Çözüldü SYSTEM_SERVICE_EXCEPTION hatası

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Katılım
3 Mayıs 2020
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1.444
Makaleler
1
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Daha fazla  
Meslek
Mühendis sayılır
RAM
8x2 3200mhz
SSD veya HDD modeli
kingston a2000 ve wd blue
Ekran kartı
Galax rtx 2060
Anakart
Gibabyte b450m s2h
İşlemci
3300x
Arkadaşlar merhaba. Oyundayken hata alıyorum. Yardımcı olursanız sevinirim. Teşekkür ederim.


Aldığım hata böyle arkadaşlar.


2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the BugCheck
Arg2: fffff8047a61d98c, Address of the instruction which caused the BugCheck
Arg3: ffff8001c7968920, Address of the context record for the exception that caused the BugCheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 2452

Key : Analysis.Elapsed.mSec
Value: 2447

Key : Analysis.IO.Other.Mb
Value: 18

Key : Analysis.IO.Read.Mb
Value: 0

Key : Analysis.IO.Write.Mb
Value: 24

Key : Analysis.Init.CPU.mSec
Value: 905

Key : Analysis.Init.Elapsed.mSec
Value: 15183

Key : Analysis.Memory.CommitPeak.Mb
Value: 149

Key : Bugcheck.Code.KiBugCheckData
Value: 0x3b

Key : Bugcheck.Code.LegacyAPI
Value: 0x3b

Key : Failure.Bucket
Value: AV_nt!KiSelectReadyThread

Key : Failure.Hash
Value: {5fdc59e9-e30c-ea39-69b0-0e6a90df3a23}

Key : Hypervisor.Enlightenments.Value
Value: 0

Key : Hypervisor.Enlightenments.ValueHex
Value: 0

Key : Hypervisor.Flags.AnyHypervisorPresent
Value: 0

Key : Hypervisor.Flags.ApicEnlightened
Value: 0

Key : Hypervisor.Flags.ApicVirtualizationAvailable
Value: 1

Key : Hypervisor.Flags.AsyncMemoryHint
Value: 0

Key : Hypervisor.Flags.CoreSchedulerRequested
Value: 0

Key : Hypervisor.Flags.CpuManager
Value: 0

Key : Hypervisor.Flags.DeprecateAutoEoi
Value: 0

Key : Hypervisor.Flags.DynamicCpuDisabled
Value: 0

Key : Hypervisor.Flags.Epf
Value: 0

Key : Hypervisor.Flags.ExtendedProcessorMasks
Value: 0

Key : Hypervisor.Flags.HardwareMbecAvailable
Value: 1

Key : Hypervisor.Flags.MaxBankNumber
Value: 0

Key : Hypervisor.Flags.MemoryZeroingControl
Value: 0

Key : Hypervisor.Flags.NoExtendedRangeFlush
Value: 0

Key : Hypervisor.Flags.NoNonArchCoreSharing
Value: 0

Key : Hypervisor.Flags.Phase0InitDone
Value: 0

Key : Hypervisor.Flags.PowerSchedulerQos
Value: 0

Key : Hypervisor.Flags.RootScheduler
Value: 0

Key : Hypervisor.Flags.SynicAvailable
Value: 0

Key : Hypervisor.Flags.UseQpcBias
Value: 0

Key : Hypervisor.Flags.Value
Value: 16908288

Key : Hypervisor.Flags.ValueHex
Value: 1020000

Key : Hypervisor.Flags.VpAssistPage
Value: 0

Key : Hypervisor.Flags.VsmAvailable
Value: 0

Key : Hypervisor.RootFlags.AccessStats
Value: 0

Key : Hypervisor.RootFlags.CrashdumpEnlightened
Value: 0

Key : Hypervisor.RootFlags.CreateVirtualProcessor
Value: 0

Key : Hypervisor.RootFlags.DisableHyperthreading
Value: 0

Key : Hypervisor.RootFlags.HostTimelineSync
Value: 0

Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled
Value: 0

Key : Hypervisor.RootFlags.IsHyperV
Value: 0

Key : Hypervisor.RootFlags.LivedumpEnlightened
Value: 0

Key : Hypervisor.RootFlags.MapDeviceInterrupt
Value: 0

Key : Hypervisor.RootFlags.MceEnlightened
Value: 0

Key : Hypervisor.RootFlags.Nested
Value: 0

Key : Hypervisor.RootFlags.StartLogicalProcessor
Value: 0

Key : Hypervisor.RootFlags.Value
Value: 0

Key : Hypervisor.RootFlags.ValueHex
Value: 0

Key : SecureKernel.HalpHvciEnabled
Value: 0

Key : WER.OS.Branch
Value: vb_release

Key : WER.OS.Version
Value: 10.0.19041.1


BUGCHECK_CODE: 3b

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff8047a61d98c

BUGCHECK_P3: ffff8001c7968920

BUGCHECK_P4: 0

FILE_IN_CAB: MEMORY.DMP

CONTEXT: ffff8001c7968920 -- (.cxr 0xffff8001c7968920)
rax=0000000000000002 rbx=ffff8001c7948180 rcx=000000000000001e
rdx=0000000000000000 rsi=ffff960ab59eb080 rdi=0000000000000000
rip=fffff8047a61d98c rsp=ffffa60819414540 rbp=0000000000000000
r8=000000000000001e r9=00000000000000ff r10=0000000000000001
r11=0000000000000000 r12=0000000000000000 r13=0f0f0f0f0f0f0f0f
r14=3333333333333333 r15=0000000040000000
iopl=0 nv up ei pl nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050206
nt!KiSelectReadyThread+0x29c:
fffff804`7a61d98c 4489842498000000 mov dword ptr [rsp+98h],r8d ss:0018:ffffa608`194145d8=0000001e
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXWINLOGON: 1

PROCESS_NAME: svchost.exe

STACK_TEXT:
ffffa608`19414540 ffff8001`c7948180 : 00000000`00000000 ffff8001`0000001e ffff960a`b59eb080 fffff804`7a61beef : nt!KiSelectReadyThread+0x29c
ffffa608`194145d0 00000000`00000000 : ffff8001`0000001e ffff960a`b59eb080 fffff804`7a61beef ffffa608`00000002 : 0xffff8001`c7948180


SYMBOL_NAME: nt!KiSelectReadyThread+29c

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

STACK_COMMAND: .cxr 0xffff8001c7968920 ; kb

BUCKET_ID_FUNC_OFFSET: 29c

FAILURE_BUCKET_ID: AV_nt!KiSelectReadyThread

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {5fdc59e9-e30c-ea39-69b0-0e6a90df3a23}

Followup: MachineOwner
---------
 
Son düzenleme:
Çözüm
- Net olarak neyden kaynaklandığını söylemek zor.
- Tahmini olarak BIOS'un eskimesi veya Windows dosya sistemindeki bozulmalar denebilir.

- BIOS güncellemesi, dosya sistemi tamiri ve Windows Update ile çözülmezse disk testi ve RAM testi gerekecek.

- Ayrıca Windows Defender sürücülerinden birinde de problem var gibi.
  • MpKslDrv.sys
- Windows Defender'ın çalışmasını engelleyecek bir durum mevcut mu?
- Şu an çalışıyor mu?

BIOS sürümü F60e. BIOS'u özellikle mi güncellemiyordunuz Gigabyte'taki son Secure Boot olaylarından vs. dolayı?
Rich (BB code):
BiosVersion = F60e
BiosReleaseDate = 12/09/2020
SystemProductName = B450M S2H
BaseBoardManufacturer = Gigabyte Technology Co., Ltd.
BaseBoardProduct = B450M S2H
BaseBoardVersion = x.x

F64'e güncellenebilir. 12/06/2023'te çıkmış beta olmayan yeni bir sürüm.




* CMD'yi yönetici olarak çalıştırıp aşağıdaki iki komutu sırasıyla yapıştırın.

sfc /scannow
DISM /Online /Cleanup-Image /RestoreHealth

* Daha sonra Windows Update üzerinde güncellemeler varsa yapın.


Kod:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the BugCheck
Arg2: fffff8047a61d98c, Address of the instruction which caused the BugCheck
Arg3: ffff8001c7968920, Address of the context record for the exception that caused the BugCheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 1374

    Key  : Analysis.Elapsed.mSec
    Value: 8123

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 77

    Key  : Analysis.Init.Elapsed.mSec
    Value: 13911

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 145

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x3b

    Key  : Failure.Bucket
    Value: AV_nt!KiSelectReadyThread

    Key  : Failure.Hash
    Value: {5fdc59e9-e30c-ea39-69b0-0e6a90df3a23}

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Version
    Value: 10.0.19041.1


BUGCHECK_CODE:  3b

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff8047a61d98c

BUGCHECK_P3: ffff8001c7968920

BUGCHECK_P4: 0

FILE_IN_CAB:  062123-6125-01.dmp

CONTEXT:  ffff8001c7968920 -- (.cxr 0xffff8001c7968920)
rax=0000000000000002 rbx=ffff8001c7948180 rcx=000000000000001e
rdx=0000000000000000 rsi=ffff960ab59eb080 rdi=0000000000000000
rip=fffff8047a61d98c rsp=ffffa60819414540 rbp=0000000000000000
 r8=000000000000001e  r9=00000000000000ff r10=0000000000000001
r11=0000000000000000 r12=0000000000000000 r13=0f0f0f0f0f0f0f0f
r14=3333333333333333 r15=0000000040000000
iopl=0         nv up ei pl nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00050206
nt!KiSelectReadyThread+0x29c:
fffff804`7a61d98c 4489842498000000 mov     dword ptr [rsp+98h],r8d ss:0018:ffffa608`194145d8=0000001e
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  svchost.exe

STACK_TEXT:
ffffa608`19414540 ffff8001`c7948180     : 00000000`00000000 ffff8001`0000001e ffff960a`b59eb080 fffff804`7a61beef : nt!KiSelectReadyThread+0x29c
ffffa608`194145d0 00000000`00000000     : ffff8001`0000001e ffff960a`b59eb080 fffff804`7a61beef ffffa608`00000002 : 0xffff8001`c7948180


SYMBOL_NAME:  nt!KiSelectReadyThread+29c

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.19041.3086

STACK_COMMAND:  .cxr 0xffff8001c7968920 ; kb

BUCKET_ID_FUNC_OFFSET:  29c

FAILURE_BUCKET_ID:  AV_nt!KiSelectReadyThread

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {5fdc59e9-e30c-ea39-69b0-0e6a90df3a23}

Followup:     MachineOwner
---------
- Net olarak neyden kaynaklandığını söylemek zor.
- Tahmini olarak BIOS'un eskimesi veya Windows dosya sistemindeki bozulmalar denebilir.

- BIOS güncellemesi, dosya sistemi tamiri ve Windows Update ile çözülmezse disk testi ve RAM testi gerekecek.

- Ayrıca Windows Defender sürücülerinden birinde de problem var gibi.
  • MpKslDrv.sys
- Windows Defender'ın çalışmasını engelleyecek bir durum mevcut mu?
- Şu an çalışıyor mu?

BIOS sürümü F60e. BIOS'u özellikle mi güncellemiyordunuz Gigabyte'taki son Secure Boot olaylarından vs. dolayı?
Rich (BB code):
BiosVersion = F60e
BiosReleaseDate = 12/09/2020
SystemProductName = B450M S2H
BaseBoardManufacturer = Gigabyte Technology Co., Ltd.
BaseBoardProduct = B450M S2H
BaseBoardVersion = x.x

F64'e güncellenebilir. 12/06/2023'te çıkmış beta olmayan yeni bir sürüm.




* CMD'yi yönetici olarak çalıştırıp aşağıdaki iki komutu sırasıyla yapıştırın.

sfc /scannow
DISM /Online /Cleanup-Image /RestoreHealth

* Daha sonra Windows Update üzerinde güncellemeler varsa yapın.


Kod:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the BugCheck
Arg2: fffff8047a61d98c, Address of the instruction which caused the BugCheck
Arg3: ffff8001c7968920, Address of the context record for the exception that caused the BugCheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 1374

    Key  : Analysis.Elapsed.mSec
    Value: 8123

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 77

    Key  : Analysis.Init.Elapsed.mSec
    Value: 13911

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 145

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x3b

    Key  : Failure.Bucket
    Value: AV_nt!KiSelectReadyThread

    Key  : Failure.Hash
    Value: {5fdc59e9-e30c-ea39-69b0-0e6a90df3a23}

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Version
    Value: 10.0.19041.1


BUGCHECK_CODE:  3b

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff8047a61d98c

BUGCHECK_P3: ffff8001c7968920

BUGCHECK_P4: 0

FILE_IN_CAB:  062123-6125-01.dmp

CONTEXT:  ffff8001c7968920 -- (.cxr 0xffff8001c7968920)
rax=0000000000000002 rbx=ffff8001c7948180 rcx=000000000000001e
rdx=0000000000000000 rsi=ffff960ab59eb080 rdi=0000000000000000
rip=fffff8047a61d98c rsp=ffffa60819414540 rbp=0000000000000000
 r8=000000000000001e  r9=00000000000000ff r10=0000000000000001
r11=0000000000000000 r12=0000000000000000 r13=0f0f0f0f0f0f0f0f
r14=3333333333333333 r15=0000000040000000
iopl=0         nv up ei pl nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00050206
nt!KiSelectReadyThread+0x29c:
fffff804`7a61d98c 4489842498000000 mov     dword ptr [rsp+98h],r8d ss:0018:ffffa608`194145d8=0000001e
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  svchost.exe

STACK_TEXT:
ffffa608`19414540 ffff8001`c7948180     : 00000000`00000000 ffff8001`0000001e ffff960a`b59eb080 fffff804`7a61beef : nt!KiSelectReadyThread+0x29c
ffffa608`194145d0 00000000`00000000     : ffff8001`0000001e ffff960a`b59eb080 fffff804`7a61beef ffffa608`00000002 : 0xffff8001`c7948180


SYMBOL_NAME:  nt!KiSelectReadyThread+29c

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.19041.3086

STACK_COMMAND:  .cxr 0xffff8001c7968920 ; kb

BUCKET_ID_FUNC_OFFSET:  29c

FAILURE_BUCKET_ID:  AV_nt!KiSelectReadyThread

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {5fdc59e9-e30c-ea39-69b0-0e6a90df3a23}

Followup:     MachineOwner
---------
 
Çözüm
- Net olarak neden kaynaklandığını söylemek zor.
- Tahmini olarak BIOS'un eskimesi veya Windows dosya sistemindeki bozulmalar denebilir.

- BIOS güncellemesi, dosya sistemi tamiri ve Windows Update ile çözülmezse disk testi ve RAM testi gerekecek.

- Ayrıca Windows Defender sürücülerinden birinde de problem var gibi.
  • MpKslDrv.sys
- Windows Defender'ın çalışmasını engelleyecek bir durum mevcut mu?
- Şu an çalışıyor mu?

BIOS sürümü F60e. BIOS'u özellikle mi güncellemiyordunuz Gigabyte'taki son Secure Boot olaylarından vs. dolayı?
Rich (BB code):
BiosVersion = F60e
BiosReleaseDate = 12/09/2020
SystemProductName = B450M S2H
BaseBoardManufacturer = Gigabyte Technology Co., Ltd.
BaseBoardProduct = B450M S2H.
BaseBoardVersion = x.x

F64'e güncellenebilir. 12/06/2023'te çıkmış beta olmayan yeni bir sürüm.


* CMD'yi yönetici olarak çalıştırıp aşağıdaki iki komutu sırasıyla yapıştırın.

sfc /scannow
DISM /Online /Cleanup-Image /RestoreHealth

* Daha sonra Windows Update üzerinde güncellemeler varsa yapın.

Kod:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the BugCheck.
Arg2: fffff8047a61d98c, Address of the instruction which caused the BugCheck.
Arg3: ffff8001c7968920, Address of the context record for the exception that caused the BugCheck.
Arg4: 0000000000000000, zero.

Debugging Details:
------------------

KEY_VALUES_STRING: 1

 Key : Analysis.CPU.mSec
 Value: 1374.

 Key : Analysis.Elapsed.mSec
 Value: 8123.

 Key : Analysis.IO.Other.Mb
 Value: 0

 Key : Analysis.IO.Read.Mb
 Value: 0

 Key : Analysis.IO.Write.Mb
 Value: 0

 Key : Analysis.Init.CPU.mSec
 Value: 77.

 Key : Analysis.Init.Elapsed.mSec
 Value: 13911.

 Key : Analysis.Memory.CommitPeak.Mb
 Value: 145.

 Key : Bugcheck.Code.LegacyAPI
 Value: 0x3b.

 Key : Failure.Bucket
 Value: AV_nt!KiSelectReadyThread

 Key : Failure.Hash
 Value: {5fdc59e9-e30c-ea39-69b0-0e6a90df3a23}

 Key : WER.OS.Branch
 Value: vb_release.

 Key : WER.OS.Version
 Value: 10.0.19041.1

BUGCHECK_CODE: 3b.

BUGCHECK_P1: c0000005.

BUGCHECK_P2: fffff8047a61d98c.

BUGCHECK_P3: ffff8001c7968920.

BUGCHECK_P4: 0

FILE_IN_CAB: 062123-6125-01.dmp

CONTEXT: ffff8001c7968920 -- (.cxr 0xffff8001c7968920)
rax=0000000000000002 rbx=ffff8001c7948180 rcx=000000000000001e
rdx=0000000000000000 rsi=ffff960ab59eb080 rdi=0000000000000000
rip=fffff8047a61d98c rsp=ffffa60819414540 rbp=0000000000000000
 r8=000000000000001e r9=00000000000000ff r10=0000000000000001
r11=0000000000000000 r12=0000000000000000 r13=0f0f0f0f0f0f0f0f
r14=3333333333333333 r15=0000000040000000
iopl=0 nv up ei pl nz na po nc.
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050206
nt!KiSelectReadyThread+0x29c:
fffff804`7a61d98c 4489842498000000 mov dword ptr [rsp+98h],r8d ss:0018:ffffa608`194145d8=0000001e
Resetting default scope.

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: svchost.exe

STACK_TEXT:
ffffa608`19414540 ffff8001`c7948180 : 00000000`00000000 ffff8001`0000001e ffff960a`b59eb080 fffff804`7a61beef : nt!KiSelectReadyThread+0x29c
ffffa608`194145d0 00000000`00000000 : ffff8001`0000001e ffff960a`b59eb080 fffff804`7a61beef ffffa608`00000002 : 0xffff8001`c7948180

SYMBOL_NAME: nt!KiSelectReadyThread+29c

MODULE_NAME: nt.

IMAGE_NAME: ntkrnlmp.exe

IMAGE_VERSION: 10.0.19041.3086

STACK_COMMAND: .cxr 0xffff8001c7968920 ; kb.

BUCKET_ID_FUNC_OFFSET: 29c.

FAILURE_BUCKET_ID: AV_nt!KiSelectReadyThread

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release.

OSPLATFORM_TYPE: x64.

OSNAME: Windows 10.

FAILURE_ID_HASH: {5fdc59e9-e30c-ea39-69b0-0e6a90df3a23}

Followup: MachineOwner.
---------

Disk ve bellek testi yaptım ikisi de sağlam gözüküyor. BIOS gigabtye programı üzerinden otomatik yapıyorum ama bu sefer nedense güncellemeyi görmüyor. Beklemeli miyim yoksa indirip USB üzerinden mi güncellemeliyim emin olamadım :/

Edit: Usb üzerinden bios güncellmesi yaptım. F64 sürümünü yükledim teşekkür ederim.
 
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