SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8013bc5236a, The address that the exception occurred at
Arg3: ffffd0019b99e748, Exception Record Address
Arg4: ffffd0019b99df50, Context Record Address
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : AV.Dereference
Value: NullPtr
Key : AV.Fault
Value: Read
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 9600.17415.amd64fre.winblue_r4.141028-1500
SYSTEM_MANUFACTURER: TOSHIBA
SYSTEM_PRODUCT_NAME: Satellite C660
SYSTEM_SKU: *
SYSTEM_VERSION: PSC1GE-02F01STE
BIOS_VENDOR: TOSHIBA
BIOS_VERSION: 1.60
BIOS_DATE: 03/14/11
BASEBOARD_MANUFACTURER: TOSHIBA
BASEBOARD_PRODUCT: PWWAA
BASEBOARD_VERSION: 1.00
DUMP_TYPE: 2
BUGCHECK_P1: ffffffffc0000005
BUGCHECK_P2: fffff8013bc5236a
BUGCHECK_P3: ffffd0019b99e748
BUGCHECK_P4: ffffd0019b99df50
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>
FAULTING_IP:
athwbx+20036a
fffff801`3bc5236a 488b08 mov rcx,qword ptr [rax]
EXCEPTION_RECORD: ffffd0019b99e748 -- (.exr 0xffffd0019b99e748)
ExceptionAddress: fffff8013bc5236a (athwbx+0x000000000020036a)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 0000000000000000
Attempt to read from address 0000000000000000
CONTEXT: ffffd0019b99df50 -- (.cxr 0xffffd0019b99df50)
rax=0000000000000000 rbx=ffffe000a96f66c0 rcx=0000000000000000
rdx=0000000000000000 rsi=fffff8013973c060 rdi=ffffe000a897d050
rip=fffff8013bc5236a rsp=ffffd0019b99e980 rbp=0000000000000000
r8=fffff8013bde34e0 r9=fffff802c3286000 r10=fffff802c3589be0
r11=ffffe000a93e4870 r12=0000000000000000 r13=fffff802c3538200
r14=0000000000000000 r15=ffffe000a8c22180
iopl=0 nv up ei ng nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010282
athwbx+0x20036a:
fffff801`3bc5236a 488b08 mov rcx,qword ptr [rax] ds:002b:00000000`00000000=????????????????
Resetting default scope
CPU_COUNT: 4
CPU_MHZ: 9df
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 25
CPU_STEPPING: 5
CPU_MICROCODE: 6,25,5,0 (F,M,S,R) SIG: 3'00000000 (cache) 3'00000000 (init)
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: NULL_DEREFERENCE
PROCESS_NAME: System
CURRENT_IRQL: 0
FOLLOWUP_IP:
athwbx+20036a
fffff801`3bc5236a 488b08 mov rcx,qword ptr [rax]
BUGCHECK_STR: AV
READ_ADDRESS: GetUlongPtrFromAddress: unable to read from fffff802c35e9298
GetUlongPtrFromAddress: unable to read from fffff802c35e9520
0000000000000000
ERROR_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>
EXCEPTION_CODE_STR: c0000005
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: 0000000000000000
ANALYSIS_SESSION_HOST: DESKTOP-7KGVC4E
ANALYSIS_SESSION_TIME: 03-29-2020 15:04:25.0712
ANALYSIS_VERSION: 10.0.18362.1 amd64fre
LAST_CONTROL_TRANSFER: from ffffe000a93e48a0 to fffff8013bc5236a
STACK_TEXT:
ffffd001`9b99e980 ffffe000`a93e48a0 : fffff801`3bbd43ca ffffe000`00000000 fffff801`3bbdddd3 ffffe000`a8f65638 : athwbx+0x20036a
ffffd001`9b99e988 fffff801`3bbd43ca : ffffe000`00000000 fffff801`3bbdddd3 ffffe000`a8f65638 fffff801`3bc5452b : 0xffffe000`a93e48a0
ffffd001`9b99e990 ffffe000`00000000 : fffff801`3bbdddd3 ffffe000`a8f65638 fffff801`3bc5452b 00000000`00000000 : athwbx+0x1823ca
ffffd001`9b99e998 fffff801`3bbdddd3 : ffffe000`a8f65638 fffff801`3bc5452b 00000000`00000000 ffffe000`a93e48a0 : 0xffffe000`00000000
ffffd001`9b99e9a0 ffffe000`a8f65638 : fffff801`3bc5452b 00000000`00000000 ffffe000`a93e48a0 00000000`00000000 : athwbx+0x18bdd3
ffffd001`9b99e9a8 fffff801`3bc5452b : 00000000`00000000 ffffe000`a93e48a0 00000000`00000000 fffff801`3bb43893 : 0xffffe000`a8f65638
ffffd001`9b99e9b0 00000000`00000000 : ffffe000`a93e48a0 00000000`00000000 fffff801`3bb43893 ffffe000`00000001 : athwbx+0x20252b
THREAD_SHA1_HASH_MOD_FUNC: 52f9b28aad984288a9a4ac29cbe7df24febcc94b
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 752fb2a5fa6c27072a42bc37776878021d3a0b16
THREAD_SHA1_HASH_MOD: 52f9b28aad984288a9a4ac29cbe7df24febcc94b
FAULT_INSTR_CODE: e8088b48
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: athwbx+20036a
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: athwbx
IMAGE_NAME: athwbx.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 525fb1d9
STACK_COMMAND: .cxr 0xffffd0019b99df50 ; kb
BUCKET_ID_FUNC_OFFSET: 20036a
FAILURE_BUCKET_ID: AV_athwbx!unknown_function
BUCKET_ID: AV_athwbx!unknown_function
PRIMARY_PROBLEM_CLASS: AV_athwbx!unknown_function
TARGET_TIME: 2020-03-29T10:14:08.000Z
OSBUILD: 9600
OSSERVICEPACK: 17415
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 8.1
OSEDITION: Windows 8.1 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2014-10-29 03:38:48
BUILDDATESTAMP_STR: 141028-1500
BUILDLAB_STR: winblue_r4
BUILDOSVER_STR: 6.3.9600.17415.amd64fre.winblue_r4.141028-1500
ANALYSIS_SESSION_ELAPSED_TIME: 17b0
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:av_athwbx!unknown_function
FAILURE_ID_HASH: {251625f9-1ad1-68bd-0f68-604c689b2e53}
Followup: MachineOwner
---------
