Yeni toplanan sistemdeki DRIVER_POWER_STATE_FAILURE hatası nasıl giderilir?

  • Konuyu başlatan splex
  • Başlangıç Tarihi
  • Mesaj 10
  • Görüntüleme 219

splex

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28 Ocak 2019
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İyi sosyaller, benim arkadaş yeni PC topladı, bir sıkıntı yoktu ancak bugün bilgisayarı açtığında mavi ekran hatası almaya başladı. 10 dakikada bir çöküyordu. Bana dump dosyalarını attı. Technopat'tan izlediğim videoya göre ACPI_AMDI2C diye bir hata çıkıyor. Çok anlayamadım, size de atmak istedim. Yardım ederseniz sevinirim.
 
Merhaba.

Dosyaları erişime açabilir misiniz?
 
Merhaba.

Teyit amaçlı olarak sormaktayım. Sistemdeki anakart B650M S2H, işlemci Ryzen 5 7600 olarak görünmekte. Doğru mudur?

Sıkıntıyı yaratan unsur AMD SATA/AHCI ve I2C kontrolcü sürücüleri.

Kod:
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an IRP for too long a time
Arg2: ffffd20cf8d8a0a0, Physical Device Object of the stack
Arg3: fffffa8bb688f000, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffd20cf8db4010, The blocked IRP

STACK_TEXT: 
fffffa8b`b688efa8 fffff801`7bdc728d     : 00000000`0000009f 00000000`00000003 ffffd20c`f8d8a0a0 fffffa8b`b688f000 : nt!KeBugCheckEx
fffffa8b`b688efb0 fffff801`7bdc708c     : ffffd20c`f75fb280 fffffa8b`b688f3f0 ffffd20c`f8db37d0 fffffa8b`b688f189 : nt!PopIrpWatchdogBugcheck+0x1f5
fffffa8b`b688f090 fffff801`7baf1cc2     : ffffaf01`00000008 fffff801`00000001 fffffa8b`00000000 fffff801`00000002 : nt!PopIrpWatchdog+0xc
fffffa8b`b688f0c0 fffff801`7baf25a5     : 00000001`094b1248 00000000`0000000f 00000001`124c879f ffffaf01`a5b88180 : nt!KiProcessExpiredTimerList+0x502
fffffa8b`b688f1f0 fffff801`7bb8b956     : fffffa8b`b688f430 00000000`00000000 ffffaf01`a5b88180 ffffd20c`f75fb280 : nt!KiTimerExpiration+0x2b5
fffffa8b`b688f330 fffff801`7be9f4ee     : ffffaf01`a5b88180 ffffaf01`a5b88180 ffffd20c`f75fb280 ffffd20d`107df0c0 : nt!KiRetireDpcList+0xc46
fffffa8b`b688f5c0 00000000`00000000     : fffffa8b`b6890000 fffffa8b`b6889000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x9e


IMAGE_VERSION:  10.0.26100.6725

STACK_COMMAND: .process /r /p 0xfffff8017c7cef00; .thread 0xffffd20cf75fb280 ; kb

FAILURE_BUCKET_ID:  0x9F_3_ACPI_IMAGE_pci.sys

3: kd> !devstack ffffd20cf8d8a0a0
  !DevObj           !DrvObj            !DevExt           ObjectName
  ffffd20cf8dad050  \Driver\storahci   ffffd20cf8dad1a0  InfoMask field not found for _OBJECT_HEADER at ffffd20cf8dad020

  ffffd20cf8d63c90  \Driver\ACPI       ffffd20cf8ae8930  InfoMask field not found for _OBJECT_HEADER at ffffd20cf8d63c60

> ffffd20cf8d8a0a0  \Driver\pci        ffffd20cf8d8a1f0  Cannot read info offset from nt!ObpInfoMaskToOffset

!DevNode ffffd20cf8d8abe0 :
  DeviceInst is "PCI\VEN_1022&DEV_43F6&SUBSYS_10621B21&REV_01\6&3ae87e62&0&00680011"
  ServiceName is "storahci"
 
  3: kd> !irp ffffd20cf8db4010
Irp is active with 6 stacks 4 is current (= 0xffffd20cf8db41b8)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace. 
     cmd  flg cl Device   File     Completion-Context
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000   

            Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000   

            Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000   

            Args: 00000000 00000000 00000000 00000000
>[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
            0 e1 ffffd20cf8d63c90 00000000 fffff8010e9a6920-00000000 Success Error Cancel pending
           \Driver\ACPI    storport!RaidAdapterPowerDownDeviceCompletion
            Args: 00000000 00000001 00000004 00000000
 [IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
            0 e1 ffffd20cf8dad050 00000000 fffff8017ba79980-ffffd20cf8db3758 Success Error Cancel pending
           \Driver\storahci    nt!PopRequestCompletion
            Args: 00000000 00000001 00000004 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-ffffd20cf8db3758   

            Args: 00000000 00000000 00000000 00000000

SATA/AHCI kontrolcüsünde güçle alakalı sıkıntı yaşanmış. Bu nedenle çökmüş. (IRP MJ16, MN2 durumu varsa güçle alakalı sıkıntı yaşanmış demektir.)

Diğer unsur ise AMD I2C kontrolcü sürücüsü.

Kod:
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an IRP for too long a time
Arg2: ffffb887d6af1e10, Physical Device Object of the stack
Arg3: ffffcb06e6e6f000, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffb887db1ee380, The blocked IRP

PROCESS_NAME:  System

STACK_TEXT: 
ffffcb06`e6e6efa8 fffff804`793c728d     : 00000000`0000009f 00000000`00000003 ffffb887`d6af1e10 ffffcb06`e6e6f000 : nt!KeBugCheckEx
ffffcb06`e6e6efb0 fffff804`793c708c     : 00000000`00000001 ffffcb06`e6e6f3f0 00000000`00000000 ffffcb06`e6e6f189 : nt!PopIrpWatchdogBugcheck+0x1f5
ffffcb06`e6e6f090 fffff804`790f1cc2     : ffff8080`39e96180 fffff804`790895ff ffffcb06`e6e6f3f8 fffff804`79089508 : nt!PopIrpWatchdog+0xc
ffffcb06`e6e6f0c0 fffff804`790f25a5     : 00000000`7b6319b1 00000000`0000000f 00000000`847ba818 ffff8080`39e96180 : nt!KiProcessExpiredTimerList+0x502
ffffcb06`e6e6f1f0 fffff804`7918b956     : ffffcb06`e6e6f430 00000000`00000000 ffff8080`39e96180 ffffb887`d55b3280 : nt!KiTimerExpiration+0x2b5
ffffcb06`e6e6f330 fffff804`7949f4ee     : ffff8080`39e96180 ffff8080`39e96180 ffffb887`d55b3280 ffffb887`edd440c0 : nt!KiRetireDpcList+0xc46
ffffcb06`e6e6f5c0 00000000`00000000     : ffffcb06`e6e70000 ffffcb06`e6e69000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x9e


IMAGE_VERSION:  10.0.26100.6725

STACK_COMMAND: .process /r /p 0xfffff80479dcef00; .thread 0xffffb887d55b3280 ; kb

FAILURE_BUCKET_ID:  0x9F_3_amdi2c_DEV_AMDI0010_IMAGE_ACPI.sys

OS_VERSION:  10.0.26100.1


2: kd> !devstack ffffb887d6af1e10
  !DevObj           !DrvObj            !DevExt           ObjectName
  ffffb887db8e9b50  \Driver\amdi2c     ffffb887db8eb310  InfoMask field not found for _OBJECT_HEADER at ffffb887db8e9b20

> ffffb887d6af1e10  \Driver\ACPI       ffffb887d6b88930  Cannot read info offset from nt!ObpInfoMaskToOffset

!DevNode ffffb887d6bfaba0 :
  DeviceInst is "ACPI\AMDI0010\1"
  ServiceName is "amdi2c"










2: kd> !irp ffffb887db1ee380
Irp is active with 6 stacks 4 is current (= 0xffffb887db1ee528)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace. 
     cmd  flg cl Device   File     Completion-Context
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000   

            Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000   

            Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000   

            Args: 00000000 00000000 00000000 00000000
>[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
            0 e1 ffffb887d6af1e10 00000000 00000000-00000000    pending
           \Driver\ACPI
            Args: 00000000 00000001 00000001 00000000
 [IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
            0 e1 ffffb887db8e9b50 00000000 fffff80479079980-ffffb887db95f248 Success Error Cancel pending
           \Driver\amdi2c    nt!PopRequestCompletion
            Args: 00000000 00000001 00000001 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-ffffb887db95f248   

            Args: 00000000 00000000 00000000 00000000

İki sorunun da çözümü adına Chipset sürücüsünü güncellemeyi deneyelim.

 
Merhaba.

Teyit amaçlı olarak sormaktayım. Sistemdeki anakart B650M S2H, işlemci Ryzen 5 7600 olarak görünmekte. Doğru mudur?

Sıkıntıyı yaratan unsur AMD SATA/AHCI ve ı2C kontrolcü sürücüleri.

Kod:
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an IRP for too long a time.
Arg2: ffffd20cf8d8a0a0, Physical Device Object of the stack.
Arg3: fffffa8bb688f000, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack.
Arg4: ffffd20cf8db4010, The blocked IRP.

STACK_TEXT:
fffffa8b`b688efa8 fffff801`7bdc728d : 00000000`0000009f 00000000`00000003 ffffd20c`f8d8a0a0 fffffa8b`b688f000 : nt!KeBugCheckEx
fffffa8b`b688efb0 fffff801`7bdc708c : ffffd20c`f75fb280 fffffa8b`b688f3f0 ffffd20c`f8db37d0 fffffa8b`b688f189 : nt!PopIrpWatchdogBugcheck+0x1f5
fffffa8b`b688f090 fffff801`7baf1cc2 : ffffaf01`00000008 fffff801`00000001 fffffa8b`00000000 fffff801`00000002 : nt!PopIrpWatchdog+0xc
fffffa8b`b688f0c0 fffff801`7baf25a5 : 00000001`094b1248 00000000`0000000f 00000001`124c879f ffffaf01`a5b88180 : nt!KiProcessExpiredTimerList+0x502
fffffa8b`b688f1f0 fffff801`7bb8b956 : fffffa8b`b688f430 00000000`00000000 ffffaf01`a5b88180 ffffd20c`f75fb280 : nt!KiTimerExpiration+0x2b5
fffffa8b`b688f330 fffff801`7be9f4ee : ffffaf01`a5b88180 ffffaf01`a5b88180 ffffd20c`f75fb280 ffffd20d`107df0c0 : nt!KiRetireDpcList+0xc46
fffffa8b`b688f5c0 00000000`00000000 : fffffa8b`b6890000 fffffa8b`b6889000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x9e

IMAGE_VERSION: 10.0.26100.6725

STACK_COMMAND: .process /r /p 0xfffff8017c7cef00; .thread 0xffffd20cf75fb280 ; kb.

FAILURE_BUCKET_ID: 0x9F_3_ACPI_IMAGE_pci.sys

3: kd> !devstack ffffd20cf8d8a0a0.
 !DevObj !DrvObj !DevExt ObjectName.
 ffffd20cf8dad050 \Driver\storahci ffffd20cf8dad1a0 InfoMask field not found for _OBJECT_HEADER at ffffd20cf8dad020.

 ffffd20cf8d63c90 \Driver\ACPI ffffd20cf8ae8930 InfoMask field not found for _OBJECT_HEADER at ffffd20cf8d63c60.

> ffffd20cf8d8a0a0 \Driver\pci ffffd20cf8d8a1f0 Cannot read info offset from nt!ObpInfoMaskToOffset

!DevNode ffffd20cf8d8abe0 :
 DeviceInst is "PCI\VEN_1022&DEV_43F6&SUBSYS_10621B21&REV_01\6&3ae87e62&0&00680011"
 ServiceName is "storahci"

 3: kd> !irp ffffd20cf8db4010.
Irp is active with 6 stacks 4 is current (= 0xffffd20cf8db41b8)
 No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
 cmd flg cl Device File Completion-Context
 [N/A(0), N/A(0)]
 0 0 00000000 00000000 00000000-00000000

 Args: 00000000 00000000 00000000 00000000.
 [N/A(0), N/A(0)]
 0 0 00000000 00000000 00000000-00000000

 Args: 00000000 00000000 00000000 00000000.
 [N/A(0), N/A(0)]
 0 0 00000000 00000000 00000000-00000000

 Args: 00000000 00000000 00000000 00000000.
>[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
 0 e1 ffffd20cf8d63c90 00000000 fffff8010e9a6920-00000000 Success Error Cancel pending.
 \Driver\ACPI storport!RaidAdapterPowerDownDeviceCompletion
 Args: 00000000 00000001 00000004 00000000.
 [IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
 0 e1 ffffd20cf8dad050 00000000 fffff8017ba79980-ffffd20cf8db3758 Success Error Cancel pending.
 \Driver\storahci nt!PopRequestCompletion
 Args: 00000000 00000001 00000004 00000000.
 [N/A(0), N/A(0)]
 0 0 00000000 00000000 00000000-ffffd20cf8db3758

 Args: 00000000 00000000 00000000 00000000

SATA/AHCI kontrolcüsünde güçle alakalı sıkıntı yaşanmış. Bu nedenle çökmüş. (ırp MJ16, MN2 durumu varsa güçle alakalı sıkıntı yaşanmış demektir.)

Diğer unsur ise AMD ı2C kontrolcü sürücüsü.

Kod:
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an IRP for too long a time.
Arg2: ffffb887d6af1e10, Physical Device Object of the stack.
Arg3: ffffcb06e6e6f000, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack.
Arg4: ffffb887db1ee380, The blocked IRP.

PROCESS_NAME: System.

STACK_TEXT:
ffffcb06`e6e6efa8 fffff804`793c728d : 00000000`0000009f 00000000`00000003 ffffb887`d6af1e10 ffffcb06`e6e6f000 : nt!KeBugCheckEx
ffffcb06`e6e6efb0 fffff804`793c708c : 00000000`00000001 ffffcb06`e6e6f3f0 00000000`00000000 ffffcb06`e6e6f189 : nt!PopIrpWatchdogBugcheck+0x1f5
ffffcb06`e6e6f090 fffff804`790f1cc2 : ffff8080`39e96180 fffff804`790895ff ffffcb06`e6e6f3f8 fffff804`79089508 : nt!PopIrpWatchdog+0xc
ffffcb06`e6e6f0c0 fffff804`790f25a5 : 00000000`7b6319b1 00000000`0000000f 00000000`847ba818 ffff8080`39e96180 : nt!KiProcessExpiredTimerList+0x502
ffffcb06`e6e6f1f0 fffff804`7918b956 : ffffcb06`e6e6f430 00000000`00000000 ffff8080`39e96180 ffffb887`d55b3280 : nt!KiTimerExpiration+0x2b5
ffffcb06`e6e6f330 fffff804`7949f4ee : ffff8080`39e96180 ffff8080`39e96180 ffffb887`d55b3280 ffffb887`edd440c0 : nt!KiRetireDpcList+0xc46
ffffcb06`e6e6f5c0 00000000`00000000 : ffffcb06`e6e70000 ffffcb06`e6e69000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x9e

IMAGE_VERSION: 10.0.26100.6725

STACK_COMMAND: .process /r /p 0xfffff80479dcef00; .thread 0xffffb887d55b3280 ; kb.

FAILURE_BUCKET_ID: 0x9F_3_amdi2c_DEV_AMDI0010_IMAGE_ACPI.sys

OS_VERSION: 10.0.26100.1

2: kd> !devstack ffffb887d6af1e10.
 !DevObj !DrvObj !DevExt ObjectName.
 ffffb887db8e9b50 \Driver\amdi2c ffffb887db8eb310 InfoMask field not found for _OBJECT_HEADER at ffffb887db8e9b20.

> ffffb887d6af1e10 \Driver\ACPI ffffb887d6b88930 Cannot read info offset from nt!ObpInfoMaskToOffset

!DevNode ffffb887d6bfaba0 :
 DeviceInst is "ACPI\AMDI0010\1"
 ServiceName is "amdi2c"

2: kd> !irp ffffb887db1ee380.
Irp is active with 6 stacks 4 is current (= 0xffffb887db1ee528)
 No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
 cmd flg cl Device File Completion-Context
 [N/A(0), N/A(0)]
 0 0 00000000 00000000 00000000-00000000

 Args: 00000000 00000000 00000000 00000000.
 [N/A(0), N/A(0)]
 0 0 00000000 00000000 00000000-00000000

 Args: 00000000 00000000 00000000 00000000.
 [N/A(0), N/A(0)]
 0 0 00000000 00000000 00000000-00000000

 Args: 00000000 00000000 00000000 00000000.
>[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
 0 e1 ffffb887d6af1e10 00000000 00000000-00000000 pending.
 \Driver\ACPI
 Args: 00000000 00000001 00000001 00000000.
 [IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
 0 e1 ffffb887db8e9b50 00000000 fffff80479079980-ffffb887db95f248 Success Error Cancel pending.
 \Driver\amdi2c nt!PopRequestCompletion
 Args: 00000000 00000001 00000001 00000000.
 [N/A(0), N/A(0)]
 0 0 00000000 00000000 00000000-ffffb887db95f248

 Args: 00000000 00000000 00000000 00000000

İki sorunun da çözümü adına chipset sürücüsünü güncellemeyi deneyelim.


Evet dogru ama ekran karti onun RTX 5070 ama AMD gozukuyor.
 
Kontrolcü ile alakalı yani gerçekten donanımsal bir sorun da olabilir.

Ancak önceliğimiz yazılımsal bir sorun olup olmadığını anlamak. Elinizde başka bir bilgisayar var ise dosyayı indirip o sistem üzerine Güvenli Mod'u kullanarak USB sayesinde kurulum yapabilirsiniz.

Chipset sürücüsünü kurarak ilerleyelim.
 

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