Gelen mesaj bu ben hesabımın ele geçirildiğini söylüyorum virüs taraması yaptım diyorum, şifre de değişti zaten ama bana guard aktifken nasıl eriştiğini söyleyemiyor, itemleri iade alamayız diyor ya, ben itemlerde değilim adam zaten kendi alıp satmış benlik değil, benim hesapta item yok ki.
Şu anda size, mesajınızı yazdığınız dilde yardımcı olacak kimse yok, bu yüzden İngilizce yanıt veriyorum. Bu şekilde, size mümkün olan en kısa sürede yardımcı olmaya başlayabiliriz. İngilizce yerine tercih ettiğiniz dilde yanıt verebilirsiniz.
It appears that the account was compromised. Someone may have gained Access to your Steam account through spoofing, phishing, or malware. If you suspect your Computer is infected with malware, we have some tips for removing malware from your Computer
here. It may be a good idea to contact a local Computer Security expert if you're having trouble removing this malware.
Nonetheless, ı see that you have already secured the account by updating its password. If you suspect your Computer is infected with malware, we have some tips for removing malware from your Computer
here. It may be a good idea to contact a local Computer Security expert if you're having trouble removing this malware.
On the other hand, Note that all community market transactions are final and cannot be reversed or refunded. When an item is purchased from the community market, the cost is sent from the buyer's Steam wallet to the seller's. Reversing these purchases would mean we have to take funds out of the seller's wallet, creating confusion and possible purchasing issues across Steam.
I'm sorry we can't be of more help with this, but we don't reverse or refund community market purchases and sales.
Steam Support.
Rob.
