Lenovo Ideapad 330-15ICH Mavi ekran sorunu

Autistic Boy

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17 Ocak 2014
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Merhaba. Bi' arkadaşımda Lenovo Ideapad 330-15ICH dizüstü bilgisayar mevcut. Ancak ürün daha sıfır ve kullanalı 1 yıl bile olmadı. Son zamanlarda sık sık mavi ekran hatası almaya başladı.

İşlemci: Intel Core i7 8750H

Ekran kartı: NVIDIA GTX 1050

RAM: 16 GB (DDR4)

Depolama: 128 GB (SSD) + 1 TB (HDD)

İşletim sistemi orijinal lisanslı ve Windows 10 (64-Bit).

Alınan mavi ekran hatası: "DRIVER_POWER_STATE_FAILURE"

Çoğu kez bilgisayarı açıp kapamayı denemiş ama düzgün başlatamamış.

Bu hatayı alırken nadiren bilgisayar açılıyor yani Windows 10'a girebiliyor ama bu sefer klavye çalışmıyor. Klavyeden kaynaklı da değil sorun. Klavye sürücüsünü kaldırıp, tekrar kurunca da düzelmiyor. Ayrıca nadiren Windows açılabildiği gibi, laptop kendisini 5 dakika içinde beklenmedik bir şekilde, aniden kapatıp, kendi kendini yeniden başlatıyor. O yüzden Windows'a girip sürücülerle uğraşmakta imkansız.

Ürünün linki: https://www.hepsiburada.com/lenovo-...nabilir-bilgisayar-81fk00k1tx-pm-HB00000K4A4Q

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Windows sürümü eski. 2004 sürümüne temiz kurulum ile geçin. Bu sisteme kulaklık gibi harici bir aygıt bağlı mı? Ses sürücüsünü güncelleyin. BIOS gündel değil, BIOS güncelleyin. Chipset ve GPU güncelleyin.
Kod:
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffa70c27581060, Physical Device Object of the stack
Arg3: fffffb0b2ca8f7d0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffa70c2b153060, The blocked IRP

Debugging Details:
------------------

Implicit thread is now ffffa70c`2449d040
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** WARNING: Unable to verify timestamp for win32k.sys

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  17763.1.amd64fre.rs5_release.180914-1434

SYSTEM_MANUFACTURER:  LENOVO

SYSTEM_PRODUCT_NAME:  81FK

SYSTEM_SKU:  LENOVO_MT_81FK_BU_idea_FM_ideapad 330-15ICH

SYSTEM_VERSION:  Lenovo ideapad 330-15ICH

BIOS_VENDOR:  LENOVO

BIOS_VERSION:  7ZCN29WW

BIOS_DATE:  10/24/2018

BASEBOARD_MANUFACTURER:  LENOVO

BASEBOARD_PRODUCT:  LNVNB161216

BASEBOARD_VERSION:  SDK0R33126 WIN

DUMP_TYPE:  2

BUGCHECK_P1: 3

BUGCHECK_P2: ffffa70c27581060

BUGCHECK_P3: fffffb0b2ca8f7d0

BUGCHECK_P4: ffffa70c2b153060

DRVPOWERSTATE_SUBCODE:  3

FAULTING_THREAD:  ffffa70c2449d040

CPU_COUNT: c

CPU_MHZ: 8a0

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 9e

CPU_STEPPING: a

CPU_MICROCODE: 6,9e,a,0 (F,M,S,R)  SIG: 96'00000000 (cache) 96'00000000 (init)

BLACKBOXACPI: 1 (!blackboxacpi)


BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXPNP: 1 (!blackboxpnp)


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

ANALYSIS_SESSION_HOST:  DESKTOP-GULEPCP

ANALYSIS_SESSION_TIME:  05-27-2020 07:14:26.0357

ANALYSIS_VERSION: 10.0.18362.1 amd64fre

LAST_CONTROL_TRANSFER:  from fffff80508f758e7 to fffff80509070676

STACK_TEXT:  
fffffb0b`2ca173f0 fffff805`08f758e7 : ffffa70c`2449d040 00000000`00000000 ffffd481`4efab300 00000000`00000001 : nt!KiSwapContext+0x76
fffffb0b`2ca17530 fffff805`08f75459 : ffffa70c`2b153060 00000000`00000000 00000000`00000000 ffffa70c`2757fc80 : nt!KiSwapThread+0x297
fffffb0b`2ca175f0 fffff805`08f741e0 : 00000001`00000000 00000000`00000000 ffffa70c`00000000 fffffb0b`2ca17701 : nt!KiCommitThreadWait+0x549
fffffb0b`2ca17690 fffff805`1e20cc24 : fffffb0b`2ca17790 00000000`00000000 ffffa70c`2b2cb100 00000000`00000000 : nt!KeWaitForSingleObject+0x520
fffffb0b`2ca17760 fffff805`1e20c2a0 : fffffb0b`2ca17700 00000000`00000008 ffffa70c`2b153060 ffffa70c`2b153000 : dxgkrnl!DpiFdoHandleDevicePower+0xe4
fffffb0b`2ca177f0 fffff805`1e20dad1 : ffffa70c`2b153060 ffffa70c`2b2cb180 ffffa70c`2b2cb030 fffff805`213a44b2 : dxgkrnl!DpiFdoDispatchPower+0x20
fffffb0b`2ca17820 fffff805`21379d17 : 00000000`00000001 ffffa70c`3152e000 00000000`00000001 ffffa70c`2b153060 : dxgkrnl!DpiDispatchPower+0xe1
fffffb0b`2ca17940 00000000`00000001 : ffffa70c`3152e000 00000000`00000001 ffffa70c`2b153060 fffffb0b`2ca17a48 : nvlddmkm+0xd9d17
fffffb0b`2ca17948 ffffa70c`3152e000 : 00000000`00000001 ffffa70c`2b153060 fffffb0b`2ca17a48 00000000`00000004 : 0x1
fffffb0b`2ca17950 00000000`00000001 : ffffa70c`2b153060 fffffb0b`2ca17a48 00000000`00000004 00000000`00000000 : 0xffffa70c`3152e000
fffffb0b`2ca17958 ffffa70c`2b153060 : fffffb0b`2ca17a48 00000000`00000004 00000000`00000000 ffffa70c`2449d101 : 0x1
fffffb0b`2ca17960 fffffb0b`2ca17a48 : 00000000`00000004 00000000`00000000 ffffa70c`2449d101 ffffa70c`2b492000 : 0xffffa70c`2b153060
fffffb0b`2ca17968 00000000`00000004 : 00000000`00000000 ffffa70c`2449d101 ffffa70c`2b492000 fffff805`08f741e0 : 0xfffffb0b`2ca17a48
fffffb0b`2ca17970 00000000`00000000 : ffffa70c`2449d101 ffffa70c`2b492000 fffff805`08f741e0 ffffa70c`3201e000 : 0x4


STACK_COMMAND:  .thread 0xffffa70c2449d040 ; kb

THREAD_SHA1_HASH_MOD_FUNC:  f4e16074d73fc246f362417b4492425a06a85466

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  e7bc0a662230f378ad417ac6bc58eb3d97c290ed

THREAD_SHA1_HASH_MOD:  decee8a647443db199bd66ee6f306d4fd815c914

FOLLOWUP_IP: 
dxgkrnl!DpiFdoHandleDevicePower+e4
fffff805`1e20cc24 4863f0          movsxd  rsi,eax

FAULT_INSTR_CODE:  85f06348

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  dxgkrnl!DpiFdoHandleDevicePower+e4

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgkrnl

IMAGE_NAME:  dxgkrnl.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  0

IMAGE_VERSION:  10.0.17763.1217

BUCKET_ID_FUNC_OFFSET:  e4

FAILURE_BUCKET_ID:  0x9F_3_dxgkrnl!DpiFdoHandleDevicePower

BUCKET_ID:  0x9F_3_dxgkrnl!DpiFdoHandleDevicePower

PRIMARY_PROBLEM_CLASS:  0x9F_3_dxgkrnl!DpiFdoHandleDevicePower

TARGET_TIME:  2020-05-25T14:26:21.000Z

OSBUILD:  17763

OSSERVICEPACK:  1217

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  784

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS Personal

OS_LOCALE:  

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  180914-1434

BUILDLAB_STR:  rs5_release

BUILDOSVER_STR:  10.0.17763.1.amd64fre.rs5_release.180914-1434

ANALYSIS_SESSION_ELAPSED_TIME:  c331

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x9f_3_dxgkrnl!dpifdohandledevicepower

FAILURE_ID_HASH:  {8058ca7c-9d12-86b8-15a2-3340127a0162}
 
Windows sürümü eski. 2004 sürümüne temiz kurulum ile geçin. Bu sisteme kulaklık gibi harici bir aygıt bağlı mı? Ses sürücüsünü güncelleyin. BIOS gündel değil, BIOS güncelleyin. Chipset ve GPU güncelleyin.
Kod:
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffa70c27581060, Physical Device Object of the stack
Arg3: fffffb0b2ca8f7d0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffa70c2b153060, The blocked IRP

Debugging Details:
------------------

Implicit thread is now ffffa70c`2449d040
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** WARNING: Unable to verify timestamp for win32k.sys

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  17763.1.amd64fre.rs5_release.180914-1434

SYSTEM_MANUFACTURER:  LENOVO

SYSTEM_PRODUCT_NAME:  81FK

SYSTEM_SKU:  LENOVO_MT_81FK_BU_idea_FM_ideapad 330-15ICH

SYSTEM_VERSION:  Lenovo ideapad 330-15ICH

BIOS_VENDOR:  LENOVO

BIOS_VERSION:  7ZCN29WW

BIOS_DATE:  10/24/2018

BASEBOARD_MANUFACTURER:  LENOVO

BASEBOARD_PRODUCT:  LNVNB161216

BASEBOARD_VERSION:  SDK0R33126 WIN

DUMP_TYPE:  2

BUGCHECK_P1: 3

BUGCHECK_P2: ffffa70c27581060

BUGCHECK_P3: fffffb0b2ca8f7d0

BUGCHECK_P4: ffffa70c2b153060

DRVPOWERSTATE_SUBCODE:  3

FAULTING_THREAD:  ffffa70c2449d040

CPU_COUNT: c

CPU_MHZ: 8a0

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 9e

CPU_STEPPING: a

CPU_MICROCODE: 6,9e,a,0 (F,M,S,R)  SIG: 96'00000000 (cache) 96'00000000 (init)

BLACKBOXACPI: 1 (!blackboxacpi)


BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXPNP: 1 (!blackboxpnp)


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

ANALYSIS_SESSION_HOST:  DESKTOP-GULEPCP

ANALYSIS_SESSION_TIME:  05-27-2020 07:14:26.0357

ANALYSIS_VERSION: 10.0.18362.1 amd64fre

LAST_CONTROL_TRANSFER:  from fffff80508f758e7 to fffff80509070676

STACK_TEXT:
fffffb0b`2ca173f0 fffff805`08f758e7 : ffffa70c`2449d040 00000000`00000000 ffffd481`4efab300 00000000`00000001 : nt!KiSwapContext+0x76
fffffb0b`2ca17530 fffff805`08f75459 : ffffa70c`2b153060 00000000`00000000 00000000`00000000 ffffa70c`2757fc80 : nt!KiSwapThread+0x297
fffffb0b`2ca175f0 fffff805`08f741e0 : 00000001`00000000 00000000`00000000 ffffa70c`00000000 fffffb0b`2ca17701 : nt!KiCommitThreadWait+0x549
fffffb0b`2ca17690 fffff805`1e20cc24 : fffffb0b`2ca17790 00000000`00000000 ffffa70c`2b2cb100 00000000`00000000 : nt!KeWaitForSingleObject+0x520
fffffb0b`2ca17760 fffff805`1e20c2a0 : fffffb0b`2ca17700 00000000`00000008 ffffa70c`2b153060 ffffa70c`2b153000 : dxgkrnl!DpiFdoHandleDevicePower+0xe4
fffffb0b`2ca177f0 fffff805`1e20dad1 : ffffa70c`2b153060 ffffa70c`2b2cb180 ffffa70c`2b2cb030 fffff805`213a44b2 : dxgkrnl!DpiFdoDispatchPower+0x20
fffffb0b`2ca17820 fffff805`21379d17 : 00000000`00000001 ffffa70c`3152e000 00000000`00000001 ffffa70c`2b153060 : dxgkrnl!DpiDispatchPower+0xe1
fffffb0b`2ca17940 00000000`00000001 : ffffa70c`3152e000 00000000`00000001 ffffa70c`2b153060 fffffb0b`2ca17a48 : nvlddmkm+0xd9d17
fffffb0b`2ca17948 ffffa70c`3152e000 : 00000000`00000001 ffffa70c`2b153060 fffffb0b`2ca17a48 00000000`00000004 : 0x1
fffffb0b`2ca17950 00000000`00000001 : ffffa70c`2b153060 fffffb0b`2ca17a48 00000000`00000004 00000000`00000000 : 0xffffa70c`3152e000
fffffb0b`2ca17958 ffffa70c`2b153060 : fffffb0b`2ca17a48 00000000`00000004 00000000`00000000 ffffa70c`2449d101 : 0x1
fffffb0b`2ca17960 fffffb0b`2ca17a48 : 00000000`00000004 00000000`00000000 ffffa70c`2449d101 ffffa70c`2b492000 : 0xffffa70c`2b153060
fffffb0b`2ca17968 00000000`00000004 : 00000000`00000000 ffffa70c`2449d101 ffffa70c`2b492000 fffff805`08f741e0 : 0xfffffb0b`2ca17a48
fffffb0b`2ca17970 00000000`00000000 : ffffa70c`2449d101 ffffa70c`2b492000 fffff805`08f741e0 ffffa70c`3201e000 : 0x4


STACK_COMMAND:  .thread 0xffffa70c2449d040 ; kb

THREAD_SHA1_HASH_MOD_FUNC:  f4e16074d73fc246f362417b4492425a06a85466

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  e7bc0a662230f378ad417ac6bc58eb3d97c290ed

THREAD_SHA1_HASH_MOD:  decee8a647443db199bd66ee6f306d4fd815c914

FOLLOWUP_IP:
dxgkrnl!DpiFdoHandleDevicePower+e4
fffff805`1e20cc24 4863f0          movsxd  rsi,eax

FAULT_INSTR_CODE:  85f06348

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  dxgkrnl!DpiFdoHandleDevicePower+e4

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgkrnl

IMAGE_NAME:  dxgkrnl.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  0

IMAGE_VERSION:  10.0.17763.1217

BUCKET_ID_FUNC_OFFSET:  e4

FAILURE_BUCKET_ID:  0x9F_3_dxgkrnl!DpiFdoHandleDevicePower

BUCKET_ID:  0x9F_3_dxgkrnl!DpiFdoHandleDevicePower

PRIMARY_PROBLEM_CLASS:  0x9F_3_dxgkrnl!DpiFdoHandleDevicePower

TARGET_TIME:  2020-05-25T14:26:21.000Z

OSBUILD:  17763

OSSERVICEPACK:  1217

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  784

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS Personal

OS_LOCALE:

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  180914-1434

BUILDLAB_STR:  rs5_release

BUILDOSVER_STR:  10.0.17763.1.amd64fre.rs5_release.180914-1434

ANALYSIS_SESSION_ELAPSED_TIME:  c331

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x9f_3_dxgkrnl!dpifdohandledevicepower

FAILURE_ID_HASH:  {8058ca7c-9d12-86b8-15a2-3340127a0162}
Bilgisayarı kullanan şahısın pek bilgisi yok. Uzaktan yardımcı olmaya çalışırım ama işim bayağı zor gibi?
Sisteme kulakiçi ucuz bir kulaklık bağlı. Laptopta tek jack var. Combo jack. Yani hem mikrofon girişi hem kulaklık çıkışı.
 
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