Mavi ekran katası kernel-Power 41

SunSet

Megapat
Katılım
17 Mayıs 2015
Mesajlar
7.843
Çözümler
58
Dizüstü bilgisayarımı kilit ekranına geçirip dişimi fırçalamaya gittim, işim bitince bilgisayarımın yanına gelince bilgisayar kendini yeniden başlatmış.

Minidump

1603655035111.png
 
Son düzenleme:
Kernel Power hatasını bilemeyeceğim fakat minidump dosyanızda sorun AMD bir bileşenden kaynaklı görünüyor. Ekran kartınızın sürücüsünü DDU ile kaldırıp güncellemeyi deneyin.

Şimdi biraz daha araştırdım, işlemcinin güç beslemesiyle alakalı gibi. Kernel Power hatasını da açıklıyor sanırım. @ViooYa'nın da dediği gibi Ryzen Master kaldırmak sorunu çözebilir.
 
Kod:
Microsoft (R) Windows Debugger Version 10.0.20153.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\CsHay\AppData\Local\Temp\Rar$DIa12248.33348\102520-9781-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19041 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Kernel base = 0xfffff804`5a400000 PsLoadedModuleList = 0xfffff804`5b02a310
Debug session time: Sun Oct 25 21:27:30.488 2020 (UTC + 3:00)
System Uptime: 2 days 6:48:20.442
Loading Kernel Symbols
...............................................................
................................................................
................................................................
........
Loading User Symbols
Loading unloaded module list
..................................................
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff804`5a7f45a0 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:ffffcd01`2d5f5c40=000000000000000a
7: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: fffff804876e4750, memory referenced
Arg2: 000000000000000f, IRQL
Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
Arg4: fffff804876e4750, address which referenced memory

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 3358

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on DESKTOP-IPC9T25

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.mSec
    Value: 13159

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 76

    Key  : Analysis.System
    Value: CreateObject

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

BUGCHECK_CODE:  d1

BUGCHECK_P1: fffff804876e4750

BUGCHECK_P2: f

BUGCHECK_P3: 8

BUGCHECK_P4: fffff804876e4750

READ_ADDRESS: fffff8045b0fb390: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
fffff8045b00f340: Unable to get Flags value from nt!KdVersionBlock
fffff8045b00f340: Unable to get Flags value from nt!KdVersionBlock
unable to get nt!MmSpecialPagesInUse
 fffff804876e4750

IP_MODULE_UNLOADED:
AMDPcore.sys+4750
fffff804`876e4750 ??              ???

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  taskhostw.exe

TRAP_FRAME:  ffffcd012d5f5d80 -- (.trap 0xffffcd012d5f5d80)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff804876e4750 rbx=0000000000000000 rcx=ffff8504c60df050
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff804876e4750 rsp=ffffcd012d5f5f18 rbp=ffff8504c60df0d0
 r8=000000000000dfc0  r9=fffff8045a408b20 r10=0000fffff804876e
r11=ffffbcfbc8600000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz ac pe cy
<Unloaded_AMDPcore.sys>+0x4750:
fffff804`876e4750 ??              ???
Resetting default scope

FAILED_INSTRUCTION_ADDRESS:
AMDPcore.sys+4750
fffff804`876e4750 ??              ???

STACK_TEXT: 
ffffcd01`2d5f5c38 fffff804`5a806569     : 00000000`0000000a fffff804`876e4750 00000000`0000000f 00000000`00000008 : nt!KeBugCheckEx
ffffcd01`2d5f5c40 fffff804`5a802869     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000001 : nt!KiBugCheckDispatch+0x69
ffffcd01`2d5f5d80 fffff804`876e4750     : fffff804`5a8b90ea ffffa584`82ffed77 fffff804`00000002 00000000`00000f32 : nt!KiPageFault+0x469
ffffcd01`2d5f5f18 fffff804`5a8b90ea     : ffffa584`82ffed77 fffff804`00000002 00000000`00000f32 fffff804`00400a02 : <Unloaded_AMDPcore.sys>+0x4750
ffffcd01`2d5f5f20 fffff804`5a62ecd5     : ffff8a8d`80506b60 ffffcd01`2d5f5f40 00000000`00000010 ffffa584`82ffec27 : nt!HalpPerfInterrupt+0xfa
ffffcd01`2d5f5f60 fffff804`5a7f604a     : ffff8504`c60df0d0 ffff8a8d`80506b60 00000000`00000002 00000000`00000000 : nt!KiCallInterruptServiceRoutine+0xa5
ffffcd01`2d5f5fb0 fffff804`5a7f65b7     : ffff8504`c60df200 00000000`00000000 00000000`00000000 00000000`00000001 : nt!KiInterruptSubDispatchNoLockNoEtw+0xfa
ffff8504`c60df050 fffff804`5a9157e7     : 00000000`00000000 00000000`000000e4 00000000`000003a3 00000000`00000000 : nt!KiInterruptDispatchNoLockNoEtw+0x37
ffff8504`c60df1e0 fffff804`5abf60f5     : 00000000`00000000 00000000`00000000 ffff8504`c60df410 ffff8504`c60df410 : nt!KeStartProfile+0xeb
ffff8504`c60df2f0 fffff804`5ab790b3     : ffff8a8d`80633084 00000000`00000008 00000000`00000008 ffff8a8d`80632000 : nt!EtwpEnableKernelTrace+0x7d461
ffff8504`c60df3c0 fffff804`5ab77c5c     : ffff8504`c60df630 ffff8504`c60df630 fffff804`00000023 ffff8a8d`9940ecc0 : nt!EtwpUpdateGlobalGroupMasks+0x18b
ffff8504`c60df490 fffff804`5ad34546     : 00000000`00000001 ffff8504`c60dfb80 00000000`00000000 00000039`637fedb0 : nt!EtwpUpdateGroupMasks+0x1ec
ffff8504`c60df550 fffff804`5aa9a480     : 00000002`1a0c8860 ffffb58a`0deefbc0 00000000`00000000 00000039`637fedb0 : nt!EtwSetPerformanceTraceInformation+0x296
ffff8504`c60df770 fffff804`5a805fb8     : ffff8a8d`95f2d000 00000000`00000010 ffff8504`c60dfb80 00000000`00000000 : nt!NtSetSystemInformation+0x210
ffff8504`c60dfb00 00007ffe`dc3ef2c4     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
00000039`637fed28 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffe`dc3ef2c4


SYMBOL_NAME:  AMDPcore.sys+4750

MODULE_NAME: AMDPcore

IMAGE_NAME:  AMDPcore.sys

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  4750

FAILURE_BUCKET_ID:  AV_CODE_AV_UNLOADED_IP_AMDPcore.sys!unknown_function

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {032bd19c-cad5-0e51-79f9-8aa2b0760295}

Followup:     MachineOwner
---------
AMD μProf yazılımı ve AMD'ye ait diğer kullanmadığınız yazılımları kaldırın. Ryzen Master gibi.
 
Kernel Power hatasını bilemeyeceğim fakat minidump dosyanızda sorun AMD bir bileşenden kaynaklı görünüyor. Ekran kartınızın sürücüsünü DDU ile kaldırıp güncellemeyi deneyin.
Daha önceden anakart değişmeden önce de 3 kere de belirli aylar da aynı olmuş, sonra geçen hafta anakart değişimi yapıldı haliyle ekran kartı gibi bileşenler de değişmiş oldu.

Kod:
Microsoft (R) Windows Debugger Version 10.0.20153.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\CsHay\AppData\Local\Temp\Rar$DIa12248.33348\102520-9781-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19041 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Kernel base = 0xfffff804`5a400000 PsLoadedModuleList = 0xfffff804`5b02a310
Debug session time: Sun Oct 25 21:27:30.488 2020 (UTC + 3:00)
System Uptime: 2 days 6:48:20.442
Loading Kernel Symbols
...............................................................
................................................................
................................................................
........
Loading User Symbols
Loading unloaded module list
..................................................
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff804`5a7f45a0 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:ffffcd01`2d5f5c40=000000000000000a
7: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: fffff804876e4750, memory referenced
Arg2: 000000000000000f, IRQL
Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
Arg4: fffff804876e4750, address which referenced memory

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 3358

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on DESKTOP-IPC9T25

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.mSec
    Value: 13159

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 76

    Key  : Analysis.System
    Value: CreateObject

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

BUGCHECK_CODE:  d1

BUGCHECK_P1: fffff804876e4750

BUGCHECK_P2: f

BUGCHECK_P3: 8

BUGCHECK_P4: fffff804876e4750

READ_ADDRESS: fffff8045b0fb390: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
fffff8045b00f340: Unable to get Flags value from nt!KdVersionBlock
fffff8045b00f340: Unable to get Flags value from nt!KdVersionBlock
unable to get nt!MmSpecialPagesInUse
fffff804876e4750

IP_MODULE_UNLOADED:
AMDPcore.sys+4750
fffff804`876e4750 ??              ???

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  taskhostw.exe

TRAP_FRAME:  ffffcd012d5f5d80 -- (.trap 0xffffcd012d5f5d80)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff804876e4750 rbx=0000000000000000 rcx=ffff8504c60df050
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff804876e4750 rsp=ffffcd012d5f5f18 rbp=ffff8504c60df0d0
r8=000000000000dfc0  r9=fffff8045a408b20 r10=0000fffff804876e
r11=ffffbcfbc8600000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz ac pe cy
<Unloaded_AMDPcore.sys>+0x4750:
fffff804`876e4750 ??              ???
Resetting default scope

FAILED_INSTRUCTION_ADDRESS:
AMDPcore.sys+4750
fffff804`876e4750 ??              ???

STACK_TEXT:
ffffcd01`2d5f5c38 fffff804`5a806569     : 00000000`0000000a fffff804`876e4750 00000000`0000000f 00000000`00000008 : nt!KeBugCheckEx
ffffcd01`2d5f5c40 fffff804`5a802869     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000001 : nt!KiBugCheckDispatch+0x69
ffffcd01`2d5f5d80 fffff804`876e4750     : fffff804`5a8b90ea ffffa584`82ffed77 fffff804`00000002 00000000`00000f32 : nt!KiPageFault+0x469
ffffcd01`2d5f5f18 fffff804`5a8b90ea     : ffffa584`82ffed77 fffff804`00000002 00000000`00000f32 fffff804`00400a02 : <Unloaded_AMDPcore.sys>+0x4750
ffffcd01`2d5f5f20 fffff804`5a62ecd5     : ffff8a8d`80506b60 ffffcd01`2d5f5f40 00000000`00000010 ffffa584`82ffec27 : nt!HalpPerfInterrupt+0xfa
ffffcd01`2d5f5f60 fffff804`5a7f604a     : ffff8504`c60df0d0 ffff8a8d`80506b60 00000000`00000002 00000000`00000000 : nt!KiCallInterruptServiceRoutine+0xa5
ffffcd01`2d5f5fb0 fffff804`5a7f65b7     : ffff8504`c60df200 00000000`00000000 00000000`00000000 00000000`00000001 : nt!KiInterruptSubDispatchNoLockNoEtw+0xfa
ffff8504`c60df050 fffff804`5a9157e7     : 00000000`00000000 00000000`000000e4 00000000`000003a3 00000000`00000000 : nt!KiInterruptDispatchNoLockNoEtw+0x37
ffff8504`c60df1e0 fffff804`5abf60f5     : 00000000`00000000 00000000`00000000 ffff8504`c60df410 ffff8504`c60df410 : nt!KeStartProfile+0xeb
ffff8504`c60df2f0 fffff804`5ab790b3     : ffff8a8d`80633084 00000000`00000008 00000000`00000008 ffff8a8d`80632000 : nt!EtwpEnableKernelTrace+0x7d461
ffff8504`c60df3c0 fffff804`5ab77c5c     : ffff8504`c60df630 ffff8504`c60df630 fffff804`00000023 ffff8a8d`9940ecc0 : nt!EtwpUpdateGlobalGroupMasks+0x18b
ffff8504`c60df490 fffff804`5ad34546     : 00000000`00000001 ffff8504`c60dfb80 00000000`00000000 00000039`637fedb0 : nt!EtwpUpdateGroupMasks+0x1ec
ffff8504`c60df550 fffff804`5aa9a480     : 00000002`1a0c8860 ffffb58a`0deefbc0 00000000`00000000 00000039`637fedb0 : nt!EtwSetPerformanceTraceInformation+0x296
ffff8504`c60df770 fffff804`5a805fb8     : ffff8a8d`95f2d000 00000000`00000010 ffff8504`c60dfb80 00000000`00000000 : nt!NtSetSystemInformation+0x210
ffff8504`c60dfb00 00007ffe`dc3ef2c4     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
00000039`637fed28 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffe`dc3ef2c4


SYMBOL_NAME:  AMDPcore.sys+4750

MODULE_NAME: AMDPcore

IMAGE_NAME:  AMDPcore.sys

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  4750

FAILURE_BUCKET_ID:  AV_CODE_AV_UNLOADED_IP_AMDPcore.sys!unknown_function

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {032bd19c-cad5-0e51-79f9-8aa2b0760295}

Followup:     MachineOwner
---------
AMD μProf yazılımı ve AMD'ye ait diğer kullanmadığınız yazılımları kaldırın. Ryzen Master gibi.
Vallaha tam kaldırdım sonra kilit ekrana geçtim ondan mı oldu acaba?
 
Daha önceden anakart değişmeden önce de 3 kere de belirli aylar da aynı olmuş, sonra geçen hafta anakart değişimi yapıldı haliyle ekran kartı gibi bileşenler de değişmiş oldu.


Vallaha tam kaldırdım sonra kilit ekrana geçtim ondan mı oldu acaba?
Olabilir. Durumu gözlemleyin. Yeniden denk gelirseniz oluşacak olan minidump dosyanızı bizimle paylaşın.
 
İlk mesajıma ekleme yapmıştım, işlemci güç beslemesiyle ilgili olduğunu düşünüyorum. Ryzen Master türevi uygulamalardan ötürü olabilir. Kaldırdım demişsiniz, herhangi bir ayar yapmış mıydınız onlarla?
 
İlk mesajıma ekleme yapmıştım, işlemci güç beslemesiyle ilgili olduğunu düşünüyorum. Ryzen Master türevi uygulamalardan ötürü olabilir. Kaldırdım demişsiniz, herhangi bir ayar yapmış mıydınız onlarla?
Hayır. Yeni anakartım da yapmadım ama önceki anakartta Ryzen Controller ile yapmıştım. Format atılmadı anakart değişse bile ve 1909-2004 ve en sonda Recep Beyin 20H2 ile geçmiştim.

Bu dosyaları kaldırdım ve CCleaner tarzı ile temizlemiştim anakart değişmeden önce, bugün arkadaşa örnek için sadece AMD μProf yazılımını kurup orada sadece işlemcini değerlerini ve TDP değerlerin benim ne olduğunu göstermek için yüklemiştim. Sonradan Ryzen Controller falan indirip herhangi bir ayar yapmadım.

Formatta servis Eylül'de atmıştı 1909 ben de güncelleyerek sırayla format atmadan geçmiştim. Format mı atmalıyım tamamen kurtulmak için?
 
Son düzenleme:
Son dediğiniz için Windows.old dosyalarını silmeniz de yetecektir, formata gerek yok gibi. Fakat yine de format atılabilir, daha temiz olacaktır.

Batarya, şarj kablosu vs. ile sıkıntınız var mı?
 

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