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* *
* Bugcheck Analysis *
* *
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VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffffa18ab6965050, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff80425a0077c, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc0000001, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000005, Optional internal context dependent data.
Debugging Details:
------------------
Unable to load image \SystemRoot\System32\DriverStore\FileRepository\u0348851.inf_amd64_57dae422ff3d4272\B348820\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** WARNING: Unable to verify timestamp for win32k.sys
KEY_VALUES_STRING: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
SYSTEM_MANUFACTURER: MSI
SYSTEM_PRODUCT_NAME: MS-7978
SYSTEM_SKU: Default string
SYSTEM_VERSION: 2.0
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: C.C0
BIOS_DATE: 07/05/2018
BASEBOARD_MANUFACTURER: MSI
BASEBOARD_PRODUCT: H170 GAMING M3 (MS-7978)
BASEBOARD_VERSION: 2.0
DUMP_TYPE: 2
BUGCHECK_P1: ffffa18ab6965050
BUGCHECK_P2: fffff80425a0077c
BUGCHECK_P3: ffffffffc0000001
BUGCHECK_P4: 5
FAULTING_IP:
atikmpag+1077c
fffff804`25a0077c 4883ec28 sub rsp,28h
DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT
CPU_COUNT: 4
CPU_MHZ: cf0
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 5e
CPU_STEPPING: 3
CPU_MICROCODE: 6,5e,3,0 (F,M,S,R) SIG: C6'00000000 (cache) C6'00000000 (init)
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
CUSTOMER_CRASH_COUNT: 1
BUGCHECK_STR: 0x116
PROCESS_NAME: System
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: DESKTOP-18V31A3
ANALYSIS_SESSION_TIME: 12-10-2019 20:34:14.0201
ANALYSIS_VERSION: 10.0.18362.1 x86fre
STACK_TEXT:
ffffdf84`c38cda68 fffff804`24f409da : 00000000`00000116 ffffa18a`b6965050 fffff804`25a0077c ffffffff`c0000001 : nt!KeBugCheckEx
ffffdf84`c38cda70 fffff804`24f40655 : fffff804`25a0077c ffff8d0e`30c63150 00000000`00000080 fffff804`24f405f0 : dxgkrnl!TdrBugcheckOnTimeout+0xfe
ffffdf84`c38cdab0 fffff804`24f40606 : 00000000`20338f8a ffffa18a`b1fa1040 ffffa18a`b45ac040 00000000`000003d2 : dxgkrnl!CTDR_GDI_RESET_THREAD::Worker+0x25
ffffdf84`c38cdae0 fffff804`0e72a7a5 : ffffa18a`b45ac040 fffff804`24f405f0 ffff8d0e`30c63150 000024ef`bd9bbfff : dxgkrnl!CVP_SYSTEM_THREAD::ThreadRoutine+0x16
ffffdf84`c38cdb10 fffff804`0e7c8b2a : fffff804`092ab180 ffffa18a`b45ac040 fffff804`0e72a750 00000000`00000246 : nt!PspSystemThreadStartup+0x55
ffffdf84`c38cdb60 00000000`00000000 : ffffdf84`c38ce000 ffffdf84`c38c7000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x2a
THREAD_SHA1_HASH_MOD_FUNC: f0f596ea3c2ab91fded9f9e609468e0b9c98ab97
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 710fa209c9f7d183a3e23cbe4b19371588f2f296
THREAD_SHA1_HASH_MOD: 08cbeb0d90ff4fe6e2179e49d47c855f2c6b77e1
FOLLOWUP_IP:
atikmpag+1077c
fffff804`25a0077c 4883ec28 sub rsp,28h
FAULT_INSTR_CODE: 28ec8348
SYMBOL_NAME: atikmpag+1077c
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: atikmpag
IMAGE_NAME: atikmpag.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 5dcf5eed
STACK_COMMAND: .thread ; .cxr ; kb
FAILURE_BUCKET_ID: 0x116_IMAGE_atikmpag.sys
BUCKET_ID: 0x116_IMAGE_atikmpag.sys
PRIMARY_PROBLEM_CLASS: 0x116_IMAGE_atikmpag.sys
TARGET_TIME: 2019-12-10T14:20:50.000Z
OSBUILD: 18362
OSSERVICEPACK: 476
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2011-12-30 02:28:41
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: 3994
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x116_image_atikmpag.sys
FAILURE_ID_HASH: {e300aa8c-6915-3f37-7957-d2e4fc30a6fd}
Followup: MachineOwner
---------