Çözüldü SYSTEM_SERVICE_EXCEPTION Mavi ekran

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28 Şubat 2017
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GTA 5 oynarken oyun bir anda coktu ve mavi ekran aldim. Dump dosyasi: 061320-8656-01.rar
Hatayi az arastirdim ekran karti ile ilgili olabilir suruculeri guncelleyin diyor ama benim zaten sistem guncel. Chipset guncel mi onu bilmiyorum. BIOS update en son surumde.
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80081846c39, Address of the instruction which caused the bugcheck
Arg3: ffffee8c221bebb0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
MemTest64 uzerınden RAM testi yaptim notebook coktu sorun RAM den kaynaklaniyor olabilir mi ?
 
Son düzenleme:
Pek önemli bir hata yok. Ses sürücünü güncelle.
Kod:
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80081846c39, Address of the instruction which caused the bugcheck
Arg3: ffffee8c221bebb0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.Sec
Value: 4

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-GULEPCP

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.Sec
Value: 5

Key : Analysis.Memory.CommitPeak.Mb
Value: 71

Key : Analysis.System
Value: CreateObject


ADDITIONAL_XML: 1

DUMP_FILE_ATTRIBUTES: 0x8
Kernel Generated Triage Dump

BUGCHECK_CODE: 3b

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff80081846c39

BUGCHECK_P3: ffffee8c221bebb0

BUGCHECK_P4: 0

CONTEXT:  ffffee8c221bebb0 -- (.cxr 0xffffee8c221bebb0)
rax=ff684f4bff674f4a rbx=0000000000000000 rcx=ffff9b0de6991930
rdx=0000000000000000 rsi=ffffee8c221bf610 rdi=0000000000000000
rip=fffff80081846c39 rsp=ffffee8c221bf5b8 rbp=ffffee8c221bfb80
r8=0000000000000008 r9=0000000000000000 r10=0000000000000000
r11=ffffee8c221bf910 r12=ffff9b0de6991930 r13=0000000000000e64
r14=ffffd6819543e360 r15=0000000000000000
iopl=0 nv up ei ng nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010282
nt!IoGetRelatedDeviceObject+0x9:
fffff800`81846c39 488b4008 mov rax,qword ptr [rax+8] ds:002b:ff684f4b`ff674f52=????????????????
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: SurSvc.exe

STACK_TEXT:
ffffee8c`221bf5b8 fffff800`81c6d4aa : 00000000`00000000 00000000`00000000 00000000`00000001 00000000`00000000 : nt!IoGetRelatedDeviceObject+0x9
ffffee8c`221bf5c0 fffff800`81c6d257 : 00000000`00000000 ffff9b0d`e6a3ca20 00000000`0001d000 80000002`100800a0 : nt!FsRtlAcquireFileExclusiveCommon+0x6a
ffffee8c`221bf8b0 fffff800`818d5851 : 00000000`00000000 00000000`00000000 00000000`00000002 fffff800`8180198e : nt!FsRtlAcquireFileExclusive+0x17
ffffee8c`221bf8f0 fffff800`81c6c3ca : ffff9b0d`e6991930 00000000`11000000 ffffd681`ab061c70 00000000`00000002 : nt!CcZeroEndOfLastPage+0x45
ffffee8c`221bf940 fffff800`81c6c15c : 00000000`1e30ddb8 00000000`00000005 00000000`00000000 00000000`00000001 : nt!MiCreateSectionCommon+0x25a
ffffee8c`221bfa20 fffff800`819ef378 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!NtCreateSection+0x5c
ffffee8c`221bfa90 00007ff8`71ccb6d4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
00000000`1e30dd48 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff8`71ccb6d4


SYMBOL_NAME: nt!FsRtlAcquireFileExclusiveCommon+6a

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION: 10.0.19041.329

STACK_COMMAND: .cxr 0xffffee8c221bebb0 ; kb

BUCKET_ID_FUNC_OFFSET: 6a

FAILURE_BUCKET_ID: 0x3B_c0000005_nt!FsRtlAcquireFileExclusiveCommon

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {faf8aee5-b33a-2726-e740-323d1b6e1869}

Followup:     MachineOwner
 
Pek önemli bir hata yok. Ses sürücünü güncelle.
Kod:
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80081846c39, Address of the instruction which caused the bugcheck
Arg3: ffffee8c221bebb0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.Sec
Value: 4

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-GULEPCP

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.Sec
Value: 5

Key : Analysis.Memory.CommitPeak.Mb
Value: 71

Key : Analysis.System
Value: CreateObject


ADDITIONAL_XML: 1

DUMP_FILE_ATTRIBUTES: 0x8
Kernel Generated Triage Dump

BUGCHECK_CODE: 3b

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff80081846c39

BUGCHECK_P3: ffffee8c221bebb0

BUGCHECK_P4: 0

CONTEXT:  ffffee8c221bebb0 -- (.cxr 0xffffee8c221bebb0)
rax=ff684f4bff674f4a rbx=0000000000000000 rcx=ffff9b0de6991930
rdx=0000000000000000 rsi=ffffee8c221bf610 rdi=0000000000000000
rip=fffff80081846c39 rsp=ffffee8c221bf5b8 rbp=ffffee8c221bfb80
r8=0000000000000008 r9=0000000000000000 r10=0000000000000000
r11=ffffee8c221bf910 r12=ffff9b0de6991930 r13=0000000000000e64
r14=ffffd6819543e360 r15=0000000000000000
iopl=0 nv up ei ng nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010282
nt!IoGetRelatedDeviceObject+0x9:
fffff800`81846c39 488b4008 mov rax,qword ptr [rax+8] ds:002b:ff684f4b`ff674f52=????????????????
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: SurSvc.exe

STACK_TEXT:
ffffee8c`221bf5b8 fffff800`81c6d4aa : 00000000`00000000 00000000`00000000 00000000`00000001 00000000`00000000 : nt!IoGetRelatedDeviceObject+0x9
ffffee8c`221bf5c0 fffff800`81c6d257 : 00000000`00000000 ffff9b0d`e6a3ca20 00000000`0001d000 80000002`100800a0 : nt!FsRtlAcquireFileExclusiveCommon+0x6a
ffffee8c`221bf8b0 fffff800`818d5851 : 00000000`00000000 00000000`00000000 00000000`00000002 fffff800`8180198e : nt!FsRtlAcquireFileExclusive+0x17
ffffee8c`221bf8f0 fffff800`81c6c3ca : ffff9b0d`e6991930 00000000`11000000 ffffd681`ab061c70 00000000`00000002 : nt!CcZeroEndOfLastPage+0x45
ffffee8c`221bf940 fffff800`81c6c15c : 00000000`1e30ddb8 00000000`00000005 00000000`00000000 00000000`00000001 : nt!MiCreateSectionCommon+0x25a
ffffee8c`221bfa20 fffff800`819ef378 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!NtCreateSection+0x5c
ffffee8c`221bfa90 00007ff8`71ccb6d4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
00000000`1e30dd48 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff8`71ccb6d4


SYMBOL_NAME: nt!FsRtlAcquireFileExclusiveCommon+6a

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION: 10.0.19041.329

STACK_COMMAND: .cxr 0xffffee8c221bebb0 ; kb

BUCKET_ID_FUNC_OFFSET: 6a

FAILURE_BUCKET_ID: 0x3B_c0000005_nt!FsRtlAcquireFileExclusiveCommon

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {faf8aee5-b33a-2726-e740-323d1b6e1869}

Followup:     MachineOwner
Hocam uyumlu ses driverini nasil bulabilirim? Windows bu sürücüyü güncel diyor ama sürücü 2019 dan kalma. Asus'un sitesine baktım orada da yok. Ses kartı : Realtek High Definiton Audio.
Yüklü olan surum : 6.0.1.8619.
 
Son düzenleyen: Moderatör:
HDAUDIO\FUNC_01&VEN_10EC&DEV_0668&SUBSYS_104311CD&REV_1000
HDAUDIO\FUNC_01&VEN_10EC&DEV_0668&SUBSYS_104311CD
Donanım kimligi bu.
 
Son düzenleyen: Moderatör:
Pek önemli bir hata yok. Ses sürücünü güncelle.
Kod:
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80081846c39, Address of the instruction which caused the bugcheck
Arg3: ffffee8c221bebb0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.Sec
Value: 4

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-GULEPCP

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.Sec
Value: 5

Key : Analysis.Memory.CommitPeak.Mb
Value: 71

Key : Analysis.System
Value: CreateObject


ADDITIONAL_XML: 1

DUMP_FILE_ATTRIBUTES: 0x8
Kernel Generated Triage Dump

BUGCHECK_CODE: 3b

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff80081846c39

BUGCHECK_P3: ffffee8c221bebb0

BUGCHECK_P4: 0

CONTEXT:  ffffee8c221bebb0 -- (.cxr 0xffffee8c221bebb0)
rax=ff684f4bff674f4a rbx=0000000000000000 rcx=ffff9b0de6991930
rdx=0000000000000000 rsi=ffffee8c221bf610 rdi=0000000000000000
rip=fffff80081846c39 rsp=ffffee8c221bf5b8 rbp=ffffee8c221bfb80
r8=0000000000000008 r9=0000000000000000 r10=0000000000000000
r11=ffffee8c221bf910 r12=ffff9b0de6991930 r13=0000000000000e64
r14=ffffd6819543e360 r15=0000000000000000
iopl=0 nv up ei ng nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010282
nt!IoGetRelatedDeviceObject+0x9:
fffff800`81846c39 488b4008 mov rax,qword ptr [rax+8] ds:002b:ff684f4b`ff674f52=????????????????
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: SurSvc.exe

STACK_TEXT:
ffffee8c`221bf5b8 fffff800`81c6d4aa : 00000000`00000000 00000000`00000000 00000000`00000001 00000000`00000000 : nt!IoGetRelatedDeviceObject+0x9
ffffee8c`221bf5c0 fffff800`81c6d257 : 00000000`00000000 ffff9b0d`e6a3ca20 00000000`0001d000 80000002`100800a0 : nt!FsRtlAcquireFileExclusiveCommon+0x6a
ffffee8c`221bf8b0 fffff800`818d5851 : 00000000`00000000 00000000`00000000 00000000`00000002 fffff800`8180198e : nt!FsRtlAcquireFileExclusive+0x17
ffffee8c`221bf8f0 fffff800`81c6c3ca : ffff9b0d`e6991930 00000000`11000000 ffffd681`ab061c70 00000000`00000002 : nt!CcZeroEndOfLastPage+0x45
ffffee8c`221bf940 fffff800`81c6c15c : 00000000`1e30ddb8 00000000`00000005 00000000`00000000 00000000`00000001 : nt!MiCreateSectionCommon+0x25a
ffffee8c`221bfa20 fffff800`819ef378 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!NtCreateSection+0x5c
ffffee8c`221bfa90 00007ff8`71ccb6d4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
00000000`1e30dd48 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff8`71ccb6d4


SYMBOL_NAME: nt!FsRtlAcquireFileExclusiveCommon+6a

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION: 10.0.19041.329

STACK_COMMAND: .cxr 0xffffee8c221bebb0 ; kb

BUCKET_ID_FUNC_OFFSET: 6a

FAILURE_BUCKET_ID: 0x3B_c0000005_nt!FsRtlAcquireFileExclusiveCommon

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {faf8aee5-b33a-2726-e740-323d1b6e1869}

Followup:     MachineOwner
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