driver da yüklü değilmiş ekran kartını ddu ile silip bu sürümü yükledim Win10-Radeon-Software-Adrenalin-2020-Edition-20.2.2-Mar5 sfc/scannow komutunuda yaptım bir dosya bulup düzelltiğini söyledi umarım tekrar almam mavi ekran alırsam mınudump dosyasını tekrar paylaşırım teşekkür ederim
 

Enes3078

Gigapat
Süper Moderatör
Sosyal Tayfı
Katılım
28 Nisan 2020
Mesajlar
13.394
Makaleler
10
Çözümler
418
Yer
Malatya
1) Aşağıdaki sürücüyü indirip kurun.

2) Aşağıdaki rehberi uygulayıp sonucun ekran alıntısını paylaşın.

3) BIOS güncelleyin. Güncel BIOS dosyası indirme linki aşağıda.

NOT: Sorun bu sefer çözülürse lütfen belirtmeyi unutmayın.
 
KS
KS
Serdar5654

Serdar5654

Hectopat
Katılım
4 Ocak 2017
Mesajlar
11
sürücüyü kurdum kardeşim error uyarsı verdi ardından bilgisayarı yeniden başlattı yükledi varsayıyorum 2.rehberide uyguladım
yok kardeşim tekrar yüklemeyi denedim bu uyarıyı veriyor
 

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