İşlemci değişimi sonrası mavi ekran hatası

İşletim sistemi
Windows 11
Katılım
30 Mart 2020
Mesajlar
270
Daha fazla  
Cinsiyet
Erkek
Meslek
makine teknikeri
RAM
xpg 3600 mhz cl 18
Ekran kartı
sapphire Rx 5700
Anakart
asrock a520m hvs
İşlemci
R5 5500
2 gün önce Ryzen 5 4500'ü Ryzen 5 5500 ile değiştirdim. Eski sistemimde hiç almadığım mavi ekranımı bu sistemde almaya başladım. Bu sorun eski işlemcinin driverlerinden dolayı kaynaklanabilir mi?
 

Dosya Ekleri

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Minidump dosyasını paylaşabilir misiniz?
 
Minidump dosyasını paylaşabilir misiniz?
 
Hocam DRIVER_POWER_STATE_FAILURE hatası vardı. İnceleyince Bluetooth sürücüsü kaynaklı olduğunu gördüm.

Kod:
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an IRP for too long a time
Arg2: ffff938d6db67de0, Physical Device Object of the stack
Arg3: fffff800051eb690, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffff938d8d916050, The blocked IRP

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for RtkBtfilter.sys
Implicit thread is now ffff938d`863fd500

KEY_VALUES_STRING: 1

 Key : Analysis.CPU.mSec
 Value: 2468

 Key : Analysis.Elapsed.mSec
 Value: 7996

 Key : Analysis.IO.Other.Mb
 Value: 0

 Key : Analysis.IO.Read.Mb
 Value: 1

 Key : Analysis.IO.Write.Mb
 Value: 0

 Key : Analysis.Init.CPU.mSec
 Value: 562

 Key : Analysis.Init.Elapsed.mSec
 Value: 4659

 Key : Analysis.Memory.CommitPeak.Mb
 Value: 120

 Key : Analysis.Version.DbgEng
 Value: 10.0.27829.1001

 Key : Analysis.Version.Description
 Value: 10.2503.24.01 amd64fre

 Key : Analysis.Version.Ext
 Value: 1.2503.24.1

 Key : Bugcheck.Code.LegacyAPI
 Value: 0x9f

 Key : Bugcheck.Code.TargetModel
 Value: 0x9f

 Key : Dump.Attributes.AsUlong
 Value: 0x21808

 Key : Dump.Attributes.DiagDataWrittenToHeader
 Value: 1

 Key : Dump.Attributes.ErrorCode
 Value: 0x0

 Key : Dump.Attributes.KernelGeneratedTriageDump
 Value: 1

 Key : Dump.Attributes.LastLine
 Value: Dump completed successfully.

 Key : Dump.Attributes.ProgressPercentage
 Value: 0

 Key : Failure.Bucket
 Value: 0x9F_3_POWER_DOWN_RtkBtfilter!unknown_function

 Key : Failure.Hash
 Value: {a7cada03-743b-cb17-2a09-c8b6725f3d81}

 Key : Hypervisor.Enlightenments.ValueHex
 Value: 0x7497cf94

 Key : Hypervisor.Flags.AnyHypervisorPresent
 Value: 1

 Key : Hypervisor.Flags.ApicEnlightened
 Value: 1

 Key : Hypervisor.Flags.ApicVirtualizationAvailable
 Value: 0

 Key : Hypervisor.Flags.AsyncMemoryHint
 Value: 0

 Key : Hypervisor.Flags.CoreSchedulerRequested
 Value: 0

 Key : Hypervisor.Flags.CpuManager
 Value: 1

 Key : Hypervisor.Flags.DeprecateAutoEoi
 Value: 0

 Key : Hypervisor.Flags.DynamicCpuDisabled
 Value: 1

 Key : Hypervisor.Flags.Epf
 Value: 0

 Key : Hypervisor.Flags.ExtendedProcessorMasks
 Value: 1

 Key : Hypervisor.Flags.HardwareMbecAvailable
 Value: 1

 Key : Hypervisor.Flags.MaxBankNumber
 Value: 0

 Key : Hypervisor.Flags.MemoryZeroingControl
 Value: 0

 Key : Hypervisor.Flags.NoExtendedRangeFlush
 Value: 0

 Key : Hypervisor.Flags.NoNonArchCoreSharing
 Value: 1

 Key : Hypervisor.Flags.Phase0InitDone
 Value: 1

 Key : Hypervisor.Flags.PowerSchedulerQos
 Value: 0

 Key : Hypervisor.Flags.RootScheduler
 Value: 0

 Key : Hypervisor.Flags.SynicAvailable
 Value: 1

 Key : Hypervisor.Flags.UseQpcBias
 Value: 0

 Key : Hypervisor.Flags.Value
 Value: 38408431

 Key : Hypervisor.Flags.ValueHex
 Value: 0x24a10ef

 Key : Hypervisor.Flags.VpAssistPage
 Value: 1

 Key : Hypervisor.Flags.VsmAvailable
 Value: 1

 Key : Hypervisor.RootFlags.AccessStats
 Value: 1

 Key : Hypervisor.RootFlags.CrashdumpEnlightened
 Value: 1

 Key : Hypervisor.RootFlags.CreateVirtualProcessor
 Value: 1

 Key : Hypervisor.RootFlags.DisableHyperthreading
 Value: 0

 Key : Hypervisor.RootFlags.HostTimelineSync
 Value: 1

 Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled
 Value: 0

 Key : Hypervisor.RootFlags.IsHyperV
 Value: 1

 Key : Hypervisor.RootFlags.LivedumpEnlightened
 Value: 1

 Key : Hypervisor.RootFlags.MapDeviceInterrupt
 Value: 1

 Key : Hypervisor.RootFlags.MceEnlightened
 Value: 1

 Key : Hypervisor.RootFlags.Nested
 Value: 0

 Key : Hypervisor.RootFlags.StartLogicalProcessor
 Value: 1

 Key : Hypervisor.RootFlags.Value
 Value: 1015

 Key : Hypervisor.RootFlags.ValueHex
 Value: 0x3f7

 Key : Stack.Pointer
 Value: NMI

BUGCHECK_CODE: 9f

BUGCHECK_P1: 3

BUGCHECK_P2: ffff938d6db67de0

BUGCHECK_P3: fffff800051eb690

BUGCHECK_P4: ffff938d8d916050

FILE_IN_CAB: 050225-14984-01.dmp

TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b

DUMP_FILE_ATTRIBUTES: 0x21808
 Kernel Generated Triage Dump

FAULTING_THREAD: ffff938d863fd500

DRVPOWERSTATE_SUBCODE: 3

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: System

DPC_STACK_BASE: FFFFF800051F2FB0

STACK_TEXT:
fffffb00`52450bf0 fffff800`7281e9a8 : 00000000`00000047 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSwapContext+0x76
fffffb00`52450d30 fffff800`72889bc3 : 00000000`00000000 00000000`00000000 fffffb00`52450eb8 00000000`00000000 : nt!KiSwapThread+0x928
fffffb00`52450dc0 fffff800`7288a884 : ffffab00`0688a180 ffff938d`863fd500 ffff938d`00000000 00000000`00000000 : nt!KiCommitThreadWait+0x483
fffffb00`52450e50 fffff800`04b55d34 : ffff938d`929c1a48 00000000`00000000 fffff800`07c12300 00000000`00000000 : nt!KeWaitForSingleObject+0x7a4
(Inline Function) --------`-------- : --------`-------- --------`-------- --------`-------- --------`-------- : Wdf01000!MxEvent::WaitFor+0x2c [minkernel\wdf\framework\shared\inc\primitives\km\MxEventKm.h @ 122]
(Inline Function) --------`-------- : --------`-------- --------`-------- --------`-------- --------`-------- : Wdf01000!FxWaitLockInternal::AcquireLock+0x49 [minkernel\wdf\framework\shared\inc\private\common\FxWaitLock.hpp @ 266]
fffffb00`52450f30 fffff800`07bce683 : ffff938d`877102f0 ffff938d`929c19e0 00000000`00004000 00000000`00000000 : Wdf01000!imp_WdfWaitLockAcquire+0xb4 [minkernel\wdf\framework\shared\support\fxwaitlockapi.cpp @ 148]
fffffb00`52450fb0 ffff938d`877102f0 : ffff938d`929c19e0 00000000`00004000 00000000`00000000 00000000`00000004 : RtkBtfilter+0x3e683
fffffb00`52450fb8 ffff938d`929c19e0 : 00000000`00004000 00000000`00000000 00000000`00000004 fffff800`07bea73c : 0xffff938d`877102f0
fffffb00`52450fc0 00000000`00004000 : 00000000`00000000 00000000`00000004 fffff800`07bea73c 00006c72`788efff8 : 0xffff938d`929c19e0
fffffb00`52450fc8 00000000`00000000 : 00000000`00000004 fffff800`07bea73c 00006c72`788efff8 00000000`00000004 : 0x4000

SYMBOL_NAME: RtkBtfilter+3e683

MODULE_NAME: RtkBtfilter

IMAGE_NAME: RtkBtfilter.sys

STACK_COMMAND: .process /r /p 0xffff938d634bf040; .thread 0xffff938d863fd500 ; kb

BUCKET_ID_FUNC_OFFSET: 3e683

FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_RtkBtfilter!unknown_function

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {a7cada03-743b-cb17-2a09-c8b6725f3d81}

Followup: MachineOwner
---------

0: kd> !devstack ffff938d6db67de0
 !DevObj !DrvObj !DevExt ObjectName
 ffff938d87fb1de0 \Driver\BTHUSB ffff938d8765ed80 InfoMask field not found for _OBJECT_HEADER at ffff938d87fb1db0

 ffff938d846bdde0 \Driver\RtkBtFilterffff938d877102f0 InfoMask field not found for _OBJECT_HEADER at ffff938d846bddb0

> ffff938d6db67de0 \Driver\USBHUB3 ffff938d68f66310 Cannot read info offset from nt!ObpInfoMaskToOffset

!DevNode ffff938d84367c40 :
 DeviceInst is "USB\VID_0BDA&PID_8771\00E04C239987"
 ServiceName is "BTHUSB"

Bluetooth sürücüsünü günceller misiniz? Realtek olması lazım.
Ayrıca BIOS güncelleyin.
 
Hocam DRIVER_POWER_STATE_FAILURE hatası vardı. İnceleyince Bluetooth sürücüsü kaynaklı olduğunu gördüm.

Kod:
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an IRP for too long a time.
Arg2: ffff938d6db67de0, Physical Device Object of the stack.
Arg3: fffff800051eb690, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack.
Arg4: ffff938d8d916050, The blocked IRP.

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for RtkBtfilter.sys
Implicit thread is now ffff938d`863fd500

KEY_VALUES_STRING: 1

 Key : Analysis.CPU.mSec
 Value: 2468.

 Key : Analysis.Elapsed.mSec
 Value: 7996.

 Key : Analysis.IO.Other.Mb
 Value: 0

 Key : Analysis.IO.Read.Mb
 Value: 1

 Key : Analysis.IO.Write.Mb
 Value: 0

 Key : Analysis.Init.CPU.mSec
 Value: 562.

 Key : Analysis.Init.Elapsed.mSec
 Value: 4659.

 Key : Analysis.Memory.CommitPeak.Mb
 Value: 120.

 Key : Analysis.Version.DbgEng
 Value: 10.0.27829.1001

 Key : Analysis.Version.Description
 Value: 10.2503.24.01 amd64fre.

 Key : Analysis.Version.Ext
 Value: 1.2503.24.1

 Key : Bugcheck.Code.LegacyAPI
 Value: 0x9f.

 Key : Bugcheck.Code.TargetModel
 Value: 0x9f.

 Key : Dump.Attributes.AsUlong
 Value: 0x21808.

 Key : Dump.Attributes.DiagDataWrittenToHeader
 Value: 1

 Key : Dump.Attributes.ErrorCode
 Value: 0x0.

 Key : Dump.Attributes.KernelGeneratedTriageDump
 Value: 1

 Key : Dump.Attributes.LastLine
 Value: Dump completed successfully.

 Key : Dump.Attributes.ProgressPercentage
 Value: 0

 Key : Failure.Bucket
 Value: 0x9F_3_POWER_DOWN_RtkBtfilter!unknown_function

 Key : Failure.Hash
 Value: {a7cada03-743b-cb17-2a09-c8b6725f3d81}

 Key : Hypervisor.Enlightenments.ValueHex
 Value: 0x7497cf94.

 Key : Hypervisor.Flags.AnyHypervisorPresent
 Value: 1

 Key : Hypervisor.Flags.ApicEnlightened
 Value: 1

 Key : Hypervisor.Flags.ApicVirtualizationAvailable
 Value: 0

 Key : Hypervisor.Flags.AsyncMemoryHint
 Value: 0

 Key : Hypervisor.Flags.CoreSchedulerRequested
 Value: 0

 Key : Hypervisor.Flags.CpuManager
 Value: 1

 Key : Hypervisor.Flags.DeprecateAutoEoi
 Value: 0

 Key : Hypervisor.Flags.DynamicCpuDisabled
 Value: 1

 Key : Hypervisor.Flags.Epf
 Value: 0

 Key : Hypervisor.Flags.ExtendedProcessorMasks
 Value: 1

 Key : Hypervisor.Flags.HardwareMbecAvailable
 Value: 1

 Key : Hypervisor.Flags.MaxBankNumber
 Value: 0

 Key : Hypervisor.Flags.MemoryZeroingControl
 Value: 0

 Key : Hypervisor.Flags.NoExtendedRangeFlush
 Value: 0

 Key : Hypervisor.Flags.NoNonArchCoreSharing
 Value: 1

 Key : Hypervisor.Flags.Phase0InitDone
 Value: 1

 Key : Hypervisor.Flags.PowerSchedulerQos
 Value: 0

 Key : Hypervisor.Flags.RootScheduler
 Value: 0

 Key : Hypervisor.Flags.SynicAvailable
 Value: 1

 Key : Hypervisor.Flags.UseQpcBias
 Value: 0

 Key : Hypervisor.Flags.Value
 Value: 38408431.

 Key : Hypervisor.Flags.ValueHex
 Value: 0x24a10ef.

 Key : Hypervisor.Flags.VpAssistPage
 Value: 1

 Key : Hypervisor.Flags.VsmAvailable
 Value: 1

 Key : Hypervisor.RootFlags.AccessStats
 Value: 1

 Key : Hypervisor.RootFlags.CrashdumpEnlightened
 Value: 1

 Key : Hypervisor.RootFlags.CreateVirtualProcessor
 Value: 1

 Key : Hypervisor.RootFlags.DisableHyperthreading
 Value: 0

 Key : Hypervisor.RootFlags.HostTimelineSync
 Value: 1

 Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled
 Value: 0

 Key : Hypervisor.RootFlags.IsHyperV
 Value: 1

 Key : Hypervisor.RootFlags.LivedumpEnlightened
 Value: 1

 Key : Hypervisor.RootFlags.MapDeviceInterrupt
 Value: 1

 Key : Hypervisor.RootFlags.MceEnlightened
 Value: 1

 Key : Hypervisor.RootFlags.Nested
 Value: 0

 Key : Hypervisor.RootFlags.StartLogicalProcessor
 Value: 1

 Key : Hypervisor.RootFlags.Value
 Value: 1015.

 Key : Hypervisor.RootFlags.ValueHex
 Value: 0x3f7.

 Key : Stack.Pointer
 Value: NMI.

BUGCHECK_CODE: 9f.

BUGCHECK_P1: 3

BUGCHECK_P2: ffff938d6db67de0.

BUGCHECK_P3: fffff800051eb690.

BUGCHECK_P4: ffff938d8d916050.

FILE_IN_CAB: 050225-14984-01.dmp

TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b.

DUMP_FILE_ATTRIBUTES: 0x21808.
 Kernel Generated Triage Dump.

FAULTING_THREAD: ffff938d863fd500.

DRVPOWERSTATE_SUBCODE: 3

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: System.

DPC_STACK_BASE: FFFFF800051F2FB0.

STACK_TEXT:
fffffb00`52450bf0 fffff800`7281e9a8 : 00000000`00000047 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSwapContext+0x76
fffffb00`52450d30 fffff800`72889bc3 : 00000000`00000000 00000000`00000000 fffffb00`52450eb8 00000000`00000000 : nt!KiSwapThread+0x928
fffffb00`52450dc0 fffff800`7288a884 : ffffab00`0688a180 ffff938d`863fd500 ffff938d`00000000 00000000`00000000 : nt!KiCommitThreadWait+0x483
fffffb00`52450e50 fffff800`04b55d34 : ffff938d`929c1a48 00000000`00000000 fffff800`07c12300 00000000`00000000 : nt!KeWaitForSingleObject+0x7a4
(Inline Function) --------`-------- : --------`-------- --------`-------- --------`-------- --------`-------- : Wdf01000!MxEvent::WaitFor+0x2c [minkernel\wdf\framework\shared\inc\primitives\km\MxEventKm.h @ 122]
(Inline Function) --------`-------- : --------`-------- --------`-------- --------`-------- --------`-------- : Wdf01000!FxWaitLockInternal::AcquireLock+0x49 [minkernel\wdf\framework\shared\inc\private\common\FxWaitLock.hpp @ 266]
fffffb00`52450f30 fffff800`07bce683 : ffff938d`877102f0 ffff938d`929c19e0 00000000`00004000 00000000`00000000 : Wdf01000!imp_WdfWaitLockAcquire+0xb4 [minkernel\wdf\framework\shared\support\fxwaitlockapi.cpp @ 148]
fffffb00`52450fb0 ffff938d`877102f0 : ffff938d`929c19e0 00000000`00004000 00000000`00000000 00000000`00000004 : RtkBtfilter+0x3e683
fffffb00`52450fb8 ffff938d`929c19e0 : 00000000`00004000 00000000`00000000 00000000`00000004 fffff800`07bea73c : 0xffff938d`877102f0
fffffb00`52450fc0 00000000`00004000 : 00000000`00000000 00000000`00000004 fffff800`07bea73c 00006c72`788efff8 : 0xffff938d`929c19e0
fffffb00`52450fc8 00000000`00000000 : 00000000`00000004 fffff800`07bea73c 00006c72`788efff8 00000000`00000004 : 0x4000.

SYMBOL_NAME: RtkBtfilter+3e683

MODULE_NAME: RtkBtfilter.

IMAGE_NAME: RtkBtfilter.sys

STACK_COMMAND: .process /r /p 0xffff938d634bf040; .thread 0xffff938d863fd500 ; kb.

BUCKET_ID_FUNC_OFFSET: 3e683.

FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_RtkBtfilter!unknown_function

OSPLATFORM_TYPE: x64.

OSNAME: Windows 10.

FAILURE_ID_HASH: {a7cada03-743b-cb17-2a09-c8b6725f3d81}

Followup: MachineOwner.
---------

0: kd> !devstack ffff938d6db67de0.
 !DevObj !DrvObj !DevExt ObjectName.
 ffff938d87fb1de0 \Driver\BTHUSB ffff938d8765ed80 InfoMask field not found for _OBJECT_HEADER at ffff938d87fb1db0.

 ffff938d846bdde0 \Driver\RtkBtFilterffff938d877102f0 InfoMask field not found for _OBJECT_HEADER at ffff938d846bddb0.

> ffff938d6db67de0 \Driver\USBHUB3 ffff938d68f66310 Cannot read info offset from nt!ObpInfoMaskToOffset

!DevNode ffff938d84367c40 :
 DeviceInst is "USB\VID_0BDA&PID_8771\00E04C239987"
 ServiceName is "BTHUSB"

Bluetooth sürücüsünü günceller misiniz? Realtek olması lazım.
Ayrıca BIOS güncelleyin.

Tamamdır hocam teşekkür ederim.
 

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