AuthenticAMD.sys Mavi Ekran Hatası

Ferit ERDOĞAN · 24 Mart 2022

Merhaba arkadaşlar. HP marka notebookta 0x124_0_AuthenticAMD_PROCESSOR_CACHE_IMAGE_AuthenticAMD.sys bu hatayı alıyorum.

Yapılanlar
-İşletim sistemi yeniden kuruldu.
-Hdd ve RAM testleri yapıldı, sorun çıkmadı.
-Isı problemi yok, termal bakımları tam.
-BIOS'u Güncellendi.

Özellikleri:
Amd A6-6310 APU işlemci, AMD radeon R4 Graphics.
4GB RAM

Minidump

Enes3078 · 25 Mart 2022

İşlemcinizin ya da RAM'inizin arızalı olabileceğini düşünüyorum. Bunları test edip sonucu bizimle paylaşabilirsiniz. RAM için Memtest86 ve CPU için de Prime95 önerebilirim. Tabii CPU testindeyken CPU'nun sıcaklığını da iyi takip etmeniz gerekli zira bu defa CPU'yu yakabilirsiniz.

[CODE title="Dökümler"]*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
nt!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the nt!_WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8004d2d028, Address of the nt!_WHEA_ERROR_RECORD structure.
Arg3: 00000000b4000040, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000135, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------

GetUlongPtrFromAddress: unable to read from fffff80002ab2300

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 4437

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 24084

Key : Analysis.Init.CPU.mSec
Value: 1656

Key : Analysis.Init.Elapsed.mSec
Value: 29515

Key : Analysis.Memory.CommitPeak.Mb
Value: 70

Key : WER.OS.Branch
Value: win7sp1_ldr_escrow

Key : WER.OS.Timestamp
Value: 2021-04-13T11:12:00Z

Key : WER.OS.Version
Value: 7.1.7601.24596

FILE_IN_CAB: 032422-9391-01.dmp

BUGCHECK_CODE: 124

BUGCHECK_P1: 0

BUGCHECK_P2: fffffa8004d2d028

BUGCHECK_P3: b4000040

BUGCHECK_P4: 135

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: mscorsvw.exe

STACK_TEXT:
fffff880`009b4c08 fffff800`02e039ef : 00000000`00000124 00000000`00000000 fffffa80`04d2d028 00000000`b4000040 : nt!KeBugCheckEx
fffff880`009b4c10 fffff800`029a408f : 00000000`00000001 fffffa80`04bebd30 00000000`00000000 fffffa80`04bebd80 : hal!HalBugCheckSystem+0x1e3
fffff880`009b4c50 fffff800`02e036b4 : 00000000`00000728 fffffa80`04bebd30 fffff880`009b4fb0 00000000`00000000 : nt!WheaReportHwError+0x26f
fffff880`009b4cb0 fffff800`02e03006 : fffffa80`04bebd30 fffff880`009b4fb0 fffffa80`04bebd30 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`009b4e00 fffff800`02df6e5f : 000007fe`f047b270 00000000`00000001 fffff880`009b5030 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`009b4e40 fffff800`028b5a2c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47
fffff880`009b4e70 fffff800`028b586c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`009b4fb0 000007fe`f10be74c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x16c
00000000`0016dfd0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x000007fe`f10be74c

MODULE_NAME: AuthenticAMD

IMAGE_NAME: AuthenticAMD.sys

STACK_COMMAND: .cxr; .ecxr ; kb

FAILURE_BUCKET_ID: 0x124_0_AuthenticAMD_PROCESSOR_CACHE_IMAGE_AuthenticAMD.sys

OS_VERSION: 7.1.7601.24596

BUILDLAB_STR: win7sp1_ldr_escrow

OSPLATFORM_TYPE: x64

OSNAME: Windows 7

FAILURE_ID_HASH: {d6c4d869-cd29-1e48-0267-5766712959d2}

Followup: MachineOwner
---------[/CODE]

Kod:

===============================================================================
Common Platform Error Record @ fffffa8004ddf028
-------------------------------------------------------------------------------
Record Id     : 01d83f7bc6afb1d1
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 3/24/2022 12:38:54 (UTC)
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa8004ddf0a8
Section       @ fffffa8004ddf180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Cache error
Operation     : Data Read
Flags         : 0x00
Level         : 1
CPU Version   : 0x0000000000730f01
Processor ID  : 0x0000000000000003

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa8004ddf0f0
Section       @ fffffa8004ddf240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000003
CPU Id        : 01 0f 73 00 00 08 04 03 - 0b 22 d8 7e ff fb 8b 17
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa8004ddf240

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa8004ddf138
Section       @ fffffa8004ddf2c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : DCACHEL1_DRD_ERR (Proc 3 Bank 0)
  Status      : 0xb400004000000135
  Address     : 0x000000003ef95e00
  Misc.       : 0x0000000000000000

Ferit ERDOĞAN · 25 Mart 2022

Enes3078 dedi:
İşlemcinizin ya da RAM'inizin arızalı olabileceğini düşünüyorum. Bunları test edip sonucu bizimle paylaşabilirsiniz. RAM için Memtest86 ve CPU için de Prime95 önerebilirim. Tabii CPU testindeyken CPU'nun sıcaklığını da iyi takip etmeniz gerekli zira bu defa CPU'yu yakabilirsiniz.

[CODE title="Dökümler"]*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error.
source that reported the error. Parameter 2 holds the address of the.
nt!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the nt!_WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000000, Machine Check Exception.
Arg2: fffffa8004d2d028, Address of the nt!_WHEA_ERROR_RECORD structure.
Arg3: 00000000b4000040, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000135, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------

GetUlongPtrFromAddress: unable to read from fffff80002ab2300.

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 4437.

Key : Analysis.DebugAnalysisManager
Value: Create.

Key : Analysis.Elapsed.mSec
Value: 24084.

Key : Analysis.Init.CPU.mSec
Value: 1656.

Key : Analysis.Init.Elapsed.mSec
Value: 29515.

Key : Analysis.Memory.CommitPeak.Mb
Value: 70.

Key : WER.OS.Branch
Value: win7sp1_ldr_escrow.

Key : WER.OS.Timestamp
Value: 2021-04-13T11:12:00Z

Key : WER.OS.Version
Value: 7.1.7601.24596

FILE_IN_CAB: 032422-9391-01.dmp

BUGCHECK_CODE: 124.

BUGCHECK_P1: 0

BUGCHECK_P2: fffffa8004d2d028.

BUGCHECK_P3: b4000040.

BUGCHECK_P4: 135.

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: mscorsvw.exe

STACK_TEXT:
fffff880`009b4c08 fffff800`02e039ef : 00000000`00000124 00000000`00000000 fffffa80`04d2d028 00000000`b4000040 : nt!KeBugCheckEx
fffff880`009b4c10 fffff800`029a408f : 00000000`00000001 fffffa80`04bebd30 00000000`00000000 fffffa80`04bebd80 : hal!HalBugCheckSystem+0x1e3
fffff880`009b4c50 fffff800`02e036b4 : 00000000`00000728 fffffa80`04bebd30 fffff880`009b4fb0 00000000`00000000 : nt!WheaReportHwError+0x26f
fffff880`009b4cb0 fffff800`02e03006 : fffffa80`04bebd30 fffff880`009b4fb0 fffffa80`04bebd30 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`009b4e00 fffff800`02df6e5f : 000007fe`f047b270 00000000`00000001 fffff880`009b5030 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`009b4e40 fffff800`028b5a2c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47
fffff880`009b4e70 fffff800`028b586c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`009b4fb0 000007fe`f10be74c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x16c
00000000`0016dfd0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x000007fe`f10be74c

MODULE_NAME: AuthenticAMD.

IMAGE_NAME: AuthenticAMD.sys

STACK_COMMAND: .cxr; .ecxr ; kb.

FAILURE_BUCKET_ID: 0x124_0_AuthenticAMD_PROCESSOR_CACHE_IMAGE_AuthenticAMD.sys

OS_VERSION: 7.1.7601.24596

BUILDLAB_STR: win7sp1_ldr_escrow.

OSPLATFORM_TYPE: x64.

OSNAME: Windows 7

FAILURE_ID_HASH: {d6c4d869-cd29-1e48-0267-5766712959d2}

Followup: MachineOwner.
---------[/CODE]

Kod:

=============================================================================== Common Platform Error Record @ fffffa8004ddf028. ------------------------------------------------------------------------------- Record Id : 01d83f7bc6afb1d1. Severity : Fatal (1) Length : 928. Creator : Microsoft. Notify Type : Machine Check Exception. Timestamp : 3/24/2022 12:38:54 (UTC) Flags : 0x00000000. =============================================================================== Section 0 : Processor Generic. ------------------------------------------------------------------------------- Descriptor @ fffffa8004ddf0a8. Section @ fffffa8004ddf180. Offset : 344. Length : 192. Flags : 0x00000001 Primary. Severity : Fatal. Proc. Type : x86/x64 Instr. Set : x64. Error Type : Cache error. Operation : Data Read. Flags : 0x00. Level : 1 CPU Version : 0x0000000000730f01. Processor ID : 0x0000000000000003. =============================================================================== Section 1 : x86/x64 Processor Specific. ------------------------------------------------------------------------------- Descriptor @ fffffa8004ddf0f0. Section @ fffffa8004ddf240. Offset : 536. Length : 128. Flags : 0x00000000. Severity : Fatal. Local APIC Id : 0x0000000000000003. CPU Id : 01 0f 73 00 00 08 04 03 - 0b 22 d8 7e ff fb 8b 17. 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00. 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00. Proc. Info 0 @ fffffa8004ddf240. =============================================================================== Section 2 : x86/x64 MCA. ------------------------------------------------------------------------------- Descriptor @ fffffa8004ddf138. Section @ fffffa8004ddf2c0. Offset : 664. Length : 264. Flags : 0x00000000. Severity : Fatal. Error : DCACHEL1_DRD_ERR (Proc 3 Bank 0) Status : 0xb400004000000135. Address : 0x000000003ef95e00. Misc. : 0x0000000000000000.

Memtest86 RAM testi yapıldı sonuç temiz çıktı. Her ihtimale karşı RAM değiştirdim işlemci testini de OCCT ile 45 dakika yaptım herhangi bir hata vermedi. İşlemci gömülü oluduğu için değişim yapamadım. İşlemci ısısı stabil ama Prime95 testi yapıp bilgi veririm.

Enes3078 dedi:
İşlemcinizin ya da RAM'inizin arızalı olabileceğini düşünüyorum. Bunları test edip sonucu bizimle paylaşabilirsiniz. RAM için Memtest86 ve CPU için de Prime95 önerebilirim. Tabii CPU testindeyken CPU'nun sıcaklığını da iyi takip etmeniz gerekli zira bu defa CPU'yu yakabilirsiniz.

[CODE title="Dökümler"]*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error.
source that reported the error. Parameter 2 holds the address of the.
nt!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the nt!_WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000000, Machine Check Exception.
Arg2: fffffa8004d2d028, Address of the nt!_WHEA_ERROR_RECORD structure.
Arg3: 00000000b4000040, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000135, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------

GetUlongPtrFromAddress: unable to read from fffff80002ab2300.

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 4437.

Key : Analysis.DebugAnalysisManager
Value: Create.

Key : Analysis.Elapsed.mSec
Value: 24084.

Key : Analysis.Init.CPU.mSec
Value: 1656.

Key : Analysis.Init.Elapsed.mSec
Value: 29515.

Key : Analysis.Memory.CommitPeak.Mb
Value: 70.

Key : WER.OS.Branch
Value: win7sp1_ldr_escrow.

Key : WER.OS.Timestamp
Value: 2021-04-13T11:12:00Z

Key : WER.OS.Version
Value: 7.1.7601.24596

FILE_IN_CAB: 032422-9391-01.dmp

BUGCHECK_CODE: 124.

BUGCHECK_P1: 0

BUGCHECK_P2: fffffa8004d2d028.

BUGCHECK_P3: b4000040.

BUGCHECK_P4: 135.

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: mscorsvw.exe

STACK_TEXT:
fffff880`009b4c08 fffff800`02e039ef : 00000000`00000124 00000000`00000000 fffffa80`04d2d028 00000000`b4000040 : nt!KeBugCheckEx
fffff880`009b4c10 fffff800`029a408f : 00000000`00000001 fffffa80`04bebd30 00000000`00000000 fffffa80`04bebd80 : hal!HalBugCheckSystem+0x1e3
fffff880`009b4c50 fffff800`02e036b4 : 00000000`00000728 fffffa80`04bebd30 fffff880`009b4fb0 00000000`00000000 : nt!WheaReportHwError+0x26f
fffff880`009b4cb0 fffff800`02e03006 : fffffa80`04bebd30 fffff880`009b4fb0 fffffa80`04bebd30 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`009b4e00 fffff800`02df6e5f : 000007fe`f047b270 00000000`00000001 fffff880`009b5030 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`009b4e40 fffff800`028b5a2c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47
fffff880`009b4e70 fffff800`028b586c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`009b4fb0 000007fe`f10be74c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x16c
00000000`0016dfd0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x000007fe`f10be74c

MODULE_NAME: AuthenticAMD.

IMAGE_NAME: AuthenticAMD.sys

STACK_COMMAND: .cxr; .ecxr ; kb.

FAILURE_BUCKET_ID: 0x124_0_AuthenticAMD_PROCESSOR_CACHE_IMAGE_AuthenticAMD.sys

OS_VERSION: 7.1.7601.24596

BUILDLAB_STR: win7sp1_ldr_escrow.

OSPLATFORM_TYPE: x64.

OSNAME: Windows 7

FAILURE_ID_HASH: {d6c4d869-cd29-1e48-0267-5766712959d2}

Followup: MachineOwner.
---------[/CODE]

Kod:

=============================================================================== Common Platform Error Record @ fffffa8004ddf028. ------------------------------------------------------------------------------- Record Id : 01d83f7bc6afb1d1. Severity : Fatal (1) Length : 928. Creator : Microsoft. Notify Type : Machine Check Exception. Timestamp : 3/24/2022 12:38:54 (UTC) Flags : 0x00000000. =============================================================================== Section 0 : Processor Generic. ------------------------------------------------------------------------------- Descriptor @ fffffa8004ddf0a8. Section @ fffffa8004ddf180. Offset : 344. Length : 192. Flags : 0x00000001 Primary. Severity : Fatal. Proc. Type : x86/x64 Instr. Set : x64. Error Type : Cache error. Operation : Data Read. Flags : 0x00. Level : 1 CPU Version : 0x0000000000730f01. Processor ID : 0x0000000000000003. =============================================================================== Section 1 : x86/x64 Processor Specific. ------------------------------------------------------------------------------- Descriptor @ fffffa8004ddf0f0. Section @ fffffa8004ddf240. Offset : 536. Length : 128. Flags : 0x00000000. Severity : Fatal. Local APIC Id : 0x0000000000000003. CPU Id : 01 0f 73 00 00 08 04 03 - 0b 22 d8 7e ff fb 8b 17. 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00. 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00. Proc. Info 0 @ fffffa8004ddf240. =============================================================================== Section 2 : x86/x64 MCA. ------------------------------------------------------------------------------- Descriptor @ fffffa8004ddf138. Section @ fffffa8004ddf2c0. Offset : 664. Length : 264. Flags : 0x00000000. Severity : Fatal. Error : DCACHEL1_DRD_ERR (Proc 3 Bank 0) Status : 0xb400004000000135. Address : 0x000000003ef95e00. Misc. : 0x0000000000000000.

Prime 95 testi yaptım işlemci sıcaklık değerleri stabil. Aşırı ısınma yok, herhangi bir sorunla karşılaşmadım.

Enes3078 · 28 Mart 2022

Anladım. Bir daha mavi ekran olursa yeni oluşan minidump dosyasını paylaşırsınız. Yine olmazsa servise göstermeniz en iyisi olacaktır.

AuthenticAMD.sys Mavi Ekran Hatası

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Ferit ERDOĞAN

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Enes3078

Exapat

Ferit ERDOĞAN

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Enes3078

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