USB takınca bilgisayar mavi ekran veriyor

tolga09

Decapat
Katılım
11 Mart 2019
Mesajlar
8
Yaklaşık 2 yıldır, pc'ye usb bellek ya da taşınabilir hdd taktığımda ya da nadiren de olsa mouse'u çıkarıp tak yaptığımda mavi ekran hatası alıyorum. Sorunun kaynağı ne olabilir? Windows 7 kullanıcısıyım.

Minidump kaydı için:
 
Son düzenleyen: Moderatör:
Paylaştığınız dökümde USB ile ilgili hiçbir belirti yok. Cevap vermeyi kesen ekran kartınız kaynaklı bir sorun görüyorum. USB söküp takma sonrası oluşan Minidump dosyasını paylaşın. Bütün Minidump dosyalarını paylaşın, sadece birini değil.

Ayrıca 10 yıllık arkaik işletim sistemleri kullanmayın. Windows 10'a geçin:


Kod:
VIDEO_TDR_TIMEOUT_DETECTED (117)
The display driver failed to respond in timely fashion.
(This code can never be used for a real bugcheck.)
Arguments:
Arg1: fffffa800f7654e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88015d87988, The pointer into responsible device driver module (e.g owner tag).
Arg3: 0000000000000000, The secondary driver specific bucketing key.
Arg4: 0000000000000000, Optional internal context dependent data.

Debugging Details:
------------------

Unable to load image nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  7601.23796.amd64fre.win7sp1_ldr.170427-1518

DUMP_TYPE:  2

BUGCHECK_P1: fffffa800f7654e0

BUGCHECK_P2: fffff88015d87988

BUGCHECK_P3: 0

BUGCHECK_P4: 0

FAULTING_IP:
nvlddmkm+175988
fffff880`15d87988 ??              ???

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_TIMEOUT

TAG_NOT_DEFINED_202b:  *** Unknown TAG in analysis list 202b


CPU_COUNT: 4

CPU_MHZ: e74

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 3c

CPU_STEPPING: 3

BUGCHECK_STR:  0x117

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  DESKTOP-HH6FM2D

ANALYSIS_SESSION_TIME:  03-13-2019 14:06:50.0779

ANALYSIS_VERSION: 10.0.18317.1001 amd64fre

STACK_TEXT: 
fffff880`084f64f0 fffff880`07ab88eb : fffffa80`0f7654e0 fffff880`07b052b3 fffffa80`0f7654e0 fffff880`07a868ef : watchdog!WdDbgReportRecreate+0xa3
fffff880`084f6a10 fffff880`07ab95b0 : fffff8a0`1440c180 fffff8a0`1440c180 00000000`00000080 fffffa80`0f7654e0 : dxgkrnl!TdrUpdateDbgReport+0xcb
fffff880`084f6a60 fffff880`07a8d75f : 00000000`00000001 fffffa80`0de6e000 00000000`00000000 fffff880`0000008a : dxgkrnl!TdrCollectDbgInfoStage2+0x220
fffff880`084f6a90 fffff880`07aba103 : fffffa80`0de6d658 ffffffff`fffe7960 fffffa80`0f7654e0 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0xef
fffff880`084f6b40 fffff880`07b8a091 : fffffa80`068b2010 00000000`00000080 00000000`00000000 fffffa80`0de6d010 : dxgkrnl!TdrResetFromTimeout+0x23
fffff880`084f6bc0 fffff800`0330ee66 : 00000000`0445e2df fffffa80`0dea0610 fffffa80`066d5040 fffffa80`0dea0610 : dxgmms1!VidSchiWorkerThread+0x101
fffff880`084f6c00 fffff800`030656e6 : fffff880`067d7180 fffffa80`0dea0610 fffff880`067e1fc0 00000000`ffffffff : nt!PspSystemThreadStartup+0x5a
fffff880`084f6c40 00000000`00000000 : fffff880`084f7000 fffff880`084f1000 fffff880`084f5120 00000000`00000000 : nt!KxStartSystemThread+0x16


THREAD_SHA1_HASH_MOD_FUNC:  3af84fa30183ef3ca0094be6531dbd13bc0e3645

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  fc65a9fc827ae4ff39680b421b27a780a6eb4044

THREAD_SHA1_HASH_MOD:  c6b8e8e6c877a4f1a841f210fed825c6cb1998be

FOLLOWUP_IP:
nvlddmkm+175988
fffff880`15d87988 ??              ???

SYMBOL_NAME:  nvlddmkm+175988

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5c3861dc

STACK_COMMAND:  .thread ; .cxr ; kb

FAILURE_BUCKET_ID:  X64_0x117_IMAGE_nvlddmkm.sys

BUCKET_ID:  X64_0x117_IMAGE_nvlddmkm.sys

PRIMARY_PROBLEM_CLASS:  X64_0x117_IMAGE_nvlddmkm.sys

TARGET_TIME:  2019-03-04T07:44:50.000Z

OSBUILD:  7601

OSSERVICEPACK:  1000

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 7

OSEDITION:  Windows 7 WinNt (Service Pack 1) TerminalServer SingleUserTS

OS_LOCALE: 

USER_LCID:  0

OSBUILD_TIMESTAMP:  2017-04-28 03:13:49

BUILDDATESTAMP_STR:  170427-1518

BUILDLAB_STR:  win7sp1_ldr

BUILDOSVER_STR:  6.1.7601.23796.amd64fre.win7sp1_ldr.170427-1518

ANALYSIS_SESSION_ELAPSED_TIME:  1650

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x117_image_nvlddmkm.sys

FAILURE_ID_HASH:  {c306f7be-ced2-9b11-9b10-d0239a4fd800}

Followup:     MachineOwner
---------
 
Tekrardan merhabalar,

Bahsettiğiniz gibi çıkarıp takma işlemi gerçekleştirdim ve mavi ekran hatası aldım. Yeni oluşan dmp dosyasını paylaşıyorum.

Şu anda Win10'a geçememe ya da format bile atamama sebebim, çok fazla prodüksiyon aşamasında projem olması. Format sonrası maalesef projeleri tekrar birebir olarak toplamak mümkün olamayabiliyor...

 
Evet, bu defa veriler doğru. Hataya sebep olan sürücü iusb3xhc.sys, Intel USB 3.0 eXtensible Host Controller Driver.

Buradan güncel sürümü indirin:

Downloads for Intel® USB 3.0 eXtensible Host Controller Driver

Sorun devam ederse Windows 10'a geçin.

Kod:
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88007cbd850, The address that the exception occurred at
Arg3: fffff88006bd95a8, Exception Record Address
Arg4: fffff88006bd8e00, Context Record Address

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : AV.Fault
    Value: Read


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  7601.23796.amd64fre.win7sp1_ldr.170427-1518

DUMP_TYPE:  2

BUGCHECK_P1: ffffffffc0000005

BUGCHECK_P2: fffff88007cbd850

BUGCHECK_P3: fffff88006bd95a8

BUGCHECK_P4: fffff88006bd8e00

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>

FAULTING_IP:
iusb3xhc+4f850
fffff880`07cbd850 488b4350        mov     rax,qword ptr [rbx+50h]

EXCEPTION_RECORD:  fffff88006bd95a8 -- (.exr 0xfffff88006bd95a8)
ExceptionAddress: fffff88007cbd850 (iusb3xhc+0x000000000004f850)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 0000000101700162
Attempt to read from address 0000000101700162

CONTEXT:  fffff88006bd8e00 -- (.cxr 0xfffff88006bd8e00)
rax=fffff88007cee018 rbx=0000000101700112 rcx=fffff88007cee1e0
rdx=0000000101700112 rsi=fffffa800d0be1b0 rdi=0000000101700112
rip=fffff88007cbd850 rsp=fffff88006bd97e0 rbp=fffffa800d1e6920
 r8=fffffa800c125860  r9=0000000000000000 r10=fffffa800d1e6920
r11=fffff88006bd9938 r12=0000000000000005 r13=fffff88007cee018
r14=0000000000000001 r15=0000000101700112
iopl=0         nv up ei ng nz ac pe cy
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010293
iusb3xhc+0x4f850:
fffff880`07cbd850 488b4350        mov     rax,qword ptr [rbx+50h] ds:002b:00000001`01700162=????????????????
Resetting default scope

CPU_COUNT: 4

CPU_MHZ: e74

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 3c

CPU_STEPPING: 3

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

FOLLOWUP_IP:
iusb3xhc+4f850
fffff880`07cbd850 488b4350        mov     rax,qword ptr [rbx+50h]

BUGCHECK_STR:  0x7E

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800032bf100
Unable to get MmSystemRangeStart
GetUlongPtrFromAddress: unable to read from fffff800032bf2e8
GetUlongPtrFromAddress: unable to read from fffff800032bf498
GetPointerFromAddress: unable to read from fffff800032bf0b8
 0000000101700162

ERROR_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>

EXCEPTION_CODE_STR:  c0000005

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000101700162

ANALYSIS_SESSION_HOST:  MSI

ANALYSIS_SESSION_TIME:  03-13-2019 14:36:44.0897

ANALYSIS_VERSION: 10.0.18317.1001 amd64fre

LAST_CONTROL_TRANSFER:  from fffffa800d1e88b0 to fffff88007cbd850

STACK_TEXT:  
fffff880`06bd97e0 fffffa80`0d1e88b0 : 00000000`00000060 00000000`00000001 00000000`000007ff fffffa80`0d1e6978 : iusb3xhc+0x4f850
fffff880`06bd97e8 00000000`00000060 : 00000000`00000001 00000000`000007ff fffffa80`0d1e6978 00000000`00000000 : 0xfffffa80`0d1e88b0
fffff880`06bd97f0 00000000`00000001 : 00000000`000007ff fffffa80`0d1e6978 00000000`00000000 fffff880`07cddb00 : 0x60
fffff880`06bd97f8 00000000`000007ff : fffffa80`0d1e6978 00000000`00000000 fffff880`07cddb00 fffff880`07cee018 : 0x1
fffff880`06bd9800 fffffa80`0d1e6978 : 00000000`00000000 fffff880`07cddb00 fffff880`07cee018 fffffa80`0c125860 : 0x7ff
fffff880`06bd9808 00000000`00000000 : fffff880`07cddb00 fffff880`07cee018 fffffa80`0c125860 fffff880`07ccbe19 : 0xfffffa80`0d1e6978


THREAD_SHA1_HASH_MOD_FUNC:  6bf72fd54532e159d0a464bdb65a6ab880e6742d

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  0530522e984365b2e49777920f61758cb1845153

THREAD_SHA1_HASH_MOD:  6bf72fd54532e159d0a464bdb65a6ab880e6742d

FAULT_INSTR_CODE:  50438b48

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  iusb3xhc+4f850

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: iusb3xhc

IMAGE_NAME:  iusb3xhc.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  591455d7

STACK_COMMAND:  .cxr 0xfffff88006bd8e00 ; kb

FAILURE_BUCKET_ID:  X64_0x7E_iusb3xhc+4f850

BUCKET_ID:  X64_0x7E_iusb3xhc+4f850

PRIMARY_PROBLEM_CLASS:  X64_0x7E_iusb3xhc+4f850

TARGET_TIME:  2019-03-13T10:42:54.000Z

OSBUILD:  7601

OSSERVICEPACK:  1000

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 7

OSEDITION:  Windows 7 WinNt (Service Pack 1) TerminalServer SingleUserTS

OS_LOCALE:  

USER_LCID:  0

OSBUILD_TIMESTAMP:  2017-04-28 03:13:49

BUILDDATESTAMP_STR:  170427-1518

BUILDLAB_STR:  win7sp1_ldr

BUILDOSVER_STR:  6.1.7601.23796.amd64fre.win7sp1_ldr.170427-1518

ANALYSIS_SESSION_ELAPSED_TIME:  1c03

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x7e_iusb3xhc+4f850

FAILURE_ID_HASH:  {81ee09ff-022e-860d-60d4-13cd866988af}

Followup:     MachineOwner
---------
 
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