GTX 1660 Ti Max-Q i7-10750H 16 GB mavi ekran hatası

İşletim sistemi
Windows 10

EmreCan2221

Centipat
Katılım
10 Aralık 2022
Mesajlar
18
Daha fazla  
Cinsiyet
Erkek
RAM
16GB
Ekran kartı
GTX 1660 Ti Max-Q
Anakart
HP
İşlemci
i7-10750H
Laptopuma daha başka mavi ekran hatalarından dolayı bilgisayara format attım w11 idi w10 a geri döndüm ve bunu yaptıktan sonra da bilgisayarın bakımı gelmişti kendim güzelce termal macunlarını değiştirdim dikkatlice geri kapattım ardından ilk açıldığı sırada ekran kartı bilgisayar görüyordu baktım test ettim OCCT ile sıkını yoktu sıcaklık değerleri düşmüştü. Ardından aradan 3 5 saat geçtikten sonra bilgisayarı pil gücünde çalışıtırdığımda ilk mavi ekranı verdi ardından BIOS u güncelledim ama zaten günceldi belki w11 için BIOS vardır diye tekrardan W10 için kurdum ardından DDU ile sürücüyü temizleyip en son ekran kartı sürücüsünü kurdum ve ekran kartı göründü ardından bu sabah bilgisayarı açtığımda 2. mavi ekranı verdi ve ekran kartı gene görünmedi bakabilirseniz çok mutlu olurum şimdiden teşekkür ederim.

 
Son düzenleme:
Mavi ekranlardan biri ekran kartı diğeri ise işlemci kaynaklı bir hata olarak görünüyor. Termal macunu sürerken işlemci ve ekran kartına zarar vermiş olabilirsin. PC içini açıp zarar vermeden bir kontrol geçekleştirin.Ekran kartı sürücüsünü DDU ile kaldırıp yeniden bu iki mavi ekranı aldıysan sorun zaten donanım kaynaklı görünüyor.

fffff807`8e730000 fffff807`8e798000 esif_lf.sys fffff807`8e710000 fffff807`8e723000 dptf_cpu.sys

Yukarıdaki iki sys dosyası işlemci ve chipset ile alakalı sürücüler kısaca diyebiliriz.

Bu aracı indirin ve güncelleme olup olmadığına bakın ve varsa sürücüleri güncelleyin.


OCCT ile ekran kartı ve işlemci testi gerçekleştirin.


Kod:
5: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (7e)
This is a very common BugCheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8007badd2a2, The address that the exception occurred at
Arg3: ffffce046026e488, Exception Record Address
Arg4: ffffce046026dcc0, Context Record Address

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for nvlddmkm.sys

KEY_VALUES_STRING: 1

    Key  : AV.Dereference
    Value: NullClassPtr

    Key  : AV.Fault
    Value: Read

    Key  : Analysis.CPU.mSec
    Value: 3734

    Key  : Analysis.Elapsed.mSec
    Value: 9451

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 437

    Key  : Analysis.Init.Elapsed.mSec
    Value: 2826

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 99

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x1000007e

    Key  : Failure.Bucket
    Value: AV_nvlddmkm!unknown_function

    Key  : Failure.Hash
    Value: {7eea5677-f68d-2154-717e-887e07e55cd3}

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Version
    Value: 10.0.19041.1


BUGCHECK_CODE:  7e

BUGCHECK_P1: ffffffffc0000005

BUGCHECK_P2: fffff8007badd2a2

BUGCHECK_P3: ffffce046026e488

BUGCHECK_P4: ffffce046026dcc0

FILE_IN_CAB:  062423-6906-01.dmp

EXCEPTION_RECORD:  ffffce046026e488 -- (.exr 0xffffce046026e488)
ExceptionAddress: fffff8007badd2a2 (nvlddmkm+0x00000000004ed2a2)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 00000000000001c7
Attempt to read from address 00000000000001c7

CONTEXT:  ffffce046026dcc0 -- (.cxr 0xffffce046026dcc0)
rax=000000000000000f rbx=ffff918145802000 rcx=ffff918145802000
rdx=0000000000000004 rsi=ffff918141fb6000 rdi=0000000000000000
rip=fffff8007badd2a2 rsp=ffffce046026e6c0 rbp=ffffce046026e6f8
 r8=0000000000000000  r9=0000000000000000 r10=0000000000000000
r11=ffffce046026e450 r12=0000000000000000 r13=ffff918141de1c20
r14=0000000000000004 r15=000000000000000f
iopl=0         nv up ei pl nz na po nc
cs=0010  ss=0000  ds=002b  es=002b  fs=0053  gs=002b             efl=00050206
nvlddmkm+0x4ed2a2:
fffff800`7badd2a2 488b80b8010000  mov     rax,qword ptr [rax+1B8h] ds:002b:00000000`000001c7=????????????????
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

READ_ADDRESS: fffff800576fb390: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
 00000000000001c7

ERROR_CODE: (NTSTATUS) 0xc0000005 - 0x%p adresindeki y nerge 0x%p adresindeki belle e ba vurdu. Bellek  u olamaz %s.

EXCEPTION_CODE_STR:  c0000005

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  00000000000001c7

EXCEPTION_STR:  0xc0000005

STACK_TEXT: 
ffffce04`6026e6c0 ffff9181`45802000     : ffff9181`41fb6000 ffff9181`41fb6000 00000000`ffffffff 00000000`ffffffef : nvlddmkm+0x4ed2a2
ffffce04`6026e6c8 ffff9181`41fb6000     : ffff9181`41fb6000 00000000`ffffffff 00000000`ffffffef 00000000`006104e8 : 0xffff9181`45802000
ffffce04`6026e6d0 ffff9181`41fb6000     : 00000000`ffffffff 00000000`ffffffef 00000000`006104e8 00000000`00000001 : 0xffff9181`41fb6000
ffffce04`6026e6d8 00000000`ffffffff     : 00000000`ffffffef 00000000`006104e8 00000000`00000001 00000000`00000002 : 0xffff9181`41fb6000
ffffce04`6026e6e0 00000000`ffffffef     : 00000000`006104e8 00000000`00000001 00000000`00000002 00000000`00000001 : 0xffffffff
ffffce04`6026e6e8 00000000`006104e8     : 00000000`00000001 00000000`00000002 00000000`00000001 ffff9181`41fea0d0 : 0xffffffef
ffffce04`6026e6f0 00000000`00000001     : 00000000`00000002 00000000`00000001 ffff9181`41fea0d0 00000000`ff1fe100 : 0x6104e8
ffffce04`6026e6f8 00000000`00000002     : 00000000`00000001 ffff9181`41fea0d0 00000000`ff1fe100 00000000`00000006 : 0x1
ffffce04`6026e700 00000000`00000001     : ffff9181`41fea0d0 00000000`ff1fe100 00000000`00000006 ffff9181`45802000 : 0x2
ffffce04`6026e708 ffff9181`41fea0d0     : 00000000`ff1fe100 00000000`00000006 ffff9181`45802000 ffff9181`41fb6000 : 0x1
ffffce04`6026e710 00000000`ff1fe100     : 00000000`00000006 ffff9181`45802000 ffff9181`41fb6000 ffffce04`6026e7d0 : 0xffff9181`41fea0d0
ffffce04`6026e718 00000000`00000006     : ffff9181`45802000 ffff9181`41fb6000 ffffce04`6026e7d0 fffff800`7baf79ea : 0xff1fe100
ffffce04`6026e720 ffff9181`45802000     : ffff9181`41fb6000 ffffce04`6026e7d0 fffff800`7baf79ea 00000000`ffffff00 : 0x6
ffffce04`6026e728 ffff9181`41fb6000     : ffffce04`6026e7d0 fffff800`7baf79ea 00000000`ffffff00 00000000`ffffffff : 0xffff9181`45802000
ffffce04`6026e730 ffffce04`6026e7d0     : fffff800`7baf79ea 00000000`ffffff00 00000000`ffffffff 00000000`00000001 : 0xffff9181`41fb6000
ffffce04`6026e738 fffff800`7baf79ea     : 00000000`ffffff00 00000000`ffffffff 00000000`00000001 00000000`00000000 : 0xffffce04`6026e7d0
ffffce04`6026e740 00000000`ffffff00     : 00000000`ffffffff 00000000`00000001 00000000`00000000 ffff9181`00000000 : nvlddmkm+0x5079ea
ffffce04`6026e748 00000000`ffffffff     : 00000000`00000001 00000000`00000000 ffff9181`00000000 ffff9181`41fea0d0 : 0xffffff00
ffffce04`6026e750 00000000`00000001     : 00000000`00000000 ffff9181`00000000 ffff9181`41fea0d0 00000000`00000002 : 0xffffffff
ffffce04`6026e758 00000000`00000000     : ffff9181`00000000 ffff9181`41fea0d0 00000000`00000002 00000000`00000001 : 0x1


SYMBOL_NAME:  nvlddmkm+4ed2a2

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

STACK_COMMAND:  .cxr 0xffffce046026dcc0 ; kb

BUCKET_ID_FUNC_OFFSET:  4ed2a2

FAILURE_BUCKET_ID:  AV_nvlddmkm!unknown_function

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {7eea5677-f68d-2154-717e-887e07e55cd3}

Followup:     MachineOwner
---------
3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
nt!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the nt!_WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffe78e0b893028, Address of the nt!_WHEA_ERROR_RECORD structure.
Arg3: 00000000fe000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000801136, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------

*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that     ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: hal!_WHEA_PROCESSOR_GENERIC_ERROR_SECTION                ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that     ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: hal!_WHEA_PROCESSOR_GENERIC_ERROR_SECTION                ***
***                                                                   ***
*************************************************************************

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 4312

    Key  : Analysis.Elapsed.mSec
    Value: 6550

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 374

    Key  : Analysis.Init.Elapsed.mSec
    Value: 1701

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 97

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x124

    Key  : Failure.Bucket
    Value: 0x124_0_GenuineIntel_PROCESSOR__UNKNOWN_IMAGE_GenuineIntel.sys

    Key  : Failure.Hash
    Value: {5371cb52-c3d9-558e-47d4-d31c09567ca2}

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Version
    Value: 10.0.19041.1


BUGCHECK_CODE:  124

BUGCHECK_P1: 0

BUGCHECK_P2: ffffe78e0b893028

BUGCHECK_P3: fe000000

BUGCHECK_P4: 801136

FILE_IN_CAB:  062523-7484-01.dmp

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  MsMpEng.exe

STACK_TEXT:  
ffffc200`5f6948e8 fffff807`4e4b77ba     : 00000000`00000124 00000000`00000000 ffffe78e`0b893028 00000000`fe000000 : nt!KeBugCheckEx
ffffc200`5f6948f0 fffff807`4d0b15b0     : 00000000`00000000 ffffe78e`0b893028 ffffe78e`092d9e30 ffffe78e`0b893028 : nt!HalBugCheckSystem+0xca
ffffc200`5f694930 fffff807`4e5b9a9e     : 00000000`00000000 ffffc200`5f6949d9 ffffe78e`0b893028 ffffe78e`092d9e30 : PSHED!PshedBugCheckSystem+0x10
ffffc200`5f694960 fffff807`4e4b90e1     : ffffe78e`091029c0 ffffe78e`091029c0 ffffe78e`092d9e80 ffffe78e`092d9e30 : nt!WheaReportHwError+0x46e
ffffc200`5f694a40 fffff807`4e4b9453     : 00000000`00000003 ffffe78e`092d9e80 ffffe78e`092d9e30 00000000`00000003 : nt!HalpMcaReportError+0xb1
ffffc200`5f694bb0 fffff807`4e4b9330     : ffffe78e`09124ba8 00000001`00000001 00000000`00000000 00000000`00000000 : nt!HalpMceHandlerCore+0xef
ffffc200`5f694c00 fffff807`4e4b9581     : 00000000`0000000c 00000000`00000001 00000000`00000000 00000000`00000000 : nt!HalpMceHandler+0xe0
ffffc200`5f694c40 fffff807`4e4b87eb     : 00000000`00000000 00000000`00000000 ffffc200`5f694ed0 00000000`00000000 : nt!HalpMceHandlerWithRendezvous+0xc9
ffffc200`5f694c70 fffff807`4e4bb035     : ffffe78e`09124ba8 00000000`00000000 00000000`00000000 00000000`00000000 : nt!HalpHandleMachineCheck+0x5f
ffffc200`5f694ca0 fffff807`4e510b59     : 00000001`40cfb1d0 00000000`00000000 00000000`00000000 00000000`00000000 : nt!HalHandleMcheck+0x35
ffffc200`5f694cd0 fffff807`4e40cbba     : 00000001`40cfb1d8 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiHandleMcheck+0x9
ffffc200`5f694d00 fffff807`4e40c877     : 00000000`00000000 00000000`00000000 00000200`a6562680 00000000`00000000 : nt!KxMcheckAbort+0x7a
ffffc200`5f694e40 00007fff`a6eec95a     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x277
000000b1`1fdfa0b0 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007fff`a6eec95a


MODULE_NAME: GenuineIntel

IMAGE_NAME:  GenuineIntel.sys

STACK_COMMAND:  .cxr; .ecxr ; kb

FAILURE_BUCKET_ID:  0x124_0_GenuineIntel_PROCESSOR__UNKNOWN_IMAGE_GenuineIntel.sys

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {5371cb52-c3d9-558e-47d4-d31c09567ca2}

Followup:     MachineOwner
---------
 
PC içini açıp ekran kartını kontrol edeceksin başka bir yolu yok. Eğer garantisi varsa garantiye verebilirsin ya da anlamıyorsan anlayan birine gösterin. Çünkü hem işlemci hem ekran kartında donanımsal sorun gözüküyor. Ekran kartı sürücüsünü DDU ile kaldırdıktan sonra böyle bir hata almışsan ekran kartında başka yapacağın yazılımsal bir şey yok.
 
Ama her BIOS u güncelledikten sonra tekrar ekran kartı sürücüsünü yüklediğim zaman ekran kartı görünüyor. Bazen mavi ekran alıyorum bazen almıyorum.
 

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