Corsair Destek neden cevap vermiyor?
- Konuyu başlatan Nowitzer
- Başlangıç Tarihi
- Mesaj 5
- Görüntüleme 582
theRiokoyos
Kilopat
- Katılım
- 28 Ağustos 2016
- Mesajlar
- 561
- Makaleler
- 2
- Çözümler
- 2
Daha fazla
- Cinsiyet
- Erkek
Normal değil. Tekrar farklı yollarla iletişime geçmeye çalışın.
KS
KS
Nowitzer
Megapat
- Katılım
- 23 Kasım 2015
- Mesajlar
- 7.964
- Makaleler
- 42
- Çözümler
- 29
RMA kısmından tekrar yazdım bakalım. Umarım geri dönerler.
theRiokoyos
Kilopat
- Katılım
- 28 Ağustos 2016
- Mesajlar
- 561
- Makaleler
- 2
- Çözümler
- 2
Daha fazla
- Cinsiyet
- Erkek
Umarım. Tecrübelerinizi güncellerseniz konuda sevinirim.
Maillerimi kontrol ettim tam 10. gün dönüş yapmışlar. 15 Haziran'da başvurduğum konu için 25 Haziran'da mail atmışlar. Hem sorunumu çözümleyici cümleler, hem de geç cevap verildiği ve yaşadığım kötü deneyim için özür dilemişlerdi. Size de bugün yarın cevap gelecektir diye düşünüyorum.
KS
KS
Nowitzer
Megapat
- Katılım
- 23 Kasım 2015
- Mesajlar
- 7.964
- Makaleler
- 42
- Çözümler
- 29
Yanıt geldi.
I apologize for the delay.
Sorry to learn about your experience with our product. Lets look into a warranty replacement - please provide the following information:
- Photograph of the serial/part codes from your unit (see link below if you're unsure.)
- Confirmation of your full shipping address and telephone number.
If you're not sure where to find the serial/part codes on your product - click here
As for receiving the mouse first, we do have an advanced replacement.
Advanced Replacement: We will ship the replacement unit first. Please note, this requires a credit card. We will charge your card for the current value of the item. Once you receive your replacement, please ship the original defective unit to us and we will refund the charge back to your card. This will have a replacement time of 3 to 4 business days. We will give you a prepaid mailing label for the unit you send back to us.
I apologize for the delay.
Sorry to learn about your experience with our product. Lets look into a warranty replacement - please provide the following information:
- Photograph of the serial/part codes from your unit (see link below if you're unsure.)
- Confirmation of your full shipping address and telephone number.
If you're not sure where to find the serial/part codes on your product - click here
As for receiving the mouse first, we do have an advanced replacement.
Advanced Replacement: We will ship the replacement unit first. Please note, this requires a credit card. We will charge your card for the current value of the item. Once you receive your replacement, please ship the original defective unit to us and we will refund the charge back to your card. This will have a replacement time of 3 to 4 business days. We will give you a prepaid mailing label for the unit you send back to us.
