Çözüldü VIDEO_TDR_FAILURE atikmpag.sys hatası

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Mesaj gönderimine kapalı.

Guney K

Centipat
Katılım
11 Nisan 2020
Mesajlar
2
3 Nisan'dan beri belirttiğim mavi ekranı alıyorum. Kart boş durumda iken kullanılabiliyor, fakat bazen boş durumda olsa bile çizgiler beliriyor. Herhangi bir oyun, ya da Benchmark kullanımında saniyeler içinde ekranda çizgiler veya renkli pikseller söz konusu oluyor. Ardından sistem çöküyor ve 0x00000116 atikmpag.sys kodlu mavi ekranı alıyorum. Driver sorunu olduğunu düşünmüyorum çünkü "artifact" denilen bu çizgileri BIOS ekranında da gördüm. Sıcaklık 70C+ çıkardı, fakat şu anda 60C civarında da sistem çöküyor. Ekran kartına kullandığım süreçte hiçbir zaman overclock yapmadım. Stok ayarları neyse onda çalışıyordu. Bilmek istediğim salt ekran kartı arızası mı, yoksa konuya PSU mu dahil?

Sistem:

  • MSI B350M PRO VD-Plus ANAKART
  • MSI RX 580 Armor OC 8 GB GPU
  • Ryzen 5 1600 CPU
  • Corsair Vengance 2666MHz tek modül 8 GB RAM
  • Xigmatek Glare 7A kasa ile gelen 600W 80+ PSU
  • SanDisk 120GB SSD (OS burada)
  • OS: Windows 10 Pro version 1903 (OS Build 18362.720)
Şu ana kadar yaptıklarım:
  • Genel kasa temizliği ve kablo kontrolü,
  • RAM'i farklı slota takmak,
  • Ekran kartını yerinden çıkartıp tekrar takmak,
  • Memtest86 testi, herhangi bir hata çıkmadı,
  • DDU ile temiz Driver kurulumu ve beta sürümde dahil diğer sürümleri denemek, bir değişiklik yaratmadı,
  • BIOS sürücüsünü son sürüme güncellemek, tekrar bir değişiklik yaratmadı.
Bu ay yeni bir ekran kartı alacağım, kart değişimi sonrası sistem normale dönerse bildireceğim.

Dump dosyası:
minidump.rar
 
Son düzenleyen: Moderatör:
Çözüm
BIOS ekranında bile çizgiler çıkıyorsa kart arızalı olabilir, zaten dosyalar farklı bir şey söylemiyor.

Kod:
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffffd4887bcb4010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8018a570818, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc0000001, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000003, Optional internal context dependent data.

Debugging Details:
------------------

Unable to load image atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  10.0.18362.720 (WinBuild.160101.0800)

SYSTEM_MANUFACTURER:  Micro-Star International Co., Ltd

SYSTEM_PRODUCT_NAME:  MS-7B38

SYSTEM_SKU:  To be filled by O.E.M.

SYSTEM_VERSION:  1.0

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  2.GQ

BIOS_DATE:  12/02/2019

BASEBOARD_MANUFACTURER:  Micro-Star International Co., Ltd

BASEBOARD_PRODUCT:  B350M PRO-VD PLUS (MS-7B38)

BASEBOARD_VERSION:  1.0

DUMP_FILE_ATTRIBUTES: 0x8
  Kernel Generated Triage Dump

DUMP_TYPE:  2

BUGCHECK_P1: ffffd4887bcb4010

BUGCHECK_P2: fffff8018a570818

BUGCHECK_P3: ffffffffc0000001

BUGCHECK_P4: 3

FAULTING_IP:
atikmpag+10818
fffff801`8a570818 48895c2408      mov     qword ptr [rsp+8],rbx

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CPU_COUNT: c

CPU_MHZ: c80

CPU_VENDOR:  AuthenticAMD

CPU_FAMILY: 17

CPU_MODEL: 1

CPU_STEPPING: 1

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  DESKTOP-ME9UFOB

ANALYSIS_SESSION_TIME:  04-11-2020 18:00:29.0358

ANALYSIS_VERSION: 10.0.18362.1 amd64fre

STACK_TEXT: 
ffffed87`88692a08 fffff801`89a4fe5a : 00000000`00000116 ffffd488`7bcb4010 fffff801`8a570818 ffffffff`c0000001 : nt!KeBugCheckEx
ffffed87`88692a10 fffff801`899ff33b : fffff801`8a570818 ffffd488`76710000 ffffd488`767100d8 00000000`00000000 : dxgkrnl!TdrBugcheckOnTimeout+0xfe
ffffed87`88692a50 fffff801`899ffe26 : ffffd488`76710100 00000000`00000000 ffffd488`76710000 ffffd488`767109e0 : dxgkrnl!DXGADAPTER::PrepareToReset+0x1a3
ffffed87`88692aa0 fffff801`89a4f595 : ffffd488`00000100 ffffd488`7c0f1d70 ffffd488`7c0f1fb8 ffffd488`7c6db080 : dxgkrnl!DXGADAPTER::Reset+0x276
ffffed87`88692b10 fffff801`89a4f6f7 : 00000000`00000000 ffffd488`7c0f1f90 ffffd488`6f5b09e0 fffff801`7c259990 : dxgkrnl!TdrResetFromTimeout+0x15
ffffed87`88692b40 fffff801`7c2f43c5 : ffffd488`7c6db080 fffff801`89a4f6d0 ffffd488`6f5b09e0 ffffd488`6f5b09e0 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x27
ffffed87`88692b70 fffff801`7c26bce5 : ffffd488`7c6db080 00000000`00000080 ffffd488`6f49d080 00000000`00000001 : nt!ExpWorkerThread+0x105
ffffed87`88692c10 fffff801`7c3c99ca : fffff801`7980d180 ffffd488`7c6db080 fffff801`7c26bc90 00000000`00000000 : nt!PspSystemThreadStartup+0x55
ffffed87`88692c60 00000000`00000000 : ffffed87`88693000 ffffed87`8868d000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x2a


THREAD_SHA1_HASH_MOD_FUNC:  3aa6aac2005fb728aff349df2b5f504893184b97

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  128ad2b55d114f651d56e094ba5b87a5fe2e3b3e

THREAD_SHA1_HASH_MOD:  3225689ea8bf23dca00cdfd517975e0703e07271

FOLLOWUP_IP:
atikmpag+10818
fffff801`8a570818 48895c2408      mov     qword ptr [rsp+8],rbx

FAULT_INSTR_CODE:  245c8948

SYMBOL_NAME:  atikmpag+10818

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME:  atikmpag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5e84e8ea

STACK_COMMAND:  .thread ; .cxr ; kb

FAILURE_BUCKET_ID:  0x116_IMAGE_atikmpag.sys

BUCKET_ID:  0x116_IMAGE_atikmpag.sys

PRIMARY_PROBLEM_CLASS:  0x116_IMAGE_atikmpag.sys

TARGET_TIME:  2020-04-06T14:15:17.000Z

OSBUILD:  18362

OSSERVICEPACK:  720

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE: 

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  160101.0800

BUILDLAB_STR:  WinBuild

BUILDOSVER_STR:  10.0.18362.720

ANALYSIS_SESSION_ELAPSED_TIME:  b13

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x116_image_atikmpag.sys

FAILURE_ID_HASH:  {e300aa8c-6915-3f37-7957-d2e4fc30a6fd}

Followup:     MachineOwner
---------
BIOS ekranında bile çizgiler çıkıyorsa kart arızalı olabilir, zaten dosyalar farklı bir şey söylemiyor.

Kod:
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffffd4887bcb4010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8018a570818, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc0000001, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000003, Optional internal context dependent data.

Debugging Details:
------------------

Unable to load image atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  10.0.18362.720 (WinBuild.160101.0800)

SYSTEM_MANUFACTURER:  Micro-Star International Co., Ltd

SYSTEM_PRODUCT_NAME:  MS-7B38

SYSTEM_SKU:  To be filled by O.E.M.

SYSTEM_VERSION:  1.0

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  2.GQ

BIOS_DATE:  12/02/2019

BASEBOARD_MANUFACTURER:  Micro-Star International Co., Ltd

BASEBOARD_PRODUCT:  B350M PRO-VD PLUS (MS-7B38)

BASEBOARD_VERSION:  1.0

DUMP_FILE_ATTRIBUTES: 0x8
  Kernel Generated Triage Dump

DUMP_TYPE:  2

BUGCHECK_P1: ffffd4887bcb4010

BUGCHECK_P2: fffff8018a570818

BUGCHECK_P3: ffffffffc0000001

BUGCHECK_P4: 3

FAULTING_IP:
atikmpag+10818
fffff801`8a570818 48895c2408      mov     qword ptr [rsp+8],rbx

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CPU_COUNT: c

CPU_MHZ: c80

CPU_VENDOR:  AuthenticAMD

CPU_FAMILY: 17

CPU_MODEL: 1

CPU_STEPPING: 1

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  DESKTOP-ME9UFOB

ANALYSIS_SESSION_TIME:  04-11-2020 18:00:29.0358

ANALYSIS_VERSION: 10.0.18362.1 amd64fre

STACK_TEXT: 
ffffed87`88692a08 fffff801`89a4fe5a : 00000000`00000116 ffffd488`7bcb4010 fffff801`8a570818 ffffffff`c0000001 : nt!KeBugCheckEx
ffffed87`88692a10 fffff801`899ff33b : fffff801`8a570818 ffffd488`76710000 ffffd488`767100d8 00000000`00000000 : dxgkrnl!TdrBugcheckOnTimeout+0xfe
ffffed87`88692a50 fffff801`899ffe26 : ffffd488`76710100 00000000`00000000 ffffd488`76710000 ffffd488`767109e0 : dxgkrnl!DXGADAPTER::PrepareToReset+0x1a3
ffffed87`88692aa0 fffff801`89a4f595 : ffffd488`00000100 ffffd488`7c0f1d70 ffffd488`7c0f1fb8 ffffd488`7c6db080 : dxgkrnl!DXGADAPTER::Reset+0x276
ffffed87`88692b10 fffff801`89a4f6f7 : 00000000`00000000 ffffd488`7c0f1f90 ffffd488`6f5b09e0 fffff801`7c259990 : dxgkrnl!TdrResetFromTimeout+0x15
ffffed87`88692b40 fffff801`7c2f43c5 : ffffd488`7c6db080 fffff801`89a4f6d0 ffffd488`6f5b09e0 ffffd488`6f5b09e0 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x27
ffffed87`88692b70 fffff801`7c26bce5 : ffffd488`7c6db080 00000000`00000080 ffffd488`6f49d080 00000000`00000001 : nt!ExpWorkerThread+0x105
ffffed87`88692c10 fffff801`7c3c99ca : fffff801`7980d180 ffffd488`7c6db080 fffff801`7c26bc90 00000000`00000000 : nt!PspSystemThreadStartup+0x55
ffffed87`88692c60 00000000`00000000 : ffffed87`88693000 ffffed87`8868d000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x2a


THREAD_SHA1_HASH_MOD_FUNC:  3aa6aac2005fb728aff349df2b5f504893184b97

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  128ad2b55d114f651d56e094ba5b87a5fe2e3b3e

THREAD_SHA1_HASH_MOD:  3225689ea8bf23dca00cdfd517975e0703e07271

FOLLOWUP_IP:
atikmpag+10818
fffff801`8a570818 48895c2408      mov     qword ptr [rsp+8],rbx

FAULT_INSTR_CODE:  245c8948

SYMBOL_NAME:  atikmpag+10818

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME:  atikmpag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5e84e8ea

STACK_COMMAND:  .thread ; .cxr ; kb

FAILURE_BUCKET_ID:  0x116_IMAGE_atikmpag.sys

BUCKET_ID:  0x116_IMAGE_atikmpag.sys

PRIMARY_PROBLEM_CLASS:  0x116_IMAGE_atikmpag.sys

TARGET_TIME:  2020-04-06T14:15:17.000Z

OSBUILD:  18362

OSSERVICEPACK:  720

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE: 

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  160101.0800

BUILDLAB_STR:  WinBuild

BUILDOSVER_STR:  10.0.18362.720

ANALYSIS_SESSION_ELAPSED_TIME:  b13

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x116_image_atikmpag.sys

FAILURE_ID_HASH:  {e300aa8c-6915-3f37-7957-d2e4fc30a6fd}

Followup:     MachineOwner
---------
 
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