SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8002cb00409, The address that the exception occurred at
Arg3: ffffdc0dc2dd2698, Exception Record Address
Arg4: ffffdc0dc2dd1ee0, Context Record Address
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** WARNING: Unable to verify timestamp for win32k.sys
KEY_VALUES_STRING: 1
Key : AV.Fault
Value: Read
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
SYSTEM_MANUFACTURER: System manufacturer
SYSTEM_PRODUCT_NAME: System Product Name
SYSTEM_SKU: SKU
SYSTEM_VERSION: System Version
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: 0604
BIOS_DATE: 12/08/2018
BASEBOARD_MANUFACTURER: ASUSTeK COMPUTER INC.
BASEBOARD_PRODUCT: TUF B450-PLUS GAMING
BASEBOARD_VERSION: Rev X.0x
DUMP_TYPE: 2
BUGCHECK_P1: ffffffffc0000005
BUGCHECK_P2: fffff8002cb00409
BUGCHECK_P3: ffffdc0dc2dd2698
BUGCHECK_P4: ffffdc0dc2dd1ee0
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>
FAULTING_IP:
atikmdag+150409
fffff800`2cb00409 8b07 mov eax,dword ptr [rdi]
EXCEPTION_RECORD: ffffdc0dc2dd2698 -- (.exr 0xffffdc0dc2dd2698)
ExceptionAddress: fffff8002cb00409 (atikmdag+0x0000000000150409)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 00000000000bb400
Attempt to read from address 00000000000bb400
CONTEXT: ffffdc0dc2dd1ee0 -- (.cxr 0xffffdc0dc2dd1ee0)
rax=00000000000e0400 rbx=ffffa20da47a4000 rcx=960a1dae3cb00000
rdx=000000000000082f rsi=00000000000be400 rdi=00000000000bb400
rip=fffff8002cb00409 rsp=ffffdc0dc2dd28d0 rbp=ffffdc0dc2dd2929
r8=000000000000082f r9=000000000000002f r10=0000fffff800212b
r11=ffffdc0dc2dd26f0 r12=0000000000000004 r13=ffffa20d9ddef010
r14=ffffa20d9ddef200 r15=ffffa20d986d5000
iopl=0 nv up ei pl nz na pe nc
cs=0010 ss=0000 ds=002b es=002b fs=0053 gs=002b efl=00050202
atikmdag+0x150409:
fffff800`2cb00409 8b07 mov eax,dword ptr [rdi] ds:002b:00000000`000bb400=????????
Resetting default scope
CPU_COUNT: c
CPU_MHZ: d42
CPU_VENDOR: AuthenticAMD
CPU_FAMILY: 17
CPU_MODEL: 8
CPU_STEPPING: 2
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 0
FOLLOWUP_IP:
atikmdag+150409
fffff800`2cb00409 8b07 mov eax,dword ptr [rdi]
BUGCHECK_STR: AV
READ_ADDRESS: fffff80020d733b8: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
00000000000bb400
ERROR_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>
EXCEPTION_CODE_STR: c0000005
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: 00000000000bb400
ANALYSIS_SESSION_HOST: DESKTOP-18V31A3
ANALYSIS_SESSION_TIME: 12-28-2019 19:25:59.0418
ANALYSIS_VERSION: 10.0.18362.1 x86fre
LAST_CONTROL_TRANSFER: from ffffdc0dc2dd2929 to fffff8002cb00409
STACK_TEXT:
ffffdc0d`c2dd28d0 ffffdc0d`c2dd2929 : ffffdc0d`c2dd2900 ffffa20d`9ddef290 ffffa20d`9ddef201 00000000`00000000 : atikmdag+0x150409
ffffdc0d`c2dd28d8 ffffdc0d`c2dd2900 : ffffa20d`9ddef290 ffffa20d`9ddef201 00000000`00000000 00000000`00000000 : 0xffffdc0d`c2dd2929
ffffdc0d`c2dd28e0 ffffa20d`9ddef290 : ffffa20d`9ddef201 00000000`00000000 00000000`00000000 00000000`00000000 : 0xffffdc0d`c2dd2900
ffffdc0d`c2dd28e8 ffffa20d`9ddef201 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0xffffa20d`9ddef290
ffffdc0d`c2dd28f0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0xffffa20d`9ddef201
THREAD_SHA1_HASH_MOD_FUNC: b707fffe94678f64fa20640ed32c4c0e284df15c
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 1cc2ae91b1e931294b0703a28d60523a5a679dd2
THREAD_SHA1_HASH_MOD: b707fffe94678f64fa20640ed32c4c0e284df15c
FAULT_INSTR_CODE: 8b49078b
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: atikmdag+150409
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: atikmdag
IMAGE_NAME: atikmdag.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 5de860a3
STACK_COMMAND: .cxr 0xffffdc0dc2dd1ee0 ; kb
BUCKET_ID_FUNC_OFFSET: 150409
FAILURE_BUCKET_ID: AV_atikmdag!unknown_function
BUCKET_ID: AV_atikmdag!unknown_function
PRIMARY_PROBLEM_CLASS: AV_atikmdag!unknown_function
TARGET_TIME: 2019-12-28T11:14:46.000Z
OSBUILD: 18362
OSSERVICEPACK: 535
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 1980-01-11 18:53:20
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: 18281
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:av_atikmdag!unknown_function
FAILURE_ID_HASH: {0252e3ed-fc29-a2ca-0f7a-b32a5492113a}
Followup: MachineOwner
---------