Windows 10 "Video DXKRNL Fatal Error" Hatası

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Hectopat
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22 Mayıs 2014
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Konu başlığında da yazdığım gibi Video DXKRNL Fatal Error hatası alıyorum. Bu hata sonrası bilgisayarımda NVIDIA ekran kartı çalışmıyor.

minidump dosyası
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Son düzenleyen: Moderatör:
Ekran kartı sürücüsünü güvenli mod da DDU ile eski sürücüyü silip yeni ve en güncel olanını yükleyin, dikkat edin internetiniz kapalı olsun siz yeni sürücüyü kurar iken Windows arka da eski tarihten kalma bir sürücüyü yükler ve sizde sürücüyü yükleyince üst üste sürücü kurmuş olursunuz.


Problem devam ediyorsa ekran kartınız arızalı olabilir.
Kod:
VIDEO_DXGKRNL_FATAL_ERROR (113)
The dxgkrnl has detected that a violation has occurred. This resulted
in a condition that dxgkrnl can no longer progress.  By crashing, dxgkrnl
is attempting to get enough information into the minidump such that somebody
can pinpoint the crash cause. Any other values after parameter 1 must be
individually examined according to the subtype.
Arguments:
Arg1: 0000000000000019, The subtype of the bugcheck:
Arg2: 0000000000000002
Arg3: 00000000000010de
Arg4: 000000000000139b

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** WARNING: Unable to verify timestamp for win32k.sys

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  18362.1.amd64fre.19h1_release.190318-1202

SYSTEM_MANUFACTURER:  Acer

SYSTEM_PRODUCT_NAME:  Aspire VN7-791G

SYSTEM_SKU:  Aspire VN7-791G_091D_1.14

SYSTEM_VERSION:  V1.14

BIOS_VENDOR:  Insyde Corp.

BIOS_VERSION:  V1.14

BIOS_DATE:  08/06/2015

BASEBOARD_MANUFACTURER:  Acer

BASEBOARD_PRODUCT:  Aspire VN7-791G

BASEBOARD_VERSION:  V1.14

DUMP_TYPE:  2

BUGCHECK_P1: 19

BUGCHECK_P2: 2

BUGCHECK_P3: 10de

BUGCHECK_P4: 139b

CPU_COUNT: 4

CPU_MHZ: aea

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 3c

CPU_STEPPING: 3

CPU_MICROCODE: 6,3c,3,0 (F,M,S,R)  SIG: 25'00000000 (cache) 25'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x113

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  DESKTOP-18V31A3

ANALYSIS_SESSION_TIME:  12-23-2019 10:16:36.0521

ANALYSIS_VERSION: 10.0.18362.1 x86fre

LAST_CONTROL_TRANSFER:  from fffff806313841a0 to fffff8061abbc810

STACK_TEXT:
ffffa88a`3f614808 fffff806`313841a0 : 00000000`00000113 00000000`00000019 00000000`00000002 00000000`000010de : nt!KeBugCheckEx
ffffa88a`3f614810 fffff806`311e4b1a : ffffd288`c5d63180 ffffffff`c000000e ffffd288`c5d63180 ffffd288`c5d63180 : watchdog!WdLogEvent5_WdCriticalError+0xe0
ffffa88a`3f614850 fffff806`311442d0 : ffffa88a`3f614900 00000000`00000000 ffffd288`c6c2a6d0 ffffd288`c6c2a4e0 : dxgkrnl!DpiFdoHandleDevicePower+0xa01fa
ffffa88a`3f6148f0 fffff806`311453a0 : ffffd288`c6c2a4e0 ffffd288`c5d63180 ffffd288`c5d63030 ffffd288`c5d63030 : dxgkrnl!DpiFdoDispatchPower+0x20
ffffa88a`3f614920 fffff806`33e8957b : 00000000`00000001 ffffd288`c765d000 00000000`00000001 ffffd288`c6c2a4e0 : dxgkrnl!DpiDispatchPower+0xe0
ffffa88a`3f614a40 00000000`00000001 : ffffd288`c765d000 00000000`00000001 ffffd288`c6c2a4e0 ffffa88a`3f614b48 : nvlddmkm+0xd957b
ffffa88a`3f614a48 ffffd288`c765d000 : 00000000`00000001 ffffd288`c6c2a4e0 ffffa88a`3f614b48 ffffa88a`00000004 : 0x1
ffffa88a`3f614a50 00000000`00000001 : ffffd288`c6c2a4e0 ffffa88a`3f614b48 ffffa88a`00000004 00000000`00000000 : 0xffffd288`c765d000
ffffa88a`3f614a58 ffffd288`c6c2a4e0 : ffffa88a`3f614b48 ffffa88a`00000004 00000000`00000000 fffff806`1aa30601 : 0x1
ffffa88a`3f614a60 ffffa88a`3f614b48 : ffffa88a`00000004 00000000`00000000 fffff806`1aa30601 ffffd288`c5e66000 : 0xffffd288`c6c2a4e0
ffffa88a`3f614a68 ffffa88a`00000004 : 00000000`00000000 fffff806`1aa30601 ffffd288`c5e66000 fffff806`00000000 : 0xffffa88a`3f614b48
ffffa88a`3f614a70 00000000`00000000 : fffff806`1aa30601 ffffd288`c5e66000 fffff806`00000000 ffffd288`c6629000 : 0xffffa88a`00000004


THREAD_SHA1_HASH_MOD_FUNC:  4ee2db5987cf7baef2957a6bf33efe734dea3adc

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  89ff08bbe93ff4e80e848e52eb18d430ec02f457

THREAD_SHA1_HASH_MOD:  6ee411f3b31c2ef9c78be2fea04cc99a18d72df2

FOLLOWUP_IP:
dxgkrnl!DpiFdoHandleDevicePower+a01fa
fffff806`311e4b1a 488b5730        mov     rdx,qword ptr [rdi+30h]

FAULT_INSTR_CODE:  30578b48

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  dxgkrnl!DpiFdoHandleDevicePower+a01fa

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgkrnl

IMAGE_NAME:  dxgkrnl.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  0

IMAGE_VERSION:  10.0.18362.1013

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  a01fa

FAILURE_BUCKET_ID:  0x113_dxgkrnl!DpiFdoHandleDevicePower

BUCKET_ID:  0x113_dxgkrnl!DpiFdoHandleDevicePower

PRIMARY_PROBLEM_CLASS:  0x113_dxgkrnl!DpiFdoHandleDevicePower

TARGET_TIME:  2019-12-22T22:05:28.000Z

OSBUILD:  18362

OSSERVICEPACK:  30

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  190318-1202

BUILDLAB_STR:  19h1_release

BUILDOSVER_STR:  10.0.18362.1.amd64fre.19h1_release.190318-1202

ANALYSIS_SESSION_ELAPSED_TIME:  af9e

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x113_dxgkrnl!dpifdohandledevicepower

FAILURE_ID_HASH:  {d602ffad-dbab-56f7-4cf4-fd87d40aefc6}

Followup:     MachineOwner
---------
 
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