''Critical Process Died'' mavi ekran hatası

İşletim sistemi
Windows 10

eternity_day

Hectopat
Katılım
21 Ekim 2020
Mesajlar
435
Çözümler
1
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Windows açılmadan hemen önce bu mavi ekran hatası ile karşılaştım. Ntkrnl gibi bir hata olduğu yazıyor. Tüm sürücülerim ve BIOS güncel ve AMD Ryzen 5 3600, ASUS TUF Pro Gaming anakart kullanıyorum. BIOS'da ayrıca; C-state Auto yerine "off" kullanıyorum. İşlemci overclocklu olduğu için. Minidump dosyasını paylaştım. Memtest ise hiç hata bulamadı. Minidump'ta yazan verileri tam okuyamıyorum. Yardımcı olabilir misiniz? Teşekkür ederim.

 
Son düzenleyen: Moderatör:
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Norton kaldırın.
Farklı marka Ramler kullanıyorsanız birini çıkarıp test edin sistemi.
Kod:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CRITICAL_PROCESS_DIED (ef)
        A critical system process died
Arguments:
Arg1: ffffb98a47ec00c0, Process object or thread object
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------

ETW minidump data unavailable

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 7671

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on DESKTOP-J7A11VA

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.mSec
    Value: 14867

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 77

    Key  : Analysis.System
    Value: CreateObject

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

BUGCHECK_CODE:  ef

BUGCHECK_P1: ffffb98a47ec00c0

BUGCHECK_P2: 0

BUGCHECK_P3: 0

BUGCHECK_P4: 0

PROCESS_NAME:  svchost.exe

CRITICAL_PROCESS:  svchost.exe

EXCEPTION_RECORD:  0000000000000001 -- (.exr 0x1)
Cannot read Exception record @ 0000000000000001

ERROR_CODE: (NTSTATUS) 0x4b737080 - <Unable to get error code text>

CUSTOMER_CRASH_COUNT:  1

STACK_TEXT: 
ffff8005`b0af3638 fffff807`79106fe2     : 00000000`000000ef ffffb98a`47ec00c0 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
ffff8005`b0af3640 fffff807`78fd7d83     : 00000000`00000001 fffff807`78a60ea5 00000000`00000002 fffff807`78a60dcf : nt!PspCatchCriticalBreak+0x10e
ffff8005`b0af36e0 fffff807`78e4a9b0     : ffffb98a`00000000 00000000`00000000 ffffb98a`47ec00c0 ffffb98a`47ec04f8 : nt!PspTerminateAllThreads+0x1ee377
ffff8005`b0af3750 fffff807`78e4a7ac     : ffffb98a`47ec00c0 00000000`00000001 ffffffff`ffffffff 00000000`00000000 : nt!PspTerminateProcess+0xe0
ffff8005`b0af3790 fffff807`78c05fb8     : ffffb98a`47ec00c0 ffffb98a`4b737080 ffff8005`b0af3880 fffff807`78f16372 : nt!NtTerminateProcess+0x9c
ffff8005`b0af3800 fffff807`78bf8400     : fffff807`78c3017f ffff8005`b0af48c0 ffff8005`b0af48c0 ffffffff`ffffffff : nt!KiSystemServiceCopyEnd+0x28
ffff8005`b0af3998 fffff807`78c3017f     : ffff8005`b0af48c0 ffff8005`b0af48c0 ffffffff`ffffffff ffffffff`ffffffff : nt!KiServiceLinkage
ffff8005`b0af39a0 fffff807`78d1bc72     : 00000000`00000001 ffff8005`b0af4200 00000000`00000000 00000000`00000003 : nt!KiDispatchException+0x1de95f
ffff8005`b0af41d0 fffff807`78bf501b     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiRaiseException+0x2b2
ffff8005`b0af49c0 fffff807`78c05fb8     : ffffb98a`4b730000 ffffb98a`4a174cd0 ffff8005`b0af4b80 ffffb98a`00001f8c : nt!NtRaiseException+0x7b
ffff8005`b0af4b00 00007ffd`848cc206     : 000000e7`beffd2d0 000000e7`beffd258 00000000`00000002 000001fc`00000000 : nt!KiSystemServiceCopyEnd+0x28
000000e7`beffd240 000000e7`beffd2d0     : 000000e7`beffd258 00000000`00000002 000001fc`00000000 00000000`00000000 : 0x00007ffd`848cc206
000000e7`beffd248 000000e7`beffd258     : 00000000`00000002 000001fc`00000000 00000000`00000000 00000000`00000000 : 0x000000e7`beffd2d0
000000e7`beffd250 00000000`00000002     : 000001fc`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x000000e7`beffd258
000000e7`beffd258 000001fc`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00280026 : 0x2
000000e7`beffd260 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00280026 00000000`028a4170 : 0x000001fc`00000000


SYMBOL_NAME:  nt!PspCatchCriticalBreak+10e

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.19041.572

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  10e

FAILURE_BUCKET_ID:  0xEF_svchost.exe_BUGCHECK_CRITICAL_PROCESS_4b737080_nt!PspCatchCriticalBreak

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {b9ec745d-3096-bdec-8641-53387bcfa8dd}

Followup:     MachineOwner
---------
 
HDD Sentinel ile diskinizin sağlık durumunu paylaşınız.
Norton kaldırın.
Farklı marka Ramler kullanıyorsanız birini çıkarıp test edin sistemi.
Kod:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CRITICAL_PROCESS_DIED (ef)
        A critical system process died
Arguments:
Arg1: ffffb98a47ec00c0, Process object or thread object
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------

ETW minidump data unavailable

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 7671

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on DESKTOP-J7A11VA

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.mSec
    Value: 14867

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 77

    Key  : Analysis.System
    Value: CreateObject

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

BUGCHECK_CODE:  ef

BUGCHECK_P1: ffffb98a47ec00c0

BUGCHECK_P2: 0

BUGCHECK_P3: 0

BUGCHECK_P4: 0

PROCESS_NAME:  svchost.exe

CRITICAL_PROCESS:  svchost.exe

EXCEPTION_RECORD:  0000000000000001 -- (.exr 0x1)
Cannot read Exception record @ 0000000000000001

ERROR_CODE: (NTSTATUS) 0x4b737080 - <Unable to get error code text>

CUSTOMER_CRASH_COUNT:  1

STACK_TEXT:
ffff8005`b0af3638 fffff807`79106fe2     : 00000000`000000ef ffffb98a`47ec00c0 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
ffff8005`b0af3640 fffff807`78fd7d83     : 00000000`00000001 fffff807`78a60ea5 00000000`00000002 fffff807`78a60dcf : nt!PspCatchCriticalBreak+0x10e
ffff8005`b0af36e0 fffff807`78e4a9b0     : ffffb98a`00000000 00000000`00000000 ffffb98a`47ec00c0 ffffb98a`47ec04f8 : nt!PspTerminateAllThreads+0x1ee377
ffff8005`b0af3750 fffff807`78e4a7ac     : ffffb98a`47ec00c0 00000000`00000001 ffffffff`ffffffff 00000000`00000000 : nt!PspTerminateProcess+0xe0
ffff8005`b0af3790 fffff807`78c05fb8     : ffffb98a`47ec00c0 ffffb98a`4b737080 ffff8005`b0af3880 fffff807`78f16372 : nt!NtTerminateProcess+0x9c
ffff8005`b0af3800 fffff807`78bf8400     : fffff807`78c3017f ffff8005`b0af48c0 ffff8005`b0af48c0 ffffffff`ffffffff : nt!KiSystemServiceCopyEnd+0x28
ffff8005`b0af3998 fffff807`78c3017f     : ffff8005`b0af48c0 ffff8005`b0af48c0 ffffffff`ffffffff ffffffff`ffffffff : nt!KiServiceLinkage
ffff8005`b0af39a0 fffff807`78d1bc72     : 00000000`00000001 ffff8005`b0af4200 00000000`00000000 00000000`00000003 : nt!KiDispatchException+0x1de95f
ffff8005`b0af41d0 fffff807`78bf501b     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiRaiseException+0x2b2
ffff8005`b0af49c0 fffff807`78c05fb8     : ffffb98a`4b730000 ffffb98a`4a174cd0 ffff8005`b0af4b80 ffffb98a`00001f8c : nt!NtRaiseException+0x7b
ffff8005`b0af4b00 00007ffd`848cc206     : 000000e7`beffd2d0 000000e7`beffd258 00000000`00000002 000001fc`00000000 : nt!KiSystemServiceCopyEnd+0x28
000000e7`beffd240 000000e7`beffd2d0     : 000000e7`beffd258 00000000`00000002 000001fc`00000000 00000000`00000000 : 0x00007ffd`848cc206
000000e7`beffd248 000000e7`beffd258     : 00000000`00000002 000001fc`00000000 00000000`00000000 00000000`00000000 : 0x000000e7`beffd2d0
000000e7`beffd250 00000000`00000002     : 000001fc`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x000000e7`beffd258
000000e7`beffd258 000001fc`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00280026 : 0x2
000000e7`beffd260 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00280026 00000000`028a4170 : 0x000001fc`00000000


SYMBOL_NAME:  nt!PspCatchCriticalBreak+10e

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.19041.572

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  10e

FAILURE_BUCKET_ID:  0xEF_svchost.exe_BUGCHECK_CRITICAL_PROCESS_4b737080_nt!PspCatchCriticalBreak

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {b9ec745d-3096-bdec-8641-53387bcfa8dd}

Followup:     MachineOwner
---------
1- Cstate ve EIST ayarlamasıyla alakalı olarak, bunları disable etmemdeki sebeb, bende ki sorun olan "ntkrnlmp.exe" mavi ekran hatasıydı. İşlemci saat hızını değiştiriyor ve powersaving'i değiştiriyor. Bu şekilde. Böylece çekirdek hızı sıfır olmuyor ve işlemcinin hiç bir çekirdeği uykuya girmiyor, sürekli çok az çalışıyor. Uyku modu, sanırım, bazı sistemlerde sistem boşken mavi ekran çıkartabiliyor. Bende olduğu gibi. Temel sorunum buydu.

2- Diğeri ise Typical Current Idle ayarlamasıydı. Bunu da AMD işlemciler için AMD'nin kendi sitesinde yazan bir ayarı değiştirince bazı eski güç kaynakları sorunu olduğunu öğrendim, mavi ekran hatası verebiliyormuş. Net açıklaması orada olmalı. Kesin emin değilim. Her sistem için farklılık gösterecektir.
 

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