nvlddmkm.sys mavi ekran hatası

Fatih Duran MERCİMEKÇİ dedi:

Merhaba arkadaşlar mavi ekran hatasını çözümlemem için yardımcı olmanızı rica ediyorum.

Minidump Dosyası

Minidump klasöründe 1 tane bulunuyor.

Windows 11 Pro 64 Bit

Windbg ile analist yaptırdığımda aşağıdaki gibi geliyor.

Kod:Panoya kopyala

************* Preparing the environment for Debugger Extensions Gallery repositories **************
   ExtensionRepository : Implicit
   UseExperimentalFeatureForNugetShare : true
   AllowNugetExeUpdate : true
   AllowNugetMSCredentialProviderInstall : true
   AllowParallelInitializationOfLocalRepositories : true

   -- Configuring repositories
      ----> Repository : LocalInstalled, Enabled: true
      ----> Repository : UserExtensions, Enabled: true

>>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds

************* Waiting for Debugger Extensions Gallery to Initialize **************

>>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.110 seconds
   ----> Repository : UserExtensions, Enabled: true, Packages count: 0
   ----> Repository : LocalInstalled, Enabled: true, Packages count: 36

Microsoft (R) Windows Debugger Version 10.0.25921.1001 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\111323-9718-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*
Executable search path is:

************* Preparing the environment for Debugger Extensions Gallery repositories **************
   ExtensionRepository : Implicit
   UseExperimentalFeatureForNugetShare : true
   AllowNugetExeUpdate : true
   AllowNugetMSCredentialProviderInstall : true
   AllowParallelInitializationOfLocalRepositories : true

   -- Configuring repositories
      ----> Repository : LocalInstalled, Enabled: true
      ----> Repository : UserExtensions, Enabled: true

>>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds

************* Waiting for Debugger Extensions Gallery to Initialize **************

>>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.015 seconds
   ----> Repository : UserExtensions, Enabled: true, Packages count: 0
   ----> Repository : LocalInstalled, Enabled: true, Packages count: 36

Microsoft (R) Windows Debugger Version 10.0.25921.1001 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\111323-9718-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 22621 MP (24 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Kernel base = 0xfffff802`04600000 PsLoadedModuleList = 0xfffff802`052134a0
Debug session time: Mon Nov 13 00:36:20.424 2023 (UTC + 3:00)
System Uptime: 0 days 8:25:48.024
Loading Kernel Symbols
..

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

.............................................................
................................................................
................................................................
...........................................
Loading User Symbols
PEB is paged out (Peb.Ldr = 00000004`a43b1018).  Type ".hh dbgerr001" for details
Loading unloaded module list
..............................
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff802`04a16970 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:ffff9c0d`7402f810=000000000000019c
3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WIN32K_POWER_WATCHDOG_TIMEOUT (19c)
Win32k did not turn the monitor on in a timely manner.
Arguments:
Arg1: 0000000000000050, Calling monitor driver to power on.
Arg2: ffffe708dc1f5080, Pointer to the power request worker thread.
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------

DBGHELP: Timeout to store: C:\ProgramData\Dbg\sym*https://msdl.microsoft.com/download/symbols
*** WARNING: Unable to verify timestamp for nvlddmkm.sys

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 999

    Key  : Analysis.Elapsed.mSec
    Value: 39416

    Key  : Analysis.IO.Other.Mb
    Value: 31

    Key  : Analysis.IO.Read.Mb
    Value: 16

    Key  : Analysis.IO.Write.Mb
    Value: 57

    Key  : Analysis.Init.CPU.mSec
    Value: 187

    Key  : Analysis.Init.Elapsed.mSec
    Value: 405421

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 98

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x19c

    Key  : Dump.Attributes.AsUlong
    Value: 1008

    Key  : Dump.Attributes.DiagDataWrittenToHeader
    Value: 1

    Key  : Dump.Attributes.ErrorCode
    Value: 0

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key  : Dump.Attributes.LastLine
    Value: Dump completed successfully.

    Key  : Dump.Attributes.ProgressPercentage
    Value: 0

    Key  : Failure.Bucket
    Value: 0x19C_DRVSETMONITORPOWERSTATE_HANG_nvlddmkm!unknown_function

    Key  : Failure.Hash
    Value: {830d81bf-fada-74e3-80d9-75aa3363ba13}


BUGCHECK_CODE:  19c

BUGCHECK_P1: 50

BUGCHECK_P2: ffffe708dc1f5080

BUGCHECK_P3: 0

BUGCHECK_P4: 0

FILE_IN_CAB:  111323-9718-01.dmp

DUMP_FILE_ATTRIBUTES: 0x1008
  Kernel Generated Triage Dump

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  csrss.exe

FAULTING_THREAD:  ffffe708dc1f5080

STACK_TEXT:
ffff9c0d`744f8730 fffff802`048cb3f5     : 00000000`00000000 00000000`00000000 00000000`00002c4a ffff8901`8bb52180 : nt!KiSwapContext+0x76
ffff9c0d`744f8870 fffff802`048cd5d7     : ffffe708`dc1f5080 00000046`00000000 00000000`0342fa58 00000000`00000000 : nt!KiSwapThread+0xab5
ffff9c0d`744f89c0 fffff802`048d1e29     : 00000000`00000000 00000000`00000001 ffffe708`00000034 00000037`2f896513 : nt!KiCommitThreadWait+0x137
ffff9c0d`744f8a70 fffff802`2b3292a9     : 00000000`00000000 fffff802`2aa21be9 00000000`00000000 00000000`00000002 : nt!KeDelayExecutionThread+0xf9
ffff9c0d`744f8af0 00000000`00000000     : fffff802`2aa21be9 00000000`00000000 00000000`00000002 00000000`00000000 : nvlddmkm+0x9b92a9


SYMBOL_NAME:  nvlddmkm+9b92a9

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

STACK_COMMAND:  .process /r /p 0xffffe708dbfbc140; .thread 0xffffe708dc1f5080 ; kb

BUCKET_ID_FUNC_OFFSET:  9b92a9

FAILURE_BUCKET_ID:  0x19C_DRVSETMONITORPOWERSTATE_HANG_nvlddmkm!unknown_function

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {830d81bf-fada-74e3-80d9-75aa3363ba13}

Followup:     MachineOwner
---------

3: kd> lmvm nvlddmkm
Browse full module list
start             end                 module name
fffff802`2a970000 fffff802`2e288000   nvlddmkm T (no symbols)        
    Loaded symbol image file: nvlddmkm.sys
    Image path: nvlddmkm.sys
    Image name: nvlddmkm.sys
    Browse all global symbols  functions  data
    Timestamp:        Fri Oct 27 00:24:56 2023 (653AD928)
    CheckSum:         03806E1F
    ImageSize:        03918000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Information from resource tables:

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