SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8012f50cf51, The address that the exception occurred at
Arg3: ffffd000217e7fc8, Exception Record Address
Arg4: ffffd000217e77d0, Context Record Address
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : AV.Dereference
Value: NullPtr
Key : AV.Fault
Value: Read
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 9600.18438.amd64fre.winblue_ltsb.160812-0914
SYSTEM_MANUFACTURER: Hewlett-Packard
SYSTEM_PRODUCT_NAME: HP Pavilion 15 Notebook PC
SYSTEM_SKU: K0W59EA#AB8
SYSTEM_VERSION: 0975110000405F10000610180
BIOS_VENDOR: Insyde
BIOS_VERSION: F.43
BIOS_DATE: 08/03/2016
BASEBOARD_MANUFACTURER: Hewlett-Packard
BASEBOARD_PRODUCT: 2281
BASEBOARD_VERSION: 77.35
DUMP_TYPE: 2
BUGCHECK_P1: ffffffffc0000005
BUGCHECK_P2: fffff8012f50cf51
BUGCHECK_P3: ffffd000217e7fc8
BUGCHECK_P4: ffffd000217e77d0
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>
FAULTING_IP:
nvlddmkm+472f51
fffff801`2f50cf51 41ff16 call qword ptr [r14]
EXCEPTION_RECORD: ffffd000217e7fc8 -- (.exr 0xffffd000217e7fc8)
Cannot read Exception record @ ffffd000217e7fc8
CONTEXT: ffffd000217e77d0 -- (.cxr 0xffffd000217e77d0)
rax=0000000000000000 rbx=ffffe0011f73c010 rcx=0000000000000000
rdx=0000000000000000 rsi=ffffe0011f7877d0 rdi=ffffe0011f786000
rip=fffff8012f50cf51 rsp=ffffd000217e8200 rbp=ffffd000217e8280
r8=0000000000000000 r9=ffffffffffffffff r10=fffff8012f82edd8
r11=0000000000000006 r12=ffffe0011f7a1000 r13=0000000000000000
r14=0000000000000000 r15=ffffe0011f786000
iopl=0 nv up ei ng nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010282
nvlddmkm+0x472f51:
fffff801`2f50cf51 41ff16 call qword ptr [r14] ds:002b:00000000`00000000=????????????????
Resetting default scope
CPU_COUNT: 4
CPU_MHZ: 95a
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 45
CPU_STEPPING: 1
CPU_MICROCODE: 6,45,1,0 (F,M,S,R) SIG: 1C'00000000 (cache) 1C'00000000 (init)
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: NULL_DEREFERENCE
PROCESS_NAME: System
CURRENT_IRQL: 0
FOLLOWUP_IP:
nvlddmkm+472f51
fffff801`2f50cf51 41ff16 call qword ptr [r14]
BUGCHECK_STR: AV
READ_ADDRESS: GetUlongPtrFromAddress: unable to read from fffff802ba3d5298
GetUlongPtrFromAddress: unable to read from fffff802ba3d5520
0000000000000000
ERROR_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>
EXCEPTION_CODE_STR: c0000005
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: 0000000000000000
ANALYSIS_SESSION_HOST: DESKTOP-18V31A3
ANALYSIS_SESSION_TIME: 11-17-2019 17:41:57.0339
ANALYSIS_VERSION: 10.0.18362.1 x86fre
LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff8012f50cf51
STACK_TEXT:
ffffd000`217e8200 00000000`00000000 : fffff801`2f191477 b0940a00`1f310000 00000000`00002488 fffff801`2f82ed78 : nvlddmkm+0x472f51
THREAD_SHA1_HASH_MOD_FUNC: d79c3f9e9541b50dff558588ee91b494a55f2aae
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: aec45d7f8a6ffa744cacd570be4de2306ffa003f
THREAD_SHA1_HASH_MOD: d79c3f9e9541b50dff558588ee91b494a55f2aae
FAULT_INSTR_CODE: 3316ff41
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nvlddmkm+472f51
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nvlddmkm
IMAGE_NAME: nvlddmkm.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 5dc36db3
STACK_COMMAND: .cxr 0xffffd000217e77d0 ; kb
BUCKET_ID_FUNC_OFFSET: 472f51
FAILURE_BUCKET_ID: AV_nvlddmkm!unknown_function
BUCKET_ID: AV_nvlddmkm!unknown_function
PRIMARY_PROBLEM_CLASS: AV_nvlddmkm!unknown_function
TARGET_TIME: 2019-11-16T19:56:55.000Z
OSBUILD: 9600
OSSERVICEPACK: 18438
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 784
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 8.1
OSEDITION: Windows 8.1 WinNt TerminalServer SingleUserTS Personal
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2016-08-13 00:35:20
BUILDDATESTAMP_STR: 160812-0914
BUILDLAB_STR: winblue_ltsb
BUILDOSVER_STR: 6.3.9600.18438.amd64fre.winblue_ltsb.160812-0914
ANALYSIS_SESSION_ELAPSED_TIME: b32
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:av_nvlddmkm!unknown_function
FAILURE_ID_HASH: {7eea5677-f68d-2154-717e-887e07e55cd3}
Followup: MachineOwner
---------
3: kd> lmvm nvlddmkm
Browse full module list
start end module name
fffff801`2f09a000 fffff801`30655000 nvlddmkm T (no symbols)
Loaded symbol image file: nvlddmkm.sys
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Browse all global symbols functions data
Timestamp: Wed Nov 6 18:04:51 2019 (5DC36DB3)
CheckSum: 0156114F
ImageSize: 015BB000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Information from resource tables:
