SYSTEM_SERVICE_EXCEPTION mavi ekran hatası

tugsad · 17 Kasım 2020

Merhabalar.
Format attığımdan beri devamlı bu sorunlarla karşılaşmaya başladım. İnternette arattığımda RAM'lerde sorun olabileceği yazıyordu ve G.Skill (2x8GB) Ripjaws V Siyah DDR4 3200MHz CL16 Dual Kit RAM kullanmaktayım. Birkaç ay önce RAM'lerin biri arızalandı bu sebeple RAM'lerin sadece birini takıp çalıştırıyorum. Sorun acaba bundan mıdır?

Yoksa başka bir sorun mu var? Dump dosyalarımı ekledim, yardımcı olursanız çok sevinirim. Şimdiden teşekkürler.

Dump dosyalarım

tugsad · 18 Kasım 2020

@yika38 evet su630 ve arızalı olduğu için garantiye yollamıştım 3 gün önce bunu sıfır yolladılar ve temiz kurulum yaptım. Yeni mavi ekranlar aldım atıyorum. Yeni hatalar
Müsait olduğumda CrystalDiskMark da yapıp atacağım

yika38 · 18 Kasım 2020

İki hatanız da sorunun kaynağını doğrudan bellek olarak gösteriyor.

RAM'i değiştirmenizi öneririm. İsterseniz MemTest86'yi XMP açık yaptıysanız kapatarak, kapalı yaptıysanız açarak yeniden deneyebilirsiniz. SSD'yi de mutlaka değiştirin, SU630 kronik sorunlu bir model.

MSI yazılımlarını kaldırın.

Kod:

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8033fcc92bc, Address of the instruction which caused the bugcheck
Arg3: ffffa000c4cff920, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 3030

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on DESKTOP-62N06FT

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.mSec
    Value: 3034

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 76

    Key  : Analysis.System
    Value: CreateObject

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

BUGCHECK_CODE:  3b

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff8033fcc92bc

BUGCHECK_P3: ffffa000c4cff920

BUGCHECK_P4: 0

CONTEXT:  ffffa000c4cff920 -- (.cxr 0xffffa000c4cff920)
rax=0000000000000000 rbx=ffffd881b9010290 rcx=0000000000000000
rdx=ffffd881c71d1488 rsi=ffffd881c71d1fe0 rdi=ffffd881c71d1488
rip=fffff8033fcc92bc rsp=ffff8003042064e8 rbp=00000000000004e7
r8=0000000000000000  r9=0000000000000000 r10=0000000000000000
r11=fff7d881c2983488 r12=0000000000000000 r13=ffffd881c71c7000
r14=0000000000000000 r15=ffffd881c71d1480
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00050286
nt!RtlRbRemoveNode+0x7c:
fffff803`3fcc92bc 498b4308        mov     rax,qword ptr [r11+8] ds:002b:fff7d881`c2983490=????????????????
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  msedge.exe

BAD_STACK_POINTER:  ffffa000c4cff018

STACK_TEXT:
ffff8003`042064e8 fffff803`3fcc9000     : 00000000`000004e7 ffffd881`c71d1fe0 00000000`00000000 ffffd881`c71d1480 : nt!RtlRbRemoveNode+0x7c
ffff8003`04206500 fffff803`3fcc8a48     : ffffd881`b9010280 ffffd881`c71c7000 00000000`00000000 ffff8003`04206608 : nt!RtlpHpVsChunkCoalesce+0xb0
ffff8003`04206560 fffff803`3fcc73d4     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!RtlpHpVsContextFree+0x188
ffff8003`04206600 fffff803`403b1019     : 00000000`00004e60 ffffd881`b9010100 00000000`c6400000 01000000`00100000 : nt!ExFreeHeapPool+0x4d4
ffff8003`042066e0 fffff803`4e87e2d6     : 00000000`00000000 fffff803`3fcdb023 00000000`00000000 ffffd881`c7b7ea10 : nt!ExFreePool+0x9
ffff8003`04206710 fffff803`4e87d2f9     : ffff8003`042067e0 ffffb689`b8ecfe78 ffffd881`00000000 ffffd881`c7b7e900 : Npfs!NpReadDataQueue+0x246
ffff8003`04206780 fffff803`3fccd6c5     : ffffd881`bd881db0 ffffd881`00003e18 000001a4`76d1e128 ffffd881`c7bbeac0 : Npfs!NpFsdRead+0x259
ffff8003`04206830 fffff803`3ecc4906     : 000001a4`678edd40 00000000`00000001 ffffd881`c67dc080 fffff803`400efe11 : nt!IofCallDriver+0x55
ffff8003`04206870 fffff803`3fccd6c5     : ffffd881`c7bbeac0 000001a4`678edd40 ffff8003`04206b80 00000000`00000000 : FLTMGR!FltpDispatch+0xd6
ffff8003`042068d0 fffff803`400c2528     : ffffd881`c7bbeac0 00000000`00000000 ffffd881`c7bbeac0 00000000`00000000 : nt!IofCallDriver+0x55
ffff8003`04206910 fffff803`400b99d9     : ffffd881`00000000 ffff8003`04206b80 00000000`00000000 ffff8003`04206b80 : nt!IopSynchronousServiceTail+0x1a8
ffff8003`042069b0 fffff803`3fe06bb8     : ffffd881`c4176080 00000000`00000000 00000000`00000000 000001a4`678edd40 : nt!NtReadFile+0x599
ffff8003`04206a90 00007ffd`d618be64     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
00000058`b164f928 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffd`d618be64


SYMBOL_NAME:  nt!ExFreePool+9

IMAGE_NAME:  Pool_Corruption

IMAGE_VERSION:  10.0.19041.630

MODULE_NAME: Pool_Corruption

STACK_COMMAND:  .cxr 0xffffa000c4cff920 ; kb

BUCKET_ID_FUNC_OFFSET:  9

FAILURE_BUCKET_ID:  0x3B_c0000005_STACKPTR_ERROR_nt!ExFreePool

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {755ca313-2d8d-461b-fb53-3761269f22fe}

Followup:     Pool_corruption
---------

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c000001d, Exception code that caused the bugcheck
Arg2: fffff80532553620, Address of the instruction which caused the bugcheck
Arg3: fffffc02bc259c50, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 5640

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on DESKTOP-62N06FT

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.mSec
    Value: 15374

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 85

    Key  : Analysis.System
    Value: CreateObject

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

BUGCHECK_CODE:  3b

BUGCHECK_P1: c000001d

BUGCHECK_P2: fffff80532553620

BUGCHECK_P3: fffffc02bc259c50

BUGCHECK_P4: 0

CONTEXT:  fffffc02bc259c50 -- (.cxr 0xfffffc02bc259c50)
rax=0000000000000005 rbx=ffffe304ec22c140 rcx=fffff80532e4f888
rdx=0000000000000000 rsi=ffffe304ed437f10 rdi=ffffe304ec438080
rip=fffff80532553620 rsp=fffffc02bc25a650 rbp=ffffffffffffffff
r8=fffffc02bc25a680  r9=00000000ffffffff r10=7ffffffffffffffc
r11=0000000000000012 r12=ffffe304ec438080 r13=0000000000000000
r14=ffffe304ec438080 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00050202
nt!MiFinishVadDeletion+0x3d0:
fffff805`32553620 ff              ???
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  dwm.exe

MISALIGNED_IP:
nt!MiFinishVadDeletion+3d0
fffff805`32553620 ff              ???

STACK_TEXT:
fffffc02`bc25a650 fffff805`32523124     : 00000000`00000002 ffffa587`00000001 ffffe304`00000001 ffffe304`00000000 : nt!MiFinishVadDeletion+0x3d0
fffffc02`bc25a6f0 fffff805`32904aa9     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MiDeleteVad+0xae4
fffffc02`bc25a800 fffff805`32904882     : ffffe304`ed437f10 00000000`00000000 ffffe304`ec22c140 00000000`00000000 : nt!MiUnmapVad+0x49
fffffc02`bc25a830 fffff805`32881f6f     : 00000000`00000000 00000000`00000000 fffff658`4280bd28 fffff658`440eb3c0 : nt!MiUnmapViewOfSection+0x152
fffffc02`bc25a910 fffff628`03465ddf     : ffffa587`a17d2ba0 fffff805`328cf3be fffffc02`bc25ab80 00000084`905efa48 : nt!MmUnmapViewOfSection+0xf
fffffc02`bc25a940 fffff628`03465da5     : 00000000`00000001 fffff805`324dc3d9 ffffe304`ec5d3e10 ffffe304`ec438080 : win32kbase!DirectComposition::CBatchSharedMemoryPool::UnmapUserModeView+0x2b
fffffc02`bc25a970 fffff628`03465b8a     : ffffe304`ec2b7e10 fffff805`324dbc59 00000000`00000000 ffffe304`ec5d3e70 : win32kbase!DirectComposition::CBatchSharedMemoryPool::Reset+0x19
fffffc02`bc25a9a0 fffff628`0346593c     : fffff658`4280bad0 fffff658`4280bb90 00000000`00000000 fffff658`46f52cf0 : win32kbase!DirectComposition::CBatch::Clear+0xd6
fffffc02`bc25a9e0 fffff628`0346550f     : 00000000`00000000 fffff628`03465c01 fffff658`4280bad0 0000027f`19d74820 : win32kbase!DirectComposition::CApplicationChannel::GetBatchFragment+0x1a0
fffffc02`bc25aa50 fffff628`034654b5     : 00000000`00000000 fffff658`4280bad0 fffff658`4280bad0 00007ffa`f0bef8f8 : win32kbase!DirectComposition::CDwmChannel::SubmitDwmBatch+0x23
fffffc02`bc25aa90 fffff628`03fdf019     : ffffe304`ec438080 fffffc02`bc25ab80 0000027f`0b697210 00000000`00000000 : win32kbase!NtDCompositionSubmitDWMBatch+0x55
fffffc02`bc25aad0 fffff805`32606bb8     : ffffe304`ec438080 ffffe304`ec5d33e0 fffffc02`bc25ab80 fffffc02`bc25ab80 : win32k!NtDCompositionSubmitDWMBatch+0x15
fffffc02`bc25ab00 00007ffa`f48638a4     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
00000084`905ef6a8 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffa`f48638a4


SYMBOL_NAME:  win32kbase!DirectComposition::CBatchSharedMemoryPool::UnmapUserModeView+2b

MODULE_NAME: hardware

IMAGE_NAME:  hardware

IMAGE_VERSION:  10.0.19041.629

STACK_COMMAND:  .cxr 0xfffffc02bc259c50 ; kb

FAILURE_BUCKET_ID:  IP_MISALIGNED

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {201b0e5d-db2a-63d2-77be-8ce8ff234750}

Followup:     MachineOwner
---------

CrystalDiskMark sonuçlarını da en kısa zamanda paylaşın.

tugsad · 18 Kasım 2020

SU630CryDisk

SSD kronik sorunlu olduğunu biliyorum garantiye yolladım sıfırını yolladılar belki kronik rahatsızlığı düzelmişlerdir diye denemek istedim tekrar yazma ve okuma hızları düşerse zaten para iadesi talep edeceğim ve başka bir ssd alacağım.

MSİ yazılımlarınıda otomatik kurdu Liveupdate kaldırıyorum hemen

@yika38 sorun devam ediyor ama sizide daha fazla yormak istemiyorum RAMi garantiye yollamaya karar verdim döndüğünde devam ederse tekrar hortlatırım

Her şey için teşekkürler.

SYSTEM_SERVICE_EXCEPTION mavi ekran hatası

Ayrıntılı düzenleme

tugsad

Femtopat

tugsad

Femtopat

yika38

Terapat

tugsad

Femtopat

Benzer konular

Bu konuyu görüntüleyen kullanıcılar

Technopat Haberler

Yeni konular

Yeni mesajlar

Gizliliğinize önem veriyoruz