Dell G5 5500 mavi ekran hatası

Bilgisayarı açabiliyor musun eğer açamıyorsan format atman gerekli;

ACPI.sys, BIOS üzerinden bilgisayara bağlı donanımlar ile iletişim kuran sürücüdür. Bunun üzerinde silerseniz veya oynama yaparsanız PC açılmaz doğal olarak.

Mevcut kurulu diske format atmadan Windows kurabilirsiniz. Eski Windows, Windows.old klasörüne taşınır. Buradan verilerinizi kurtarabilirsiniz.

Alternatif olarak kurulum USB'sini takıp onarma yapmayı da deneyebilirsiniz.

Hataların Windows temel syslerinden kaynaklanmakta.

lazye dedi:

Bilgisayarı açabiliyor musun eğer açamıyorsan format atman gerekli;

ACPI.sys, BIOS üzerinden bilgisayara bağlı donanımlar ile iletişim kuran sürücüdür. Bunun üzerinde silerseniz veya oynama yaparsanız PC açılmaz doğal olarak.

Mevcut kurulu diske format atmadan Windows kurabilirsiniz. Eski Windows, Windows.old klasörüne taşınır. Buradan verilerinizi kurtarabilirsiniz.

Alternatif olarak kurulum USB'sini takıp onarma yapmayı da deneyebilirsiniz.

Hataların Windows temel syslerinden kaynaklanmakta.

Kod:Panoya kopyala

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DPC_WATCHDOG_VIOLATION (133)
The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
or above.
Arguments:
Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
    component can usually be identified with a stack trace.
Arg2: 0000000000000501, The DPC time count (in ticks).
Arg3: 0000000000000500, The DPC time allotment (in ticks).
Arg4: fffff80447cfb320, cast to nt!DPC_WATCHDOG_GLOBAL_TRIAGE_BLOCK, which contains
    additional information regarding this single DPC timeout

Debugging Details:
------------------

*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that     ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: TickPeriods                                   ***
***                                                                   ***
*************************************************************************
*** WARNING: Unable to verify timestamp for win32k.sys

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 5046

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 12011

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 342

    Key  : Analysis.Init.Elapsed.mSec
    Value: 3833

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 100

    Key  : Bugcheck.Code.DumpHeader
    Value: 0x133

    Key  : Bugcheck.Code.Register
    Value: 0x133

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


FILE_IN_CAB:  050823-11046-01.dmp

BUGCHECK_CODE:  133

BUGCHECK_P1: 0

BUGCHECK_P2: 501

BUGCHECK_P3: 500

BUGCHECK_P4: fffff80447cfb320

DPC_TIMEOUT_TYPE:  SINGLE_DPC_TIMEOUT_EXCEEDED

TRAP_FRAME:  fffff8044c8653c0 -- (.trap 0xfffff8044c8653c0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=00000000000000ff rbx=0000000000000000 rcx=fffff80442d20180
rdx=0000000000000934 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8044a37442b rsp=fffff8044c865550 rbp=fffff8044c865590
 r8=0000000000000000  r9=0000000000000011 r10=fffff8044721e6f0
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
ACPI!ACPIEcServiceIoLoop+0x187:
fffff804`4a37442b 408af0          mov     sil,al
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

STACK_TEXT:
fffff804`4c874e18 fffff804`47443690     : 00000000`00000133 00000000`00000000 00000000`00000501 00000000`00000500 : nt!KeBugCheckEx
fffff804`4c874e20 fffff804`472813c3     : 000003d2`393717bc fffff804`42d20180 00000000`00000000 fffff804`42d20180 : nt!KeAccumulateTicks+0x1bfa70
fffff804`4c874e80 fffff804`47280eaa     : fffff804`47cf39c0 fffff804`4c865440 fffff804`6240d800 00000000`00006201 : nt!KeClockInterruptNotify+0x453
fffff804`4c874f30 fffff804`4733e965     : fffff804`47cf39c0 fffff804`4c874f40 00000000`00000010 ffff0192`b43732dd : nt!HalpTimerClockIpiRoutine+0x1a
fffff804`4c874f60 fffff804`473fdbaa     : fffff804`4c865440 fffff804`47cf39c0 ffffca81`e238f8f8 00000000`00000000 : nt!KiCallInterruptServiceRoutine+0xa5
fffff804`4c874fb0 fffff804`473fe377     : 00000000`00000002 ffffca81`e238f8f8 00000000`00000930 00000000`00000000 : nt!KiInterruptSubDispatchNoLockNoEtw+0xfa
fffff804`4c8653c0 fffff804`4a37442b     : ffffca81`e238f802 ffffca81`e238f8ff ffffca81`e238f810 ffffca81`e238f8a0 : nt!KiInterruptDispatchNoLockNoEtw+0x37
fffff804`4c865550 fffff804`4a374225     : ffffca81`e238f8a0 ffffca81`e238f801 00000000`00000000 ffffca81`e238f800 : ACPI!ACPIEcServiceIoLoop+0x187
fffff804`4c8655d0 fffff804`4a37359f     : 00000000`00000002 ffffca81`e238f8a0 ffffca81`fbb60320 fffff804`4a346825 : ACPI!ACPIEcServiceDevice+0x95
fffff804`4c865600 fffff804`4a3732ac     : 00000000`0000000d 00000000`0000000d 000003c6`2661b800 00000000`00000010 : ACPI!AcpiEcCommonDpcHandler+0x4b
fffff804`4c865630 fffff804`4a3632bd     : fffff804`42d20180 00000000`00000000 00000000`00000000 00000000`00000000 : ACPI!ACPIEcGpeServiceRoutine+0xc
fffff804`4c865660 fffff804`4728b57e     : fffff804`42d23240 fffff804`4c865a30 fffff804`42d20180 ffffca82`00000002 : ACPI!ACPIInterruptDispatchEventDpc+0x1d3bd
fffff804`4c865760 fffff804`4728a864     : 00000000`00000000 00000000`00000000 00000000`00140001 00000000`00000000 : nt!KiExecuteAllDpcs+0x30e
fffff804`4c8658d0 fffff804`4740050e     : 00000000`00000000 fffff804`42d20180 fffff804`47d27a00 ffffca82`07ed4080 : nt!KiRetireDpcList+0x1f4
fffff804`4c865b60 00000000`00000000     : fffff804`4c866000 fffff804`4c85f000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x9e


SYMBOL_NAME:  ACPI!ACPIEcServiceIoLoop+187

MODULE_NAME: ACPI

IMAGE_NAME:  ACPI.sys

IMAGE_VERSION:  10.0.19041.2728

STACK_COMMAND:  .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET:  187

FAILURE_BUCKET_ID:  0x133_DPC_ACPI!ACPIEcServiceIoLoop

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {202abd58-eb32-5db6-cac4-128f2f8322b7}

Followup:     MachineOwner
---------

0: kd> lmvm ACPI
Browse full module list
start             end                 module name
fffff804`4a320000 fffff804`4a3ec000   ACPI     # (pdb symbols)          C:\ProgramData\Dbg\sym\acpi.pdb\8EC4D8A1D749A03E3FD972AD1EA0601D1\acpi.pdb
    Loaded symbol image file: ACPI.sys
    Mapped memory image file: C:\ProgramData\Dbg\sym\ACPI.sys\CAFA7F8Bcc000\ACPI.sys
    Image path: \SystemRoot\System32\drivers\ACPI.sys
    Image name: ACPI.sys
    Browse all global symbols  functions  data
    Image was built with /Brepro flag.
    Timestamp:        CAFA7F8B (This is a reproducible build file hash, not a timestamp)
    CheckSum:         000D18DC
    ImageSize:        000CC000
    File version:     10.0.19041.2728
    Product version:  10.0.19041.2728
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        3.7 Driver
    File date:        00000000.00000000
    Translations:     0409.04b0
    Information from resource tables:
        CompanyName:      Microsoft Corporation
        ProductName:      Microsoft® Windows® Operating System
        InternalName:     ACPI.sys
        OriginalFilename: ACPI.sys
        ProductVersion:   10.0.19041.2728
        FileVersion:      10.0.19041.2728 (WinBuild.160101.0800)
        FileDescription:  ACPI Driver for NT
        LegalCopyright:   © Microsoft Corporation. All rights reserved.
0: kd> !sysinfo machineid
Machine ID Information [From Smbios 3.2, DMIVersion 0, Size=5871]
BiosMajorRelease = 1
BiosMinorRelease = 24
BiosVendor = Dell Inc.
BiosVersion = 1.24.0
BiosReleaseDate = 03/14/2023
SystemManufacturer = Dell Inc.
SystemProductName = G5 5500
SystemFamily = GSeries
SystemSKU = 09E2
BaseBoardManufacturer = Dell Inc.
BaseBoardProduct = 039Y47
BaseBoardVersion = A02
---

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an IRP for too long a time
Arg2: ffff8e0e657350a0, Physical Device Object of the stack
Arg3: ffff8906a9a47ba0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffff8e0e7f4cf010, The blocked IRP

Debugging Details:
------------------

Implicit thread is now ffff8e0e`630bb340
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** WARNING: Unable to verify timestamp for win32k.sys

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 5390

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 17365

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 421

    Key  : Analysis.Init.Elapsed.mSec
    Value: 3791

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 115

    Key  : Bugcheck.Code.DumpHeader
    Value: 0x9f

    Key  : Bugcheck.Code.Register
    Value: 0x9f

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


FILE_IN_CAB:  050823-11390-01.dmp

BUGCHECK_CODE:  9f

BUGCHECK_P1: 3

BUGCHECK_P2: ffff8e0e657350a0

BUGCHECK_P3: ffff8906a9a47ba0

BUGCHECK_P4: ffff8e0e7f4cf010

DRVPOWERSTATE_SUBCODE:  3

FAULTING_THREAD:  ffff8e0e630bb340

ADDITIONAL_DEBUG_TEXT:  DXG Power IRP timeout.

IRP_ADDRESS: ffff8e0e7f4cf010

DEVICE_OBJECT: ffff8e0e658096a0

DRIVER_OBJECT: ffff8e0e633e4a40

IMAGE_NAME:  ACPI.sys

MODULE_NAME: ACPI

FAULTING_MODULE: fffff8061fb20000 ACPI

BLACKBOXACPI: 1 (!blackboxacpi)


BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

DPC_STACK_BASE:  FFFF8906A9A47FB0

STACK_TEXT:
ffff8906`a9a173c0 fffff806`1d41c9c0     : ffffe280`c7140180 fffff806`00000000 00000000`00000001 fffff806`00000000 : nt!KiSwapContext+0x76
ffff8906`a9a17500 fffff806`1d41beef     : 00000000`00000004 fffff806`00000002 ffff8906`a9a176c0 ffff8e0e`00000000 : nt!KiSwapThread+0x500
ffff8906`a9a175b0 fffff806`1d41b793     : 00000000`00000000 00000000`00000000 00000000`00000000 ffff8e0e`630bb480 : nt!KiCommitThreadWait+0x14f
ffff8906`a9a17650 fffff806`382d19c6     : ffff8906`a9a17778 ffff8e0e`00000000 00000000`00000000 00000000`00000000 : nt!KeWaitForSingleObject+0x233
ffff8906`a9a17740 fffff806`382d0ee1     : ffff8e0e`65d8f600 00000000`00989680 ffff8e0e`658096a0 ffff8e0e`7f4cf200 : dxgkrnl!DpiFdoHandleDevicePower+0x226
ffff8906`a9a177e0 fffff806`382d2431     : ffff8e0e`7f4cf010 ffff8e0e`829d9180 ffff8e0e`829d9030 ffff8906`a9a17900 : dxgkrnl!DpiFdoDispatchPower+0x21
ffff8906`a9a17810 fffff806`46d60cae     : ffff8e0e`82981000 ffff8e0e`87fef000 ffff8e0e`82981000 ffff8e0e`7f4cf200 : dxgkrnl!DpiDispatchPower+0xe1
ffff8906`a9a17930 ffff8e0e`82981000     : ffff8e0e`87fef000 ffff8e0e`82981000 ffff8e0e`7f4cf200 ffff8e0e`00000004 : nvlddmkm+0x1070cae
ffff8906`a9a17938 ffff8e0e`87fef000     : ffff8e0e`82981000 ffff8e0e`7f4cf200 ffff8e0e`00000004 ffff8906`00000000 : 0xffff8e0e`82981000
ffff8906`a9a17940 ffff8e0e`82981000     : ffff8e0e`7f4cf200 ffff8e0e`00000004 ffff8906`00000000 ffff8e0e`00000001 : 0xffff8e0e`87fef000
ffff8906`a9a17948 ffff8e0e`7f4cf200     : ffff8e0e`00000004 ffff8906`00000000 ffff8e0e`00000001 ffff8906`000000ff : 0xffff8e0e`82981000
ffff8906`a9a17950 ffff8e0e`00000004     : ffff8906`00000000 ffff8e0e`00000001 ffff8906`000000ff ffff8e0e`82981000 : 0xffff8e0e`7f4cf200
ffff8906`a9a17958 ffff8906`00000000     : ffff8e0e`00000001 ffff8906`000000ff ffff8e0e`82981000 ffff8906`a9a17960 : 0xffff8e0e`00000004
ffff8906`a9a17960 ffff8e0e`00000001     : ffff8906`000000ff ffff8e0e`82981000 ffff8906`a9a17960 00000000`00000008 : 0xffff8906`00000000
ffff8906`a9a17968 ffff8906`000000ff     : ffff8e0e`82981000 ffff8906`a9a17960 00000000`00000008 ffff8906`a9a179a0 : 0xffff8e0e`00000001
ffff8906`a9a17970 ffff8e0e`82981000     : ffff8906`a9a17960 00000000`00000008 ffff8906`a9a179a0 00000000`00000022 : 0xffff8906`000000ff
ffff8906`a9a17978 ffff8906`a9a17960     : 00000000`00000008 ffff8906`a9a179a0 00000000`00000022 ffff8e0e`630bb480 : 0xffff8e0e`82981000
ffff8906`a9a17980 00000000`00000008     : ffff8906`a9a179a0 00000000`00000022 ffff8e0e`630bb480 00690072`0044005c : 0xffff8906`a9a17960
ffff8906`a9a17988 ffff8906`a9a179a0     : 00000000`00000022 ffff8e0e`630bb480 00690072`0044005c 005c0072`00650076 : 0x8
ffff8906`a9a17990 00000000`00000022     : ffff8e0e`630bb480 00690072`0044005c 005c0072`00650076 ffff2ded`e6e87d89 : 0xffff8906`a9a179a0
ffff8906`a9a17998 ffff8e0e`630bb480     : 00690072`0044005c 005c0072`00650076 ffff2ded`e6e87d89 006d006b`006d0064 : 0x22
ffff8906`a9a179a0 00690072`0044005c     : 005c0072`00650076 ffff2ded`e6e87d89 006d006b`006d0064 ffff8906`a9a7ff00 : 0xffff8e0e`630bb480
ffff8906`a9a179a8 005c0072`00650076     : ffff2ded`e6e87d89 006d006b`006d0064 ffff8906`a9a7ff00 00000000`00000001 : 0x00690072`0044005c
ffff8906`a9a179b0 ffff2ded`e6e87d89     : 006d006b`006d0064 ffff8906`a9a7ff00 00000000`00000001 4e503f74`6e164758 : 0x005c0072`00650076
ffff8906`a9a179b8 006d006b`006d0064     : ffff8906`a9a7ff00 00000000`00000001 4e503f74`6e164758 72d2a6d4`fa57bc9e : 0xffff2ded`e6e87d89
ffff8906`a9a179c0 ffff8906`a9a7ff00     : 00000000`00000001 4e503f74`6e164758 72d2a6d4`fa57bc9e 00000000`00000000 : 0x006d006b`006d0064
ffff8906`a9a179c8 00000000`00000001     : 4e503f74`6e164758 72d2a6d4`fa57bc9e 00000000`00000000 ffff8e0e`88721000 : 0xffff8906`a9a7ff00
ffff8906`a9a179d0 4e503f74`6e164758     : 72d2a6d4`fa57bc9e 00000000`00000000 ffff8e0e`88721000 00000000`00000001 : 0x1
ffff8906`a9a179d8 72d2a6d4`fa57bc9e     : 00000000`00000000 ffff8e0e`88721000 00000000`00000001 ffff8906`a9a7ff00 : 0x4e503f74`6e164758
ffff8906`a9a179e0 00000000`00000000     : ffff8e0e`88721000 00000000`00000001 ffff8906`a9a7ff00 00000000`00000000 : 0x72d2a6d4`fa57bc9e


IMAGE_VERSION:  10.0.19041.2728

STACK_COMMAND:  .process /r /p 0xffff8e0e630d6080; .thread 0xffff8e0e630bb340 ; kb

FAILURE_BUCKET_ID:  0x9F_3_DXG_POWER_IRP_TIMEOUT_IMAGE_ACPI.sys

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {647b8107-c400-6fbe-5ce8-dc5911f35388}

Followup:     MachineOwner
---------

Genişletmek için tıkla...

Fotmat attım yine aynı sorunla karşılaşıyorum
Pc ye ssd taktıktan sonra böyle oldu ssdyi çıkardım fakat hala düzelmedi bu sorunu nasıl düzeltebilirim yardımcı olur musunuz

kd> !devstack ffffa88382532360
!DevObj !DrvObj !DevExt ObjectName
ffffa8839c3e84f0 \Driver\IntcAudioBusffffa8839c7abb00 InfoMask field not found for _OBJECT_HEADER at ffffa8839c3e84c0

ffffa883825e0cd0 \Driver\ACPI ffffa88382483be0 InfoMask field not found for _OBJECT_HEADER at ffffa883825e0ca0

> ffffa88382532360 \Driver\pci ffffa883825324b0 Cannot read info offset from nt!ObpInfoMaskToOffset

!DevNode ffffa883825ad8a0 :
DeviceInst is "PCI\VEN_8086&DEV_06C8&SUBSYS_09E21028&REV_00\3&11583659&0&FB"
ServiceName is "IntcAudioBus"




bu neyden kaynaklanıyor bir türlü çözmedim