HP 15-116NT laptop kapanmıyor

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21 Ağustos 2015
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HP 15-116NT model bilgisayarım bazen kapanmıyor. Bilgisayarımın BIOS ayarları ve saati de sıfırlanıyor arada bir ve bilgisayar halihazırda çalışırken USB girişine bir şey taktığımda okumuyor kapatıp açmam gerekiyor. Bu sefer de bilgisayarı kapatırken bilgisayar kapatılıyor yazıyor 4-5 dk sonra mavi ekran hatası veriyor yeniden başlatıyor çıldırıyorum.
Format atmayı denedim her şeyi güzelce kurdum ama herhangi bir şey değişmedi. Acaba BIOS pilinde mi yoksa HDD demi bir sıkıntı var bilemiyorum. Yardımcı olursanız sevinirim.
 
Son düzenleyen: Moderatör:
 
Ekran kartı sürücüsünü güvenli mod da DDU ile eski sürücüyü silip yeni ve en güncel olanını yükleyin, dikkat edin internetiniz kapalı olsun siz yeni sürücüyü kurar iken Windows arka da eski tarihten kalma bir sürücüyü yükler ve sizde sürücüyü yükleyince üst üste sürücü kurmuş olursunuz.


Kod:
VIDEO_DXGKRNL_FATAL_ERROR (113)
The dxgkrnl has detected that a violation has occurred. This resulted
in a condition that dxgkrnl can no longer progress.  By crashing, dxgkrnl
is attempting to get enough information into the minidump such that somebody
can pinpoint the crash cause. Any other values after parameter 1 must be
individually examined according to the subtype.
Arguments:
Arg1: 0000000000000019, The subtype of the bugcheck:
Arg2: 0000000000000002
Arg3: 0000000000001002
Arg4: 0000000000006660

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for win32k.sys

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  18362.1.amd64fre.19h1_release.190318-1202

SYSTEM_MANUFACTURER:  HP

SYSTEM_PRODUCT_NAME:  HP Notebook

SYSTEM_SKU:  V8R41EA#AB8

SYSTEM_VERSION:  Type1ProductConfigId

BIOS_VENDOR:  Insyde

BIOS_VERSION:  F.1F

BIOS_DATE:  12/01/2015

BASEBOARD_MANUFACTURER:  HP

BASEBOARD_PRODUCT:  80CC

BASEBOARD_VERSION:  99.45

DUMP_TYPE:  2

BUGCHECK_P1: 19

BUGCHECK_P2: 2

BUGCHECK_P3: 1002

BUGCHECK_P4: 6660

CPU_COUNT: 4

CPU_MHZ: 705

CPU_VENDOR:  AuthenticAMD

CPU_FAMILY: 16

CPU_MODEL: 30

CPU_STEPPING: 1

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x113

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  DESKTOP-18V31A3

ANALYSIS_SESSION_TIME:  12-23-2019 17:45:01.0542

ANALYSIS_VERSION: 10.0.18362.1 x86fre

LAST_CONTROL_TRANSFER:  from fffff8046538419b to fffff801541bfcc0

STACK_TEXT:
fffff286`08e134c8 fffff804`6538419b : 00000000`00000113 00000000`00000019 00000000`00000002 00000000`00001002 : nt!KeBugCheckEx
fffff286`08e134d0 fffff804`652a3292 : ffffe08d`b6678117 ffffe08d`b5539180 ffffe08d`b5539180 ffffe08d`b6678117 : watchdog!WdLogEvent5_WdCriticalError+0xdb
fffff286`08e13510 fffff804`6517a269 : ffff818e`1cd4fc00 ffffe08d`b6678117 ffffe08d`b6678080 00000000`00000000 : dxgkrnl!DpiFdoHandleSurpriseRemoval+0x162
fffff286`08e13550 fffff804`650d5fca : ffffe08d`b6678080 ffffe08d`bc48c8a0 fffff286`08e13820 00000000`000000ff : dxgkrnl!DpiFdoDispatchPnp+0xb9
fffff286`08e13600 fffff801`54031819 : fffff286`08e137c0 fffff801`5409c835 ffffe08d`b6678080 00000000`69706e04 : dxgkrnl!DpiDispatchPnp+0xea
fffff286`08e13720 fffff801`5463b8d4 : fffff286`08e137c0 ffffe08d`b6678080 fffff286`08e13820 ffffe08d`bc48c8a0 : nt!IofCallDriver+0x59
fffff286`08e13760 fffff801`54728f7a : 00000000`00000017 ffffe08d`b2d8eca0 ffffe08d`b50290a0 ffffe08d`b2d8eca0 : nt!IopSynchronousCall+0xf8
fffff286`08e137e0 fffff801`54728b39 : ffff818e`1cd4fc60 00000000`00000000 00000000`00000308 00000000`00000000 : nt!IopRemoveDevice+0x106
fffff286`08e138a0 fffff801`547288fb : ffffe08d`b2d8eca0 00000000`00000000 00000000`00000000 00000000`00000000 : nt!PnpSurpriseRemoveLockedDeviceNode+0xb5
fffff286`08e13900 fffff801`547285ca : ffffe08d`b2d8eca0 fffff286`08e13980 00000000`00000000 fffff801`5472838f : nt!PnpDeleteLockedDeviceNode+0x57
fffff286`08e13940 fffff801`54726dc7 : ffffe08d`b50290a0 00000001`00000002 00000000`00000001 00000000`00000000 : nt!PnpDeleteLockedDeviceNodes+0x76
fffff286`08e139c0 fffff801`546fa43a : fffff286`08e13b10 ffffe08d`b2d8ec00 fffff286`08e13b00 ffff818e`00000001 : nt!PnpProcessQueryRemoveAndEject+0x1ef
fffff286`08e13ab0 fffff801`5467b718 : ffff818e`1cd4fc60 ffff818e`036798f0 ffff818e`036798f0 00000000`00000000 : nt!PnpProcessTargetDeviceEvent+0xea
fffff286`08e13ae0 fffff801`540bcee5 : ffffe08d`b24d2c50 ffffe08d`b9b80040 ffffe08d`b24d2c50 00000000`00000002 : nt!PnpDeviceEventWorker+0x2d8
fffff286`08e13b70 fffff801`54129e95 : ffffe08d`b9b80040 00000000`00000080 ffffe08d`b2468300 ffffded2`bb82bc12 : nt!ExpWorkerThread+0x105
fffff286`08e13c10 fffff801`541c730a : ffffa080`3e540180 ffffe08d`b9b80040 fffff801`54129e40 00000000`0000029e : nt!PspSystemThreadStartup+0x55
fffff286`08e13c60 00000000`00000000 : fffff286`08e14000 fffff286`08e0e000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x2a


THREAD_SHA1_HASH_MOD_FUNC:  e36e516aa5a6fca84051054c1c011a4214dab4d3

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  b43d0ae130fe1fb31b6c5f0013a5274fb501ebb4

THREAD_SHA1_HASH_MOD:  9acac9530ed80f25b68498207e9bc42d3ca9732d

FOLLOWUP_IP:
dxgkrnl!DpiFdoHandleSurpriseRemoval+162
fffff804`652a3292 0f1f440000      nop     dword ptr [rax+rax]

FAULT_INSTR_CODE:  441f0f

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  dxgkrnl!DpiFdoHandleSurpriseRemoval+162

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgkrnl

IMAGE_NAME:  dxgkrnl.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  57932dae

IMAGE_VERSION:  10.0.18362.10069

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  162

FAILURE_BUCKET_ID:  0x113_dxgkrnl!DpiFdoHandleSurpriseRemoval

BUCKET_ID:  0x113_dxgkrnl!DpiFdoHandleSurpriseRemoval

PRIMARY_PROBLEM_CLASS:  0x113_dxgkrnl!DpiFdoHandleSurpriseRemoval

TARGET_TIME:  2019-12-23T12:34:37.000Z

OSBUILD:  18362

OSSERVICEPACK:  267

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID:  0

OSBUILD_TIMESTAMP:  2032-02-15 12:16:10

BUILDDATESTAMP_STR:  190318-1202

BUILDLAB_STR:  19h1_release

BUILDOSVER_STR:  10.0.18362.1.amd64fre.19h1_release.190318-1202

ANALYSIS_SESSION_ELAPSED_TIME:  8fc7

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x113_dxgkrnl!dpifdohandlesurpriseremoval

FAILURE_ID_HASH:  {bea10195-35f6-424b-5ad3-3c856cd9ec71}

Followup:     MachineOwner
---------
 
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