1543056134722.png


Sisteminizde yaşadığınız performans düşüşü, kilitlenme, zararlı etkisi, uygulama hatalarından kaynaklanan sorunsalları analiz etmek ve performans iyileştirmesi, zararlı etkisini inaktif etmek için bize HijackThis yazılımı ile yaptığınız tarama Logunu burada paylaşmanız gerekmektedir.



Kullanımı:

1)
Bir geliştirici tarafından yeni özellikler kazandırılan güncel sürümünü buradan indirip, arşiv dosyasından masaüstüne uygulamayı çıkartın.

Alternatif: Download HiJackThis Fork - MajorGeeks

Eski Sürüm: HiJackThis | Free software downloads at SourceForge.net

2) Bilgisayarınızı yeniden başlatın 3 dk işlem yapmadan bekleyin.

3) HijackThis yazılımına sağ tıklayıp yönetici olarak çalıştırın (XP için geçerli değil).

1543056459730.png


4) Açılan arayüzde, "Do a system scan and save a log file" butonuna tıklayın.

1543053000396.png


5) Otomatik olarak Hijackthis taraması başlayacak, taramanın tamamlanması sürece fare ve klavyeyi kullanmayın.
1543053111358.png


6) Tarama tamamlandığında HijackThis raporunu içeren bir Log dosyası karşınıza gelecektir.

1543053449185.png



*7) Log dosyasını incelememiz için buraya cevaplama bölümünden eklemeniz gerekmektedir.

1543053710016.png

Kod'a tıklayın.

1543053809056.png


Log'da yazanları mavi bölmenin içine yapıştırıp "Devam Et" butonuna basın.

Uyarı: Sitede kod eklemede sorun yaşarsanız kod paylaşımlarını altta verilen sitelerden birine yapıştırıp linki paylaşmanız gerekmektedir. Bu durumda *7. seçeneği şu anlık kullanmayın.

Paste ofCode
Paste Code

8) Ayrıca sisteminizde var olan sorunu detaylıca (Performans düşüşü, Malware varlığı şüphesi vb.) belirterek konuyu cevaplayın.
(Bunu yapmayana cevap verilmeyecektir)

Fixleme:

Konuda şahsım tarafından veya uzman kişilerden geri dönüş yapıldığında Hijackthis uygulama arayüzünden söylediğimiz satırların başlarına tik işareti koyun. Ardından "Fix checked" butonuna basın.
1543054420492.png
 
Son düzenleyen: Moderatör:
Kod:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 01:00:56, on 28.8.2014
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v11.0 (11.00.9600.17239)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\iSafe\iSafeTray.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\acerr\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.delta-homes.com/?utm_source=b&utm_medium=wpm0226&utm_campaign=installer&utm_content=hp&from=wpm0226&uid=WDCXWD5000LPVX-22V0TT0_WD-WX11A83H1818H1818&ts=1393445535
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://search.delta-homes.com/web/?utm_source=b&utm_medium=wpm0226&utm_campaign=installer&utm_content=ds&from=wpm0226&uid=WDCXWD5000LPVX-22V0TT0_WD-WX11A83H1818H1818&ts=1393445535&type=default&q={searchTerms}
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.delta-homes.com/web/?utm_source=b&utm_medium=wpm0226&utm_campaign=installer&utm_content=ds&from=wpm0226&uid=WDCXWD5000LPVX-22V0TT0_WD-WX11A83H1818H1818&ts=1393445535&type=default&q={searchTerms}
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.symantec.com/redirects/security_response/fix_homepage/index.jsp?lg=tr&pid=NIS&pvid=21.4.0.13
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.delta-homes.com/?utm_source=b&utm_medium=wpm0226&utm_campaign=installer&utm_content=hp&from=wpm0226&uid=WDCXWD5000LPVX-22V0TT0_WD-WX11A83H1818H1818&ts=1393445535
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.sweet-page.com/web/?type=ds&ts=1393442291&from=cor&uid=WDCXWD5000LPVX-22V0TT0_WD-WX11A83H1818H1818&q={searchTerms}
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.sweet-page.com/web/?type=ds&ts=1393442291&from=cor&uid=WDCXWD5000LPVX-22V0TT0_WD-WX11A83H1818H1818&q={searchTerms}
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.symantec.com/redirects/security_response/fix_homepage/index.jsp?lg=tr&pid=NIS&pvid=21.4.0.13
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe
O2 - BHO: Lync Click to Call BHO - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\21.5.0.19\coIEPlg.dll
O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\21.5.0.19\IPS\IPSBHO.DLL
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O2 - BHO: Microsoft SkyDrive Pro Browser Helper - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\PROGRA~2\MICROS~1\Office15\GROOVEEX.DLL
O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\21.5.0.19\coIEPlg.dll
O8 - Extra context menu item: Microsoft Excel'e &Ver - res://C:\PROGRA~1\MICROS~1\Office15\EXCEL.EXE/3000
O8 - Extra context menu item: OneNote'a G&önder - res://C:\PROGRA~1\MICROS~1\Office15\ONBttnIE.dll/105
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: OneNote'a Gönder - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: OneNote'a G&önder - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIE.dll
O9 - Extra button: Lync Aramak İçin Tıklat - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
O9 - Extra 'Tools' menuitem: Lync Aramak İçin Tıklat - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
O9 - Extra button: OneNote Bağlantılı &Notları - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Bağlantılı &Notları - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O17 - HKLM\System\CCS\Services\Tcpip\..\{E8B66947-D56B-4F42-99C9-B203B4670FEE}: NameServer = 4.2.2.2,4.2.2.4
O18 - Protocol: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files (x86)\Microsoft Office\Office15\MSOSB.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter hijack: text/xml - {807583E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\MSOXMLMF.DLL
O20 - AppInit_DLLs:
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\WINDOWS\System32\alg.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\WINDOWS\system32\fxssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\WINDOWS\system32\IEEtwCollector.exe (file missing)
O23 - Service: iSafeService - Elex do Brasil Participações Ltda - C:\Program Files (x86)\iSafe\iSafeSvc.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\WINDOWS\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files (x86)\Norton Internet Security\Engine\21.5.0.19\NIS.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\WINDOWS\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\WINDOWS\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\WINDOWS\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\WINDOWS\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\WINDOWS\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\WINDOWS\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\WINDOWS\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-320 (WdNisSvc) - Unknown owner - C:\Program Files (x86)\Windows Defender\NisSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\WmiApSrv.exe (file missing)

--
End of file - 8983 bytes

Çok yavaş açılıyor. Direkt kullanıcı hesabı değil ana şifre kısmı açılıyor.
 
minick,

Öncelikle YAC Security adlı FakeAV yazılımını kaldırın.
Ardından verdiğim satırları işaretleyip fixleyiniz.

Kod:
C:\Program Files (x86)\iSafe\iSafeTray.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.delta-homes.com/?utm_source=b&utm_medium=wpm0226&utm_campaign=install er&utm_content=hp&from=wpm0226&uid=WDCXWD5000LPVX-22V0TT0_WD-WX11A83H1818H1818&t s=1393445535
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://search.delta-homes.com/web/?utm_source=b&utm_medium=wpm0226&utm_campaign= installer&utm_content=ds&from=wpm0226&uid=WDCXWD5000LPVX-22V0TT0_WD-WX11A83H1818 H1818&ts=1393445535&type=default&q={searchTerms}
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.delta-homes.com/web/?utm_source=b&utm_medium=wpm0226&utm_campaign= installer&utm_content=ds&from=wpm0226&uid=WDCXWD5000LPVX-22V0TT0_WD-WX11A83H1818 H1818&ts=1393445535&type=default&q={searchTerms}
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.symantec.com/redirects/security_response/fix_homepage/index.jsp?lg=tr &pid=NIS&pvid=21.4.0.13
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.delta-homes.com/?utm_source=b&utm_medium=wpm0226&utm_campaign=install er&utm_content=hp&from=wpm0226&uid=WDCXWD5000LPVX-22V0TT0_WD-WX11A83H1818H1818&t s=1393445535
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.sweet-page.com/web/?type=ds&ts=1393442291&from=cor&uid=WDCXWD5000LPVX -22V0TT0_WD-WX11A83H1818H1818&q={searchTerms}
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.sweet-page.com/web/?type=ds&ts=1393442291&from=cor&uid=WDCXWD5000LPVX -22V0TT0_WD-WX11A83H1818H1818&q={searchTerms}
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.symantec.com/redirects/security_response/fix_homepage/index.jsp?lg=tr &pid=NIS&pvid=21.4.0.13
O2 - BHO: Lync Click to Call BHO - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O2 - BHO: Microsoft SkyDrive Pro Browser Helper - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\PROGRA~2\MICROS~1\Office15\GROOVEEX.DLL
O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\21.5.0.19\coIEPlg.dll
O8 - Extra context menu item: Microsoft Excel'e &Ver - res://C:\PROGRA~1\MICROS~1\Office15\EXCEL.EXE/3000
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: OneNote Bağlantılı &Notları - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Bağlantılı &Notları - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
O18 - Protocol: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files (x86)\Microsoft Office\Office15\MSOSB.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter hijack: text/xml - {807583E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\MSOXMLMF.DLL

En son olarak da Temel Sistem Bakım ve Performans Optimizasyonu Yönergesi | Technopat Sosyal bunu uygulamanızı öneriirm. Hatta 6, 7 ve 8. adımı öncelikli olarak gerçekleştirin.
 
@minick altta yazdıklarımı temizleyin:

Kod:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.delta-homes.com/?utm_source=b&utm_medium=wpm0226&utm_campaign=installer&utm_content=hp&from=wpm0226&uid=WDCXWD5000LPVX-22V0TT0_WD-WX11A83H1818H1818&ts=1393445535
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://search.delta-homes.com/web/?utm_source=b&utm_medium=wpm0226&utm_campaign=installer&utm_content=ds&from=wpm0226&uid=WDCXWD5000LPVX-22V0TT0_WD-WX11A83H1818H1818&ts=1393445535&type=default&q={searchTerms}
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.delta-homes.com/web/?utm_source=b&utm_medium=wpm0226&utm_campaign=installer&utm_content=ds&from=wpm0226&uid=WDCXWD5000LPVX-22V0TT0_WD-WX11A83H1818H1818&ts=1393445535&type=default&q={searchTerms}
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.symantec.com/redirects/security_response/fix_homepage/index.jsp?lg=tr&pid=NIS&pvid=21.4.0.13
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.delta-homes.com/?utm_source=b&utm_medium=wpm0226&utm_campaign=installer&utm_content=hp&from=wpm0226&uid=WDCXWD5000LPVX-22V0TT0_WD-WX11A83H1818H1818&ts=1393445535
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.sweet-page.com/web/?type=ds&ts=1393442291&from=cor&uid=WDCXWD5000LPVX-22V0TT0_WD-WX11A83H1818H1818&q={searchTerms}
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.sweet-page.com/web/?type=ds&ts=1393442291&from=cor&uid=WDCXWD5000LPVX-22V0TT0_WD-WX11A83H1818H1818&q={searchTerms}
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.symantec.com/redirects/security_response/fix_homepage/index.jsp?lg=tr&pid=NIS&pvid=21.4.0.13

Ancak bu yeterli gelmeyecektir. Şunların raporlarını da atmanız gerekli;
GetSystemİnfo Rapor Oluşturma Resimli Anlatım | Technopat Sosyal
Herdprotect txt Raporu Oluşturma (Resimli anlatım) | Technopat Sosyal
 
Müsait olduğunda ilgili raporunuzu inceleyip cevaplayacaktır.

Adware kalıntıları gözükmekte sisteminizde.
1)
Downloads - SurfRight bu adresten Hitman Pro indirip, uygulamayı çalıştırın. Taratmadan önce options(settings) dan, lisans kısmına girip 30 günlük deneme sürümünü aktif edin.
Ardından tarama yapıp bulduklarını silin. Hitman Pro çok kısa sürede tarama yapar. Silmeden önce zararlı bulduysa ekran görüntüsünü alıp buraya ekleyin, ardından temizleyin.

2) Başlat çalıştıra %temp% yazıp enterlayın. Tüm klasör içeriğini temizleyin.
 

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