thank you for reaching out to Player Support!
It looks like your account got compromised and someone gained Access to it. After the investigation, we decided this ban is not your fault so ı lifted it. Also, ı sent you a password reset email so please check that before trying to log in.
Changing your email's password may be a great idea too!
In order to prevent situations like these from occurring in the future, here are some tips on how to keep your account secure:
- Make sure you choose strong and unique passwords, for your Riot and email accounts, and do not share them with anyone.
- Always have an email address verified on your account.
- If applicable, enable the 2 factor authentication for your email address. This, and the previous point, will ensure that anyone who wants Access to the account will have an almost impossible mission.
- Scan your Computer from time to time to make sure that you don't have any unauthorized programs that might interfere with the Security of your accounts. Personally, ı use a small, Free to use program, called Malwarebytes, which can be downloaded from here:
Malwarebytes Cybersecurity for Home and Business | Anti-Malware & Antivirus.
- Even though you don't play for a while, ı recommend checking your account from time to time, even on Third party sites, to check for activity. If you ever notice anything suspicious, contact us right away.
Let me know if you have any questions. ^^