Windows 10 WHEA_UNCORRECTABLE_ERROR Mavi Ekran

ibrahim akar

Centipat
Katılım
10 Haziran 2020
Mesajlar
1
Merhabalar,
ASUS N552VW dizüstü bilgisayarını yaklaşık 3 yıldır kullanıyorum. 1 hafta öncesine kadar hiçbir sorunla karşılaşmamıştım. Spesifik bir güncelleme ya da bir program indirme hatırlamıyorum ki bütün güncellemeleri mavi ekran aldıktan sonra yaptım aslında. Mavi ekranlar çok düzensiz çıkıyor. Bazen 3-4 saat sorunsuz çalışıyor, bazen de 10 dakikada bir mavi ekran veriyor. İnternette bu kodu arayınca karşıma çıkan çözümlerin çoğunu denedim ve düzelme olmayınca dün Microsoft sitesinden oluşturduğum bellekle format attım fakat bu da durumu çözmedi.
Formattan sonra olan mavi ekranların minidump dosyalarını bırakıyorum: minidump
Bunun yanında Memtest86 kullanarak test yaptım, yaklaşık 3 saat sürdü ve bir hata bulamadı.
Sistem Özellikleri:
ASUS N552VW, i7-6700HQ CPU @ 2.60GHz, 2592 MHz, 4 Çekirdek, 8 Mantıksal İşlemci, NVIDIA GeForce GTX960M Ekran Kartı, 16 GB RAM

Bu sorunun kaynağı sistemde oluşan bir temassızlık olabilir mi ya da sorunun çözümü için ne gibi önerilerde bulunursunuz?
Yardımlarınız için şimdiden teşekkür ederim.
 
Overclock ve benzeri işlemciye uygulanmış işlem varsa kaldırın, işlemci sıcaklığını kontrol edin. BIOS sıfırlayın.


Realtek ağ sürücünüzü güncelleyin, güncelse kaldırıp tekrar kurun.

Kod:
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffcf010c306028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000800400, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------

*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that     ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: hal!_WHEA_PROCESSOR_GENERIC_ERROR_SECTION                ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that     ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: hal!_WHEA_PROCESSOR_GENERIC_ERROR_SECTION                ***
***                                                                   ***
*************************************************************************
*** WARNING: Unable to verify timestamp for win32k.sys

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  19041.1.amd64fre.vb_release.191206-1406

DUMP_TYPE:  2

BUGCHECK_P1: 0

BUGCHECK_P2: ffffcf010c306028

BUGCHECK_P3: be000000

BUGCHECK_P4: 800400

BUGCHECK_STR:  0x124_GenuineIntel

CPU_COUNT: 8

CPU_MHZ: a20

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 5e

CPU_STEPPING: 3

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  f

ANALYSIS_SESSION_HOST:  DESKTOP-JC78BRD

ANALYSIS_SESSION_TIME:  06-10-2020 17:08:09.0792

ANALYSIS_VERSION: 10.0.18362.1 amd64fre

STACK_TEXT: 
ffff9901`68b518e8 fffff804`3eabe33a : 00000000`00000124 00000000`00000000 ffffcf01`0c306028 00000000`be000000 : nt!KeBugCheckEx
ffff9901`68b518f0 fffff804`3a4015b0 : 00000000`00000000 ffffcf01`0c306028 ffffcf01`0a312400 ffffcf01`0c306028 : nt!HalBugCheckSystem+0xca
ffff9901`68b51930 fffff804`3ebc3b4e : 00000000`00000000 ffff9901`68b519d9 ffffcf01`0c306028 ffffcf01`0a312400 : PSHED!PshedBugCheckSystem+0x10
ffff9901`68b51960 fffff804`3eabfc61 : ffffcf01`0c304990 ffffcf01`0c304990 ffffcf01`0a312450 ffffcf01`0a312400 : nt!WheaReportHwError+0x46e
ffff9901`68b51a40 fffff804`3eabffd3 : 00000000`00000007 ffffcf01`0a312450 ffffcf01`0a312400 00000000`00000007 : nt!HalpMcaReportError+0xb1
ffff9901`68b51bb0 fffff804`3eabfeb0 : ffffcf01`0a3100e8 00000000`00000001 00000000`00000000 00000000`00000000 : nt!HalpMceHandlerCore+0xef
ffff9901`68b51c00 fffff804`3eac0101 : 00000000`00000008 00000000`00000001 00000000`00000000 00000000`00000000 : nt!HalpMceHandler+0xe0
ffff9901`68b51c40 fffff804`3eabf36b : 00000000`00000000 00000000`00000000 ffff9901`68b51ed0 00000000`00000000 : nt!HalpMceHandlerWithRendezvous+0xc9
ffff9901`68b51c70 fffff804`3eac1bb5 : ffffcf01`0a3100e8 00000000`00000000 00000000`00000000 00000000`00000000 : nt!HalpHandleMachineCheck+0x5f
ffff9901`68b51ca0 fffff804`3eb18889 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!HalHandleMcheck+0x35
ffff9901`68b51cd0 fffff804`3e9ecaba : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiHandleMcheck+0x9
ffff9901`68b51d00 fffff804`3e9ec777 : ffff9901`00000000 fffff804`3e9ec6ac 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x7a
ffff9901`68b51e40 fffff804`5a3f138f : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x277
fffff407`bf08f5e8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : intelppm!MWaitIdle+0x1f


THREAD_SHA1_HASH_MOD_FUNC:  96a383aceb2a7ced301748872765e7eba7aa6dc6

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  f6e7a0e08c415ee06b1c5905cee91b33c8c706e4

THREAD_SHA1_HASH_MOD:  6dc49e47cfd629a2d2fe322b6e3de8fd39f132a8

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME:  GenuineIntel

DEBUG_FLR_IMAGE_TIMESTAMP:  0

STACK_COMMAND:  .thread ; .cxr ; kb

FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR__UNKNOWN

BUCKET_ID:  0x124_GenuineIntel_PROCESSOR__UNKNOWN

PRIMARY_PROBLEM_CLASS:  0x124_GenuineIntel_PROCESSOR__UNKNOWN

TARGET_TIME:  2020-06-10T06:10:22.000Z

OSBUILD:  19041

OSSERVICEPACK:  329

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  784

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS Personal

OS_LOCALE: 

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  191206-1406

BUILDLAB_STR:  vb_release

BUILDOSVER_STR:  10.0.19041.1.amd64fre.vb_release.191206-1406

ANALYSIS_SESSION_ELAPSED_TIME:  3367

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x124_genuineintel_processor__unknown

FAILURE_ID_HASH:  {86f02343-3a24-6d22-b341-ad6c04114faf}

Followup:     MachineOwner
---------
 

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