Çözüldü Windows 11 "SYSTEM_THREAD_EXCEPTION_NOT_HANDLED" hatası

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PhantomMembrane

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28 Ocak 2022
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16 GB DDR5 RAM
Ekran kartı
Nvidia RTX 4060 Laptop GPU
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Ryzen 7 7840HS

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Valorant'tan çıkıp bilgisayarı kapadım, tekrar açtığımdan beri SYSTEM_THREAD_EXCEPTION_NOT_HANDLED hatası alıyorum. Yardımcı olabilir misiniz?
 
Çözüm
Rich (BB code): 
EXCEPTION_RECORD:  fffffc0b475d3928 -- (.exr 0xfffffc0b475d3928)
ExceptionAddress: fffff8056ed0b9db (amdkmdag+0x00000000004fb9db)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 0000000000000000
Attempt to read from address 0000000000000000

CONTEXT:  fffffc0b475d3140 -- (.cxr 0xfffffc0b475d3140)
rax=0000000000000000 rbx=ffffd38a729e0e20 rcx=0000000000000000
rdx=fffffc0b475d3a10 rsi=ffffd38a729e0ec8 rdi=ffffd38a729e0e28
rip=fffff8056ed0b9db rsp=fffffc0b475d3b60 rbp=fffffc0b475d3c60
 r8=fffffc0b475d3754  r9=fffffc0b475d3700 r10=0000000000000000
r11=fffffc0b475d3a40 r12=fffffc0b475d3f00 r13=0000000000000000
r14=fffffc0b475d3f00 r15=fffffc0b475d3f30
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00250286
amdkmdag+0x4fb9db:
fffff805`6ed0b9db 488b00          mov     rax,qword ptr [rax] ds:002b:00000000`00000000=????????????????

Rich (BB code): 
12: kd> k
 # Child-SP          RetAddr               Call Site
00 fffff902`76df28b8 fffff802`6d636e37     nt!KeBugCheckEx
01 fffff902`76df28c0 fffff802`6d5d3d14     nt!PspSystemThreadStartup$filt$0+0x44
02 fffff902`76df2900 fffff802`6d622082     nt!_C_specific_handler+0xa4
03 fffff902`76df2970 fffff802`6d4af3b3     nt!RtlpExecuteHandlerForException+0x12
04 fffff902`76df29a0 fffff802`6d5099de     nt!RtlDispatchException+0x2f3
05 fffff902`76df3110 fffff802`6d62c73c     nt!KiDispatchException+0x1ae
06 fffff902`76df37f0 fffff802`6d627b0e     nt!KiExceptionDispatch+0x13c
07 fffff902`76df39d0 fffff802`c6cdb9db     nt!KiPageFault+0x44e
08 fffff902`76df3b60 ffffe20b`f45d7e10     amdkmdag+0x4fb9db
09 fffff902`76df3b68 ffffe20b`f45d7eb8     0xffffe20b`f45d7e10
0a fffff902`76df3b70 fffff902`76df3f00     0xffffe20b`f45d7eb8
0b fffff902`76df3b78 00000000`00000000     0xfffff902`76df3f00

MODULE_NAME: amdkmdag

IMAGE_NAME:  amdkmdag.sys

AMD ekran kartı bir page fault'a sebep oluyor. Detayında:

Rich (BB code): 
amdkmdag
Unable to load image \SystemRoot\System32\drivers\amdfendr.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for amdfendr.sys
0xfffffc0b475d3570 : 0xfffff805152354b0 :  "HardwareID"
0xfffffc0b475d42b0 : 0x005c004900430050 :   "PCI\VEN_1002&DEV_15BF&SUBSYS_8BD4103C&REV_C2"

Ekran kartına ait donanım kimliği orda, bunun yanında ekran kartına bağlı yan hizmetlerden biri de hata vermiş.

Ekran kartı sürücünü güncellemen lazım.
Rich (BB code): 
12: kd> lmvm amdkmdag
Browse full module list
start             end                 module name
fffff802`c67e0000 fffff802`cc7f9000   amdkmdag T (no symbols)          
    Loaded symbol image file: amdkmdag.sys
    Image path: \SystemRoot\System32\DriverStore\FileRepository\u0396994.inf_amd64_ed8315e0085609d3\B396708\amdkmdag.sys
    Image name: amdkmdag.sys
    Browse all global symbols  functions  data
    Timestamp:        Thu Oct 12 12:30:04 2023 (6527BC9C)
    CheckSum:         05FD9CAF
    ImageSize:        06019000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Information from resource tables:

Kaspersky'ı da kaldırman lazım.
Rich (BB code): 
12: kd> k
 # Child-SP          RetAddr               Call Site
00 fffff902`76df28b8 fffff802`6d636e37     nt!KeBugCheckEx
Unable to load image \SystemRoot\system32\DRIVERS\K4W-21-16\klif.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for klif.sys
01 fffff902`76df28c0 fffff802`6d5d3d14     nt!PspSystemThreadStartup$filt$0+0x44
02 fffff902`76df2900 fffff802`6d622082     nt!_C_specific_handler+0xa4
03 fffff902`76df2970 fffff802`6d4af3b3     nt!RtlpExecuteHandlerForException+0x12
04 fffff902`76df29a0 fffff802`6d5099de     nt!RtlDispatchException+0x2f3
05 fffff902`76df3110 fffff802`6d62c73c     nt!KiDispatchException+0x1ae
06 fffff902`76df37f0 fffff802`6d627b0e     nt!KiExceptionDispatch+0x13c
07 fffff902`76df39d0 fffff802`c6cdb9db     nt!KiPageFault+0x44e
08 fffff902`76df3b60 ffffe20b`f45d7e10     amdkmdag+0x4fb9db
09 fffff902`76df3b68 ffffe20b`f45d7eb8     0xffffe20b`f45d7e10
0a fffff902`76df3b70 fffff902`76df3f00     0xffffe20b`f45d7eb8
0b fffff902`76df3b78 00000000`00000000     0xfffff902`76df3f00
Tarihe göre sırala Puana göre sırala
Rich (BB code): 
EXCEPTION_RECORD:  fffffc0b475d3928 -- (.exr 0xfffffc0b475d3928)
ExceptionAddress: fffff8056ed0b9db (amdkmdag+0x00000000004fb9db)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 0000000000000000
Attempt to read from address 0000000000000000

CONTEXT:  fffffc0b475d3140 -- (.cxr 0xfffffc0b475d3140)
rax=0000000000000000 rbx=ffffd38a729e0e20 rcx=0000000000000000
rdx=fffffc0b475d3a10 rsi=ffffd38a729e0ec8 rdi=ffffd38a729e0e28
rip=fffff8056ed0b9db rsp=fffffc0b475d3b60 rbp=fffffc0b475d3c60
 r8=fffffc0b475d3754  r9=fffffc0b475d3700 r10=0000000000000000
r11=fffffc0b475d3a40 r12=fffffc0b475d3f00 r13=0000000000000000
r14=fffffc0b475d3f00 r15=fffffc0b475d3f30
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00250286
amdkmdag+0x4fb9db:
fffff805`6ed0b9db 488b00          mov     rax,qword ptr [rax] ds:002b:00000000`00000000=????????????????

Rich (BB code): 
12: kd> k
 # Child-SP          RetAddr               Call Site
00 fffff902`76df28b8 fffff802`6d636e37     nt!KeBugCheckEx
01 fffff902`76df28c0 fffff802`6d5d3d14     nt!PspSystemThreadStartup$filt$0+0x44
02 fffff902`76df2900 fffff802`6d622082     nt!_C_specific_handler+0xa4
03 fffff902`76df2970 fffff802`6d4af3b3     nt!RtlpExecuteHandlerForException+0x12
04 fffff902`76df29a0 fffff802`6d5099de     nt!RtlDispatchException+0x2f3
05 fffff902`76df3110 fffff802`6d62c73c     nt!KiDispatchException+0x1ae
06 fffff902`76df37f0 fffff802`6d627b0e     nt!KiExceptionDispatch+0x13c
07 fffff902`76df39d0 fffff802`c6cdb9db     nt!KiPageFault+0x44e
08 fffff902`76df3b60 ffffe20b`f45d7e10     amdkmdag+0x4fb9db
09 fffff902`76df3b68 ffffe20b`f45d7eb8     0xffffe20b`f45d7e10
0a fffff902`76df3b70 fffff902`76df3f00     0xffffe20b`f45d7eb8
0b fffff902`76df3b78 00000000`00000000     0xfffff902`76df3f00

MODULE_NAME: amdkmdag

IMAGE_NAME:  amdkmdag.sys

AMD ekran kartı bir page fault'a sebep oluyor. Detayında:

Rich (BB code): 
amdkmdag
Unable to load image \SystemRoot\System32\drivers\amdfendr.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for amdfendr.sys
0xfffffc0b475d3570 : 0xfffff805152354b0 :  "HardwareID"
0xfffffc0b475d42b0 : 0x005c004900430050 :   "PCI\VEN_1002&DEV_15BF&SUBSYS_8BD4103C&REV_C2"

Ekran kartına ait donanım kimliği orda, bunun yanında ekran kartına bağlı yan hizmetlerden biri de hata vermiş.

Ekran kartı sürücünü güncellemen lazım.
Rich (BB code): 
12: kd> lmvm amdkmdag
Browse full module list
start             end                 module name
fffff802`c67e0000 fffff802`cc7f9000   amdkmdag T (no symbols)          
    Loaded symbol image file: amdkmdag.sys
    Image path: \SystemRoot\System32\DriverStore\FileRepository\u0396994.inf_amd64_ed8315e0085609d3\B396708\amdkmdag.sys
    Image name: amdkmdag.sys
    Browse all global symbols  functions  data
    Timestamp:        Thu Oct 12 12:30:04 2023 (6527BC9C)
    CheckSum:         05FD9CAF
    ImageSize:        06019000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Information from resource tables:

Kaspersky'ı da kaldırman lazım.
Rich (BB code): 
12: kd> k
 # Child-SP          RetAddr               Call Site
00 fffff902`76df28b8 fffff802`6d636e37     nt!KeBugCheckEx
Unable to load image \SystemRoot\system32\DRIVERS\K4W-21-16\klif.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for klif.sys
01 fffff902`76df28c0 fffff802`6d5d3d14     nt!PspSystemThreadStartup$filt$0+0x44
02 fffff902`76df2900 fffff802`6d622082     nt!_C_specific_handler+0xa4
03 fffff902`76df2970 fffff802`6d4af3b3     nt!RtlpExecuteHandlerForException+0x12
04 fffff902`76df29a0 fffff802`6d5099de     nt!RtlDispatchException+0x2f3
05 fffff902`76df3110 fffff802`6d62c73c     nt!KiDispatchException+0x1ae
06 fffff902`76df37f0 fffff802`6d627b0e     nt!KiExceptionDispatch+0x13c
07 fffff902`76df39d0 fffff802`c6cdb9db     nt!KiPageFault+0x44e
08 fffff902`76df3b60 ffffe20b`f45d7e10     amdkmdag+0x4fb9db
09 fffff902`76df3b68 ffffe20b`f45d7eb8     0xffffe20b`f45d7e10
0a fffff902`76df3b70 fffff902`76df3f00     0xffffe20b`f45d7eb8
0b fffff902`76df3b78 00000000`00000000     0xfffff902`76df3f00
 
Artı 0 Eksi
Çözüm
Peki Kaspersky'i kaldırdıktan sonra tekrar kursam bir soruna neden olur mu?
 
Artı 0 Eksi
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