Windows 10 Mavi Ekran Hatası (KmodeExpectionNotHandled intelppm. Sys)

Oğuz Ziya

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6 Temmuz 2012
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Az önce Call of Duty Modern Warfare oynarken başlıkta da belirttiğim gibi Kmode Expection Not Handled mavi ekran hatasını aldım. Minidump incelediğimde intelppm.sys'den kaynaklı olduğunu görüyorum fakat Minidump okuma konusunda detaylı bir bilgim yok. Buraya bırakıyorum, @claus @MF @Recep Baltaş bakabilirseniz çok sevinirim.

Not: BIOS son sürüme güncel değil fakat fabrika sürümü de değil. Yaklaşık 6 ay önce güncelledim fakat yeni bir sürüm daha çıkmış.

Buradan indirebilirsiniz.
Minidump
 
2 kere Memtest yaptim bir hata bulunmadi.
Corsair ve Logitech araçlarını kaldır.
BIOS güncelle eğer bir problem olmasa anakart üreticisi zahmete girip yeni bir versiyon yayınlamaz, ayrıca "intelppm.sys" sürücüsü hata vermemiş "ntkrnlmp.exe" programı hata vermiş, bellek testini tekrar yapmanı tavsiye ediyorum.

Belki etiketlediğin kişiler daha farklı bir çözüm verebilir, ben sadece bunları görebildim.
Bellek testi yaparsan fotoğraf paylaşmayı unutma.
Kod:
KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8042ecce597, The address that the exception occurred at
Arg3: 0000000000000001, Parameter 0 of the exception
Arg4: 000000000000000e, Parameter 1 of the exception

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for win32k.sys

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  17763.1.amd64fre.rs5_release.180914-1434

DUMP_TYPE:  2

BUGCHECK_P1: ffffffffc0000005

BUGCHECK_P2: fffff8042ecce597

BUGCHECK_P3: 1

BUGCHECK_P4: e

WRITE_ADDRESS: GetUlongFromAddress: unable to read from fffff8042f0d4540
fffff8042f14f390: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
000000000000000e

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>

FAULTING_IP:
nt!SepMaximumAccessCheck+3c7
fffff804`2ecce597 0000            add     byte ptr [rax],al

EXCEPTION_PARAMETER1:  0000000000000001

EXCEPTION_PARAMETER2:  000000000000000e

BUGCHECK_STR:  0x1E_c0000005_W

CPU_COUNT: c

CPU_MHZ: e70

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 9e

CPU_STEPPING: a

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  DESKTOP-18V31A3

ANALYSIS_SESSION_TIME:  12-13-2019 01:54:35.0039

ANALYSIS_VERSION: 10.0.18362.1 x86fre

LAST_CONTROL_TRANSFER:  from fffff8042edf63fd to fffff8042edc5980

STACK_TEXT:
ffffb58e`c0a3ecb8 fffff804`2edf63fd : 00000000`0000001e ffffffff`c0000005 fffff804`2ecce597 00000000`00000001 : nt!KeBugCheckEx
ffffb58e`c0a3ecc0 fffff804`2edd72c2 : 00000000`00000000 ffffb58e`c0a3f550 00000000`00001000 00000000`0000000e : nt!KiDispatchException+0x1a720d
ffffb58e`c0a3f370 fffff804`2edd35ae : 00000000`00000000 00000000`00000000 ffffa588`9f0f25f0 00000009`00000000 : nt!KiExceptionDispatch+0xc2
ffffb58e`c0a3f550 fffff804`2ecce597 : 00000000`00000000 00000000`0000007e 00000000`00000000 00000000`000000fe : nt!KiPageFault+0x42e
ffffb58e`c0a3f6e0 00000000`00000000 : 00000000`00000000 fffff804`2ecbfb32 ffff8081`42480180 fffff804`2f67f7ae : nt!SepMaximumAccessCheck+0x3c7


THREAD_SHA1_HASH_MOD_FUNC:  7060e5a968a5b8c1fbe82e201691283d35d653dc

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  c7b8e5b4fe3ad5d44675a2855e824c8761d01da4

THREAD_SHA1_HASH_MOD:  f08ac56120cad14894587db086f77ce277bfae84

FOLLOWUP_IP:
nt!SepMaximumAccessCheck+3c7
fffff804`2ecce597 0000            add     byte ptr [rax],al

FAULT_INSTR_CODE:  78b0000

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  nt!SepMaximumAccessCheck+3c7

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  0

IMAGE_VERSION:  10.0.17763.914

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  3c7

FAILURE_BUCKET_ID:  0x1E_c0000005_W_nt!SepMaximumAccessCheck

BUCKET_ID:  0x1E_c0000005_W_nt!SepMaximumAccessCheck

PRIMARY_PROBLEM_CLASS:  0x1E_c0000005_W_nt!SepMaximumAccessCheck

TARGET_TIME:  2019-12-12T22:22:15.000Z

OSBUILD:  17763

OSSERVICEPACK:  914

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  180914-1434

BUILDLAB_STR:  rs5_release

BUILDOSVER_STR:  10.0.17763.1.amd64fre.rs5_release.180914-1434

ANALYSIS_SESSION_ELAPSED_TIME:  7b37

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x1e_c0000005_w_nt!sepmaximumaccesscheck

FAILURE_ID_HASH:  {c6ddeb8f-0280-5de4-e36a-7612d1c7dbc7}

Followup:     MachineOwner
---------
 
Corsair ve Logitech araçlarını kaldır.
BIOS güncelle eğer bir problem olmasa anakart üreticisi zahmete girip yeni bir versiyon yayınlamaz, ayrıca "intelppm.sys" sürücüsü hata vermemiş "ntkrnlmp.exe" programı hata vermiş, bellek testini tekrar yapmanı tavsiye ediyorum.

Belki etiketlediğin kişiler daha farklı bir çözüm verebilir, ben sadece bunları görebildim.
Bellek testi yaparsan fotoğraf paylaşmayı unutma.
Kod:
KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8042ecce597, The address that the exception occurred at
Arg3: 0000000000000001, Parameter 0 of the exception
Arg4: 000000000000000e, Parameter 1 of the exception

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for win32k.sys

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  17763.1.amd64fre.rs5_release.180914-1434

DUMP_TYPE:  2

BUGCHECK_P1: ffffffffc0000005

BUGCHECK_P2: fffff8042ecce597

BUGCHECK_P3: 1

BUGCHECK_P4: e

WRITE_ADDRESS: GetUlongFromAddress: unable to read from fffff8042f0d4540
fffff8042f14f390: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
000000000000000e

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>

FAULTING_IP:
nt!SepMaximumAccessCheck+3c7
fffff804`2ecce597 0000            add     byte ptr [rax],al

EXCEPTION_PARAMETER1:  0000000000000001

EXCEPTION_PARAMETER2:  000000000000000e

BUGCHECK_STR:  0x1E_c0000005_W

CPU_COUNT: c

CPU_MHZ: e70

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 9e

CPU_STEPPING: a

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  DESKTOP-18V31A3

ANALYSIS_SESSION_TIME:  12-13-2019 01:54:35.0039

ANALYSIS_VERSION: 10.0.18362.1 x86fre

LAST_CONTROL_TRANSFER:  from fffff8042edf63fd to fffff8042edc5980

STACK_TEXT:
ffffb58e`c0a3ecb8 fffff804`2edf63fd : 00000000`0000001e ffffffff`c0000005 fffff804`2ecce597 00000000`00000001 : nt!KeBugCheckEx
ffffb58e`c0a3ecc0 fffff804`2edd72c2 : 00000000`00000000 ffffb58e`c0a3f550 00000000`00001000 00000000`0000000e : nt!KiDispatchException+0x1a720d
ffffb58e`c0a3f370 fffff804`2edd35ae : 00000000`00000000 00000000`00000000 ffffa588`9f0f25f0 00000009`00000000 : nt!KiExceptionDispatch+0xc2
ffffb58e`c0a3f550 fffff804`2ecce597 : 00000000`00000000 00000000`0000007e 00000000`00000000 00000000`000000fe : nt!KiPageFault+0x42e
ffffb58e`c0a3f6e0 00000000`00000000 : 00000000`00000000 fffff804`2ecbfb32 ffff8081`42480180 fffff804`2f67f7ae : nt!SepMaximumAccessCheck+0x3c7


THREAD_SHA1_HASH_MOD_FUNC:  7060e5a968a5b8c1fbe82e201691283d35d653dc

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  c7b8e5b4fe3ad5d44675a2855e824c8761d01da4

THREAD_SHA1_HASH_MOD:  f08ac56120cad14894587db086f77ce277bfae84

FOLLOWUP_IP:
nt!SepMaximumAccessCheck+3c7
fffff804`2ecce597 0000            add     byte ptr [rax],al

FAULT_INSTR_CODE:  78b0000

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  nt!SepMaximumAccessCheck+3c7

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  0

IMAGE_VERSION:  10.0.17763.914

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  3c7

FAILURE_BUCKET_ID:  0x1E_c0000005_W_nt!SepMaximumAccessCheck

BUCKET_ID:  0x1E_c0000005_W_nt!SepMaximumAccessCheck

PRIMARY_PROBLEM_CLASS:  0x1E_c0000005_W_nt!SepMaximumAccessCheck

TARGET_TIME:  2019-12-12T22:22:15.000Z

OSBUILD:  17763

OSSERVICEPACK:  914

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  180914-1434

BUILDLAB_STR:  rs5_release

BUILDOSVER_STR:  10.0.17763.1.amd64fre.rs5_release.180914-1434

ANALYSIS_SESSION_ELAPSED_TIME:  7b37

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x1e_c0000005_w_nt!sepmaximumaccesscheck

FAILURE_ID_HASH:  {c6ddeb8f-0280-5de4-e36a-7612d1c7dbc7}

Followup:     MachineOwner
---------
Cok tesekkurler fakat ben anlayamiyorum. Sorun ne gozukuyor?
Cok tesekkurler fakat ben anlayamiyorum. Sorun ne gozukuyor?
Corsair ve logitech araclarini kaldirirsam klavye mouse ayarlarini yapamiyorum isiklandirma, dpi, mousepad tanitma gibi.
 
Fan hızı ile oynadınız mı? Eğer oynadıysanız eski haline getirin.
 
Default yapın. Sorun muhtemelen çözülecek.
 
bsod1.png

@MayCrasH bu arada ben burada intelppm.sys gördüğüm için sorun intelppm dedim ama pek bilgim yok yanılıyor olabilirim.
Default yapın. Sorun muhtemelen çözülecek.
Default yaptım şuan. Yalnız BIOS'dan ayarlamıştım fan hızlarını herhangi bir programla değil. Yine de sorun yaratır mı diyorsunuz?
 
Son düzenleyen: Moderatör:
Uyarı! Bu konu 5 yıl önce açıldı.
Muhtemelen daha fazla tartışma gerekli değildir ki bu durumda yeni bir konu başlatmayı öneririz. Eğer yine de cevabınızın gerekli olduğunu düşünüyorsanız buna rağmen cevap verebilirsiniz.

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