Mavi ekran hatası

İşletim sistemi
Windows 10

shyzeq

Hectopat
Katılım
2 Eylül 2019
Mesajlar
566
Çözümler
3
Birkaç gündür sık sık farklı kodlarda mavi ekran almaya başladım ve en sonuncusu da bugün oldu. En son aldığım mavi ekranın minidump kodları
Kod:
Microsoft (R) Windows Debugger Version 10.0.20153.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.

Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19041 MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Kernel base = 0xfffff802`34200000 PsLoadedModuleList = 0xfffff802`34e2a3b0
Debug session time: Mon Nov 16 20:24:16.030 2020 (UTC + 3:00)
System Uptime: 0 days 7:26:17.679
Loading Kernel Symbols
...............................................................
............Page 357250 not present in the dump file. Type ".hh dbgerr004" for details
....................................................
Page 3ca78c not present in the dump file. Type ".hh dbgerr004" for details
.Page 3c7625 not present in the dump file. Type ".hh dbgerr004" for details
.Page 3c7afa not present in the dump file. Type ".hh dbgerr004" for details
.....................................................
Loading User Symbols
PEB is paged out (Peb.Ldr = 00000082`77929018).  Type ".hh dbgerr001" for details
Loading unloaded module list
......................
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff802`345f5210 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:fffffb8c`5ff864f0=000000000000003b
5: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff802344c6e09, Address of the instruction which caused the bugcheck
Arg3: fffffb8c5ff86df0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------

Page 3ca78c not present in the dump file. Type ".hh dbgerr004" for details

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 3906

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on DESKTOP-O3OL2QL

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.mSec
    Value: 12189

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 78

    Key  : Analysis.System
    Value: CreateObject

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

BUGCHECK_CODE:  3b

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff802344c6e09

BUGCHECK_P3: fffffb8c5ff86df0

BUGCHECK_P4: 0

CONTEXT:  fffffb8c5ff86df0 -- (.cxr 0xfffffb8c5ff86df0)
rax=00000000000000e5 rbx=ffffae8fcf994030 rcx=fffff80234200000
rdx=0000000000000000 rsi=0000000000000070 rdi=000000003c98bafa
rip=fffff802344c6e09 rsp=fffffb8c5ff877f0 rbp=0000000000000000
r8=0000000000000000  r9=0000000000000070 r10=0000000000000000
r11=ffffb47858000000 r12=000000003c98bafa r13=0000000000000005
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr ac po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00050256
nt!PspReturnQuota+0x49:
fffff802`344c6e09 488b1f          mov     rbx,qword ptr [rdi] ds:002b:00000000`3c98bafa=????????????????
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

PROCESS_NAME:  audiodg.exe

STACK_TEXT:
fffffb8c`5ff877f0 fffff802`348c008b     : 00000000`000007bc ffffae8f`cf994030 ffffae8f`c1ac2a60 00000000`3c98bafa : nt!PspReturnQuota+0x49
fffffb8c`5ff87850 fffff802`348bff08     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!ObpFreeObject+0x12b
fffffb8c`5ff878b0 fffff802`344db967     : 00000000`00000000 00000000`00000000 fffffb8c`5ff87a39 ffffae8f`cf994060 : nt!ObpRemoveObjectRoutine+0x88
fffffb8c`5ff87910 fffff802`348ed70e     : ffffae8f`c1ac2a60 00000000`00000001 ffffffff`ffffffff ffff850d`5d9d9df0 : nt!ObfDereferenceObjectWithTag+0xc7
fffffb8c`5ff87950 fffff802`348f138c     : 00000000`0000077c fffffb8c`5ff87b80 ffffae8f`d39ba080 ffffae8f`d3055680 : nt!ObCloseHandleTableEntry+0x29e
fffffb8c`5ff87a90 fffff802`34606bb8     : ffffae8f`d39ba000 00000187`531a0000 fffffb8c`5ff87b80 ffffae8f`00000000 : nt!NtClose+0xec
fffffb8c`5ff87b00 00007ff9`d6bcbf84     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
00000082`77afd568 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff9`d6bcbf84


SYMBOL_NAME:  nt!PspReturnQuota+49

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

STACK_COMMAND:  .cxr 0xfffffb8c5ff86df0 ; kb

BUCKET_ID_FUNC_OFFSET:  49

FAILURE_BUCKET_ID:  0x3B_c0000005_nt!PspReturnQuota

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {4f7a12a3-e780-e96e-652a-4cb63b354224}

Followup:     MachineOwner
---------

5: kd> lmvm nt
Browse full module list
start             end                 module name
fffff802`34200000 fffff802`35246000   nt         (pdb symbols)          C:\ProgramData\Dbg\sym\ntkrnlmp.pdb\15B12C74F0E177581B6B27DD4C5022C21\ntkrnlmp.pdb
    Loaded symbol image file: ntkrnlmp.exe
    Mapped memory image file: C:\ProgramData\Dbg\sym\ntoskrnl.exe\64EBCC571046000\ntoskrnl.exe
    Image path: ntkrnlmp.exe
    Image name: ntkrnlmp.exe
    Browse all global symbols  functions  data
    Image was built with /Brepro flag.
    Timestamp:        64EBCC57 (This is a reproducible build file hash, not a timestamp)
    CheckSum:         00A5A624
    ImageSize:        01046000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Information from resource tables:
 
Son düzenleyen: Moderatör:
 
Kod:
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff802344c6e09, Address of the instruction which caused the bugcheck
Arg3: fffffb8c5ff86df0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------

*** WARNING: Unable to verify checksum for win32k.sys

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 5140

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on DESKTOP-62N06FT

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.mSec
    Value: 14482

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 83

    Key  : Analysis.System
    Value: CreateObject

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

BUGCHECK_CODE:  3b

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff802344c6e09

BUGCHECK_P3: fffffb8c5ff86df0

BUGCHECK_P4: 0

CONTEXT:  fffffb8c5ff86df0 -- (.cxr 0xfffffb8c5ff86df0)
rax=00000000000000e5 rbx=ffffae8fcf994030 rcx=fffff80234200000
rdx=0000000000000000 rsi=0000000000000070 rdi=000000003c98bafa
rip=fffff802344c6e09 rsp=fffffb8c5ff877f0 rbp=0000000000000000
r8=0000000000000000  r9=0000000000000070 r10=0000000000000000
r11=ffffb47858000000 r12=000000003c98bafa r13=0000000000000005
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr ac po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00050256
nt!PspReturnQuota+0x49:
fffff802`344c6e09 488b1f          mov     rbx,qword ptr [rdi] ds:002b:00000000`3c98bafa=????????????????
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  audiodg.exe

STACK_TEXT:
fffffb8c`5ff877f0 fffff802`348c008b     : 00000000`000007bc ffffae8f`cf994030 ffffae8f`c1ac2a60 00000000`3c98bafa : nt!PspReturnQuota+0x49
fffffb8c`5ff87850 fffff802`348bff08     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!ObpFreeObject+0x12b
fffffb8c`5ff878b0 fffff802`344db967     : 00000000`00000000 00000000`00000000 fffffb8c`5ff87a39 ffffae8f`cf994060 : nt!ObpRemoveObjectRoutine+0x88
fffffb8c`5ff87910 fffff802`348ed70e     : ffffae8f`c1ac2a60 00000000`00000001 ffffffff`ffffffff ffff850d`5d9d9df0 : nt!ObfDereferenceObjectWithTag+0xc7
fffffb8c`5ff87950 fffff802`348f138c     : 00000000`0000077c fffffb8c`5ff87b80 ffffae8f`d39ba080 ffffae8f`d3055680 : nt!ObCloseHandleTableEntry+0x29e
fffffb8c`5ff87a90 fffff802`34606bb8     : ffffae8f`d39ba000 00000187`531a0000 fffffb8c`5ff87b80 ffffae8f`00000000 : nt!NtClose+0xec
fffffb8c`5ff87b00 00007ff9`d6bcbf84     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
00000082`77afd568 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff9`d6bcbf84


SYMBOL_NAME:  nt!PspReturnQuota+49

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.19041.630

STACK_COMMAND:  .cxr 0xfffffb8c5ff86df0 ; kb

BUCKET_ID_FUNC_OFFSET:  49

FAILURE_BUCKET_ID:  0x3B_c0000005_nt!PspReturnQuota

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {4f7a12a3-e780-e96e-652a-4cb63b354224}

Followup:     MachineOwner
---------
 
Kod:
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff802344c6e09, Address of the instruction which caused the bugcheck
Arg3: fffffb8c5ff86df0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------

*** WARNING: Unable to verify checksum for win32k.sys

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 5140

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on DESKTOP-62N06FT

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.mSec
    Value: 14482

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 83

    Key  : Analysis.System
    Value: CreateObject

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

BUGCHECK_CODE:  3b

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff802344c6e09

BUGCHECK_P3: fffffb8c5ff86df0

BUGCHECK_P4: 0

CONTEXT:  fffffb8c5ff86df0 -- (.cxr 0xfffffb8c5ff86df0)
rax=00000000000000e5 rbx=ffffae8fcf994030 rcx=fffff80234200000
rdx=0000000000000000 rsi=0000000000000070 rdi=000000003c98bafa
rip=fffff802344c6e09 rsp=fffffb8c5ff877f0 rbp=0000000000000000
r8=0000000000000000  r9=0000000000000070 r10=0000000000000000
r11=ffffb47858000000 r12=000000003c98bafa r13=0000000000000005
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr ac po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00050256
nt!PspReturnQuota+0x49:
fffff802`344c6e09 488b1f          mov     rbx,qword ptr [rdi] ds:002b:00000000`3c98bafa=????????????????
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  audiodg.exe

STACK_TEXT:
fffffb8c`5ff877f0 fffff802`348c008b     : 00000000`000007bc ffffae8f`cf994030 ffffae8f`c1ac2a60 00000000`3c98bafa : nt!PspReturnQuota+0x49
fffffb8c`5ff87850 fffff802`348bff08     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!ObpFreeObject+0x12b
fffffb8c`5ff878b0 fffff802`344db967     : 00000000`00000000 00000000`00000000 fffffb8c`5ff87a39 ffffae8f`cf994060 : nt!ObpRemoveObjectRoutine+0x88
fffffb8c`5ff87910 fffff802`348ed70e     : ffffae8f`c1ac2a60 00000000`00000001 ffffffff`ffffffff ffff850d`5d9d9df0 : nt!ObfDereferenceObjectWithTag+0xc7
fffffb8c`5ff87950 fffff802`348f138c     : 00000000`0000077c fffffb8c`5ff87b80 ffffae8f`d39ba080 ffffae8f`d3055680 : nt!ObCloseHandleTableEntry+0x29e
fffffb8c`5ff87a90 fffff802`34606bb8     : ffffae8f`d39ba000 00000187`531a0000 fffffb8c`5ff87b80 ffffae8f`00000000 : nt!NtClose+0xec
fffffb8c`5ff87b00 00007ff9`d6bcbf84     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
00000082`77afd568 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff9`d6bcbf84


SYMBOL_NAME:  nt!PspReturnQuota+49

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.19041.630

STACK_COMMAND:  .cxr 0xfffffb8c5ff86df0 ; kb

BUCKET_ID_FUNC_OFFSET:  49

FAILURE_BUCKET_ID:  0x3B_c0000005_nt!PspReturnQuota

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {4f7a12a3-e780-e96e-652a-4cb63b354224}

Followup:     MachineOwner
---------
MSI Afterburner yüklü değil.
Klavye ve fare harici kulaklıktan başka birşey takılı değil.
Çipset sürücüleri zaten güncel.
Ekran Alıntısı.PNG

HD Tune error scan de ssd ve hdd de bir sıkıntı çıkmadı.
Memtesti tamamlandığında size paylaşacağım.
 
Bir anlık dalgınlığıma gelmiş, rt640x64.sys'yi RTCore64.sys olarak görmüşüm. Kusura bakmayın.

PCIe ağ kartı kullanıyorsanız çıkarın. Kullanmıyorsanız aşağıdaki sürücüyü yükleyin:
Hocam sanırsam size yanlış minidump dosyasını atmışım kusura bakmayın IMAGE NAME kısmında ntkrnlmp.exe yazıyor fakat dediğiniz rt640x64.sys yine oldu dün o hatayı da başka mavi ekran kodlarında gördüm. hatta uyumlu ağ sürücüsü için konu bile açtım fakat hangisini denediysem hiçbiri olumlu sonuç veremedi maalesef. Şuan bilgisayar memtest testinden geçtiği için minidump dosyalarını atamıyorum fakat üstte verdiğim kod satırına bakmadıysanız göz atabilirsiniz.
 
@shyzeq yanlış dosya atmadınız, zaten dosyada dediğiniz yerde ntkrnlmp.exe yazıyor. Ek komutlarla bu dosyayı görüyoruz.

Anakartınız B450M Dragon, işlemciniz R5 3500 mü?
Evet.
@shyzeq yanlış dosya atmadınız, zaten dosyada dediğiniz yerde ntkrnlmp.exe yazıyor. Ek komutlarla bu dosyayı görüyoruz.

Anakartınız B450M Dragon, işlemciniz R5 3500 mü?

Hocam bu arada Memtest testinde bir sorun çıkmadı. Benim anladığım şu ntkrnlmp.exe olarak yazıyor orada fakat ana bağlantısı rt640x64.sys diyorsunuz? Buradaki sorunu çıkartan şey rt640x64.sys oluyor o zaman?
Dediğiniz gibi bu sürücüyü yeniden kurdum. Fakat aygıt yöneticisinde olaylarına baktığımda şöyle bir şey ile karşılaşıyorum.
1605563705668.png

Ve bunu ekran kartı sürücüsünde de fark ettim.
1605563750768.png
 
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